Planning and Delivering an Event: Theory and Practical Considerations
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This report focuses on the theory and practical considerations of planning and delivering an event. It covers topics such as the event cycle, event research, feasibility study, event operations, and budgets. The report also discusses industry trends and cultural considerations in event planning.
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Planning and Delivering an Event the theory and practical considerations 1
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EXECUTIVE SUMMARY In this report, it has been focused on the research development while gathering information from literatures reviews and also using effective planning models for further analysis. it will aid in the selection model which become consider appropriate to perform different kind of event session, program in proper manner.in this report, it is mainly focused on the event planning and management but it should include planning model to represent its current importance.It has beendeterminedthateventwouldprovidebenefitinthefinaldecisionandallowsfor incorporation of different element of event. Discussion on the international meeting and events, characteristics of range of international tourism event which impact on the business. A review of research areas in meetings and event management, and also identify the economic investment, capital investment appraisal, return on the investment, analysis of performance. Moreover, it will discuss about the operational decision-making and key performance indicators, which applicable in the organisation. 2
Contents EXECUTIVE SUMMARY.............................................................................................................2 INTRODUCTION...........................................................................................................................4 MAIN BODY..................................................................................................................................4 The Event Cycle..........................................................................................................................4 Event Research............................................................................................................................6 The feasibility Study....................................................................................................................7 Event operations- The practicalities............................................................................................8 Feasibility Study & Budgets........................................................................................................9 Industry trends or cultural Considerations that were considered...............................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 Appendix-1....................................................................................................................................15 Appendix-2....................................................................................................................................16 3
INTRODUCTION Event planning refers to the method in which help for building a strong connection between different individual people on the basis of their operational tasks such as scheduling, budgeting, acquiring necessary permits, coordinating transportation system and parking. These are all kind of facilities and services handled by the management within hospitality industry. it is mainly focused on the even research in which identify its different operational tasks and manage all kind of services in proper manner. Thisreport will discuss about the event cycle, event research, the feasibility study, operations- the practicalities, feasibility study & budget. Moreover, it will be examined the current trends of market on the basis of cultural perspectives. MAIN BODY The Event Cycle The Event cycle is based on the process in which explain an ability to identify, track and take appropriate action on the event at right time, right sequences. In order to gather or collect large information from different sources, assign the tasks for individual people at different stages of event (Apgarand et.al.,2017). Therefore, hotel enterprise can easily fulfil all essential need or requirement for consumers in the organisation. Planning – It is one of the important phase of event life cycle in order to identify the application of event project to create or develop the proper facilities of event, conferences (Laing,2018). There are different activities involved in the process of marketing and also managing event requires certain steps to be followed. In context of event planning, there are different kind of activities usually performed but it can be divided on the basis of need for program or event session.Once marketing process has been managing where it will directly converting into the specific fulfil need for people and also doing work, if in case event starts (Kennelly,2017).The following is a sequential flow of how meeting, conference event in hotels actually happens. Generally, it consists of different phases:- 4
