Operations and Project Management assignment | Bown Manufacturing

Operations and Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1 ................................................................................................................................................1
P 1 Review and critique of implementation of principles of operation management to select
company......................................................................................................................................2
LO 2 ................................................................................................................................................6
P 2 Make continuous improvement plan based on operation management principles with
company. ....................................................................................................................................6
LO 3 ................................................................................................................................................8
P 3 Apply each steps of PLC to given project necessary supporting different documenting ....8
P 4 Effectiveness of PLC in application to chosen project utilizing theories, concepts and
models ......................................................................................................................................11
CONCLUSION ............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Project management is activity of initiating, preparation, controlling and closing work of
group to accomplish particular objectives and meet special success criteria at the particular time.
The main challenge of project management is to accomplish all objectives of project within t he
given restrictions (Nicholas and Steyn, 2017). On other side, operation management is
arrangement of activities of business to make the largest level of ratio manageable with
company. Study is based on Bown Manufacturing organization. It is preparing variety of
patented mechanical parts. Report will review and critique of implementation of principles of
operation management in firm. It will make continuous improvement plan based on operation
management principles with company.
LO 1
Introduction to selected company
Bown Manufacturing organization was set up in 1862 Birmingham by localized
machinist, William Bown which creating range of patented mechanical parts. The Greek deity
had been utilized as trademark since 1877 and specially for cycle parts. Company has
manufactured many products such as Aeolus ball bearings, cycle parts, Bicycles and
Motorcycles. The estimate number of employees 2330 working in the Bown Manufacturing
Company.
Selected organization factory-made range of articles such as parts for sewing machines,
horse clippers, roller sports equipment and wheels. William Bown was great investigator with
discriminating eye for marketable thoughts (Meredith, Mantel Jr and Shafer, 2017). He is called
to have registered over 14 patents. He is owned patent for popular Aeolus ball bearing between
other goods. Organization was capable to earn substantial royalties in order to sales group from
their factory-made goods.
Operation vs operation management
Operation:
It refers the division of company which carries out major planning and operating
functions. It is the business activity and procedure of company.
Operation Management:
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It refers to part of management concerned with production and delivery of products and
services. Operation management related to regular business actions.
Approaches of Operation Management:
SIX SIGMA: Six Sigma is a statistical-based, disciplined, data-driven approach and
continuous improvement methodology for reducing defects in a product, service or process.
Bown Manufacturing company uses this method for the betterment of the organization, Six
sigma strategies seek to improve the quality of the output of a process by identifying and
removing the causes of defect and helps in minimizing variability in manufacturing and business
process of Bown Manufacturing company. One key innovation of six sigmas involves the
absolute “professionalizing” of quality management functions by Bown Manufacturing
company. Continuous efforts to achieve stable and predictable process results are of vital
importance to Bown Manufacturing Company's success (Oti and et.al., 2016).
Advantages of six sigma
 Reduce operational cost: For most of the companies cost and risk are most important
factors to consider. Bown manufacturing improves its production process by use of new
technologies and ideas which in-turn reduces cost and increase profits.
 Customer satisfaction: By using this sis sigma Bown manufacturing has improved the
process and quality of products which results in better products. By providing quality
products customers are satisfied and remain loyal to the company (Moll, 2018).
 Employee satisfaction: Six sigma helps leader of Bown manufacturing to listen to the
problems of employees and solve them. This is beneficial for company in retaining
employees as they feel valued in the organisation (Zhuan, Li and Yang, 2017).
P 1 Review and critique of implementation of principles of operation management to select
company
When implementing the operation management, there are leading modifying which are
created to aid support the firm in accomplishing strategic objectives. Thus, there are many
principles of managing the different operations with manufacturing operation (Heldman, 2018).
With the help of it, company make efforts to manage the operations and functions of Bown
Manufacturing organization. Such as:
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Reality and Organization:
Operation management requires directing on overall issues rather than just method. It is
not business tool in itself that will be capable to show universal solution. Also, everything with
operations is interlinked with production service (Zhuan, Li and Yang, 2017). All of these factors
have to be consistent and predictable. With the help of it, company make efforts to manage the
operations and functions of Bown Manufacturing organization.
Accountability and causality:
It is the necessary to be responsible which is leading with running operation of Bown
manufacturing company. Administrator are anticipated to be capable to set rules and metrics
while also checking on often basis (Koutra and et.al., 2016). Also, difficulties are very same to
symptoms in which these two things normally have outlining causes. With the help of it,
company make efforts to manage the operations and functions of Bown Manufacturing
organization.
