Understanding of Self and Others
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This report presents a reflective personal development plan focusing on improving communication, conflict resolution, public speaking, and time management skills. It analyzes strengths and weaknesses, outlines specific action plans, and emphasizes the importance of continuous self-improvement for professional growth. Desklib provides past papers and solved assignments for students.
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Table of Contents
Executive Summary.........................................................................................................................3
Reflective Personal Development Plan Journal...............................................................................3
Summary and Action Plan...............................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
Executive Summary.........................................................................................................................3
Reflective Personal Development Plan Journal...............................................................................3
Summary and Action Plan...............................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6
Executive Summary
Personal development plan refers to a process of making effective strategic plan that help
an individual in achieving its specific goals and objectives. It helps an them in improving
efficiency towards achieving its objectives. In this regard, it will help an individual in improving
its skills and knowledge in accordance with a particular task assigned. It also helps an them in
monitoring aims and objectives in a proper manner (Autesserre, 2014). In this present report,
personal development plan is mentioned, which help a person in analysing its strength and
weaknesses and also in using future opportunities to gain competitive advantage in a dynamic
business environment. In order to overcome weak areas we have developed personal
development plan, which will makes me effective and efficient in managing business operations.
Reflective Personal Development Plan Journal
REFLECTIVE JOURNAL ENTRY PRO-FORMA 1
What is the core skill to develop?
According to the point of view of Ellis, P. and Bach, (2015) team working skills refers to a
process when individuals of an organisation works together to achieve common goals and
objectives. It includes guiding, motivating, sharing openly and showing commitment towards
each other. Its a key to co-ordinate group of individual to make workforce of a business entity
effective and efficient in a business environment,
Why is this core skill important?
According to the point of view of Travers, Morisano and Locke, (2015) team working skill is
important for both individual and organisation as it helps in increasing efficiency and
communication among employees of an organisation. It helps employee's in distributing
workload and develops a positive environment, which helps every employee to feel a sense of
belongingness and empowerment. In my case, I have selected this skill because it can help me
in reducing workload by getting appropriate support from team members. This skill also helps
me in achieving my goals and objectives as well as productivity of an organisation in a
competitive business environment.
How competent are you currently regarding the skill?
As per my own evaluation, I have a great command on communication which helps me in
Personal development plan refers to a process of making effective strategic plan that help
an individual in achieving its specific goals and objectives. It helps an them in improving
efficiency towards achieving its objectives. In this regard, it will help an individual in improving
its skills and knowledge in accordance with a particular task assigned. It also helps an them in
monitoring aims and objectives in a proper manner (Autesserre, 2014). In this present report,
personal development plan is mentioned, which help a person in analysing its strength and
weaknesses and also in using future opportunities to gain competitive advantage in a dynamic
business environment. In order to overcome weak areas we have developed personal
development plan, which will makes me effective and efficient in managing business operations.
Reflective Personal Development Plan Journal
REFLECTIVE JOURNAL ENTRY PRO-FORMA 1
What is the core skill to develop?
According to the point of view of Ellis, P. and Bach, (2015) team working skills refers to a
process when individuals of an organisation works together to achieve common goals and
objectives. It includes guiding, motivating, sharing openly and showing commitment towards
each other. Its a key to co-ordinate group of individual to make workforce of a business entity
effective and efficient in a business environment,
Why is this core skill important?
According to the point of view of Travers, Morisano and Locke, (2015) team working skill is
important for both individual and organisation as it helps in increasing efficiency and
communication among employees of an organisation. It helps employee's in distributing
workload and develops a positive environment, which helps every employee to feel a sense of
belongingness and empowerment. In my case, I have selected this skill because it can help me
in reducing workload by getting appropriate support from team members. This skill also helps
me in achieving my goals and objectives as well as productivity of an organisation in a
competitive business environment.
How competent are you currently regarding the skill?
As per my own evaluation, I have a great command on communication which helps me in
influencing my team members in achieving our common goals and objectives. In addition to
this, I have also developed sense of maturity in my working process, which helps me in
overcoming from petty misunderstanding arises in team members. I have also received
feedback from my managers that I have also developed my support skills as they saw me in
supporting my team in various events. This skill helps me in supporting my team at every
possible situation because we are working for achieving a common purpose.
Can you identify any contradictions, or allowable weaknesses from your analysis?
