Professional Development: Research Review

The assignment focuses on reviewing several research papers related to the topic of professional development. The provided list includes articles examining conflict resolution styles, leadership and self-directed learning, personal development strategies, the role of HR specialists in change, talent management, online professional development, and the impact of events like the London 2012 Olympics on professional growth. The assignment requires a thorough understanding and analysis of these research findings.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT
1

Table of Contents
INTRODUCTION...........................................................................................................................3
Task 1...............................................................................................................................................3
1.1...........................................................................................................................................3
1.2...........................................................................................................................................4
1.3...........................................................................................................................................5
TASK 2............................................................................................................................................6
2.1...........................................................................................................................................6
2.2...........................................................................................................................................8
2.3.........................................................................................................................................10
2.4.........................................................................................................................................12
TASK 3..........................................................................................................................................12
3.1.........................................................................................................................................12
3.2.........................................................................................................................................13
3.3.........................................................................................................................................13
TASK 4..........................................................................................................................................14
4.1.........................................................................................................................................14
4.2.........................................................................................................................................15
4.3.........................................................................................................................................15
4.4.........................................................................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCE.................................................................................................................................18
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INTRODUCTION
Every business organisation desire effective success and outcomes. The firm success are
only in the hand of personnel’s. If company have skilled and quality employees then it will easily
achieve its predetermined objective. Therefore, corporation required skilled and quality
workforce. In order to improve the personality and professionalism of employees, firm should
render and organise effective training and development programs and personality development
activities so as employees can learn the criteria of effective work. Health and social; care
organisation is continuously growing and it have lots of positive changes occurs in the recent
year. In this sector, the main objective of organisation is to render effective and supportive
services to patients so as they can easily overcome their health care issues and disability. Further,
service provider and health experts should needs to develop such quality and skill through which
they can perform in an effective manner at health and social care organisation. In this project
report, the principles and culture effects on the health and social care organisation has been
addressed. In addition to this, how individual experience and culture can influence the role in
supporting users of service also discussed in this report.
Task 1
1.1
In health and social care organisation, the major objective is to provide an effective heath
care services to patients so as they can recover their health issues and disability. Being a service
provider in the health and social care organisation, give effective contribution in order to achieve
objective is my first priority. In order to render excellent and quality services to patients, service
providers and health care experts requires an effective skills, knowledge, ability and skill.
Personal value and principle largely affect individual personality and his professionalism at
workplace. Every individual have their own personal value and principles which reflect their
personality (Hadar and Brody, 2013). According to their value and principles they interact with
peoples and perform at workplace. It can be said that personal value is a beliefs which reflect the
culture. It can be show by their needs and desire and what they care about most in their life.
Personal value can be influenced by the internal and external components. On the other hand
value reflect by the individual requirement mean what they find important and gives value in
their life which shapes their attitude, behaviour in each situation they encounter. Principles mean
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the attributes in the individual personality which can guide them in developing a positive
parenting strategy bases on their personal belief and value system. Personal value and principle
can influence service provider and health expert’s personality in health and social care
organisation in following manner- Equal rights- As per this principles, service providers and health experts should treat all
patients as a equal manner. It mean they should give equal facility and service to patients
according to their requirement. There should not any kind of discrimination on the basis
of their age, sex, gender, culture, region and personal reference (Kucherov and
Zavyalova, 2012).
 Confidentiality- As per this concept, all patients in health and social care have right to
secure their personal information and detail. Therefore, service provider should not
disclose their information without their permission (Erickson, Noonan and McCall,
2012). Further they have not right to give patients information and personal detail to
someone for any other purpose.
1.2
In health and social care organisation, the main objective is to provide effective health care
services and treatment so as they can recover their disability and health issues. Health care
experts should treat with patients in such manner so as they can feel comfortable and safe with
them. If they feel comfortable and safe with service experts then they will able to share their
health issues with them in an appropriate manner. Moreover, for this propose personal culture
largely significant. Culture is a value and beliefs through which individual can show their
personality at workplace (Long and Ismail, 2012). Culture can reflect by individual interaction,
appearances, behaviour, attitudes, beliefs etc. It can be said that Culture refers to the cumulative
deposit of awareness, knowledge, importance, beliefs, thought, attitude, and special relation
requisite by a group of individuals in the courses of generation through individual and group
determined. Health and social care organisation should adopt the effective working environment
and culture so as patients can feel safe and comfortable at workplace. Further personal culture
also refers to the language and beliefs so if patients belongs from different culture or region then
their language will also different Therefore, service provider should learn all types of language in
order to deal with different cultural people (Ulrich and et. al., 2013). In addition to this effective
culture also aid in keep effective and healthy relationship between services providers and service
4

users. On the other hand personal experience also reflect individual personality. A well
experienced service expert can provide effective and appropriate treatment to service user as
compare fresher service provider. Further a well experienced service provide knows the criteria
to deal with patients and how to treat in the major disability or health issue as compare to fresher.
So it can be said that personal experience matter and influence the services at health and social
care organisation. Experience can boost service expert's potential and ability of working so as
they can provide excellent services (File and et.al., 2015). Experience assist them to handle
higher responsibility and opportunity This may directly positively influence service users health
and services, further this may aid in recovering high level disability and problem. Every person
should implement innovative and creative ideas in daily life and work. So this influences
innovative thinking of people. This approach simplifies the process of handling adverse situation
and increases the chance of learning new things. It plays a very significant role in lifelong
learning.
1.3
In health and social care organisation, the main objective is to provide effective health
care services and care to patients so as they can recover their health issues and disability. For this
purpose, organisation should consider some new development and changes which may reflect
positive improvement on the health care experts as well as service users (Wallace and Masters,
2010). New development such as training and development for service provider, new research,
code of conduct, legislation, regulatory framework, working policies and practices will assist to
the organisation manager to bring the various new changes and improvement in the health and
social care organisation (Albion and et.al., 2015). There are various new development and
changes which can bring the positive impact on the working in health and social care
organisation. These are as follows-
 The first and important changes can bring by provide the training and development
programs to service providers and heath experts. With assistance of these programs they
can learn the new criteria, skills, ability, knowledge and methods to perform in an
effective manner at workplace (Shuss, Lockhart. and Davis, 2015). Further they can
learn the new methods to deal with different cultural and regional people. Moreover by
this training, health experts can learn new languages which assist in dealing with different
cultural service users.
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 Health and social care manager should adopt some important legislative actions and
regulatory frameworks which has developed by government. As per the health and social
care act 2008 special and effective treatment and care should render to all service users so
as they can recover their health issues and disability (Moon, .2006). Further according to
this act, organisation should not adopt any discrimination action with any service user. It
means all patients have equal right to use facilities and services according to their
requirements. Therefore, service experts should treat all patients as equal, there should
not any kind of discrimination on the basis of personal relation, age, genders and culture.
 Organisation can adopt the online process in order to contact with service users. With
assistance of this development in the working, patients can contact with doctors or
service provides by use of internet (Smith and et. al., 2007). There is no need to go
hospital by use of this changes in the health and social care organisation.
 The organization also gets benefit from self-managed leaning. If a worker improves his
technical knowledge then he can easily handle new machines and tactics in the
production and other process. It is beneficial to advance the overall working effectively
and make sure that objectives are being accomplished.
TASK 2
2.1
In health and social care organisation, