This presentation focuses on the importance of effective communication in a staff handbook and discusses barriers and challenges to communication. It also provides strategies for overcoming these barriers. The presentation highlights the impact of language difference, cultural barriers, poor listening, socio-physiological barriers, semantic barriers, wrong assumptions, emotional barriers, and gender barriers on communication. It suggests strategies such as active listening, proper media selection, ensuring proper feedback, communicating according to the needs of the receiver, reducing and eliminating noise levels, clarifying ideas before communication, being aware of language, tone, and content of the message, and following up communication. The presentation also discusses the ways in which cultural influences communication and emphasizes the importance of understanding and adopting the culture of the receiver for effective communication. The conclusion summarizes the barriers to communication and highlights the importance of proper feedback and communication according to the needs of the receiver. References are provided for further reading.
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