Organizational behavior assignment : BBC

Organizational
Behavior

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
PART 1............................................................................................................................................4
TASK 1............................................................................................................................................4
b) Power and political behaviour of managers...........................................................................8
TASK 2............................................................................................................................................9
a) Content and process theories of motivation ...........................................................................9
b) How will improve level of motivation within BBC to achieve organisational goals...........11
PART 2..........................................................................................................................................12
TASK 3..........................................................................................................................................12
a) Identify and explain different types of teams.......................................................................12
b) What makes effective team in BBC.....................................................................................15
TASK 4..........................................................................................................................................17
a) Organisational concept/theory which suggest that how team performances and productivity
can be improved........................................................................................................................17
b) Main barriers to effective performances in BBC.................................................................18
CONCLUSION.............................................................................................................................19
REFERENCES..............................................................................................................................21

ILLUSTRATION INDEX

INTRODUCTION
Organisation behaviour consist study of complex nature of human being to
identify cause and effects of particular aspect. It assists to understand enterprise and
their employees in better ways. Therefore, staff members use it to increase their
knowledge for their own job satisfaction and to improve work performances.
Furthermore, it also conducts ways in which people can easily interact within groups
(Ljasenko, Ferreira and Lohse, 2018). It can be applied to make more efficient business
and increase efficiency of employees.
Present study is based on case study of BBC which faces challenges and makes
significant changes from past few years. There are several problems such as serious
fall in culture, communication system, management, etc.
In order to solve problem of BBC and focus on present study, it covers
organisational culture with applying appropriate theory. Furthermore, it considers
content and process theories of motivation to gain team and individual capacity.
Moreover, report will explain barriers to make effective performances in BBC.
PART 1
TASK 1
a) Organisational culture
Organisational culture - a pattern of shared underlying assumptions that the
group has taught while solving its problems of external adaptation and internal
integration that worked well enough to be considered valid and therefore taught to new
members as a way right to perceive and feel about these issues.
In BBC, there are wide issues regarding culture, because of lack of proper
communication, management and investigation among employees. Due to harassment
or staff complaints, there are several criticisms taken place. In the organisation, culture,
politics and power three major perspective that influence individual and team
performance. This is because, every person belongs to different culture and in
enterprise only one culture must be followed which is applied on all individuals.
Furthermore, politics power also creates impact on team performance so that all staff
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members must lead as per rules and regulations successfully. Hence, following theories
are applied to determine appropriate effectiveness in term of culture, politics and power:
Handy's Typology: According to this theory, certain elements are included that
works to define different culture:
 Power culture – is one based on the dominance of one or a small number of
individuals within an organization. They make key decisions for the organization.
This type of power culture can exist in a small business or a larger enterprise.
In BBC with power culture, there are few individuals influenced with their power in
the whole enterprise. Hence, rules and regulations are considered in power culture
which must be followed by individuals. It demonstrates that power decides individual
role to accomplish desired results (Alzahrani, Johnson and Altamimi, 2018).
Consequence of this aspect can be quick decision that considers long term interest
in the enterprise. In selected firm, power culture is usually strong.
 Role culture - is a structural concept of business and management, in which all
individuals are assigned a role or roles. This applies primarily to organizations
and departments operating within the same business, companies or jobs. Some
consider it an effective means of delegating work to a large entity.
This culture considers in BBC with rules and roles of individuals. Therefore, BBC
is highly controlled with each member of enterprise and they are known about their
roles and responsibilities. Role culture in firm determines a person's position within
the organisational structure (Afsar and Badir, 2015). Hence, it built detailed program
with appropriate structure to develop significant advantages in business. However,
consequences exist in decision making that are often and less likely to take risks.
 Task culture: refers to all the values, ethics and behaviors that an organization
seeks to impel in employees' minds to create a unique social and psychological
environment in which each worker tends to collaborate with others and focus on
achieving common goals and objectives. It is a type of corporate culture that
makes employees collaborate on the success of collaborative projects by
performing common tasks and jobs.
Task culture form when team in BBC consist to address specific problems taken
with specific task It is important thing so that power in team often shifts on mix of
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team members and their status (Chavent, Duncan and Sansom, 2018). Right skills,
personalities and leadership can be incredibly productive and creative.
