Organisational Behaviour and Performance
Added on 2020-10-22
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Organisational Behaviour
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11. Analyse how an organisation’s culture, politics and power influence individual and teambehaviour and performance....................................................................................................12. Critically analyse how the culture, politics and power of an organisation can influenceindividual and team behaviour and performance...................................................................4TASK 2............................................................................................................................................51. Evaluate how content and process theories of motivation and motivational techniquesenable effective achievement of goals in an organisational context......................................52. Critically evaluate how to influence the behaviour of others through the effectiveapplication of behavioural motivational theories, concepts and models................................7TASK 3............................................................................................................................................71. Explain what makes an effective team as opposed to an ineffective team.........................72. Analyse relevant team and group development theories to support the development ofdynamic cooperation..............................................................................................................8TASK 4..........................................................................................................................................101. Apply concepts and philosophies of organisational behaviour within an organisationalcontext and a given business situation..................................................................................102. Explore and evaluate how concepts and philosophies of Organisational Behaviour informand influence behaviour in both a positive and negative way..............................................11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONOrganisational behaviour refers to the behaviour of individuals or environment of thework place in which employees of an organisation works. It includes analysing the performanceof the employees at the workplace. The taken firm for this assignment report is 4com plc whichis a telecommunications firm based in United Kingdom. This company was established by DaronHutt in the year 1999 at Bournemouth, Dorse, UK. The firm is providing wide range of servicessuch as internet communication, software, telephone etc. to their customers. The firm isemploying nearly 300 staff in their headquarters. This report will analyse the influence ofculture, politics and power on the performance of individuals and teams of an organisation.Further this report will evaluate the various motivational theories which assist the employees of acompany to achieve the desired goals and objectives. This report will also cover the differencebetween effective and ineffective teams along with the theories for supporting the developmentof dynamic cooperation. In the last, evaluation of concepts and philosophies of organisationalbehaviour will be done in this assessment. TASK 11. Analyse how an organisation’s culture, politics and power influence individual and teambehaviour and performance.Power, politics and culture plays an essential roles in an organisation. These can bothpositively and negatively effect the behaviour and performance of team and individuals of theorganisation. Power in organisation refers to the capacity and strength of senior levelmanagement in influencing the working of employees for achieving the aims of firm. The powerof managers of 4com plc is given below:Coercive power: It refers to the power exerted by the managers on the workforce or teamfor accomplishing the assigned work. The managers of 4com plc can use this power when theheavy workload comes in the firm (Barry and Wilkinson, 2016). But also this can negativelyimpact the employees of firm as due to the force, dissatisfaction may arise in behaviour ofemployees which will impact their performance. Legitimate power: In this the power is allotted to people based on their designation orposition in the firm. The managers of the 4com plc has such power due to which they can take1
decision for their workers as they has the authority to direct the workforce. Through this, theemployees stay motivated and their behaviour towards the working will also improve.Reward Power: In this, the power is appointed to employees of a firm for the purpose ofproviding training, promotions, rewards etc. to other employees for enhancing their motivation.The Board of Directors has such power in 4com plc through which they direct the managers toprovide such benefits. If such power is exerted in firm then the behaviour of employees staygood in working due to rewards involved. Also the workers can cooperate with each other whenprovided with training and rewards as their performance and efficiency can improve by using thesupport from the co-workers.Expert power: This power is assigned to experience and skilled individuals who arespecialised in their field. In 4com plc, this power is used by the managers due to havingexperience of managing the workforce and resolving the issues of workers. Through this power,the managers can support the employees in their working because of having experience andbehaviour of employees also stay good towards managers due to the support and cooperationprovided by managers to employees in their working.Referent power: In this, the power is given to influential people who can influence theemployees to work hard. This power is used by the leaders of 4com plc for motivating andencouraging the employees for achieving their goals for their and organisation's benefit. By usingthis power, the leaders can provide their guidance to their team members for executing the workin proper manner so that the organisational goals can be achieved in the predetermined timeperiod.Informational power: This power is provided to individuals who can access theconfidential data or financial reports of the organisation (Chiboiwa, Chipunza and Samuel,2011) . This power is used by the finance manager and CEO in 4com plc for maintaining thefinancial reports, inflow and outflow of company, performance of employees etc. Through thispower, CEO can determine the performance of the employees and with the help from financemanager, CEO can provide incentives to high performer employees.Organisational culture: It is the culture of environment of an organisation whichincludes mutual values, beliefs and assumptions of employees. These values and beliefs heavilyimpact the behaviour and working of employees. Handy's typology can be used by 4com plcwhich is discussed below: 2
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