Developing Individuals, Teams and Organisations Assignment Solved - Whirlpool

Developing
Individuals, Teams
and Organisations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Knowledge, Skills and Behaviour of HR practices..........................................................1
P2 Personal Skill Audit..........................................................................................................3
TASK 2............................................................................................................................................4
P3 Difference between Organisational and Individual Learning...........................................4
P4. Analysis of the need of continuous learning and professional development to drive
sustainable business performance:.........................................................................................5
TASK 3............................................................................................................................................7
P5. Contribution of HPW to employee engagement and competitive advantage:.................7
TASK 4............................................................................................................................................8
P6. Evaluation of different approaches of performance management:..................................8
CONCLUSION:.............................................................................................................................10

INTRODUCTION
Business growth and development is directly correlated and depends upon the practices
performance of employees. So it is becomes very essential for every organization to develop and
enhance the skills, knowledge and attitudes of their employees in order to attain competitive
advantage. It is essential for the top level management to identify and provide necessary training
to employees for developing their knowledge, skills and abilities to perform best at their specific
tasks. Developing and training employees at workplace helps organisation in achieve retention of
competent employees (Ford, 2014). This report mainly covers about the case study of Whirlpool,
a multinational company of United Kingdom. This organisation deals in different countries and
has manufacturing sectors that serves various home appliance electronic products in various
countries. This report mainly emphasis on different various types of required knowledge, skills
and behaviour that HR managers of Whirlpool should have to guide the roles and responsibilities
of employees. Further, difference between learning, training and development to enhance
performance of firm is specifies. This report also covers various HPW practices as well as
various approaches that is used for performance management.
TASK 1
P1.Importance of Knowledge, Skills and Behaviour in HR practices
To achieve high profitability and effectiveness of business, it is crucial for the
organisation to focus on developing skills, attitude and knowledge of employees that are directly
associated with organisation achievement. In context with human resources management, to
improve the performance of organisation and handle the manpower in proper manner, it is very
essential to train and develop employees to enhance their skills, attitude and knowledge
According to give case study, Whirlpool deals in electronic home appliance which requires an
updating in their overall organisation structure. In this aspects, HR managers is out looking to
represent a report at Confederation of British Industry workshop. This workshop allows to show
how performance management, better communication channels and collaboration support of
employees helps to create high-performance culture. So therefore, it is necessary to possess
required skills, behaviour and knowledge to perform best at their duties and tasks allotted.
Skills of HR professionals: It is important to have skills and abilities as this qualities
allows an individual to perform best at their jobs. With the help of effective abilities and skills
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employees are able to perform their roles and responsibilities. To sort out the issues and
problems, HR managers of Whirlpool should follow and possess appropriate skills that is
discussed below:
Good Communication Skills: Communication evolves with appropiate channel by which
an individual express and conveys ideas, thoughts and views. HR managers should try to
implement effective communication channel in the organisation through which employees feels
free to express their views with others. Employees get freedom to share their ideas and
knowledge with top level management that helps in decision-making and build strong employee
relationships.
Multitasking: As a HR manager, an individual has to handle and perform various roles
and responsibilities which includes formulating strategies and policies, managing manpower. HR
managers should be able to perform various roles and responsibility to become dynamic.
Knowledge of HR professionals: Knowledge includes information, his own learning
from surroundings, facts and skills that an individual obtain from the experience and education.
To run organisation in an effective manner, HR managers of Whirlpool should have following
knowledge:
Taxation: One of the primary role of HR manager is to generate compensation or salary
structure for the employees working in the organisation. It is very essential and crucial for HR
managers to have adequate information and knowledge that are directly related to tax
redemption. In relation with case study of Whirlpool, managers has dense knowledge and
information about taxation through which HR managers are able to manage and guide employees
about various policies, rules and schemes of taxation.
Cognition of government's rules and regulations: HR managers should have proper and
dense knowledge about laws and legislations implemented by Government. Whirlpool is
operating in various countries, therefore; to run business in legal manner HR manager should
have good knowledge about the government laws of various countries (Schaubroeck, Lam and
Peng, 2011).
Behaviour of HR Professionals: This deals with the attitude of an individual through
which they perform their specific tasks and duties. In context with HR managers, they should
carry positive attitude to guide the employees for different roles and responsibility. Some of the
behaviour adopted by HR managers are as follows:
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