Quality control:
It is important within operation of Bown manufacturing company. Consumers of
company can be dissatisfied with good which they are created without quality control. Company
have to utilize the best materials, procedures and partners for quality and durable good (Picheo
and Reed, 2017). With the help of it, company make efforts to manage the operations and
functions of Bown Manufacturing organization.
Six Sigma Methodology:
There are two methodology of Six Sigma which namely DMAIC and DMADV. Both
methods are useful for managing the operations of manufacturing organization. This can help to
implement the all principles of operation management within the Bown Manufacturing
Company.
DMAIC: It stands for define, measure, analyse, improve and control which is data driven
method for rising existence goods and procedures (Fleming and Koppelman, 2016). This can be
risen to meet needs of consumers. This can help to implement the all principles of operation
management within the Bown Manufacturing Company.
DMADV: It stands for define, measure, analyse, design and validate which is ordinary method
utilized to evolve procedure or goods that does not exist in the organization. This can help to
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implement the all principles of operation management within the Bown Manufacturing
Company.
Extent to which operation management of company in case study meets the needs of
company
For example: there is case study which is related to continuous improvement in risks for
developing existing products in the marketplace. Through this, Bown Manufacturing Company
faces many problems such as lack of consumer attractions, do not meet needs of company. This
kind of issue directly influence on managing the operation of the organization. For that,
operation manager needs to continuous improvement in risks of product development of
company (Brookes and Locatelli, 2015). This can help to implement the all principles of
operation management within the Bown Manufacturing Company. With the help of it, company
make efforts to manage the operations and functions of Bown Manufacturing organization.
Through this, organization will accomplish their objectives and goals in effective manner.
Continuous improvement as philosophy and describe the lean principles.
It is the necessary to continuous improvement of different problems which influence on
accomplishing the needs of business (Yao and et.al., 2018). Thus, company can follow the lean
principles for managing the operation of business in effective manner.
Lean Principles:
Lean principles are very essential for manufacturing operation which promotes
development and important thought of respect for people. There are five lean principles which
are applied in operation of Bown Manufacturing Company. Such as:
Identify value: Company continuously review their goods and services from the eyes of
consumers. This aids them define the unique value their goods and services offers (Five Lean
Principles, 2019). Thus, Bown Manufacturing Company needs to identify the value of
consumers, ways of achieving the mission and improving their position.
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5
Illustration 1: Five Lean Principles
Source: (Five Lean Principles, 2019)

Map value stream: It is second principle which is determining and mapping value stream. The
objective is to utilize value of consumers as references point and determine all actions which
contribute to these values in the stage. Thus, Bown Manufacturing Company needs to utilize
value of consumers as reference points for managing their operations.
Create Flow: The adopting activity is to assure which flow of remaining stages run smoothly
without interruptions or delay after removing the wastes from value streams (Zhuan, Li and
Yang, 2017). Thus, Bown manufacturing company will follow some strategies involves breaking
down stages, set up the production stages, balancing out the workload that can help for assuring
value adding actions flow smoothly and carefully.
Establish Pull: Inventory is one of the largest waste in any manufacturing procedure. The
objective of pull-based method is to boundary and work in process items while assuring that
needed materials and info are available for flow of work smoothly.
Seek Perfection: Wastes are ventilated through accomplishment of first four stages. The final
stage create lean thinking and continuous procedure betterment portion of culture of Bown
Manufacturing Company.
LO 2
P 2 Make continuous improvement plan based on operation management principles with
company.
Continuous improvement is also known as continual improvement of goods, facilities or
procedure through incremental and breakthrough betterments. These efforts can try incremental
improvement over time or breakthrough betterment all at once. For that, there is particular
technique for continuous improvement which involves four stages assurance method that is
called as Plan-Do-Check-Act (PDCA) cycle. This can help to
Plan:
It is the first stage of PDCA cycle in which the company needs to identify chance and
plan for changes. In this stage, Bown Manufacturing Company requires setting up objectives and
procedure needed to delivered desired outcome (Plan-Do-Check-Act Cycle, 2019). Also,
company needs to address the problems, gathers relevant information and ascertain ways of
problems. This can aid to continuous improvement of operation management principles which
can be followed by the Bown Manufacturing Company.
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Do:
It is the second stage of PDCA cycle in which the company needs to apply the changes
on small scale. Thus, Bown Manufacturing Company develop and apply solution, decide upon
measurement to standard their effectiveness (Nicholas and Steyn, 2017). It is time to take action
after company have agreed on the plan. This can aid to continuous improvement of operation
management principles which can be followed by the Bown Manufacturing Company.
