(Pdf) Organizational Behavior : Assignment
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Added on 2020-11-12
(Pdf) Organizational Behavior : Assignment
Added on 2020-11-12
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ContentsINTRODUCTION...........................................................................................................................3P1 Impact of culture, politics and power on behaviour of staff within the BBC in the recentpast and today..............................................................................................................................3P2 (a) Explain how content and process theories of motivation can help to achieve best out ofits employees, both in an individual and a team capacity............................................................6P2 (b) How will improved levels of motivation within BBC help to achieve its organisationalgoals.............................................................................................................................................7P3 (a) Identification and explanation of different types of teams within BBC and why havingthem is important.........................................................................................................................8P3 (b) Explanation of what makes an effective team in BBC using appropriate theory...........10P4 (a) Using an appropriate organisational concept/theory, suggesting how team performanceand productivity could be improved within BBC......................................................................11P4 (b) Identification of main barriers to effective performance within the BBC......................13CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................152
INTRODUCTIONOrganisational behaviour is considered as the way individuals interact in an organisation.It is also concerned with predicting, determining and influencing behaviour of individuals in anenterprise to align their behaviour towards accomplishment of organisational goals (Coccia,2014). It mainly deals with the interaction between an organisation and its workforce. Presentreport is based on British Broadcasting Corporation (BBC) which is a British public servicebroadcaster headquartered at Westminster, London. It is world's oldest broadcasting companyand is the largest broadcasting company in terms of number of employees. This project includesinfluence of culture, politics and power on behaviour of staff and managers, Evaluation ofmotivation theories and concepts for motivating teams and individuals is also covered. Variousmodels for increasing effectiveness of team, concepts and philosophies of organisationalbehaviour are also included in this report.P1 Impact of culture, politics and power on behaviour of staff within the BBC in the recent pastand todayEvery company has its own culture, power and politics that affect the behaviour ofmanagers. In case of BBC organisational culture, powers and political behaviour of managershas largely affected the behaviour of staff.Organisational Culture: It is defined as the rules, values, beliefs, assumptions and waysof interacting with external environment factors of business (Dobrow, 2013). Culture of anorganisation influences the way in which employees and managers communicate with each otherand other important stakeholders of the enterprise. It also impacts the way an individual performhis duties. An organisation consists of different types of culture which are explained with thehelp of Handy’s model below:-Handy's Model of Organisational CultureAs per this model, there are 4 types of culture of a company which are as follows:-Power culture: In this type of culture, power rest in the hands of only few whoseinstructions other employees have to follow at workplace. These individuals delegate theirresponsibilities and duties to subordinates working under them. Managers working in such typeof cultural environment become partial to some employees.Task culture: In this kind of cultural environment, company involves in creation of teamsfor achieving targets and objectives of organisation by the help of problem solving. It focuses on3
bringing all required resources and right people together for completion of a particular task(Thomson and Van Niekerk, 2012). This improves the productivity and aims at timelyachievement of goals by individuals.Person culture: Employees operating in this culture consider themselves to be moreimportant than organisation. They emphasize upon accomplishment of personal objectives ratherthan goals of organisations. Employees in this culture in the organisations do not have anyloyalty towards company, they just come for the sake of money.Role culture: All the employees have their own roles and responsibilities as per theirspecialisation, interest and educational field, so that they can do their assign work with fullpotential and effectiveness by accepting risks and challenges. In this culture, individuals areresponsible for their respective jobs and their achievements in relation.In relation to BBC, company has a corporate culture where the authority andresponsibility of each individual is well defined. Top management of BBC aims at developingopen and transparent channels of communication at workplace where individuals can raise issuesfor safe working environment (Mester and et. al., 2018). Company needs better management ofresources of which a major element is human resource, cohesion among teams and recognitionfor employees conducting good work for having positive impact on organisational culture. BBCmanagers should adopt Role culture as it includes assigning of task as per the experience, skills,knowledge and specialisation of employees as earlier the company was involved in outsourcingof major tasks. Over years, enterprise was also having some issues related to bullying,harassment and staff complaints not being heard by management. To deal with this, companychanged their cultural environment so that employees can communicate any issues that they havebeen facing during conduct of operations. With the adoption of a good cultural environment,company has significantly raised its system of vales, for instance, more focus on customersatisfaction, use of digital technology and innovation and creativity in its operations.Organisational powerIn an organisation, power plays an important role as it can either increase the confidenceand motivation among employees or reduce it (Gabriel and et. al., 2015). John French andBertram Raven introduced five forms of power which are described below:4
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