P1 Determine Appropriate and Professional Knowledge, Skills and Behaviours

Developing Individual,
Teams and Organisation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals...............................................................................................................1
P2. Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role......................3
TASK 2............................................................................................................................................7
P3 Analyse the differences between organisational and individual learning, training and
development...........................................................................................................................7
P4 Analyse the need for continuous learning and professional development to drive
sustainable business performance...........................................................................................9
TASK 3..........................................................................................................................................10
P5. Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation........................................10
TASK 4..........................................................................................................................................11
P6 Evaluate different approaches to performance management (e.g. collaborative working),
and demonstrate with specific examples how they can support high-performance culture and
commitment..........................................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Growth and success of a business depends upon performance of employees therefore, it is
necessary for every people at organisation to develop own skills and abilities in regular manner.
For this assistance, it is essential for managers to provide necessary training to workers so that
they can work in more efficient manner. It will also help a company in getting high retention of
employees by generating job satisfaction in them (Ford, 2014). The assignment is based on a
case scenario of Whirlpool which is a multinational company of UK. This firm deals in
manufacturing sector and serves electronic products like home appliance in many countries. This
report highlights different type of skills, knowledge and behaviour that HR managers should
have to perform their different roles and responsibilities. Moreover, an application of various
HPW practices as well as approaches of performance management also discussed in further part
of project.
TASK 1
P1. Determine appropriate and professional knowledge, skills and behaviours that are required
by HR professionals
In order to gain efficiencies of business and gain high profitability, it is necessary for a
company to develop skills and knowledge of associated people. It context with HR managers, for
improving performance of business and manage human resource in proper manner, it is
necessary for them to develop own skills and knowledge first (Knowledge and skills required by
HR professional. 2016). As per present scenario, Whirlpool Company of UK which deals in
electronic sector is required to restructure its complete business structure. In this regard, HR
managers are required to present a report at Confederation of British Industry workshop which
shows how performance management, communication system and collaboration of workers give
support to high-performance culture. Therefore, they should have possessed necessary skills,
knowledge and behaviour to perform these duties.
Skills of HR professionals: Skills and abilities show qualities of people by which they
perform roles and responsibilities in an effective manner. In order to resolve problems and issues
of business, HR managers of Whirlpool should have following skills:- Good Communication: Communication refers to a medium by which a person conveys
thoughts and opinions. In context with HR managers, it is essential for them to have
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