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Pre-event activities- in this phase, all staff members of hotel can establish a strong coordination between each other. Event typically progress on the basis of team work, hence responsibilities are mainly assigned to each member. Coordination among team member in very important. For Example- hotel has been started the event session in regards of silver anniversary and other educational institution functions. It is an essential aspect to select or choose the event manager where they can establish a strong coordination with other coordinators.Hotel managers provide instructions or advice to individual members. First step is to create conceptualiser plans for event, using creative theme such as Sponsored Dinner and performance by an artist, as represent the grand finale of event. Delivery In this phase, hotel manager is inspecting the facilities prior to move and ensures operational readiness. In order to deliver the excellent facilities or service to the guest during event. Keeping an eye on the delivery of food & beverage, verified it is fulfilled all essential need or requirement for consumers. During-event activities- it should include actual implementation or execution of event plan done at the time of pre-event activities (deLlano-Paz,Calvo-Silvosaand Soares,2017). In this process, event manager of hotel is always available for client in which share all necessary information or detailed. Moreover, it is always monitoring or tracking the successful event execution and make sure that include food & beverage, special effects, display objects etc. Post Event and Evaluation In the phase of post event and evaluation, hotel’s manager is always focused on the physical tasks of dismantling of sets, manage final account setting, and handle post mortem analysis such as evaluation, performance appraisal for multiple coordinators (Mallenand Adams, 2017). After successfully done the event, it would require to give a thanks for guests, who have been attending an event. Moreover, it is also including the post event questionnaires seeking to measure client satisfaction and also obtain a better suggestion for future improvement. 5
In event evaluation, typically include interviews, focus group, plus the collection and analysis of fact. In this way, it can easily examine the overall success of event and also consider measurement such as quality, quantity, cost, resource allocation, productivity, efficiency, and staffing level. These kind of facets of event production and programming. Event Research Event management is the conceptualised termed in which denote the overall production process for event session. There are large number of people uses ability to handle the different roles in proper manner(Grimes,Delivering-Hemmonsbeyand Tichaawa,2019). It encompass all activities involved in the process of planning, organising, staffing, leading, executing and evaluating. There are different theories or model that would applicable in the event so that it can achieve success. On the basis of model, it would be considered the characteristics while evaluating the entire successful event session.In order to find the better strategy aspect and then gain more success (Berridge,2020). On the basis of conclusion, it has been identified that create, build a strong coordination with guest members and remain constant positive experience. Additionally,it can be focused on the understanding towards emotional aspect off staff members. For example- it would be inspired or motivated the people with full of enthusiasm or aversion. In order to achieve successful event session (Walters,2021). Ithas been suggested that focus on the planning and management and also suggested that create a dynamic atmosphere and ambience hold a great power when evaluating what constitutes a successful event. According to Salemmodel of event planning, it is mainly focused on the different elements in regards of planning approach. That’s why, it become easier for implementing the successful framework and done the entire planning because of event (Ziakas,2020).Within hotel, an event manager can utilise the planning model in order to make an effective plan to achieve success of event (Jones,2020). As per consideration of Salem et.al. Model, it is mainly performing the depth process which become differs. The primary reason for utilising a need of model and easily identify different phases of event development. The model consist of four 6
phases, decision, detailed, planning, implementation and evaluation. These are basically adopted to fit the format of any event, it may occur some changes in the life event such as wedding, educational based celebration etc. It has been compiled a model for successful event planning and also differentiate with their model is that it does not include any kind of stage for event itself (Kellyand Fairley,2018). At some point, it would be created a margin of error as monitoring progress of effective contingency plan and shutting down process that have not received in enough successful planning event. According to Getz Model of event planning, itis mainly explain that events are basically identified the certain space or place and also often be describe all necessary tangible process. the model has shown a very linear approach in order to implement strategic plan and identify whether event that they are planning or not (Nunkoo,Ribeiroand Gursoy,2018). At some point, it is also being complicated and thus not practical to use themselves. In this way, event manager can make important decision in regards of facilities and service arrangements. The feasibility Study In thissection, it has been concerned about the feasibility aspect of event planning which means that predict, analyse all related to financial outcome. Afterwards, it is also done the event within reasonable degree of accuracy (Camilleri,2019). It is one of the important aspect in context of create or develop appropriate budget and easily predict the revenue of event completion. The most important aspect is to estimate the possible revenue, ensure that include all possible costs. In context of support feasibility, event manager must identify the support for event from different hotels. This is vital as an event which generally work and other helper must be identified. Within different hotels, manager should conduct organisational meeting arrangement and fulfil all essential demand of guests at the time of session (Nunkoo,Ribeiroand Gursoy, 2018). Even often need support from other hosting enterprise. If they can achieve success and reason to contact or consult other enterprise. 7