 Person culture - is an unusual culture. It is not found in many organizations, but
many people enjoy some of its values. This type of culture is illustrated by a
weak cluster or a constellation of stars. In this culture, the individual is the focal
point; if there is a structure or an organization, it exists only to serve and help the
individuals inside it, in order to sustain its interests without any imperative
objective.
In BBC with person culture, each individual looking themselves with unique and
superior performances in the enterprise. With this regard, BBC collects people who
are willingly to work for increasing effectiveness in it. They also simply consider this
culture to encourage people to work.
Illustration 1: Charles Handy's Four classes of culture
(Source: Handy's Model of Organisational Culture, 2018)
Hofstede's Work: This theory considers dimension of cross culture communication. It
describes effect of society's culture value on members of BBC. Therefore, these values
are related with behaviour and uses structured work to make significant advantages.
Following are certain dimensions included in this culture: Power distance - Power distance is the extent to which individuals in a culture
recognize and feel comfortable with the distance between them and those they
consider superior in their position or status. People in large-distance cultures
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accept that privileges have been granted to those who have been placed in
positions considered to be of greater importance. Those in small-distance
cultures tend to expect an egalitarian power-sharing structure.
This dimension expresses degree less powerful members of BBC who accept and
expect power that is distributed unequally. Fundamental issue is that how society
handles inequalities among people. Uncertainty avoidance - is defined as a measure of the degree to which people
in a particular culture tolerate the risk and feel threatened by uncertain situations.
The reason for differences can be attributed to human genetics, but society,
spirituality, religion, etc. also plays an equally important role alongside many
other sociological perspectives.
This dimension express degree in which members of society feel uncomfortable
with uncertainty. Fundamental issue here is that society deals with fact of future
which need to control future (Ljasenko, Ferreira and Lohse, 2018). Individualism vs. collectivism - in the management of remuneration seem to
have both functional and dysfunctional aspects within an organizational
framework. For example, an individualist managerial approach can favor the
development of an individual's self-concept and self-confidence. Also, there is
likely to be a greater sense of personal responsibility for performance results,
while interpersonal competition can generate a continuous flow of ideas for
innovative change.
In this regard, high side of dimension is known as individualism which includes
preferece for the social framework where individual can easily take care for themselves.
According to collectivism, it can be represent relative in a particular group to look after
exchange for loyalty program.
 Masculinity vs. femininity: - from the cultural and not gender perspective,
provide an indication of the motivation direction. Whether this is goal-oriented (=
male) or process-oriented (= female).
In this kind of dimension also represent preference in particular society that
accomplish more desired level results at workplace. In BBC, more competitive
results ascertained with femininity prefernce for cooperation.
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Illustration 2: Hofstede model
(Source: Hofstede's 5 D Model, 2018)
b) Power and political behaviour of managers
BBC consists truthful and fair deals with all members so that decisions are based
on values and stick with appropriate responsibilities for them. Integrity also works to
attain more desired work with putting audience’s needs. The enterprise also recognised
audience to make sure and know needs of employees which change and accept easily.
Their political behaviour of managers works across all teams so that it helps to share
ideas and involve others to improve them (Alzahrani, Johnson and Altamimi, 2018).
Hence, connections are also made inside and outside BBC to learn from wider society.
Power also works with innovation and it demonstrates creative ambition. Therefore,
managers are trying to perform new things and working with the latest technology as
well.
They are looking with different perspectives to gather ideas and opinions of other
people. Therefore, opportunities successfully develop to implement new roles in the
society. Furthermore, BBC also delivers quality and increases effectiveness in value of
money. As a result, things can be made better and change to work successfully (Afsar
and Badir, 2015).
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TASK 2
a) Content and process theories of motivation
Motivation can be defined as the process which consists internal and external
factors and stimulates desire and energy among people those who are committed with
particular goal. Individual and team capacity determines important role in competitive
market. Individual capacity assists in BBC to develop their performances and attain
significant advantages. They are encouraged to evaluate individual strength to deliver
effectiveness in whole enterprise (Gomez-Marin, Stephens and Brown, 2016).
Content theory - focus on what motivates people, namely the need to be met,
either intrinsically or extrinsically.
This theory explains changes of human needs in BBC. Therefore, it includes specific
characteristics and factors that motivate behaviour. As a result, it considers historical
views on different perspective of the motivation (Ljasenko, Ferreira and Lohse, 2018).