Check:
It is the third stage of PDCA cycle in which the company needs utilize information to
analyse the outcome of modification and determine whether it creates difference. If the Bown
manufacturing company want to clarify plan, avoid revenant mistakes and implement continuous
improvement in effective manner. They need to pay enough attention to check stage. This can
aid to continuous improvement of operation management principles which can be followed by
the Bown Manufacturing Company.
Act:
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Illustration 2: Plan-Do-Check-Act Cycle
Source: (Plan-Do-Check-Act Cycle, 2019)

It is the last stage of PDCA cycle in which the company needs apply the changes broad
scale if the modification was successful. Thus, Bown Manufacturing Company inform other
about changes in procedure and make suggestion for the problems to be assessed in PDCA cycle
(Meredith, Mantel Jr and Shafer, 2017). This can aid to continuous improvement of operation
management principles which can be followed by the Bown Manufacturing Company.
Make recommendation to improve operation function
It should be necessary to follow the all principles of operation management by the Bown
Manufacturing Company. Also, company should follow the continuous improvement plan and
procedure for managing their operations and functions. Company also should follow the different
activities for improving the functions and operations of business. Through this, company make
efforts to continuous improvement of operation management principles which can be followed
by the Bown Manufacturing Company. With this, company should
LO 3
Overview of case study
As case study, Bown Manufacturing Company is largest manufactured company based in
Midlands that has 1250 workers on this site. Staff of company has employed in variety of
different roles involving office staff and factory employees. The factory and offices are on an
extended sites in different buildings. The project and program office is accountable for delivering
change programmes for company (Oti and et.al., 2016). In addition to that, it will aid to gain
through understanding of ways in real terms in company translate the business objectives into
determination of specific improvement projects and their planning as well as completion.
The business objectives of company is decreased the movement of employees from the
premises during lunch break and helping employees to improve healthy life style believes is part
of their CSR (Corporate Social Responsibility) and will also decrease staff absence.
P 3 Apply each steps of PLC to given project necessary supporting different documenting
Project life cycle (PLC) defines large level procedures for delivering successful project.
The PLC is normally broken down into four stages initiation, planning, execution and closure.
This creates mode which takes project from starting to the end (Moll, 2018). This can aid to
accomplishing the business objectives which reduce the staff absenteeism and improving healthy
life style which is part of CSR within Bown Manufacturing Company.
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Project Initiation:
In this stage, company need determine requirement, problems, chances and brainstorm of
business which group can meet this requirement, resolve this issue or appropriate this chances.
Bown Manufacturing Company find out goals for project, identify the feasibility of project and
determine major deliverable for the task. Project administrator can be capable to sell business
leaders on the internal value they offer to business at strategic planning rather than after that
making fact judgement (Heldman, 2018). In this stage, company involves different ways such as
undertaking practicability, scope, deliverable, project stakeholders, evolving business case etc.
This can aid to accomplishing the business objectives which reduce the staff absenteeism and
improving healthy life style which is part of CSR within Bown Manufacturing Company.
Project Planning:
Once the project is authorized to move forward based on business case, statement of
work or project initiation document, they move into planning stage. In planning stage, Bown
Manufacturing Company break down the higher project into small activities, build team and
make schedule in terms of accomplishing assignments. Firm make small objective with big
project, making sure each is accomplished within time bound (Project Planning, 2019). In this
stage, company involves different ways such as making project plan, preparing workflow,
forecasting budget or making financial plan, evaluating risks and possible quality barrier. This
can aid to accomplishing the business objectives which reduce the staff absenteeism and
improving healthy life style which is part of CSR within Bown Manufacturing Company.
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Project Execution:
In this stage, project manager have received business approval, evolve plan and build the
group of people. It is time to get to work. The execution stage turns plan into activity. The job of
project manager of Bown Manufacturing Company is to keep work on lead, make team
members, handle time scale and make assure the work is done as per actual plan (Project
Execution, 2019). In this stage, many of ways involve such as making activities and conducting
workflows, informing team members, interacting with team members, monitoring choice of work
and handling budget etc. This can aid to accomplishing the business objectives which reduce the
staff absenteeism and improving healthy life style which is part of CSR within Bown
Manufacturing Company.
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Illustration 3: Project Planning
Source: (Project Planning, 2019)

Project Closure:
Once group of people have accomplished work on project, company enter the closure
stage. In the stage, they give deliverable, release project resources and find out success of
project. The job of project manager of Bown Manufacturing Company involve the different ways
evaluating project, team performance, documenting project closure, conducting review of post
application and so on (Koutra and et.al., 2016). This can assistance to complete the business
objectives which reduce the staff absenteeism and rising healthy life style which is part of CSR
within Bown Manufacturing Company.