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To calculate the amount of interest in participating To share facilities and venues To seek funding and Sponsorship Staffing feasibility- In hotel industry, Human resources plays important role in event planning to organise and stage of event include everyone from director down to volunteers, who can server as food & Beverage facilities. it is an essential part to assess whether enterprise is likely to provide sufficient personnel for all kind of event management tasks (Vo,ThanhSeraphinand Koseoglu, 2020). The feasibility stage is that when analyse and understand the different kind of operational tasks such as security, front desk service, food & beverage etc. these are basically managed by Human resource department in hotel. Venue & Equipment Feasibility- There are different people who are responsible for assessing feasibility of an event and must be consider whether there is access to become suitable venue (Vartiainen,2020). The selection of venue is one of important part in which identifies specific standard expected by multiple participants. On the other hand, there are some categories of equipment’s used such as personal apparatus, score boards, timing equipment, lighting etc. these are playing important role in order to managethe entire event celebration in proper manner (Thomson,Proudand Dodds-Gorman, 2021). In this way, it may be considered the feasibility problem if a proper sufficient equipment does not exist locally. Therefore, it is very difficult or expensive to transport equipment from one place to another. Event operations- The practicalities In tourism hotel industry, Event operations are mainly representing the department of responsible which is establishing a coordination, integration of all other operations (Wise,2020). The manager of event operations are performing different tasks and assists event organiser, host venue, committee to make a plan and deliver successful event session. 8
Main event operations are performed that assign the different roles and responsibilities of their staff members. Event owner can focus on the overall budget of event in order to implement suitable strategies to inspire or motivate other members (Weaver,Tangand Zhao,2020). Moreover, Event operations are becoming consider a good coordinators that put a staff in place to get ready for an occasion. There are different operations performed such as Cooking, budget estimation, maintenance of venue, implementing technology etc. these are essential event operations in order to support the event planning and then successful done event effectively (Korstanje,Rajand Griffin,2018). One of the top most thing is that make sure everything is in right place for event because it including modern technology to maintain cleanliness of space or areas. Feasibility Study & Budgets In order to maintain a feasibility study, it is mainly focused on the budget of event planning and development. Event manager is focused on current availability of budget in term of event planning. On the basis of analysis, it should include all kind of internal and external sources(Walters,2021). Moreover, it is also determine which expenses will be assumed by potential sponsors, attendees and potential host. If event manager is hosting a revenue generating, it will help to determine break-even point and cover all essential expenses of hosting the event. Budget items to be consider:- Transportation Cost of Food & Beverage Taxes and gratuities, service chargers etc. Marketing expenses such as design fees, printing and postage Guest Accommodations Investing on privacy and security 9
Industry trends or cultural Considerations that were considered In context of industry trend, Event technology is kind of digital tool or platform that help for event planner to execute the different projects. Typically, it can use variety of event technology such as event software, mobile application, event marketing software etc. Nowadays, these are major trends in context of event planning because it support for executing different tasks in propermanner(Thomson,ProudandDodds-Gorman,2021).ForExample-Withinhotel industry, it has been rapidly changing the cultural or environment where hotel manager provide the various kind of technology advancement service for different organizations, where they can easily execute their event in dynamic manner. Moreover, it is always attracting the guest’s members, those are joining the event. Using Live Streaming trend- it is the most commonly used trend in world of technology. However, Covid-19, many enterprises are completely changing their events and try to create virtual events. Generally, it may select as live stream events in direct response to pandemic. Streaming as trend has variety of benefit or advantage (Walters,2021). It is helping to extend the event for users, who were no able to make it, engage with consumers. Customized Personalization trend- it is kind of terrific event trend in which targeting the invited guests through ads, customized emails etc. personalizing an excellent experience for every people who are attending an event and also establish a strong conference communications with other people (Slee,2019). Before start event, it may ask attendees to weigh in on which sessions will be offered. Afterwards, it would be suggested to participate into real-time activities by using loaded information. Customized map is era in which conduct the event in hotel conference rooms, restaurant and other places. In recent times, this kind culture adopted by different companies in which successful done event session. Sustainability trend- while going green concept so that companies are mainly focused on the trend of sustainability and promises to push the boundaries of imagination and resourcefulness (Thomson,Proudand Dodds-Gorman,2021). In hotel industry, event manager is always aware about the society or cultural so that it is focused on the recycling concept, develop a thoughtful 10