Maslow's hierarchy needs - was developed by Abraham Maslow, a specialist in
human behavioural psychology. The hierarchy was originally developed to explain the
link between basic human needs and human desires. The hierarchy, often viewed as a
pyramid, is divided into five categories. Simply put, if we do not have the basic
fundamental human needs at the bottom of the hierarchy, we will not strive to satisfy
other desires. As each requirement is fulfilled, we advance in the hierarchy.
It is most widely known theory of motivation which consist of five levels of needs for
employees of BBC. In this kind of theory, very basics elements must be consider to
develop more desired level of results such as physiological needs, safety needs,
security needs, etc. Furthermore, another aspect of needs include development which
is associated with personal growth and fulfilment of individual potential. As a result,
esteem needs, and self-actualisation are two perspectives included in it (Bonnin, Mutic
and Crépeau, 2015). In order to implement this theory in organisation, BBC can easily
improve their individual and team performance. Moreover, it is also beneficial to do all
work with increasing team effectiveness. It also assists to develop significant
advantages to solve problems and issues of the enterprise. Consequently, it impacts
positively on business to accomplish their goals and objectives in a desired manner.
With the help of this motivational theory, job satisfaction level of employees can be
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enhanced through providing them several benefits. As a result, effectiveness in a
particular team build to take several advantages. Along with this, leadership qualities
increase so that as per situation they work in effective manner with regards to BBC.
Process theory – is a system of ideas that explains how an entity changes and
develops. Process theories are often contrasted with theories of variance, ie systems of
ideas that explain the variance in a dependent variable based on one or more
independent variables. While process theories focus on how something happens,
variant theories focus on the reason why something happens. Examples of process
theories include evolution through natural selection, continental drift and nitrogen cycle.
Process theory consists system of ideas that explains how BBC changes and
develops. These theories consider contrasts with variance in which systems of ideas
explains dependent elements which is based on independent variables.
The Porter-Lawler model - a model of work motivation incorporating the theory of
predictability of valence instrumentality with other theoretical points of view, including
presence, training and growth theory, equity theory, and intrinsic motivation theories.
This theory of motivation is based on expectancy theory which is probably completed
at workplace. It is an integrated approach which considers certain elements with all
other motivational theories. In BBC, it helps to explain various theories which
contributes and make serious limitations. In each part of more complex model
motivation starts to make appropriate sense. Furthermore, in individual and team
effectiveness this model suggests using theories that consists two factor elements.
Complexity of model also evaluates and provide rewards on the basis of practical
limitations (Venkatesh, 2018). In this consideration, motivation is more complex so that
model highlights to present unrealistic and simple approach with alternative options.
This model works on the basis of expectations so that individual decides to take
alternative behaviours and lead with desired outcomes. Hence, in this theory several
elements are considered which impact positively on BBC to encourage persons to
develop significant results. For instance, efforts, value of reward, performance,
satisfaction, etc. All these elements help to perform very well on the basis of requisite
results. It impacts on culture and empowerment which is beneficial to attract several
people at workplace of BBC.
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b) How will improve level of motivation within BBC to achieve organisational
goals
In BBC, following are such goals which can be successfully develop. Therefore,
motivation level assists to increase and attain more desired results: Delivering quality and value for money: BBC demands delivering quality and
value for money as well. In this regard, Maslow's theory is applied towards their
employees because when they fulfil their employees demands and requirements,
staff members work effectively to perform more desired level results. With this
consideration, different things develop that require better work and changes can
be done with fulfilling their needs and requirements. Furthermore, staff members
are also encouraged towards effective work so that desired results will be gained
successfully (Alzahrani, Johnson and Altamimi, 2018). Moreover, each level of
need completion also develops significant advantages to do work in a desired
manner. Work together: Another goal of BBC is to work together across the team which
creates more audience, share ideas and involve people to improve effectiveness.
As per motivational theory of Porter-Lawler model, theory of motivation combines
several aspects which can be applied to gain work as per expectations. This is
because, individual behaviour in BBC is determined by a combination of several
factors among individuals within the business environment. However, each
individual has different needs, requirements and goals so that it is important to
do job in an effective manner (Wesselink, Blok and Ringersma, 2017). With the
help of working together, communication level also increases successfully so that
it would be beneficial to concern with staff member’s performances and solve
issue of harassment. However, in critical evaluation it can be stated that positive
culture encourages work together in a systematic manner. It will develop
significant advantages in BBC.
