Personal Development in Tourism Education and Industry

The assignment provides a comprehensive overview of personal development in the tourism education and industry sector. It includes research articles on topics such as backpacker personal development, professional associations, workforce issues, and climate change impact on the travel trade. The literature review also explores features of professional training content design for students majoring in "tourism" and discusses the importance of international professional development.

Personal and Professional
Development

Table of Contents
Personal and Professional Development..........................................................................................1
Introduction......................................................................................................................................1
Task 1...............................................................................................................................................1
1.1 Approaches to evaluate self-managed learning.....................................................................1
1.2 Ways to encourage lifelong learning in personal and professional context Travel lodge
hotel.............................................................................................................................................2
1.3 Benefits of self- managed learning as assistant manager and Travel lodge..........................3
Task 2...............................................................................................................................................4
12.1 Evaluate own skills and competencies as hotel manager in regard to the organizational
objectives.....................................................................................................................................4
2.2 Identification of own development needs and activities required to meet them...................5
2.3 Identification of development opportunities to meet current and future defined needs........7
2.4................................................................................................................................................9
TASK 3 .........................................................................................................................................12
3.1 Discuss the processes of and the activity needed to apply the development plan..............12
3.2 Undertake and document development activity as planned................................................12
3.4 Update the development plan based on the feedback and evaluation.................................13
TASK 4..........................................................................................................................................14
4.1 Evaluate tools and method for developing solution to problems........................................14
4.2 Communication in difference of mode and right manner at various levels of organization
...................................................................................................................................................14
4.3 Evaluate and use effective time-management strategies.....................................................14
Conclusion.....................................................................................................................................14
REFERENCES .............................................................................................................................16

Introduction
The basic aim of the research is based on the personal and professional development of
the personnel working under the Travel lodge hotel. It aims at developing the personal skills of
the managers in developing the growth of the organization and also promotes the growth of the
hotel by developing various skills like- communication skills, technical skills, decision making
skills etc. The Travel lodge company focuses on different strategies like time-management
strategy, training and development programs strategy to ensure the growth of the employees
working under the hotel to ensure the growth and effectiveness of the organization. Further, the
purpose of research is to analyze the strength, weaknesses, opportunities and threats that are
prevailing within the manager of the organization to ensure the growth of the manager as well as
the organization.
Task 1
1.1 Approaches to evaluate self-managed learning.
According to given scenario of professional and personal development of staff working
under Travel lodge hotel various approaches are highlighted in regard to improve the self-
managed learning of an individual to create the self-development of the person as well as of the
hotel. Various approaches that can be adopted by the hotel industry are: Organizing Seminars and Conferences: - to develop knowledge of staff or to create
the awareness among the employees regarding latest technologies that are availing in the
environment (Guttentag, 2015.). Seminars and conferences enhances the skills and
confidence among the people working in the Travel lodge hotel and they even get the
opportunity to present themselves in front of many people attending the Seminar. Developing Internet Skills: - internet skills also play an effective role in developing skill
of the person and their learning skills. People now-a-days are more diverted towards
internet to surf each and everything on net, therefore, people can learn about every
management skills with the help of internet and can develop the self-managed learning
skills.
 Social Networking: - getting more socialize is a key for improving the self-learning skill
among individual. Likewise, there are number of social networking websites like-
twitter, Facebook, Instagram etc. where people can get socialize and can prevail research
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about every management or self-grooming skills and can develop the self-managed
learning criteria among them (Gustafson, 2014).
After studying the approaches of self-managed learning the most effective approach which could
be adopted by the travel lodge hotel for the self-learning and development of the staff is
'organizing the seminars and conferences' for the employees working in Travel lodge hotel
because this technique encourages the self-development and confidence level of the employees
and can even discuss about their problems and can even make queries whereas on other hand
adopting the other two approaches related to internet can give both the negative and positive
impact on the hotel because diverting towards the usage of net or social websites can divert the
employees interests from his work and can result in the organization loss.