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approach that demonstrate event’s commitment to environment. At the time of event session, event manager serve food & Beverage items with sustainable materials such as paper based plates, glass etc. it could be simple as selecting sustainable name tags, food cartons and registration bags (Lee,Martinand Yu,2020). In context of cultural aspects, sustainable development is great trend in which space including better offers, and fair trade food options. CONCLUSION From above discussion, it has concluded that Event planning is becoming consider the processinwhichfulfilallessentialneedorrequirementforconsumers,andalsomeet expectation level of guests. As per analysis, it has been conducting a research on the event planning, management and procedures. In order to determine operational tasks and manage all kind of services in proper manner. This report has been described about the event cycle, event research, the feasibility study, operations- the practicalities, feasibility study & budget, industry trends or cultural considerations that were discussed in the report. 11
REFERENCES Book and Journals Apgar, J.M. and et.al., 2017. Getting beneath the surface in program planning, monitoring and evaluation: Learning from use of participatory action research and theory of change in the CGIAR Research Program on Aquatic Agricultural Systems.Action Research.15(1). pp.15-34. Berridge, G., 2020. Designing event experiences. InThe Routledge handbook of events(pp. 378- 395). Routledge. Camilleri, M.A. ed., 2019.Tourism planning and destination marketing. Bingley: Emerald Publishing. deLlano-Paz, F., Calvo-Silvosa, A. and Soares, I., 2017. Energy planning and modern portfolio theory: A review.Renewable and Sustainable Energy Reviews.77. pp.636-651. Grimes, R., Delivering PLE: Part 2. InPublic Legal Education(pp. 34-78). Routledge. Hemmonsbey, J.D. and Tichaawa, T.M., 2019. Strategic planning of sport tourism events on destination brands: examining the role of home-grown sport.GeoJournal of Tourism and Geosites. Jones,L.J.,2020.TheEventPlanningToolkit:YourGuidetoOrganizingExtraordinary Meetings and Events. Rowman & Littlefield Publishers. Kelly, D.M. and Fairley, S., 2018. What about the event? How do tourism leveraging strategies affect small-scale events?.Tourism Management,64, pp.335-345. Kennelly, M., 2017. “We’ve never measured it, but it brings in a lot of business”: Participatory sporteventsandtourism.InternationalJournalofContemporaryHospitality Management. Korstanje, M.E., Raj, R. and Griffin, K. eds., 2018.Risk and safety challenges for religious tourism and Events. CABI. Laing, J., 2018. Festival and event tourism research: Current and future perspectives.Tourism Management Perspectives.25. pp.165-168. 12
Lee, C.S., Martin, D. and Yu, W.C., 2020. Principles of value creation in event tourism: Enhancingthecompetitivenessofregionalclusters.Journalof GlobalScholarsof Marketing Science,30(4), pp.437-453. Mallen, C. and Adams, L., 2017.Event management in sport, recreation and tourism: theoretical and practical dimensions. Routledge. Nunkoo,R.,Ribeiro,M.A.andGursoy,D.,2018.Publictrustinmegaeventplanning institutions: The role of knowledge, transparency and corruption.Tourism Managemen. 66. pp.155-166. Nunkoo,R.,Ribeiro,M.A.andGursoy,D.,2018.Publictrustinmegaeventplanning institutions:Theroleofknowledge,transparencyandcorruption.Tourism Management,66, pp.155-166. Slee,B.,2019.Deliveringontheconceptofsmartvillages–insearchofanenabling theory.European Countryside,11(4), pp.634-650. Thomson, A., Proud, I. and Dodds-Gorman, R., 2021. Virtual Reality for Better Event Planning and Management. InImpact of ICTs on Event Management and Marketing(pp. 177-198). IGI Global. Vartiainen, T., 2020. Developing the ATLAS Business Tourism Conference. Vo Thanh, T., Seraphin, H. and Koseoglu, M.A., 2020. Organizational ambidexterity in tourism research: A systematic review.Tourism Analysis,25(1), pp.137-152. Walters, T., 2021. Delivering employable event studies graduates: Student perspectives on the benefits of experiential le-arning.Event Management. Walters, T., 2021. Delivering employable event studies graduates: Student perspectives on the benefits of experiential learning.Event Management. Walters, T., 2021. Delivering employable event studies graduates: Student perspectives on the benefits of experiential learning.Event Management. Weaver, D., Tang, C. and Zhao, Y., 2020. Facilitating sustainable tourism by endogenization: China as exemplar.Annals of Tourism Research,81, p.102890. 13
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Wise, N., 2020. Urban and Rural Event Tourism and Sustainability: Exploring Economic, Social and Environmental Impacts. Ziakas,V., 2020. Leveragingsporteventsfor tourismdevelopment:Theevent portfolio perspective.Journal of Global Sport Management, pp.1-30. 14
Appendix-1 Timing:- 11:00 to 5:30 Date: - 8.06.2021 11:00 am to 11:30 amRegistration and Reception 11:30 am to 12:00 amContinental Breakfast 1:00 am to 1:30 amStarting 1:30 am to 2:00 pm Presentation:Discussion on the overall budget of event planning by operational Department 2:00 pm to 2:30 pmLunch 2:30 pm to 3:30 pmPresentation:event management and planning 3:30 pm to 3:45 pmBreak 3:45 pm to 5:00 pmPresentation:assign and handle tasks 5:00 pm to 5:30 pmClosing 15