 Respect each other and celebrate diversity: In an organisation, every
individual requires to respect each other. Therefore, work will be considered and
developed smoothly. It also helps to increase abilities and traits which contains
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knowledge, skills and intellectual capacity to perform particular job. Traits are
also important for many jobs with goal directness (Ljasenko, Ferreira and Lohse,
2018). Hence, as per Porter-Lawler model abilities and traits successfully
develop and work to maintain appropriate relationship with accurate role
perception and it refers in a particular way. It assists to define roles in enterprise
to increase diversity. Employees of BBC are also able to perform and develop
significant advantages which put for requisite efforts successfully. It impacts
positively on the organisation and solve problem of falling culture. It improves
motivation level which enables whole team to gain success in a systematic
manner.
PART 2
TASK 3
a) Identify and explain different types of teams
Team is a group of persons who works together to accomplish common goals. It
is most important part of the enterprise which contains common ways to think about
them. This also contains specific functions in the BBC to attain desired results in it.
Following are different types of teams work in the organisation:
 Functional teams: Functional team is a group of different functional
expertise who are working towards common goal. It contains finance,
marketing, operations, human resources, etc. All types of employees work in
at different levels of BBC. There are different functions performed by staff
members so that it usually consists of responsibilities to perform same
operations in department. In this type of system, the organisation considers
structure that is used to work with group which are based on specific skills
and knowledge. In each department roles characteristics assigned with
appropriate work towards product and services in systematic manner. In this
kind of team, each member has opportunity to develop their performance
which need to accomplish desired level of results. Therefore, discipline could
be maintained across different teams to develop significant outcomes (Tixier,
Loi and PONTOIS, 2018). It would be beneficial to segregate work among
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different people of the organisation. As a result, effectiveness also
successfully develops to measure positive performance.
 Problem solving teams: Problem solving group is a successful team who
considers management and technical support staff which are formed to
investigate and recurring IT problems with appropriate solution. In this regard,
BBC considers implementation of solution towards real project related
problems. Objectives and performances requirements are considered in
accomplishment of goals and targets (Chumg, Seaton and Ding, 2016). In
respect to consider individual assessment, personality or behavioural tools
chosen in which whole team participate in a particular programme. Along with
this, clear goals are set in particular sessions for subsequent problems. In
addition to this, they are also looking for development of the enterprise in a
desired manner. Main goal of the enterprise is to implement and consider
problem solving team which work as workshop and arrange with appropriate
implementation of plan. From technical to HR, leadership relates with
brainstorming methods to solve the problem. Hence, staff members of BBC
agree on a particular solution with implementation of appropriate plan. In this
way, staff members are also encouraging to take group initiative in effective
manner (Mackintosh, Channon and Zhao, 2016). Fostered culture
encourages whole team development to collaborate and work for problem
solving. Consequently, employees are teaming together to solve larger issues
easily.
 Virtual teams: Virtual team also considers important part as dispersed,
distributed or remote team in BBC. It is usually referred as group of
individuals who works together from different geographic locations. They are
generally relied on communication technology with email, FAX, conferencing
services, etc. In this team, group of people participate for common project
with undertaking collective efforts. In the selected enterprise, there are two
virtual teams such as worldwide and local. As per global virtual team,
members of whole unit are located in different countries and cities as well
(Ogawa, Ashida and Takahashi, 2018). There are several staff members of
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BBC who contributes their efforts and resources to perform on common
outsourced project to accomplish goals. On the other hand, local virtual team
usually belong with enough resources in which technology is most important
part. It also establishes and maintains team work into productive remote
group. Creation of virtual team in the organisation is beneficial to reduce
technology savings, lower transportation costs, etc. Furthermore, instant
communication and information exchange also successfully developed to
understand appropriate working. However, there are certain disadvantages in
poor control of group performances because of lack of direct control tools
(Tixier, Loi and PONTOIS, 2018). In addition to this, BBC also locate the best
employees from different areas of world. Workers’ demands are continuously
increasing so that technology is sophisticated with flexible working pattern. In
the enterprise, there are different types of virtual teams such as networked,
parallel, service, management, action teams, etc.