1.2 Ways to encourage lifelong learning in personal and professional context Travel lodge hotel.
Learning is a continuous process or may be a lifetime assessment which should be
improved on timely basis. As a manager of the Travel lodge hotel it's my duty to motivate the
employee working under Travel lodge hotel to continue with the higher education and should
also develop the learning skill among themselves and furthermore, will guide the employees to
increase their learning skills and even would arrange programs like seminars and conferences in
regard to employees to increase their confidence and learning skills. The methods for achieving
the lifelong learning are: - Analyzing the Strength, Weaknesses, Opportunities and Threats of an individual: - by
analyzing the SWOT of an individual,a manager could easily identify the learning skills,
abilities, weak point etc. and can reflect my opinion in developing the personal learning
of an employee and by guiding them in the best possible way to develop the skills of an
employee which would be beneficial for both the individual and the hotel
organization(Unger, Uriely and Fuchs, 2016).
 By adopting Self Reflective Learning technique: - This technique helps an individual in
learning the new skills as well as the personal skills. Under this technique manager
assigns tasks to the individual and guides them to complete the particular task which
reflects an individual about his abilities and skills in regard to the work assigned to him.
Moreover,a manager can evaluate different ideas and tasks and professionally plans about
certain factors under which the work and performance of an individual is reflected
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towards him and likewise an individual would take initiative to improve those skills(Hull,
and et.al, 2016).
1.3 Benefits of self- managed learning as assistant manager and Travel lodge.
It is beneficial for me as assistant manager as well as for the organization because the
personal and professional development is very important for the growth of the individual as well
as for the organization because self- managing learning creates self development among an
individual regarding their skills and learning. Personnel takes higher education from different
institutes and colleges and creates the sense of self development and later on the knowledge that
has gained by an individual gives benefit to the organization in which they started working and
even develops the individual skills and knowledge. Building the skills of Team Work: - it is beneficial for me as an assistant manager as it
develops the skills of working in teams with different employees which will encourage
my confidence level as well as creates the friendly environment in the organization
(Chen, Bao and Huang, 2014). Team work skills are beneficial for Travel lodge hotel
because team work builds the morale among the employees and generates the quality of
work which is beneficial for the growth of the hotel. Enhancing the Communication Skills:- these skills helped me in developing my
communication skills and boosted my self confidence level in developing the healthy
communication between the people working under the organisation and this skill is
beneficial for hotel industry for developing the effective communication between the
travelers and the staff members of the organization. These skills attract the travelers
towards the organization and develops the growth and profit of the organization.
 Developing Presentation Skills: - in developing my presentation skills, learning skills
etc. as an assistant manager of Travel lodge hotel it’s my duty to possess the skills of
making presentations on projectors and should have the capabilities to develop the
confidence level to present myself in front of the costumers or travelers entering inside
the hotel because it creates a positive image of the organization among the travelers and
this in turn enhances the morale of the travelers towards the hotel which is beneficial for
the staff as well as for the organization (Mair, 2014).
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Task 2
12.1 Evaluate own skills and competencies as hotel manager in regard to the organizational
objectives.
According to the scenario the study depicts that the role of the manager of the hotel
industry is to manage several tasks by putting the smile on his face and by dealing with the
problems of their costumers with the kind and pleasant attitude. It is the responsibility of the
manager to keep the record of every undertakings inside the organization and reduces the
chances of risk under the hotel industry. Further, the skills and competencies of the manager in
regard to the organization objectives are:-
Skills and competencies of a manager Impact on Organization Objectives
 Communication Skills Effective communication is the most effective
communication skill that managers must
possess. Effective reading, writing, speaking is
important part to be performed under the
assigned job. Hotel managers who possess this
skill can communicate effectively with their
costumers and even with their staff and solve
their problems which in turn has a great impact
in achieving the Travel lodge hotel goal and
objectives (Wearing and et.al., 2015).
 Management skills A manager has to perform number of tasks
right from managing the guests, front office
staff, housekeeping staff, finance department
and many other departments. The manager
who possess the organizational skill can easily
perform his task effectively and can manage
every department under the organization in
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completing their work effectively. Moreover,
the effective management under the Travel
lodge hotel can result in achieving the
organizational objectives and enhances the
growth of the organization.