P 4 Effectiveness of PLC in application to chosen project utilizing theories, concepts and models
Project life cycle is very essential and helpful for completing the large and small scale
project of organization. But some time, there are some drawbacks of PLC which highly
influenced of project completion of firm (Picheo and Reed, 2017). Therefore, Bown
Manufacturing Company needs to effective implementation of project life cycle for
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Illustration 4: Project Execution
Source: (Project Execution, 2019)

accomplishing their business objectives which involves reduce the staff absenteeism and rising
healthy life style which is part of CSR within the firm.
 The advantages of project life cycle is to effective utilization of time and resources which
involves resources plan done at the starting aids in impressive usage and completing in
time bound. But some time, due to lack of creativity, stressful environment pre-defined
actions and process can not let innovative of employees to germinate out (Fleming and
Koppelman, 2016).
 Another benefit of project life cycle is to risk assessment which is done at planning stage
and risk assessed and staying made aids to manage them. Some time, due to high costs,
already limit in project budget, organizing and assuring the details of all sessions of cycle
can raise the cost.
 Other word, the advantage of project life cycle is to accomplishment of objective of
project and execution to meet the objectives in provide time bound (Brookes and
Locatelli, 2015). Some time, project life cycle cam create project look more difficult and
rigidity in plan which can make atmosphere.
 The benefit of project life cycle is easy to define leading points in the improvement cycle
and easy to prioritize activities within the firm (Zhuan, Li and Yang, 2017). But, project
life cycle has many drawbacks lack of feedbacks procedure at each step they do not
provide the option of determining the issues in advances.
 These benefits of project life cycle can help to achieve their business goals that involves
reduce the staff absenteeism and rising healthy life style which is part of CSR within the
Bown Manufacturing Company. But some times, different drawbacks of project life cycle
that impact of completing of project and business objectives of Bown Manufacturing
Company (Yao and et.al., 2018).
CONCLUSION
This report has summarized that implementation of principles of operation management
to select company such as reality, organization, accountability & causality, quality control, six
sigma methodology within the manufacturing company. It can be concluded that lean principles
such as identify value, map value stream, create flow, establish pull and seek perfection which
can beneficial for continuous improvement of company. It can be discussed that company
utilized Plan-Do-Check-Act cycle as continuous improvement of overall principles of operation
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management to manufacturing organization. Furthermore, it can be applied the project life cycle
which involves four stages such as initiation, planning, execution and closure followed by the
company.
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REFERENCES
Books and Journals
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Meredith, J. R., Mantel Jr, S. J. and Shafer, S. M., 2017. Project management: a managerial
approach. John Wiley & Sons.
Oti, A. H. and et.al., 2016. A framework for the utilization of Building Management System data
in building information models for building design and operation. Automation in
Construction. 72. pp.195-210.
Moll, R., 2018. Co-operation within Europe on flood management and spatial planning. In Urban
Flood Management (pp. 41-47). CRC Press.
Heldman, K., 2018. PMP: project management professional exam study guide. John Wiley &
Sons.
Koutra, E. and et.al., 2016. Development of an e-learning training platform for the operation and
management of biogas production plants.
Picheo, G. and Reed, W. G., 2017, January. Project-to-Asset: Smooth Transition to Operation.
Operational Readiness Assurance. In 22nd World Petroleum Congress. World Petroleum
Congress.
Fleming, Q. W. and Koppelman, J. M., 2016, December. Earned value project management.
Project Management Institute.
Brookes, N. J. and Locatelli, G., 2015. Power plants as megaprojects: Using empirics to shape
policy, planning, and construction management. Utilities Policy. 36. pp.57-66.
Yao, C. and et.al., 2018. Research on operation and management muti-node model of mega city
energy Internet. Global Energy Interconnection. 1(2). pp.130-136.
Zhuan, X., Li, W. and Yang, F., 2017. Optimal operation scheduling of a pumping station in east
route of South-to-North water diversion project. Energy Procedia. 105. pp.3031-3037.
Online
Five Lean Principles, 2019. [ONLINE]. Available through. : <https://theleanway.net/The-Five-
Principles-of-Lean>.
Project Execution, 2019. [ONLINE]. Available through. :
<https://www.lucidchart.com/blog/the-4-phases-of-the-project-management-life-cycle>.
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Project Planning, 2019. [ONLINE]. Available through. : <https://www.lucidchart.com/blog/the-
4-phases-of-the-project-management-life-cycle>.
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