 Project teams: is an organized group of people involved in the shared /
individual tasks of the project, as well as the achievement of common /
individual goals and objectives in order to achieve the project and produce its
results. The team consists of full-time and part-time human resources,
involves a collaborative work to achieve the results and move the project to
successful completion.
b) What makes effective team in BBC
In order to make effective team in BBC, employees are work together to
accomplish goals and objectives and solve cultural issues as well. With this
consideration, two or more people work together to attain desired results. In this
consideration, they share information and decisions to do individual work in a desired
manner (Ljasenko, Ferreira and Lohse, 2018). Apart from this, it also assists to gain
individual goals and works with consideration of effective team. Following are certain
theories determined that assists to make effective team in BBC:
Tuckman theory: According to this model, BBC need to develop maturity, ability,
relationship establishment, etc. so that leader changes their style in effective manner.
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With the help of delegating and most detached progression of team increases
effectiveness (Mahembe and Engelbrecht, 2014). Following are certain elements
included in it which assists to make effective results in team performances: Forming: In this step, BBC has highly dependence on leader for guidance and
direction. With little agreement on teams, they possess aim which is received
from leader. Therefore, individual roles and responsibilities are unclear so that it
is important to accomplish team purpose, objectives and external relationships
(Sharma, Sharma and Pandey, 2016). Furthermore, members also test tolerance
of system which directs with similar situational leadership programs. Storming: Decisions in BBC not comes easily within the group so that staff
employees need to take position as they attempt and establish themselves within
relation to other team members. Therefore, they face challenges that are
received from other team members. Purpose is also developed successfully
which need to focus on attainment of goals by avoiding distraction, maintaining
relationship and solving emotional issues (Pandey, Rishi and Aadil, 2016). As a
result, compromises are also required to enable successful progress. Norming: Agreement and consensus largely forms among team those
responded to facilitate functions by leader. Roles and responsibilities are clear
and accepted in BBC so that big decisions are made with group agreement.
Furthermore, smaller decisions are also delegated among individuals and teams
with commitment and unity which can be made strongly. In this regard, team also
engage with fun and social activities in which processes and working style of
group is successfully discussed and developed (Tangaraja, Mohd Rasdi and Abu
Samah, 2015). It develops in general way with leadership program by a team.
Leaders are facilitated and enables to make successful decisions at workplace.
 Performing: In this stage, team is more strategically aware with shared vision
and are able to perform without any interference or participation from their
leader. Hence, there is wide focus to accomplish goals and team able to make
decisions by themselves without leader participation. In BBC, disagreement
occurs by leader but they can resolve with team participation very positively. As a
result, necessary changes in processes and structures are made by a successful
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team (Alzahrani, Johnson and Altamimi, 2018). Team members can also ask for
assistance from leaders with personal and interpersonal development.
Belbin's team roles: Belbin team role model is designed to use talents and
personalities of team members. In order to improve performances working together is
more effective. Therefore, it is important to learn and use diversity in a team with
potential work. In BBC team roles describes behaviour which can be recognised to work
together with others. Each team role considers actual strategy to deal with work and
develop functions among several colleagues. Cooperation can be seen with working
other people in the enterprise (Chavent, Duncan and Sansom, 2018). It is a perfect
instrument which is used to consider different styles of potential work. Following are 9
team roles determines in BBC: Implementer: Implementer is a practical organiser in a team of BBC. They
consider disciplined with order and task-oriented work. They put plans and ideas
easily and successfully execute in task. Resource investigator: Furthermore, resource investigator is cheerful and
extroverted person who have lots of contacts in and outside team of BBC. They
possess capabilities such as enthusiasm, open-mindedness and innovative
(Norton, Zacher and Ashkanasy, 2014). Plant: They are creative thinkers in a team so that capabilities can be
successfully developed as innovative and original work. New and surprising
solution towards complex problems are implemented so that effectiveness will be
increased in BBC successfully. Monitor: Monitor is sensible, thoughtful and critical. They analyse situations and
gets to bottom of things. They delegate and deliberate long and thoroughly work
with appropriate judgements in BBC. Shaper: Shaper is driven, passionate and wilful. They have strong urge to
perform and look for challenges getting right things done (Barry and Wilkinson,
2016). Coordinator: Coordinator possess quality of natural coordinator in the team.
They develop procedure and assists to team members to clarify intentions.
