Effective Organization Behaviour and Performance

The report explores the significance of organization behaviour in a business context, specifically focusing on BBC. It examines various theories such as path goal theory, directive theory, supportive leadership, participative leadership, and achievement-oriented leadership. The assignment also identifies barriers to effective performance, including time management and disputes due to differences among employees. It concludes by emphasizing the importance of creating a positive work environment and flexibility in working patterns to boost employee performance.

ORGANISATION
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
TASK 1.......................................................................................................................................1
a) Handy’s cultural topology in the BBC....................................................................................1
b) Impact of culture, power politics on behaviour of employees................................................2
TASK 2.......................................................................................................................................3
a) Content and process theories of motivation............................................................................3
b) Effectiveness of motivational theories....................................................................................4
c) Ways to improves motivation ................................................................................................5
PART 2............................................................................................................................................5
TASK 3.......................................................................................................................................5
a) Different type of team within BBC.........................................................................................5
b) Team development in BBC.....................................................................................................6
TASK 4.......................................................................................................................................7
a) Performance improvement theories........................................................................................7
b) Barriers in the effective performances....................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Organisation behaviour defined as the activities of the business that perform by management
to ascertain employees at workplace. With the help of culture, policies, environment, etc.
elements that can be impact on attitude and perception to increase in the great context (Wang,
Waldman and Zhang, 2014). In this context, present report based on the BBC independent
review that shows long impact on the organisation. Different issues also facing issues that are
related with communication and other aspects. There are different employees exists which face
issue by the harassed with other different staff people. Senior manager not giving proper
attention towards the employees and pay so that it create issue and problem of workers in
business.
In represent report, culture of BBC by Handy’s Cultural typology in the business. In
addition to this, it also explains culture, power and politics which could be impact on behaviour
of work. Furthermore, study also determines motivation techniques which could be support to
improve effectiveness of team members. It develops several kinds of teams through different
ways that build effective team. There are several barriers also exists which impact impressive
performance in BBC which describes in the present report.
PART 1
TASK 1
a) Handy’s cultural topology in the BBC
Values, belief and other elements also determine culture of the entity. In this regard,
culture of enterprise assists to change behaviour among staff members to develop positive impact
towards the business brand. It also increasing brand image of the organisation that make support
and enhance skilled of the employees for long duration. In this regard, Charles Handy has given
model of the organisation culture. There are four kinds of the cultures exist in the business such
as:
Power culture: In order to accomplish desired results, higher authorities of the BBC
making decision at workplace. Lower staff members need to follow instructions that are given
instruction of their superior. They are ascertaining several rules and regulations which need to
follow by them. Power and position determines culture in the business. BBC Company is the
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enterprise in which power culture adopted by the management. The chosen enterprise need to
complete their roles and responsibilities with instruction (Wang, Waldman and Zhang, 2014).
Role culture: In this kind of culture in which roles are determines which play significant
role at workplace. If the person possess higher position so that, they possess high role at
workplace. It is implemented with structure that determines by the entities. Bureaucratic system
develop high position which include power to operate functions in business.
Task culture: It is another type of culture that explained in Handy’s culture model. With
this regard, company need to develop their performances and objectives. It helps to enhance
productivity and more effective functions at workplace.
Person culture: It is the other type of culture in which person determines authorities with
unique personality. Hence, the company will able to develop their performances with effective
functions at workplace of BBC.
