Organisational Behaviour Assignment - Telecommunication company
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Added on 2020-10-22
Organisational Behaviour Assignment - Telecommunication company
Added on 2020-10-22
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OrganisationalBehaviour
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Organisation’s culture, politics and power which influence performance............................3TASK 2............................................................................................................................................7P2 Content and process theories of motivation...........................................................................7TASK 3............................................................................................................................................8P3 Effective team as opposed to an ineffective team..................................................................8TASK 4..........................................................................................................................................11P4 Concepts and philosophies of organisational behaviour......................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONOrganisational behaviour is a study of human behaviour into an organization. It is asubset of experience, concepts, theories and philosophies that expressed in terms of interactionswith an outside world and future expectations. It is a telecommunication based company andmedium enterprise founded in 1998, situated in Christchruch, United Kingdom. This includesdigital handsets, call recording, call management, voicemail online billing, broadband,maintenance, business mobile, phone system, VoIP services, ipads for businesses and many otherservices that are served by 4com plc limited (Adeniji,2011). This report covers the organizational culture, power and politics that influenceperformance of employees of respective company. It involves content and process theories ofmotivation, effective team that opposed to an ineffective team. Also bring highlights on conceptsand philosophies of organisational behaviour of 4com plc limited.TASK 1P1 Organisation’s culture, politics and power which influence performanceOrganizational behaviour is a study and application of knowledge that how people actinto a business enterprise. This is a medium enterprise that provides facilities related totelecommunication product and services to their customers and clients. Organisational behaviourexamines human behaviour in a work environment and determines its impact on job structure,leadership, employees performance and managerial style (Alfesand et. al., 2013). Theorganizational culture, politics and power are mentioned under asCultureIt is a system of shared values, beliefs and assumptions that governs how people behavein a business enterprise. Every business firm has a distinct value for each of characteristics, thatcombine and define unique culture of any organizational culture. This assist in to makesjudgements on values, places and adjust their behaviour to match perceived set of values. Aunique personality of a firm is known as its culture and it is given by Handy's four classes ofculture. The organizational culture includes the following taste that are used to influence theperformance of employees according to business enterprise. These are described under below as:
(Source- Handy's Model of Organisational Culture, 2018)Power culture: Its all about authority of an individual in an organization such as;manager is having a power of planning and organizing company. As a result, it create apositive environment at workplace by assisting or encouraging subordinates towards theirassigned job role. Basically, this factors shows that power culture have major influenceon individual as well as team performance in various manner such as; authority ofmanager assist the employees towards certain goals in order to run a business in a smoothway. Role culture: Under this, it covers role culture that are based upon rules. These arehighly controlled, with every person of 4com plc limited to know what are their roles andresponsibilities are to be served by human resource manager of a respective company( Coccia,2014). This will increase the capabilities of an individual through their job rolesuch as manager, supervise their subordinate through their responsibility to take initiativewhile performing their task individually. It will increase the overall performance ofemployees through their team work which is provided by their team leader. Illustration 1: Handy's Model of Organisational Culture. 2018.
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