 Financial skills Financial skill is the most effective skill that
has to be possessed by the manager of the
organization. It's the task of the organizational
manager to prepare the budgets of the hotels
and even should record the financial status of
the Travel lodge hotel because after preparing
all the financial budgets the rates of the rooms
and many other expenses are determined in
such a way that it leads to the achievement of
organizational objectives and even increases
the growth of the Travel lodge organization
(McKercher, Mak and Wong, 2014).
 Creative Thinking Skills The manager of hotel must possess the quality
of a great or creative thinker. The business
environment is dynamic and the technologies
are kept on upgrading so in regard it is the duty
of the manager to upgrade the technology of
the hotel industry to attract the costumers
towards the Travel lodge organization and even
results in achieving the organizational
objectives.
2.2 Identification of own development needs and activities required to meet them.
As we have studied in the scenario that for managing the organization in the most effective
manner it is the duty of the manager to possess the number of effective skills to manage the
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resources under the travel lodge organization in such a way that it leads to high growth of the
organization. Me as assistant manager wants to develop more effective skills to enhance the
smooth working of the organization. My needs and requirements can be identified by conducting
SWOT analysis:-
Strength Weaknesses opportunities Threats
 My strength
lies in the
effective
communication
skills of
communicating
clearly the
information
that needs to be
delivered either
to the
costumers or
towards the
staff under
Travel lodge
hotel.
 As a manager
my
management
skills are
highly
effective and
can manage the
overall staff
under the
Travel lodge
 As assistant
manager in the
travel lodge
hotel my
biggest
weaknesses
lies in creating
the effective
presentations
required under
the
organization.
 Furthermore,
my weaknesses
lies in
formulating the
budgets under
the Travel
lodge hotel.
 Higher
education, or
adopting
various
training and
development
programs
creates the
opportunities
of overcoming
my
weaknesses.
 Moreover,
various
seminars and
conferences
can be
organized for
learning new
techniques and
for overcoming
the
weaknesses.
 As an assistant
manager inside
the Travel
lodge hotel my
threats lies in
decision
making skills.
Taking
decisions in
regard of
formulating
budgets, hiring
personnel,
retiring
personnel etc.
creates the
sense of threat
in my mind.
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hotel in such a
way that the
organizational
objectives are
easily achieved
and it also
resulted in
creating the
healthy
working
environment
among the staff
working under
the
organization
(Marschall,
2014).
To overcome my weaknesses of presentation skills and financial skills, me as an assistant
manager of the travel lodge hotel would undergo for higher education to learn about preparing
the presentations on projector and even to overcome my financial skills I would develop my
learning skills and would joint the institution for further studies.
2.3 Identification of development opportunities to meet current and future defined needs.
Professional ability Existing level (1-5) Current example Criteria to increase
 Communicatio
n Skill
4 As assistant manager
of the Travel lodge
company I possess a
good communication
skills and have the
I can further develop
my communication
skills to 5 by attending
various seminars and
conferences to develop
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confidence to
communicate with the
staff and the travelers
with respect and
dignity and can attract
the travelers towards
the hotel and increase
the profit of the
organization.
the communication
skills as well as
develop the confidence
level to communicate
with the travelers in
the most pleasant
manner with the smile
on my face and with
the positive attitude.
 Presentation
skills
2 Me as assistant
manager of the travel
lodge hotel possess an
average level of
presentation skills and
cannot properly
prepare the
presentations on the
projectors.
For improving my
presentation skills I
would undergo many
educational programs
or training and
development programs
initiating within the
organization and
would learn to prepare
the effective
presentation on the
projectors.
 Financial skills 1 My financial skills are
the biggest weak point
of mine and for
formulating the budget
of the hotel industry
my skills are not
developed and this
may result in the loss
for the organization.
For improving my
financial skills I
would adopt higher
educational studies to
develop my financial
skills in such a way
that the formulation of
the budget are done in
the best effective
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manner and would
result in achievement
of the growth of the
hotel sector.
 Management
skills
3 As an assistant
manager of the travel
lodge organization my
management skills are
comparatively better
than that of the
discussed above. The
management skills are
required to be
developed for
organizing the proper
and smooth
functioning of work
performance in the
most effective manner
to achieve the goal of
the organization (Chen
and Huang, 2017).
