Operations and Project Management

OPERATION AND
PROJECT MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
PROJECT 1.....................................................................................................................................1
Operations management principles within an organisational context.........................................1
Prepare a continuous improvement plan based on the review and critique of operations
management principles within an organisational context............................................................2
PROJECT 2.....................................................................................................................................3
Overview of the case study..........................................................................................................3
Description of PLC and explanation of each stage......................................................................3
The way each stage of PLC is applied to given project including supporting documentation of
each stages...................................................................................................................................5
Cost-benefit analysis....................................................................................................................7
Rationale for project methodologies, tools and leadership method that has been implemented
within PLC in project.................................................................................................................12
Critical evaluation of effectiveness of PLC in application of project through making use of
concepts, model.........................................................................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Operations management is being taken in the area of management where the designing
and controlling of production and redesigning of the operations related to business is been done.
Project management is the process which includes leading related to work so that goals and
objectives can be achieved and also business can be able to grow. Present report will lay focus on
BSA motorcycles. The company manufactures motorcycles, cars, buses and bodies
headquartered in Midlands. Present report will lay emphasis on a review and critique of the
implementation of operations management principles within an organisational context. It will
also prepare a continuous improvement plan based on the review and critique of operations
management principles within an organisational context
PROJECT 1
Operations management principles within an organisational context.
There are various operation management principles such as Six sigma, lean manufacturing
which was assisted in improvising the quality of services and also it has assisted BSA
motorcycles in enhancing the quality of services and products which has been provided by them.
The critique and review of the operations management principle includes the following:
Six sigma: Six sigma is the process which is been used by organisation so that the capability of
the business improves. It has been analysed that by making use of this tool has assisted the BSA
motorcycles in reducing down the defects in their production. It has led to improvement in
profits, employee morale and also the quality of products as well as services. The six sigma has
assisted in reducing the variation in process. This has assisted in enhancing process control and
also because of this there has been work standardization (Konyukhov and et.al., 2019). The flow
has remained proper. The evidence has provided the details that six sigma has assisted in
providing consumers with high quality of services. The BSA motorcycles has been able to lower
down the cost of their production, delivery cost and also because of making use of this
principles, they have been able to achieve set target as well objectives. There has been huge
benefit of making use of this approach. It has been analysed that this approach is applicable on
every process of manufacturing which has been used by BSA motorcycles. They have literally
been benefited by this approach. Six sigma has assisted in enhancing performance level of
manufacturing organisation and has decreased variations. This has also assisted in lowering
down the cost of services which has been produced (Rasmussen and et.al., 2020). It is beneficial
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as in this the first step is to analyse project goals. This means that no miss-understanding existed
and also this has assisted in achieving the set target. It has also been analysed that the six sigma
in BSA motorcycles has supported in collecting the designing and making various process
related to same. This has also helped in making sure that no deviations existed while making use
of this approach. It has assisted firm in improvising productivity as operational efficiency. It has
been analysed that six sigma is been applied to all aspects of planning process in BSA
motorcycles (Rasmussen, Jensen and Gregg, 2017). However, this can often create rigidity and
bureaucracy. It has also assisted in making the process of planning and designing more rigid
which has led to ineffective working patterns. Huge amount of training is needed so that the
employee is been able to learn about this tool. It has also assisted in reduction and sustained the
control of variations. It has also been analysed that this tool can increase length and process of
working so many organizations are not been involved in making use of it.
Lean manufacturing: This is type of operation management which focus on reducing waste
within overall operation process. Besides, it also emphasis on enhancing productivity by
eliminating defects and errors. It can be applied in all aspects of operations that is from product
design to manufacture to distribution. The manager by following the rules and principles of this
approach work efficiently and identify waste things that consume time and cost. It also
concentrates on the processes and activities that add value in various other aspects and when all
the wastes are minimized then system becomes optimum and lean (Hwang, Zhu and Tan,
2017). Along with it, there are some principles on basis of which this technique work that is
Kaizen and continuous improvement. Thus, it enables in creating value from customer
perspective. Besides, it improve lead time which ensure smooth flow of business functions.
Hence, there is an integrated set of process followed that create efficient flow of operations. This
process is continuous as lean management focus on determining errors and making continuous
improvement (Pace, 2019). Thus, with that quality of products is improved as well. In this way,
productivity of entire organization increases and it led to attaining outcomes in effective way.
But it can be critiqued that six sigma focus on enhancing customer satisfaction and cost
reduction. It results in growth of revenue and profits. Whereas lean manufacturing reduced waste
and increase product quality. It does focus on cost reduction. Huge amount of training is needed
so that the employee is been able to learn about this tool. It has also assisted in reduction and
sustained the control of variations. It also concentrates on the processes and activities that add
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