As per my above mentioned analysis and peer feedback, it is essential for me to continue
improve my communication and support skills. Although, I was efficient in managing my team
members but I also need to improve because there are some petty misunderstandings arises in
team during recent events. In addition to this, I also have to improve my communication skills
because it plays an important role in making effective and efficient team.
How will this skill help me in the future?
In relation to the above mentioned analyses, it is necessary for me to improve my team working
skill by achieving good command over communication skills. This skill will help me in
managing my team members efficiently and effectively in a dynamic business environment. In
addition to this, by improving my support skills it will helps me in resolving petty
misunderstandings arises in my team members. The improvement on this skill of mine will
helps me and my team members in achieving their goals and objectives.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 2
What is the core skill to develop?
According to point of view of Sims, Hewitt and Harris, (2015), conflict resolution skill helps an
individual in resolving misunderstanding among its staff members. It is essential for an
organisation as it can hinder organisations performance in long run. . The misunderstandings
are resolved by making individuals to talk on an issue on which they are disagreed. In my case,
I have selected this skill, as it helps me in building strong relationships in my organisation and
also it helps me in progressing towards my goals and objectives.
Why is this core skill important?
this, I have also developed sense of maturity in my working process, which helps me in
overcoming from petty misunderstanding arises in team members. I have also received
feedback from my managers that I have also developed my support skills as they saw me in
supporting my team in various events. This skill helps me in supporting my team at every
possible situation because we are working for achieving a common purpose.
Can you identify any contradictions, or allowable weaknesses from your analysis?
As per my above mentioned analysis and peer feedback, it is essential for me to continue
improve my communication and support skills. Although, I was efficient in managing my team
members but I also need to improve because there are some petty misunderstandings arises in
team during recent events. In addition to this, I also have to improve my communication skills
because it plays an important role in making effective and efficient team.
How will this skill help me in the future?
In relation to the above mentioned analyses, it is necessary for me to improve my team working
skill by achieving good command over communication skills. This skill will help me in
managing my team members efficiently and effectively in a dynamic business environment. In
addition to this, by improving my support skills it will helps me in resolving petty
misunderstandings arises in my team members. The improvement on this skill of mine will
helps me and my team members in achieving their goals and objectives.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 2
What is the core skill to develop?
According to point of view of Sims, Hewitt and Harris, (2015), conflict resolution skill helps an
individual in resolving misunderstanding among its staff members. It is essential for an
organisation as it can hinder organisations performance in long run. . The misunderstandings
are resolved by making individuals to talk on an issue on which they are disagreed. In my case,
I have selected this skill, as it helps me in building strong relationships in my organisation and
also it helps me in progressing towards my goals and objectives.
Why is this core skill important?
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Conflict resolution skill is important for individuals as well as an organisation in gaining
competitive advantage in a business market. It helps employees of an organisation in making
their workforce efficient and effective, which leads in retaining productivity of a business entity
for a longer duration. In this regard, I have selected this skill as it helps me in facing uncertain
challenges and also helps in understanding new ways of operating business activities. This skill
will also help me and my organisation in creating a positive and healthy work environment.
How competent are you currently regarding the skill?
According to my own evaluation, I am good in making decisions at the time of resolving
conflicts between employees. I have received peer feedbacks from my colleagues and managers
about my decision making that I make decisions after considering every side of a story. I have
also increased my knowledge regarding disagreement topics of conflicts, which leads in
resolving conflicts in a limited time. This will help employees to overcome conflicts and in
moving ahead in terms of achieving their goals and objectives. In this regard, my strength of
taking right decision helps an organisation in making its workforce efficient and effective.
Can you identify any contradictions, or allowable weaknesses from your analysis?
According to the feedback received from my top level managers and colleagues, I need to
develop my decision making capabilities. I need to understand every side of a story, so that it
can help me in taking right decision at a right time, which leads in making an effective
organisation (Mischel, DeSmet and Kross, 2015). In this regard, I have received feedbacks from
my colleagues also to keep patience, while resolving conflicts so that it help an organisation in
considering right topic. The major weakness that I am facing while resolving conflicts is that I
need to keep patience in taking decisions
How will this skill help me in the future?