Starting time of the BBC, follow power culture in the business so that many employees
getting issue of harassment at workplace. Therefore, discrimination take place in the business
which could be impact on the business performances and objectives. The chosen organisation
can easily adopt task culture in the business (Yarbrough and Yarbrough, 2014).
b) Impact of culture, power politics on behaviour of employees
Culture, power and politics are main elements which could be impact on working
performances of the business. Earlier BBC implementing power culture in which people not gain
chance to share views. They need to follow all instruction of the higher authorities that assists to
meet with effective results at workplace. Upper level of management not paying attention on
needs as per the demand of employees (Wang, Waldman and Zhang, 2014). In this regard,
negative impact exists on brand to ascertain thinking to left the job. Culture will influence to the
working environment of great extent. It is not effective to the workers because it reduce
motivational level which influence to the organisation in systematic manner. Recently, BBC has
chances to maintain their culture that assists to chance to speak in front of statistical level
managers. Higher authorities conduct meeting with their workers to assess the requirement at
workplace. It assists to improve working culture of BBC which retained skilled workers in the
business.
In addition to this, there are also certain elements exists that are very important to create
effective functioning at workplace such as power and politics. This is because, in the BBC there
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are certain situations occurs at managerial level of the discriminating other people at workplace.
Therefore, it can be stated that politics enhances discrimination in the business unit. Senior also
determines attention to their favourite people and give them reward (Yarbrough and Yarbrough,
2014). Hence, other people fill discriminating and demotivating from the business operations.
Nowadays, BBC has been developed their culture and implementing the task at workplace. In
this respect, task culture assists to motivate people in the business unit to gather relevant results
in the business environment. Hence, employees are working for longer duration in the enterprise.
People are also judge on the basis of skills and working efficiency. It assists to motivate other
staff members to perform well functions and operations through several opportunities at
workplace (Greaves, Zibarras and Stride, 2013).
TASK 2
a) Content and process theories of motivation
Content and process theory are two important elements of the business that assists to
develop more effective results at workplace in systematic manner. In this regard, business getting
support to motivating their workers in positive aspect. Following are different theories exists that
assists to develop outcomes for longer duration:
Content theory of motivation
It is the systematic model in which common needs has been fulfilled of individual to
change perception of skilled workers for the business organisation.
Maslow's theory
In this theory, it has been describes that human possess five kinds of basic needs which
need to be fulfilled by manager. It also supports to motivate staff member in great aspect.
Psychology needs defines as food, water, rest and common needs of individual. BBC needs to
develop facilities that assists to create positive view towards brand. After that, other needs will
be considered such as safety, belongingness, etc. (Greaves, Zibarras and Stride, 2013).
Herzberg theory
This theory determines as the two factor in motivation. There are two kinds of elements
are implemented such as hygiene and motivator. With the help of hygiene elements company
will encourage their employee through pay scale, company policies, etc. Further, motivator
factor also determines components that play important role such as recognition, growth, etc.
Process theory
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Process theory consist following elements in the business to develop effective
functioning:
Reinforcement theory
It is the systematic motivational theory that assists to explain by higher authorities to
make certain changes in individual behaviour. With the help of providing punishment,
extinction, etc. elements, development could be made at workplace. Reward can help to push
employees but punishment prevent behaviour that continuously work (Yarbrough and
Yarbrough, 2014). There are different kinds of reinforcement exists such as positive, negative,
etc. BBC managers need to ensure that employee perform duties in systematic manner.
Goal setting theory
It is the another important strategy that assist to develop goals with improving self
efficiency. Therefore, they are getting motivated in systematic perspective. With the help of
providing incentives and feedbacks, the enterprise encourages perform well in BBC.
b) Effectiveness of motivational theories
Team working is the important concept that assists to meet with effective goals and
objectives at workplace. In this regard, team work combines efforts that are involved in person.
When one person perform very well it can be impact on overall working. Therefore, BBC
motivate their team members to take interest and responsibilities to perform job duties. Through
motivating employees, the company can enhances their profitability and productivity. All
workers perform their duties very well that increase production capacity of team. It makes
support among team members to make more efficiency and impressive as well (Parris and
Peachey, 2013).