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 Completer: They have talent to always feel and lead to take appropriate
attention in detail. Tendency also successfully develops in perfectionism.
Therefore, monitoring requires quality and safety. Team worker: Team worker are most sensitive member in a group so that it
helpful to gain results and accommodate to focus and create pleasant
atmosphere (Chumg, Cooke and Hung, 2015). Team worker has difficulty with
conflicts which creates trouble to take appropriate decisions in BBC.
 Specialist: Specialist is an immeasurable source of knowledge. They are gladly
consulted to provide knowledge on specific topic. Their contribution in a team is
developed with substantial knowledge and technical skills.
TASK 4
a) Organisational concept/theory which suggest that how team performances and
productivity can be improved
In order to improve team performance and productivity, it can be stated that BBC
need to concentrate on their team member’s performance. It assists to increase
systematic work to accomplish desired results and goals of the enterprise (Afsar and
Badir, 2015). Furthermore, it also helps to develop individual goals with group aim and
objectives. In desired manner, it ascertained effectiveness to promote and improve
unique features.
Path-goal theory: This theory is developed which is based on employee's perception
and expectations which are made through efforts and performances. It can affect
greatly on leader's behaviours. As a result, they help whole group to attain rewards and
clarifying goals by removing obstacles to performance (Bonnin, Mutic and Crépeau,
2015). They provide information and support with other resources in BBC which is
required to accomplish tasks. As per leadership consideration, it can be viewed as
position of power. Leaders acts as coaches and facilitators to their subordinates.
Hence, effectiveness depends on several employees and environment contingent
factors.
 Leadership style: In this kind of style, Leaders provides guidelines to their
subordinates to lead with expected outcomes from them. Therefore, in BBC
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standard performance must be set and control also requires behaviour when
goals are not met. Supportive leaders are friendly towards subordinates and
they display personal concern for needs, well-being and welfare (Kearney
and Kruger, 2016). It is also considered as people-oriented leadership.
 Contingencies: This theory demonstrate each style of leadership which is
met in some situation to maintain leadership. For instance, employee
characteristics which includes employee’s needs, control, experience, ability,
satisfaction, etc. In work environment, it considers certain factors with team
dynamic that are outside the control of employees (Wesselink, Blok and
Ringersma, 2017). When team cohesiveness is low in BBC, supportive
leadership style can be used in every situation where group norms exist. As a
result, effectiveness is generally developed to attain creative results.
b) Main barriers to effective performances in BBC
In effective performance of BBC, there are several elements that create barriers
which impact negatively on desired results and outcomes. Therefore, it is important to
solve issues and problems to regulate effective work in the enterprise. They are as
follows: Different culture: In the enterprise, there are different people working who
belongs to distinguish culture which is problem to understand them. As a result, it
creates negative impact on results and barriers as well to develop effective
performances in BBC. Communication and feedback: Due to lack of proper communication and
feedback, effective performance cannot be accomplished easily (Chumg, Seaton
and Ding, 2016). With the help of appropriate communication, employees can
share their ideas and opinions among team members so that it increases
effective performances. Lack of trust: Lack of trust among different members of BBC is also a barrier to
gain effective performance. This is because, all employees do not believe on
each other so that it reduces effectiveness to understand each other.
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 Changes in expectations of staff: Due to changes in expectations of staff
members, BBC also gets affected so that it is important to deal with appropriate
working system.
In order to increase effective performance and reduce barriers, it is important to
implement social capital theory (Gomez-Marin, Stephens and Brown, 2016). It is
broadly referred as factors which effectively work with appropriate functioning among
social group. It includes interpersonal relationship, shared sense of identity, shared
understanding, trust, etc. in BBC.
CONCLUSION
From the above report, it can be summarised that organisation and behaviour
consists of an important role in the business to make successful operations and
functions. In this consideration, present report is based on BBC which faces issues and
problems of communication, culture, management etc. In order to solve their problem,
present study determines solution with models and theory implementation. For instance,
Handy and Hofstede model is applied which contains different roles in appropriate
manner. Furthermore, it concluded about content and process theory which are applied
to gain more effectiveness at workplace.
In addition to this, it articulated about Tuckman and Belbin team roles which
assists to determine group development to gain significant advantages. It also assists to
fulfil common purpose and maintain consistency. As a result, it developed more
systematic performance to deal in a systematic manner with social capital theory.
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