For further
improvement of the
organization the
management skills
need to be developed
by adopting various
training and
development programs
of the employees and
develops the managing
skills to improvise the
organization growth.
2.4
Individual target Existing skills and
competencies
Further development
opportunities
Time scale
 Decision
making skills
Decision making skills
are the most important
and effective skills
that a manager must
Developing the
decision making skills
can result in
improving the
3 months
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possess. This skill
needs to be properly
used in taking the
decisions in the most
effective way which
results in improving
the efficiency of the
organization as well as
results in achievement
of growth.
efficiency or work
undertaking in the
travel lodge hotel. The
effective decision
taken by the manager
under an organization
can result in increasing
the morale of the
employees. It can be
developed by adopting
various training and
development programs
to increase the
knowledge about the
decision making skills
which results in
growth of the
organization.
 Time
management
skills
Time management
skill is the basic need
of the good manager.
The manager who
possess the time
management skill can
create the proper
balance of time in
accomplishing the
goals and targets of the
organization. By
managing the time
effectively for
For managing the time
more effectively and
efficiently to increase
the growth and profit
of the hotel the
manager should attend
various seminars and
conferences organized
by the organization to
develop the various
time management
skills to manage the
work under the time
2 months
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completing the target
of the organization
there should be proper
management of time
prepared by the
manager.
allotted under the
organization.
 Technical
skills
Technical skills are the
most effective and the
most important skill
that needs to be
developed under the
managers of every
organization.
Technical skills
includes various skills
like financial skills,
computer skills etc.
which is very
important for
formulating the
budgets and for
recording the
registrations or check
in and check out of the
travelers inside the
travel lodge hotel.
Technical skills needs
to be developed
among the managers
according to the
technologies
prevailing inside the
business environment.
For the effective
working various
training and
development programs
are conducted or
moreover the
managers and
employees are
motivated to undergo
higher education
programs to increase
the technical and
learning skills of the
travel lodge manager
resulting in the growth
and effectiveness of
the organization
6 months
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(Marschall, 2015).
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TASK 3
3.1 Discuss the processes of and the activity needed to apply the development plan
The content of personal and professional improvement is changing continuously. To
evaluate or utilize such type of individual and professional development most of the company
sounding for new and changeable strategy. The process and the activity for implementing
development plan are discuss below:-
 Scope and content of individual and professional development plans:- In an firm,
personal improvement planed is utilized by its staff members. Many of the organization
have own set programme to develop personal and professional skills of their staffs. This
programme helps a person according to his/ her development needs and wants.
 Implementation and support:- Plan implementation and support is important for
running a business in a right manner. To evaluate any personal and professional plans
infrequently faces major two problems regarding implementing and influence. Firstly,
when a plan is well thought out to be executed for all the staff members needs to do big
efforts of communication. Secondly, self management learning, personal knowledge,
sometimes workers need to help in thinking their own opinion. The support is given very
important role in the keeping involvement and inspire development (Davis, Campbell
and Capp, 2017).
 Impact:- The impact of personal and professional development is all about the
organizational culture. Workers are responsible for their own individual/ professional
development. The company make sure its workers individually and professional develop
to make the organization growth with as well employee growth. Management given
important role in employee development as well as organizational growth with the helps
of various human resource strategy adopts in the organization then, realised.
3.2 Undertake and document development activity as planned
To undertake and document development there are some activities to do. Their are no
particular activities requirements. So that specific requirements all the activities must be
performed. Some key point that are needed to prepare written document for improvement in the
document given below:-
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 Assembling initial thinking, express all the information and include these in the
document:- Collecting the actual information from the sources and keeps the
information. All the collective data include in the written document for better
development in the plan (Lisitzina and et.al., 2014).
 Consider meeting notes and decision in the document:- All the management formal
meeting notes include in the document for structure and development with the helps of
the all the meeting notes documents.
 Review the drafted document with other and try to find-out defect:- Compare the
draft documents with other and find out the defect for the best improvement.
3.3 Indicate critically on my own learning against original aims and objective set in the
development plan
Initial meeting preparation:- Planning is very important in every level such as
academic, personal and professional levels. The reason behind that is to perfect balance between
the demand among the group member.