In relation to above analyses, my conflict resolving skill will help an organisation in creating a
healthy competitive business environment. It also helps individuals, who are a involved in
disagreement in achieving their aims and objectives, which result in achieving organisations
profitability. In this regard, my right decisions in resolving organisations petty issues will help a
business entity in making effective business strategies for employee's. This leads in having less
conflicts and making a business organisation profitable in a dynamic business environment.
competitive advantage in a business market. It helps employees of an organisation in making
their workforce efficient and effective, which leads in retaining productivity of a business entity
for a longer duration. In this regard, I have selected this skill as it helps me in facing uncertain
challenges and also helps in understanding new ways of operating business activities. This skill
will also help me and my organisation in creating a positive and healthy work environment.
How competent are you currently regarding the skill?
According to my own evaluation, I am good in making decisions at the time of resolving
conflicts between employees. I have received peer feedbacks from my colleagues and managers
about my decision making that I make decisions after considering every side of a story. I have
also increased my knowledge regarding disagreement topics of conflicts, which leads in
resolving conflicts in a limited time. This will help employees to overcome conflicts and in
moving ahead in terms of achieving their goals and objectives. In this regard, my strength of
taking right decision helps an organisation in making its workforce efficient and effective.
Can you identify any contradictions, or allowable weaknesses from your analysis?
According to the feedback received from my top level managers and colleagues, I need to
develop my decision making capabilities. I need to understand every side of a story, so that it
can help me in taking right decision at a right time, which leads in making an effective
organisation (Mischel, DeSmet and Kross, 2015). In this regard, I have received feedbacks from
my colleagues also to keep patience, while resolving conflicts so that it help an organisation in
considering right topic. The major weakness that I am facing while resolving conflicts is that I
need to keep patience in taking decisions
How will this skill help me in the future?
In relation to above analyses, my conflict resolving skill will help an organisation in creating a
healthy competitive business environment. It also helps individuals, who are a involved in
disagreement in achieving their aims and objectives, which result in achieving organisations
profitability. In this regard, my right decisions in resolving organisations petty issues will help a
business entity in making effective business strategies for employee's. This leads in having less
conflicts and making a business organisation profitable in a dynamic business environment.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 3
What is core skill?
According to the point of view of Coopman and Lull (2014) Public speaking is a main skill
discussed here. Public speaking is referred to as a process of communicating ideas, thoughts
and expressions to audience. Public speaking is called so as it is usually done at large platforms
in front of numerous people. It helps in delivering a person's idea to a large number of people. It
helps people in developing interests in masses and win their vote of confidence. It is way of
communicating which is mainly used in multinational companies as they need people who are
well versed with their soft skills.
Why is this core skill important?
Public speaking is very important as it helps in transmission of information to a larger
group of people at a faster pace. It helps in influencing and entertaining people. Public speaking
is not always easy it is a very tricky soft skill to be developed and requires a lot of effort. It
helps in forming new connections with people. It helps people in developing interests in masses
and win their vote of confidence. In my case, public speaking helped me in numerous ways by
improving my soft skills and increasing my confidence. It helped me in communicating my
thoughts and ideas to my subordinates and therefore increased their working efficiency. I
developed my soft skills by attending public events, seminars and so on.
How competent are you currently?
As per self-evaluation, I feel I am able to communicate properly with my colleagues.
Therefore, it can be easily said that I am competent enough in this skill. Also, during a seminar
conducted in our company in which I was given a chance of speaking on a public platform even
my peers and colleagues appreciated me for my performance. Also, due to this my listening
skills have improved lot. Listening to other people helps me as I get a chance to incorporate
important topics and strategies while I'm communicating. It helps in increasing my soft skills
and vocabulary.
Can you identify any contradictions, or allowable weaknesses from your analysis?
From above done analysis and peer feedback provided during a seminar it was found by
me that I was not able to express my ideas and opinions to my subordinates in its right sense.
There were numerous miscommunications and errors in what I wanted to communicate and
What is core skill?
According to the point of view of Coopman and Lull (2014) Public speaking is a main skill
discussed here. Public speaking is referred to as a process of communicating ideas, thoughts
and expressions to audience. Public speaking is called so as it is usually done at large platforms
in front of numerous people. It helps in delivering a person's idea to a large number of people. It
helps people in developing interests in masses and win their vote of confidence. It is way of
communicating which is mainly used in multinational companies as they need people who are
well versed with their soft skills.
Why is this core skill important?
