Organizational Behaviour: Case Study Analysis and Recommendations

ORGANISATIONSAL
BEHAVIOUR

TABLE OF CONTENTS
 Introduction
 Overview of case study
 Organizational Issues
 Organizational behavior issues
 Theories and models
 Application of the theory with the case study
 Recommendations
 Conclusion
 References

INTRODUCTION
 Organizational behavior means to study the group of
people and analysis their individual performance in an
organization (Organisational Behaviour, 2019). This
mainly focuses on examine the job structure,
communication and performance of employees in a
company. It helps to determine the impact of motivation
and leadership skills of an individual in an entity.
 The present report is based on Susan Taylor case study.
This will identify the current organizational issues which
she is facing in her new job. Then report will explain the
theories of organizational behavior. Lastly, the report will
suggest some recommendations and provide conclusion.

OVERVIEW OF CASE STUDY
As per the case study Susan Taylor had worked in
production department of large pharmaceutical firm. She
is assigned as production controller in previous firm. In
her previous position she is able to work smoothly. She
is able to control forty employees and three of women
supervisors. In the new job Susan is being promoted for
taking charges in product development department. This
unit mainly comprises of researchers’ pharmacists and
chemists. However, Susan is unable to perform her new
job at its optimal level due to issues among the
teammates. She is not feeling satisfied with her newly
assigned position in the company.

ORGANIZATIONAL ISSUES ARE
AS FOLLOWS –
 Lack of coordination - The team members keep questioning
about their tasks and they don’t want to perform in a way which
Susan is asking them to do so. They do not obey their manager
fully. There is lack of coordination among the teammates.
 Lack of Motivation – The employees are not feeling motivated
in the company. They are unable to perform with full
enthusiasm in the company. Employees are failing to
accomplish their targets on time. As their manger Susan is
unable to fulfill their health and safety needs.
 Poor productivity - There is lack of resources availability in
the company by which the production process gets delayed.
Teammates are unable to perform their tasks on timely basis as
there is no timely availability of the resources in the firm.

ORGANIZATIONAL BEHAVIOR ISSUES
 Organizational behavior issues decreased overall
productivity of the firm. Here in this case study first
organizational behavior issue is that there is lack of
coordination among the employees (Aithal and Kumar,
2016). They do not show cooperative behavior among
themselves.
 The second issue is that there is lack of motivation
among the employees. The employee does not feel
satisfy with their job role and tasks which Susan assign
to them.