Further, increasing motivation also assists to diminish staff members work. With the help
of support of each person, effective decision will be taken at workplace that increase more
positive outcomes in it. With this aspect, coordination also increasing among team members to
perform duties effectively (Schwab, 2013). However, when employees feel dissatisfaction, they
left job so that it impact negatively on the business outcomes and goals. Hence, company need to
recruit new members at workplace. When BBC motivates their team members staff turnover will
be diminished that assists to accomplish desired results at workplace.
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c) Ways to improves motivation
In respect to enhance motivational level, there are several ways exists that assists to
perform several functions at workplace. In this regard, workers of BBC getting positive impact
by the organisation participation at workplace. Employees are not happy from the business
environment culture (Chen and et.al, 2014). Hence, in order to increase motivational level of
staff members, BBC requires following elements:
 It requires more incentives, cash, pay, etc. elements that increase effective functioning at
workplace. In this regard, monetary needs requires that assists to satisfy employees of the
BBC. In this aspect, employees are retains at workplace for longer duration which pay
hard attention and efforts at workplace (Pache and Santos, 2013). Monetary benefits are
great aspect that assists to encourage workers in systematic manner.
 Further, BBC requires creating healthy culture at workplace in which employees involve
to make decisions in it. Higher authorities require assess issues that assists to make
awareness towards objectives of the business. It is the best way in which encourages
develops at workplace which pertain positive results at workplace (Carter and et.al,
2013).
 In addition to this, BBC also has responsibilities to take feedback from their business
employees. It increases comfortable environment of the employees at workplace that
assists to share views and ideas with different members. Hence, innovative results will be
ascertain at workplace that support and make positive impact in the organisation (Wang,
Waldman and Zhang, 2014).
PART 2
TASK 3
a) Different type of team within BBC
Team working is the important perspective that assist to develop effective functioning
and outcomes at workplace. In this regard, task will be completing on time through minimising
errors (Boddewyn, 2015). In this aspect, in BBC there are different teams working in significant
aspect. They are as follows:
 Problem solving team: It is the team that is made with higher authorities of the
company. When any issue occurs, team assists to solve in the organisation. They have
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high experience to work in systematic manner at workplace. Together in team, they can
support to accomplish desired results. They assist to identify issue and solve cause to
resolve it (Saaty and Kearns, 2014).
 Virtual team: It is the another group of people who work in different areas and
contribute part with implementing different strategies. Social networking develop
common way to make coordination with people. Hence, they determine their part as the
minimum supervision. Effective coordination among the people expand operations across
the world through entering in new areas (Yarbrough and Yarbrough, 2014).
 Functional team: It is the another way in which team held their functions and operations
in systematic manner. They are determine roles as the permanent member that make
creative functions and operations in the business unit (Carter and et.al, 2013). They
coordinate among different members at workplace to accomplish overall goals and
objectives in the business unit. This function assists to team to make communication in
different department. With the help of plan activities in such manner to perform and meet
with organisational goals.
b) Team development in BBC
Team performances in the organisation assists to make effective functions and operations
at workplace. It assists to make support the business and compete task with specific time period
to meet with goals and objectives (Parris and Peachey, 2013). In order to develop team
performances Tuckman model implement which require four stages that are as follows:
 Forming: It is the first element which develop effective functioning in the business unit.
Workers have no knowledge about their roles and responsibilities so that they are highly
dependent on managers for getting direction of managers. People need to perform their
duties as per direction of team leader. Leaders also need to complete their functions with
creating aware with duties in the business. It can be stated that employees are aware
towards changes and development in the organisational (Yarbrough and Yarbrough,
2014).
 Storming: In this stage conflict are arises so that it has been said stages included
organising and solve issue of the disputes. In a group, there are different numbers
determine different perception, thinking, motivation, etc. In order to fulfil roles and
responsibilities, they need to concentrate on the business goals and objectives that assist
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to make effective results (Greaves, Zibarras and Stride, 2013). It makes effective
functioning and solve issue of the company to understand the causes of the disputes. It
also ascertains to meet with goals and objectives to solve issue of the business. In
addition to this, people are not prefer to attain effective functioning in the business
environment (Majchrzak and et.al, 2014). Ideas and opinion of the different people
ascertain to make effective results at workplace. Therefore, it is important to make
effective results at workplace of BBC.
