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PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1

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Added on  2020-10-22

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Contribution of on-going professional development and its advantages to the employees and employers On-going professional development or can say continuous professional development (CDP) is having an important role in service industry and so as in Travelodge. As it is an on-going process, people working in organisation improve their skills and competencies on continuous basis throughout their professional career. As it is an on-going process, people working in organisation improve their skills and competencies on continuous basis throughout their professional career.

PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1

   Added on 2020-10-22

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PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1_1
TABLE OF CONTENTSINTRODUCTION.........................................................................................................................1LO 1.............................................................................................................................................1P1. Role of on-going professional development and its advantages to the employees andemployers................................................................................................................................1P2. Expectations of employer regarding professional skills and standards..............................2M1. Significance of on-going professional development and the associated professional skillsrequirements............................................................................................................................2D1. Critical evaluation of own skills and competencies to match the employer expectation ofprofessional skills.....................................................................................................................3LO 2.............................................................................................................................................3P3. Assessing own skills, abilities and competencies using appropriate method.....................3P4. Reviewing learning theories or models used to explain PPD process................................5M2. Evaluating own skills and competencies and the most appropriate developmentalapproach..................................................................................................................................6LO 3.............................................................................................................................................7P5. Developing PDP to enhance chosen skills and competencies...........................................7M3. Detailed development plan that applies underpinning learning and development theory...8D2. A comprehensive development plan with clear and achievable targets, strategies andoutcomes of learning and training............................................................................................9LO 4...........................................................................................................................................10P6. Undertaking a job interview in a controlled environment..................................................10P7. Reviewing key strengths and weaknesses of the job interview process...........................11M4. Evaluation of the job interview process emphasising on obstacles and challenges toovercome...............................................................................................................................11D3. Detailed and coherent critical reflection of the interview process with own abilities duringthe process............................................................................................................................11CONCLUSION...........................................................................................................................12REFERENCES..........................................................................................................................13
PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1_2
INTRODUCTIONIn today’s era, employees are constantly being assessed in organisations on the basis oftheir performance, knowledge and skills due to high increase in the competition so that theircompetencies can be updated time to time. Professional development and personal skill audithighly matters for the success of hospitality organisations as employees are the outward face offirms who are in direct contact with the customers (Maltoni and Lomonaco, 2018). In the presentreport, selected organisation is Travelodge which is based in UK with reference to whichimportance of on-going professional development and self-directed learning will be discussedalong with assessing own skills, competencies and distinct learning and developmentapproaches. Further, professional development plan (PDP) for the HR manager will bedeveloped with demonstrating the skills required in service industry for a job application.LO 1P1. Role of on-going professional development and its advantages to the employees and employersOn-going professional development or can say continuous professional development(CDP) is having an important role in service industry and so as in Travelodge. It is vital becauseit ensures staff to continue to be competent enough in their profession. As it is an on-goingprocess, people working in organisation improve their skills and competencies on continuousbasis throughout their professional career. Main outcome of on-going professional developmentis that it protects the employer and employee both in their professional careers (OH and et.al.,2018). This is having a lot of advantages to employees and employer in Travelodge some ofwhich are given as below:Benefits to employeesMatching current standards - On-going professional development helps employees inkeeping pace with the current standards in company.Rise in skills - It helps employees in enhancing their knowledge and skills with results indelivering quality professional services to clients, community and customers.Contribution to team - Employees through on-going professional development getassistance in making a meaningful contribution to their team by becoming more effectivein their work (Samajdar, Garg and Krishna, 2018).Benefits to employer1
PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1_3
Skilled labour - With on-going professional development, employer in Travelodge getshighly skilled as well as educated labour workforce which help them in effectualattainment of set targets.Promotion - Their chances of getting promotion and higher salary increase as well.Under CPD, employers are provided with certificate programmes, further education, etc.by the firm which in turn dramatically enhance their specialised knowledge and skills.Flexibility - CPD leads employer to become more flexible in their working and so, theycan handle diverse teams well in Travelodge which increases new opportunities for them(Sartori and et.al., 2018).P2. Expectations of employer regarding professional skills and standardsThere are several expectations of employer in hospitality industry regarding professionalskills and standards. In Travelodge, some employer expectations of professional skills are like:Interpersonal skills – Being in hospitality industry, employees in Travelodge areexpected to have top notch interpersonal skills so that business can offer outstandingand quality services to customers.Teamwork – When staff works well with each other and become productive members ofthe team, then only success in work can be gained as significant contribution ofeveryone leads firm to gain overall success in business (Sprinkle and Urick, 2018).Commitment – Employees in Travelodge are expected to be highly committed towardstheir work so that customer satisfaction to utmost level can be ensured and there will berepeat business from their end.Problem solving – One more skill required in employees that is expected by employerin Travelodge is that of solving problems that will contribute to productive outcomesthrough developing creative as well as practical solutions (Megginson and Whitaker,2017).Flexibility – Further, working in travel and tourism industry always requires flexibilityfrom the end of employees to stay for long in case of unexpected situations arise andlonger hours are required to be served.M1. Significance of on-going professional development and the associated professional skills requirementsOn-going professional development in Travelodge is significant to fight off stagnation atworkplace which means people learn new skills through training and accept leaving the familiar2
PERSONAL SKILL AUDIT AND PROFESSIONAL DEVELOPMENT PLAN TABLE OF CONTENTS INTRODUCTION 1_4

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