Public speaking is very important as it helps in transmission of information to a larger
group of people at a faster pace. It helps in influencing and entertaining people. Public speaking
is not always easy it is a very tricky soft skill to be developed and requires a lot of effort. It
helps in forming new connections with people. It helps people in developing interests in masses
and win their vote of confidence. In my case, public speaking helped me in numerous ways by
improving my soft skills and increasing my confidence. It helped me in communicating my
thoughts and ideas to my subordinates and therefore increased their working efficiency. I
developed my soft skills by attending public events, seminars and so on.
How competent are you currently?
As per self-evaluation, I feel I am able to communicate properly with my colleagues.
Therefore, it can be easily said that I am competent enough in this skill. Also, during a seminar
conducted in our company in which I was given a chance of speaking on a public platform even
my peers and colleagues appreciated me for my performance. Also, due to this my listening
skills have improved lot. Listening to other people helps me as I get a chance to incorporate
important topics and strategies while I'm communicating. It helps in increasing my soft skills
and vocabulary.
Can you identify any contradictions, or allowable weaknesses from your analysis?
From above done analysis and peer feedback provided during a seminar it was found by
me that I was not able to express my ideas and opinions to my subordinates in its right sense.
There were numerous miscommunications and errors in what I wanted to communicate and
what my subordinates understood. It further lead to failure of a task been assigned during that
seminar. So to improve this, I further need to develop my communication skills which in its
true sense means way of transmitting or delivering a message to avoid any confusions.
2
seminar. So to improve this, I further need to develop my communication skills which in its
true sense means way of transmitting or delivering a message to avoid any confusions.
2
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How will this skill help me in the future?
As I am working in a multinational business concern, this skill and its effective
development is very essential. It will help me in improving efficiency of my subordinates and
getting work done timely. This will further help me in achieving my own objectives as well as
organisational objectives at a rapid rate. Also, it will boost up my confidence level and maintain
relations with foreign clients.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 4
What is core skill?
According to the point of view of Cottrell, (2015), time management is the key skill
discussed here. Time management in general terms is efficiently and effectively managing time
according to work or task assigned. In specific terms, it is a name given to a process of
organising and planning about how to effectively divide time between all different activities and
processes in our daily lives. Proper time management is very vital for managers as it helps
them to work smartly without any stress. Failure in time management many a times happens to
be a reason for stress and also hampers effectiveness of employees.
Why is this core skill important?
Time management is very important for every individual whether at a personal level or a
organisational level. Effectiveness in time management helps to achieve more in shorter period
of time. It also improves decision making ability or capacity of managers at a very rapid rate.
Time is a very important resource that is available with people and also has no store life or after
use value so if it gets wasted once, it can never be reused. It helps in setting priorities for
individuals. Speaking of time management in my context, it helped greatly to achieve all my
personal and professional objectives on a timely basis. Also, by this process I was able to create
a balance between both personal life and professional life.
How competent are you currently?
As per my own knowledge and self-evaluation, I was able to analyse that my time
management skills was not developed. According to some recent events, I feels that I am unable
to manage team in doing their task in a specific time frame. Due to this, I was not able to spend
sufficient time with my family and friends. It is necessary for me to develop my time
3
As I am working in a multinational business concern, this skill and its effective
development is very essential. It will help me in improving efficiency of my subordinates and
getting work done timely. This will further help me in achieving my own objectives as well as
organisational objectives at a rapid rate. Also, it will boost up my confidence level and maintain
relations with foreign clients.
REFLECTIVE JOURNAL ENTRY PRO-FORMA 4
What is core skill?
According to the point of view of Cottrell, (2015), time management is the key skill
discussed here. Time management in general terms is efficiently and effectively managing time
according to work or task assigned. In specific terms, it is a name given to a process of
organising and planning about how to effectively divide time between all different activities and
processes in our daily lives. Proper time management is very vital for managers as it helps
them to work smartly without any stress. Failure in time management many a times happens to
be a reason for stress and also hampers effectiveness of employees.
Why is this core skill important?
Time management is very important for every individual whether at a personal level or a
organisational level. Effectiveness in time management helps to achieve more in shorter period
of time. It also improves decision making ability or capacity of managers at a very rapid rate.
Time is a very important resource that is available with people and also has no store life or after
use value so if it gets wasted once, it can never be reused. It helps in setting priorities for
individuals. Speaking of time management in my context, it helped greatly to achieve all my
personal and professional objectives on a timely basis. Also, by this process I was able to create
a balance between both personal life and professional life.
