Organisational Mission and Goals Page

Organisational Mission and Goals
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Table of Contents
Introduction.................................................................................................................................................3
Scenario 1....................................................................................................................................................4
Scenario 2....................................................................................................................................................9
Conclusion.................................................................................................................................................24
References.................................................................................................................................................25
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Introduction
This assignment depicts the information related at the workplace that assists the organisations to
investigate into the matters as per the legal requirements of the organization. It also includes the
expectations of the organisation by depicting the missions and goals of the organization. In this
assignment task 1 includes incidents investigation related to the work, health and safety. The task
2 consist the organisational goals, values and the decisions of the strategy. It also explains the
organisational objectives, standards and the relevant legislation and the manager’s
responsibilities and also includes the agent at the workplace.
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Scenario 1
As an operational manager of the Max Lionel Reality and it is a responsibility to perform the day
to day operations for the successful running of the business. In this context, it is important to
look after the functions that occur within the different company branches which include
residential, commercial and the branches of the investment. Oversee the projects the affects the
working operations of the organizations. As a manager, it is important to coordinate the systems
and also achieve cooperation in the whole company and the various departments.
Incident investigation
Last Wednesday the company faces the incident related to the work, health, and safety in the
working premises of the company. The details of the incidents include an office client was
getting late so decided to leave through the emergency gate and due to this she falls and her wrist
is broken and the exit door was blocked by the paper. In this context, one of the agents came to
help of the client and the agent criticizes the client’s heels and said to consider the lift instead of
stairs. With this, the client gets humiliated and taken to the hospital. In this context, the client
threatens the company for the injuries and the mental trauma caused to her (Schaltegger, et. al.,
2017). Further, one of the agent notice that some oily substance at the staircase and reporting
about this immediately to the Commercial; reality manager. This incident comes to the notice of
the HR manager who contacts both the lawyer of the client and the Ombudsman human rights
office. In this context, it is important that the manager must undertake the responsibilities of the
WHS management. Now the company sets out its target to reduce the incidents of the WHS by
25%.
As per the incident of the WHS which was held at the Commercial office of the Max Lionel
Realty (Cascio, 2015). It is the responsibility of the Commercial manager to conduct the
investigation of the WHS incident but no step is taken in this regard. So, in this context, the
investigation is conducted in regard to the WHS incident.
Incident Report
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Incident and its circumstance The incident is that one of the clients fall due to the oily
platform in the office
Date, time, and location of fall This incident happened on 28 Feb 2018 during the day
shift at 2.30 p.m. at the registered of the company
Witnesses Two agents of the staff are the witnesses of this
incident
Interventions took to care After the incident, the client is immediately
hospitalized in the Royal Women’s Hospital
Imperative observations made
after the incident
One of our agents notice some oily substance at the
staircase
Injuries problems linked with
the incident
With this incident, the client having a severe injury at
her wrist and also face the mental trauma
Negligence that contributing to
the incident
It is negligence of the respective staff of the company
to take proper care and manager is not perform its
duty related to this incident
Corrective actions are taken to
reduce the likelihood of another
incident
It is important that the Commercial office manager take
corrective action in this regard and immediately
organize a meeting so as to get rid of such type of WHS
related risk
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Perform Risk Assessment
It is important to identify the risk and take appropriate measures to control the risk at the place of
occupation. It is the essential step for management of the health and safety and its main purpose
is to identify the hazards and it is a statutory duty (Gostin & Wiley, 2016). It also assists in
reducing the level of accidents at the workplace. It is important that Max Lionel Realty perform
the assessment of the risk which includes several steps:
Step 1- Identify the hazards
This is the first step includes the identification of the hazards and consult with the employees for
taking the safety issues (Papp, 2018). It is important that the company informed about the
equipment and take past experiences related to the risk and implement the effective plans to
reduce such incidents. As per the given scenario, the company identifies the hazards which cause
the client to slip from the staircase which causes severe injury to her wrist.
Step-2- Make a decision who might be wounded
In this step, it includes that after the identification of the hazards that how the people be harmed.
It is also important to access by the organization to evaluate the harm that severely effects and
how the harm caused to the human being. In this, the client of the company is injured due to
some oily substance eat the staircase. It is important that the Max Lionel Reality make a decision
about the harm that causes injury caused due to the negligence of the staff or causes any mental
trauma to the employees or any clients.
Step-3- Evaluate the risks and take control measures
In this step, the company identifies the other related risk and also protects the people to protect
from this harm (Noe, et. al., 2017). The control measures that is adopted by the company is
administrative procedures and the use of the personal protective equipment and also ensures that
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the procedures are implemented effectively and efficiently. After identifying the risk the
company takes important steps so that no further injuries cause to the staff or any clients.
Step-4- Documentation of the necessary findings
In this step, it is important that the company make proper documentation of the records that
related to the risk and make the effective plan to eliminate the hazards related risk that hampers
the health and security of the staff at the pace of occupation (Sadgrove, 2016). After finding all
the hazards in the organizations it is vital that the company documenting all the hazards that
happened or to happen in the organization like the client of the company cause severe injury in
the wrist due to some oily substance at the floor.
Step-5- Review, monitor and update the assessment
In this step, the company reviews the assessment every three years and takes necessary action in
this regard. It is important to manage the process of the risk and take effective decisions in this
regard. It is the duty of the management to take necessary action in this regard and monitor and
update the necessary documents in this regard so that no such injuries or any damage caused to
the employment staff.