Past knowledge and experience:- Previous knowledge and work experience regarding
the improvement plan is important for developing the plan for the organization at all the level of
the business entity (Patterson, 2014).
Motivation and anticipation:- To know the level of anticipation is very important
regarding individual and professional developing plans. Its helps in finding the needed of skills
and knowledge. Helping in the personal/ professional target and objective for the future
perspective and support in achieving long-term and short goals. All this anticipation derives the
perfect, motivation criteria for the employee.
3.4 Update the development plan based on the feedback and evaluation
Skills that need to be
improved
Method to improve skills Time scale
 Time management
skills
Time management skills needs
to be very much effective in
order to achieve the growth of
the hotel. Methods to improve
this skill are- avoiding multi-
3 months
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tasking, setting targets, by
delegating responsibilities.
 Technical skills Technical skills can be
adopted by improving certain
skills like financial skills,
presentation skills, computer
skills etc. to enhance the
managers skills he could be
sent or motivated for higher
education ton improve the
skills for effective working
under the organization and
ensures the growth of the
Travel lodge organization
(Ying and Norman, 2017).
6 months.
TASK 4
4.1 Evaluate tools and method for developing solution to problems
Covered in poster
4.2 Communication in difference of mode and right manner at various levels of organization
covered in ppt
4.3 Evaluate and use effective time-management strategies
Covered in ppt
Conclusion
From the above research it is concluded that the skills and strategies of the manager must be very
effective because it ensures the growth and development of the hotel as well as of the staff
working under the organization. Furthermore, it can be evaluated and developed by overcoming
15

the weaknesses of the manager skills by providing the manager with various training and
development programs and even by organizing several seminars and conferences to develop the
skills and self confidence among the managers to ensure the growth of the organization and even
develops the personal and professional learning within the individuals.
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REFERENCES
Books and Journals
Guttentag, D., 2015. Volunteer Tourism: Insights from the Past, Concerns about the Present and
Questions for the Future. Challenges in Tourism Research. 70. p.112.
Unger, O., Uriely, N. and Fuchs, G., 2016. The business travel experience. Annals of Tourism
Research. 61. pp.142-156.
Gustafson, P., 2014. Business travel from the traveller’s perspective: stress, stimulation and
normalization. Mobilities. 9(1). pp.63-83.
Hull, R. B. and et.al., 2016. International field experiences promote professional development for
sustainability leaders. International Journal of Sustainability in Higher Education. 17(1).
pp.86-104.
Chen, G., Bao, J. and Huang, S., 2014. Developing a scale to measure backpackers’ personal
development. Journal of Travel Research. 53(4). pp.522-536.
Mair, J., 2014. Academic conference attendance-motives and barriers affecting the tourism,
events and hospitality university education sector. CAUTHE 2014: Tourism and
Hospitality in the Contemporary World: Trends, Changes and Complexity. p.1009.
Wearing, S. and et.al., 2015. Exploring the global in student assessment and feedback for
sustainable tourism education. In Education for sustainability in tourism (pp. 101-115).
Springer Berlin Heidelberg.
McKercher, B., Mak, B. and Wong, S., 2014. Does climate change matter to the travel trade?.
Journal of Sustainable Tourism. 22(5). pp.685-704.
Marschall, S., 2015. ‘Travelling down memory lane’: personal memory as a generator of
tourism. Tourism Geographies. 17(1). pp.36-53.
Marschall, S., 2014. Tourism and remembrance: the journey into the self and its past. Journal of
Tourism and Cultural Change. 12(4). pp.335-348.
Chen, G. and Huang, S. S., 2017. Toward a theory of backpacker personal development: Cross-
cultural validation of the BPD scale. Tourism Management. 59. pp.630-639.
Davis, S., Campbell, A. and Capp, R., 2017. WORKFORCE AND CAREGIVING ISSUES IN
LONG TERM CAREPROFESSIONAL DEVELOPMENT OPPORTUNITIES FOR
PERSONAL CARE WORKERS: SEE THEM SHINE. Innovation in Aging, 1(suppl_1).
pp.569-569.
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