How competent are you currently?
As per my own knowledge and self-evaluation, I was able to analyse that my time
management skills was not developed. According to some recent events, I feels that I am unable
to manage team in doing their task in a specific time frame. Due to this, I was not able to spend
sufficient time with my family and friends. It is necessary for me to develop my time
3
management skill, so that I will give some extra time to my colleagues to guide them in
achieving their goals and objectives.
Can you identify any contradictions, or allowable weaknesses from your analysis?
From my own analysis and as per feedback of front office management, I am able to convey
this message that my time management skill is developed quite effectively. This soft skill
requires a lot of effort and being very punctual in attitude but its results are really worth efforts
as after burden and stress gets lowered. It is very helpful in creating a balance between both
professional and personal aspect. Due to this, even efficiency level of team enhanced.
How will this skill help me in the future?
As I am working in a multinational business concern, this skill and its effective
development is very essential. It will help me in improving efficiency of my subordinates and
getting work done timely. This will further help me in achieving my own objectives as well as
organisational objectives at a rapid rate. Also, it will boost up my confidence level and I will
further be able to complete all projects and tasks assigned before deadlines. This will help me in
multitasking and increasing creativity level.
Summary and Action Plan
Concept of personal strengths and weaknesses
Strengths:
According to analysis and evaluation done by me, it was found out that I had strong time
management skills. Due to efficiency in this skill, I was able to complete my work on a timely
basis. Also my decision making skills were improved as noticed by my peers and colleagues that
helped in achieving my goals and objectives.
Importance: It helped in timely completion and delivery of my tasks.
It helped in increasing my efficiency level.
Weaknesses:
According to above analysis, I identified that I was weak in a few soft skills namely
public speaking, team work and conflict resolution. All these skills further need to be improved
by me in a shorter while so that I can achieve better growth and achieve all my objectives.
Importance: By analysing my weaknesses, I was able to develop my skills more
effectively.
4
achieving their goals and objectives.
Can you identify any contradictions, or allowable weaknesses from your analysis?
From my own analysis and as per feedback of front office management, I am able to convey
this message that my time management skill is developed quite effectively. This soft skill
requires a lot of effort and being very punctual in attitude but its results are really worth efforts
as after burden and stress gets lowered. It is very helpful in creating a balance between both
professional and personal aspect. Due to this, even efficiency level of team enhanced.
How will this skill help me in the future?
As I am working in a multinational business concern, this skill and its effective
development is very essential. It will help me in improving efficiency of my subordinates and
getting work done timely. This will further help me in achieving my own objectives as well as
organisational objectives at a rapid rate. Also, it will boost up my confidence level and I will
further be able to complete all projects and tasks assigned before deadlines. This will help me in
multitasking and increasing creativity level.
Summary and Action Plan
Concept of personal strengths and weaknesses
Strengths:
According to analysis and evaluation done by me, it was found out that I had strong time
management skills. Due to efficiency in this skill, I was able to complete my work on a timely
basis. Also my decision making skills were improved as noticed by my peers and colleagues that
helped in achieving my goals and objectives.
Importance: It helped in timely completion and delivery of my tasks.
It helped in increasing my efficiency level.
Weaknesses:
According to above analysis, I identified that I was weak in a few soft skills namely
public speaking, team work and conflict resolution. All these skills further need to be improved
by me in a shorter while so that I can achieve better growth and achieve all my objectives.
Importance: By analysing my weaknesses, I was able to develop my skills more
effectively.
4
Developme
nt area
Specific Measurable Attainable Relevant Timely
Conflict
resolution
Under this, I
want to
improve my
communicati
ng skills.
By taking
proper
coachingscoac
hing’s.
These actions
are attainable
through daily
practice
This will help in
improving my
communicating and
hence I will be easily
able to handle
disputes.
3 months
Public
Speaking
I wish to
improve my
listening
skills
By paying
attention to
thoughts and
ideas of
others.
This can be
achieved by
proper focus
during seminars.
This will help in
building my
confidence.
1 month
Team work I aim at
enhancing
my team
building
skills
By trusting
other
subordinates
and giving
them a chance
of expressing.
By attending
personality
development
sessions.