 Norming: In this stage, it has been stated that there are different issue ascertain to solve
problem at workplace. In this way, all members need to make proper communication
among different members. In this stage, good relationship maintain in systematic manner
(Greaves, Zibarras and Stride, 2013). They are moving upward from the task oriented
approach that assists to understand and realise good working system at workplace. They
are also trying to appreciate work performances to understand each other in systematic
way. With the help of proper behaviour and development, task will be complete in
systematic aspect at workplace. In addition to this, decisions also ascertain to work
together to solve issue and problem of the group and enterprise (Wang, Waldman and
Zhang, 2014).
 Performing: It is the last stage in which group development ascertain to work in
significant manner. In this regard, people will start to perform their work performance in
group in systematic manner. In this way, they can fulfil their roles and responsibilities to
ascertain effective functioning at workplace. Therefore, it is the problem solving
capacities that assists to make proper results at workplace. In the final stage, in which
different outcomes has been ascertained at workplace for development of the goals and
objectives at workplace. It is the best way to solve problems and issue in systematic way
(Parris and Peachey, 2013).
TASK 4
a) Performance improvement theories
It is the systematic aspect in which organisational need to build team performance to
create effective functioning at workplace. In this regard, each member need to coordinate with
other member to develop more profits and revenue (Schwab, 2013). With the help of different
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theories, different traits of employees assists to ascertain effective functioning at workplace.
Following are different theories has been applied at workplace:
Path goal theory: This theory assist to leader and members of the group in systematic
manner. Leader guide and train their employees to perform several functions at workplace.
Therefore, they are effectively work to create performance. With the help of different training
and development program, group level also organised to increase their skills and abilities at
workplace. It includes following stages:
 Directive theory: This kind of leadership style assist to leaders where they can perform
functions as task oriented (Yarbrough and Yarbrough, 2014). They are trying to put their
roles and responsibilities to attain effective results at workplace.
 Supportive: In this kind of style, leaders try to create and maintain relationship among
team members to perform functions and operations. They perform functions with friendly
environment (Greaves, Zibarras and Stride, 2013). In BBC company require lead with
several members to behave equally at workplace.
 Participative: In this kind of leadership require delegation of task and activities as per the
responsibilities and interest areas of the people. In this way, members of group need to
take all decisions to perform several activities at workplace. Other people also
participates to make decisions with group members.
 Achievement: In this style, leaders are shares their roles and responsibilities with each
member to create effective functions and operations in it. It is the best to develop the
target market in it (Schwab, 2013).
b) Barriers in the effective performances
There are several barriers exists in effective performance of BBC. Therefore, it impacts
negatively on the outcomes and results at workplace:
 Time management: This is the effective aspect which create impact on the business
performances of BBC. In this regard, performances of the company impacted negatively
that create issue on the business outcomes. Activities of the business ascertain for
workers performances at workplace. It reduces effectiveness of the company that impact
negatively on the business performances (Wang, Waldman and Zhang, 2014).
 Disputes due to differences: There are different types of employees working in BBC
that have different perception, thinking, belief, etc. This can because of disputes at
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workplace of the business environment. It impacts negatively on the business operations
and functions at workplace. This can because of productivity and reduces efficiency of
the employees (Boddewyn, 2015).
CONCLUSION
From the above report, it can be concluded that organisation behaviour consist important
role and function at workplace. In this regard, employees are impacted due to different elements
that exists in the BBC. It is very important for the business to develop positive environment and
flexibility in the working pattern of business. In this regard, organisation need to boost their
employee perform through implement reward and satisfy their demand in systematic manner. As
results, it assists to create effective functioning in the business environment.
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