BBC Organisational Behaviour - Report

Organisational Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
(a) Handy Cultural Typology.................................................................................................1
(b) Influence of culture, power and politics on behaviour of BBC........................................2
M1...........................................................................................................................................3
TASK 2 ...........................................................................................................................................4
(a) Content and process theories of motivation......................................................................4
(b) Motivational techniques which can assist the company in improving their effectiveness of
team........................................................................................................................................7
(c) Contribution of Improved levels of motivation helping BBC in achieving goals............8
M2...........................................................................................................................................9
D1...........................................................................................................................................9
TASK 3 ...........................................................................................................................................9
(a) Identification of various types of teams in BBC...............................................................9
(b) Methods of making effective team in BBC....................................................................10
M3.........................................................................................................................................11
TASK 4..........................................................................................................................................11
(a) Organisational theories which is used for improving team performance.......................11
(b) Barriers that can impact the team performance..............................................................12
CONCLUSION..............................................................................................................................12
M4 & D2...............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
All the effectiveness of business functions carried out by the organisations are depended
on organisational behaviour. It is the employees who acts a crucial part of any business as
through their actions the company can gain competitive advantage. So it is necessary that these
people have to be handled and managed properly thus building a better relation with them. With
the help of organisational behaviour manager can easily coordinate with these in better way
(Bissell and Dolan, 2012). The concept of organisational behaviour is not knew as firms are well
aware of the fact that through it they can make operations more efficient. This all report will be
dealing with case scenario of BBC. To know evaluate the internal area Handy's cultural typology
can be used. To attain the business objectives various motivational theories can be applied in the
context. It s also identified that the company is going through various managerial issues which
has to be sorted out as soon as possible in order to attain new heights. To gain more knowledge
about the organisational behaviour various models and philosophies is highlighted in this so that
good relations with the employees can be maintained. The main of this is to make people aware
about the impact of culture, politics and power on the behaviour of person who are part of some
organisation.
TASK 1
(a) Handy Cultural Typology.
This is a very handy model which assist people in analysing why they feel comfortable in
working in a company instead of other. There has been highlights on the cultural model followed
by BBC. Handy Cultural typology gives an insight that how a company work and takes certain
decision.
 Power Culture:- It is observed that there are certain organisations where the power and
authority is with small group of people. There is no power brake as all the things are
centralized and this can be used where the motivation level of the staff are quite low. So
for the quick decisions it is necessary that the power should be with single party.
 Task Culture:- This is the technique in which the teams are asked to attain the targets
and resolves any disputes properly (Burnard and Bhamra, 2011). It is analysed that in
BBC teams are formed on the basis of the interest, skills and experience. To make things
creative and unique normally there are four to five people.
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 Person Culture:- In this the people are given much importance and those employees
who are part of the company looks for their self interest instead of the company. It is the
role of the manager to ensure that there is coordination between the employees interests
and the organisational targets which they have achieve.
 Role Culture:- It shows that in an organisation each person has some roles and
responsibilities assigned to them according to their skills and experience. To get better
results the managers gives employees the option to choose their work according to their
interest. But whatever will be the outcomes it will be the full responsibility of the staff to
give answer of it.
(Source:- Organisational culture, 2017)
According to above diagrammatic representation it has been analysed that handy culture
is classified into four section that is ; power, role, task and person. Thus, it is essential for BBC
to adopt this technology in order to run their business operations in most appropriate way.
Therefore to run their business according to this strategy, managerial team of an enterprise
requires to appoint skilled or talented employees by considering relevant information.
To makes this effective BBCX follows the role and task culture which also helps them in
creating better relationship with the staff. The organisation culture of BBC can be understood
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Illustration 1: Organisational culture

through five value dimensions that are power distance, individualism, masculinity, uncertainty
avoidance and Confucian dynamism. Analysed all of them it could be said that BBC score low
on power distance, medium high on individualism, medium on masculinity, relatively low on
uncertainty avoidance and Confucian dynamism. Earlier they were following old way of power
culture where they have divided into three. Board of governors, executive board and the
divisional boards like creative, journalism and commercial boards. Degree of individualism gives
them the freedom to focus on themselves on the other hand the degree of uncertainty avoidance
as low because the BBC is dependent on the six core values. Confucian dynamism as low
because the BBC is dependent on technology that may bring change in short period of time.
In 2005, Dame Janet Smith was given the responsibility to undertake enquiry unto the
corporation connection to the sexual abuse committed by Jimmy Savile. It describes the
loopholes in the organisation culture. It was found that Savile abused and raped 72 people at the
BBC premises at the places where they he has worked. He highlighted that BBC staff was aware
about this but they didn't complain to the management due to culture of not complaining
followed by BBC. The power culture was less and people didn't had power to take any decision.
(b) Influence of culture, power and politics on behaviour of BBC.
There are various factors which are affecting BBC in achieving their goals and
objectives. Whenever the manager put forward any change it is directly influence the employees.
BBC as a world leader in broadcasting serves their content all around the world so they have
diversity at the work. These people are from different religion, country and has various values
and ethics which they follow (Burrell and Morgan, 2017). To bring more productivity the
manager try to motivate the employees through fulfilling their desires. There is need of
delegation of authority to the people who are at the middle level so that they can attain all the
tasks in proper way.
To reduce the chances of disputes it is required that the power are assigned according to
the needs. Whatever the changes be it should not impact the culture and working environmnet of
the company in negative way. It is observed that it is the politics at the workplace which has to
be concerned out. This happens because of the self interest of the people so they take part in the
such activities. Although there are both side of these factors like positive and negative. It can be
analysed that this can bring motivation as well as demotivation among employees. This is the
elements which has most affected BBC as compared to other (CHEN and et. al., 2013). Those
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