This will help me in
building healthier
relationships with
subordinates
2 months
CONCLUSION
As per the above mentioned report, it has been evaluated that improving one's skills and
competence help an individual in achieving their common goals and objectives. It helps an
individual in identifying weakness of individuals and also help them in overcoming these
weaknesses by taking effective measures. Personality develops helps an individual in identifying
its core strength, weaknesses and opportunities. This will help an individual in using these
opportunities as a competitive advantage in a business market, which leads in enhancing its
overall performance.
5
nt area
Specific Measurable Attainable Relevant Timely
Conflict
resolution
Under this, I
want to
improve my
communicati
ng skills.
By taking
proper
coachingscoac
hing’s.
These actions
are attainable
through daily
practice
This will help in
improving my
communicating and
hence I will be easily
able to handle
disputes.
3 months
Public
Speaking
I wish to
improve my
listening
skills
By paying
attention to
thoughts and
ideas of
others.
This can be
achieved by
proper focus
during seminars.
This will help in
building my
confidence.
1 month
Team work I aim at
enhancing
my team
building
skills
By trusting
other
subordinates
and giving
them a chance
of expressing.
By attending
personality
development
sessions.
This will help me in
building healthier
relationships with
subordinates
2 months
CONCLUSION
As per the above mentioned report, it has been evaluated that improving one's skills and
competence help an individual in achieving their common goals and objectives. It helps an
individual in identifying weakness of individuals and also help them in overcoming these
weaknesses by taking effective measures. Personality develops helps an individual in identifying
its core strength, weaknesses and opportunities. This will help an individual in using these
opportunities as a competitive advantage in a business market, which leads in enhancing its
overall performance.
5
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REFERENCES
Books and journals
Ellis, P. and Bach, S., 2015. Leadership, management and team working in nursing. Learning
Matters.
Sims, S., Hewitt, G. and Harris, R., 2015. Evidence of collaboration, pooling of resources,
learning and role blurring in interprofessional healthcare teams: a realist
synthesis. Journal of Interprofessional care. 29(1). pp.20-25.
Coopman, S. J. and Lull, J., 2014. Public speaking: The evolving art. Cengage Learning.
Carnegie, D., 2017. How to develop self-confidence and influence people by public speaking.
Simon and Schuster.
Autesserre, S., 2014. Peaceland: Conflict resolution and the everyday politics of international
intervention. Cambridge University Press.
Mischel, W., DeSmet, A. L. and Kross, E., 2014. Self-regulation in the service of conflict
resolution (pp. 310-330). San Francisco, CA: Jossey-Bass.
Cottrell, S., 2015. Skills for success: Personal development and employability. Macmillan
International Higher Education.
Travers, C. J., Morisano, D. and Locke, E. A., 2015. Self‐reflection, growth goals, and academic
outcomes: A qualitative study. British Journal of Educational Psychology. 85(2).
pp.224-241.
Online
What is Personal Development?. 2017. [Online]. Available through:
>Through:<http://www.myrkothum.com/what-is-personal-development/>.
6
Books and journals
Ellis, P. and Bach, S., 2015. Leadership, management and team working in nursing. Learning
Matters.
Sims, S., Hewitt, G. and Harris, R., 2015. Evidence of collaboration, pooling of resources,
learning and role blurring in interprofessional healthcare teams: a realist
synthesis. Journal of Interprofessional care. 29(1). pp.20-25.
Coopman, S. J. and Lull, J., 2014. Public speaking: The evolving art. Cengage Learning.
Carnegie, D., 2017. How to develop self-confidence and influence people by public speaking.
Simon and Schuster.
Autesserre, S., 2014. Peaceland: Conflict resolution and the everyday politics of international
intervention. Cambridge University Press.
Mischel, W., DeSmet, A. L. and Kross, E., 2014. Self-regulation in the service of conflict
resolution (pp. 310-330). San Francisco, CA: Jossey-Bass.
Cottrell, S., 2015. Skills for success: Personal development and employability. Macmillan
International Higher Education.
Travers, C. J., Morisano, D. and Locke, E. A., 2015. Self‐reflection, growth goals, and academic
outcomes: A qualitative study. British Journal of Educational Psychology. 85(2).
pp.224-241.
Online
What is Personal Development?. 2017. [Online]. Available through:
>Through:<http://www.myrkothum.com/what-is-personal-development/>.
6
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