Project Management and Operation Analysis

OPERATIONS AND
PROJECT MANAGEMENT

Table of Contents
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
P1. Review of Operations management principle in the organisation .......................................3
P2.Continuous improvement plan for an Organisation ..............................................................3
M2.Effectiveness of Improvement Plan......................................................................................4
TASK 2............................................................................................................................................4
D1. Theories to justify Improvement plan..................................................................................4
M1. Implementation of operation management in relation with six sigma and lean principles. 5
TASK 3 ...........................................................................................................................................5
P3.Apply Heathrow Baggage project in Project Life Cycle.......................................................5
P4.Effectiveness of PLC in Heathrow Baggage project.............................................................6
D2. Evaluation of the PLC on its effectiveness..........................................................................6
TASK 4............................................................................................................................................6
M3. Project methodologies for Heathrow baggage project........................................................6
M4. Analysis of the theories used in project...............................................................................7
REFERENCES................................................................................................................................8

MAIN BODY
TASK 1
P1. Review of Operations management principle in the organisation
Operations management is very important in the organisation to improve the overall performance
of the organisation as operation management looks at a issue like operation and management of
the proper system in an organisation. Principle of operation management which are used in
Unilever are as follow:
Reality: Operations management at Unilever looks at a overall issues faced by the company,
they do not believe in the technique as they believe that there is no technique which is
universally correct to improve the performance of the company (Nakamura and et.al., 2015).
Organization: In the manufacturing organisation like Unilever every operation interconnected
with each other, Operation management at Unilever make suers that every department is going in
the same direction.
Success: Success of the organisation depends totally upon the customers satisfaction, Unilever
always looks to satisfy the need of the customer by offering customer friendly product to them.
Accountability: In Unilever goals are always set by the management and frequently supervised
that goal should be achieved, as accountability is necessary for the firm.
Changes: It is important for the firm to adapt the changes if something happens in the
environment, Unilever management always look too find the change by proper assessment of
environment and adapt it (Kiehtreiber and et.al., 2018).
Competitor: It is very important for business to understand the competition in the market,
Unilever offers a variety of offers to the customer to gain a competitive advantage.
Quality Control: Quality of the product is very necessary for all the business to gain the
customer and pre vale them for long period. Unilever product are regarded as one of the best
quality product in the market (Principles of operation management, 2019).
P2.Continuous improvement plan for an Organisation
It is the very difficult task for the Unilever to keep a competitor edge in the global market as
Unilever receives the competition from many Global organisation such as Nestle and P&G.
Unilever can gain the competitor advantage by following ways:
Quality Product: Unilever has to keep a close eye on their products quality has quality of the
product plays a very vital role in gaining the attention of the customer. One of the competitor
3