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Organizational Strategy and Operations Essay

   

Added on  2020-07-23

13 Pages3929 Words33 Views
Understanding and LeadingChange

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Impact of change on organizational strategy and operations ...............................................1P2. Impact of internal and external drivers of change on leadership, team and individualbehaviour.....................................................................................................................................3P3 Measures regarding minimising the negative impact of change............................................5TASK 2............................................................................................................................................7P4 Barriers of change and their influence on leadership decision making.................................7TASK 3............................................................................................................................................8P5 Contribution of different leadership approaches regarding organisational change...............8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11.......................................................................................................................................................11

INTRODUCTIONChange is an important factor which drives the success in organisation. It includesprocess of change in strategies and policies to improve flexibility in organisation and achievetheir organisational targets. There is a huge impact of change on the behaviour of employees andteam. There are many external factors present in the business environment which leads tochange. It is duty of management to accept all such changes and apply many change theorieswhich help in development of innovation and leadership among employees. This provides anopportunity regarding lowering the risk of uncertainties and optimum utilisation of givenresources. Starbucks and Costa coffee are two big organisations which provide their services inthe same industry worldwide(Bin Taher, Krotov and Silva, 2015 ).In the present report, impact of change on an organisation’s strategy and operations,effect of internal and external drivers on the behaviour of individual and team as well asmeasures which minimise the effect of change will be discussed. Also, barriers of change andtheir influence on leadership decision making as well as application of leadership approaches todeal with changes will be studied here.

TASK 1P1. Impact of change on organizational strategy and operations Change is the process of happening of new events and situations on operations oforganisation due to external factors which are present in business environment. Change is anintegral part of every organisation. An organisation attain both positive and negative impact dueto the changes. Starbucks and Costa coffee are big organisations and deliver their products andservices worldwide. There are large number of external factors like political, economic, social,technological, etc. which are the main drivers of change. Determination of these factors helps themanagement of both companies to prepare appropriate strategies. Large number of advantagesare attained by both the organisations like competitive advantage, new growth opportunities,development of innovation, increased efficiency, etc. All changes which are going to happen in the future in organisation have a large impacton the strategies and operations. It is important for both Starbucks and Costa coffee to identifysuch changes in the preparation of strategies which minimise their adverse effect. So, somereasons regarding which the management of both companies identify changes are mentioned asbelow:Competitive advantage: Acceptance of changes helps in the improvement of quality oftheir products and drive out competitors from market. This helps in ascertain position inmarket. Encourage innovation: Identification and acceptance of changes create innovative ideasamong employees regarding deployment of their functions. This will contribute in theexpansion of business activities.Increased efficiency: Change increases the efficiency of processes which helps insatisfaction of customers’ needs as well as employees. For example, implementation oftechnological change contributes in the development of productivity.Description of both companies; Starbucks and Costa coffee is mentioned as below: Starbucks: It is an American coffee company which provides their products and servicesworldwide. It operates their business transactions in more than 23768 locations. Around 238000employees are working in Starbucks to perfectly provide their products and services to endcustomers. The major products in which company deals are coffee beverages, smoothies, tea,baked goods and sandwiches. In terms of revenue, Starbucks creates a large amount of income

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