Managing Organisational Behaviour: Effects of Employee Motivation, Job Satisfaction and Attitudes

Managing organisational behaviour 1
MANAGING ORGANIZATIONAL BEHAVIOUR
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Managing organisational behaviour 2
Executive summary
The main focus of this report is to discuss more the effects of employee motivation, job
satisfaction and attitudes toward organisational behaviour. It talks more about the attitudes and
their components. It also gives more information about job satisfaction and the factors that
determine the contentedness of employees at work. Moreover, the paper also discusses more
motivation and gives its relationship to job satisfaction and attitudes. Also, the report also
presents the effects that the three factors have on the organisational behaviour, particularly
productivity, competitive advantage and the image of the company to the public.
Contents

Managing organisational behaviour 3
Executive summary........................................................................................2
Introduction....................................................................................................4
Attitudes..........................................................................................................4
Job satisfaction...............................................................................................6
Impacts of attitudes and job motivation on organization behaviour..............8
Motivation....................................................................................................10
The relationship between motivation, job satisfaction and attitudes........10
Conclusion....................................................................................................11
References....................................................................................................12
Introduction
Attitudes and the satisfaction of employees at work are two of the most significant factors
that create an enormous impact on organisational behaviour (Lu, Lu, Gursory &Neale 2016, p.

Managing organisational behaviour 4
738). Various theories try to explain the relationship between attitudes, job satisfaction and
motivation in influencing the action of an organisation. One of the theories is called Herzberg's
two-factor theory. Fredrick Herzberg developed it. He came up with two factors that that
influence employee motivation and job satisfaction. They included motivator factors and hygiene
factors. These are factors that motivate employees and give them the morale to work harder, for
instance, employee recognition. Hygiene factors include salaries, relationship with managers,
company policies and benefits. This paper aims at discussing more attitudes, job satisfaction and
motivation, their relationships and the impacts they have to the organisational behaviour.
Attitudes
Attitudes refer to the appraisal of ideas, people and objects. They can either be negative
or positive (Bakotic 2016, p.120). They affect the way we live, associate with other people and
the choices we make in life. Attitudes have three components, that is, effective, behavioural and
cognitive elements. An effective part refers to the emotional reaction that one has towards a
given situation or person (Bakotic 2016, p.125). Behavioural component is used to describe the
way one behaves when exposed to a given job. Cognitive dissonance refers to a case where one
shows inconsistency when making behavioural decisions. A change in attitudes can cause this.
There are various types of job attitudes which include: Employee engagement,
psychological empowerment, organisational commitment, perceived corporate support, job
satisfaction, and job involvement (Bakotic 2016, p. 129). Job satisfaction refers to the
contentedness that an employee derives from work. It can either be the job facets, supervision,
working conditions and relationship with colleagues and the managers.
Job involvement refers to the emotional and psychological extent to which an employee
participates in work in the organisation (Glavas & Kelley 2014, p. 166). An employee with high