Risk Register
Category of the risk Description Impact of the
risk
Risk
Probability
Risk
Priority
Environmental Water, soil, waste
management,
incidents causing
damages, injury,
death, air
Little or no
impact
<= 10% 2
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contamination
Financial Liquidity, financial
loss, budget overruns,
debt
Minor impact >= 60% 2
Infrastructure Electricity, roads,
pathways
Moderate
impact
> 25% 3
Legal High profile litigation
that financial and
reputational impact
Notably
impacted
> 50% 2
Legislation Laws, regulations,
code of ethics, a
financial penalty
Highest
impact
> 75% 1
Political Respond to the major
changes of the
policies of the
government, the
government
consultation level
Little or no
impact
<= 10% 1
Technology The strategic
direction of IT, the
record system of the
staff
Minor impact >= 10% 2
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Scenario 2
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As an operational General Manager at Max Lionel Reality, the incident of the WHS is
investigated. The legal and ethical responsibility is to minimize the hazards at the occupational
place. The change process of the management ensures that the organization must review the
compliance that assists the organization to accomplish the objectives and goals of the
organization and also assist in mitigating the risk. In this context, it is important that the manager
must review the compliance policy and also aware that the organizational objectives and assist in
the minimization of the risk.
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The main mission of the Max Lionel Reality is to maintain the safe working environment at the
place of occupation. It is important that the company must comply all the legislation of the
government and for this purpose, the government provide written and safe working procedures
and instruction to the staff for reducing the risk at the place of occupation (Pagell, et. al., 2016).
The company also provides adequate training and assesses the risk for reducing in causing the
injury or death at the workplace. The company also adopts safe practice while performing the
operation in the business.
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The strategic planning of the company includes the responsibilities of the managers to perform
and implement the decisions as per the plans (Kahn, 2018). It is important that the company
review the policies of the management and ensure that there is safety and security environment at
the occupational place is prevailing.
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This act enables the organization to ensure the safety at the place of occupation and abide the
businesses to ensure the safety, security, and health of the employees against the dangerous
activities. It is important that the management must ensure the compliance of the legislation by
the employees (Sanders, 2018). In this context, the privacy act must ensure that the confidential
and private information of the companies, as well as the employees, must be protected. Further,
the Equality act ensures that employers must provide equal treatment to the employees.
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The main aim of the Occupational health and safety act assists the businesses to regulate such
policies and procedures that protect the employee’s health and ensure their safety (Altman, et.
al., 2018). Further, the dangerous goods act is responsible to provide safety against the hazardous
goods and manage the things to satisfy the requirements in this regard.
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The management of Max Lionel Realty is responsible for the effective implementation of the
WHS policies and regulations. Further, the managers are responsible to consult with the
employees about any issues and compliance requirement related to the WHS legislation.
Further, the manager is responsible for maintaining the safe system while performing the
business functions. It is important that the managers must make appropriate for the resources of
the employees so as to meet safety practices.
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It is important that the company building commitments with the employees for achieving the
aims and objectives. It is important that the employees will follow all the policies and the
procedures of the WHS. Further, it is important that the managers must ensure that the
employees reporting all the actual and potential risk to the respective authorities. It is the duty of
the employees to ensure their safety as well as their colleagues in such a way so that it does not
negatively impact other health and safety. The employee is liable to encourage the other to
follow the regulations at the place of occupation.
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Business ethics is the study of business policies and practices so as to resolve the controversial
issues which include corporate governance, fiduciary responsibilities, and the corporate social
responsibility. As per the business ethics, it is important to ensure the health and safety of the
employees at the workplace.
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To ensure the health and safety at the place of occupation the role of the leadership style is
crucial. In this, the democratic leadership assists the leaders in making effective and efficient
decisions. This style allows the lower authorities to exercise the authorities and make a
contribution to the decision-making process (Amanchukwu, et. al., 2015). In the strategic
leadership style, the working condition at the place of occupation remain stable and provide
better direction to the employees and the employers to make better decisions.
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This style of leadership assists the employees in providing guidance so that the employees
perform their responsibilities and duties in an ethical manner.
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The process of the change management process assists the company to develop the skills of the
employees so as to get the ultimate benefit from the policies of the WHS legislation.
Workplace hazards are the hazards that cause injury to the individual life. This includes physical
hazards which include noise, slips, fails, and trips. Further, the biological hazards include which
cause health effects AIDS, hepatitis and other related diseases. The chemical hazards include
such substances that cause harm to the employees. The ergonomic hazards are the hazards that
cause harm to the musculoskeletal system.
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The risk assessment at the workplace assists in identifying the hazards at the workplace and also
determines the risk of the employees and also evaluates the risk that causes harm to the
employees. To implement the changes effect it is important to record and review the hazards.
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As per the above discussions, it is concluded that the role of the WHS legislation assist in
maintaining the safe environment at the place of occupation so that the employees remain safe
and protected. Further, to avoid the incidents and WHS risk it is important that the proper risk
assessment methods and followed by the company.
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Conclusion
As per the discussions above, it provides the opportunity to the learner’s to know about the
different leadership styles, ethics of the business that assist the business to achieve the long term
success of the company. It is important that the organisations must clearly define its objectives
and missions that assist the organizations so to implement the plans accordingly. Effective
policies and plans assist the company bin achieving the goals of the organization within the
specified period of time. In the end, it is conclude the role of the work, health and safety is
important for the employers for perfuming their responsibilities for the goals achievement of the
company
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References
• Cascio, W. F. (2015). Managing human resources. McGraw-Hill.
• Gostin, L. O., & Wiley, L. F. (2016). Public health law: power, duty, restraint. Univ of
California Press.
• Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource
management: Gaining a competitive advantage. New York, NY: McGraw-Hill
Education.
• Papp, J. (2018). Quality management in the imaging sciences. Elsevier Health Sciences.
• Sadgrove, K. (2016). The complete guide to business risk management. Routledge.
• Schaltegger, S., Burritt, R., & Petersen, H. (2017). An introduction to corporate
environmental management: Striving for sustainability. Routledge.
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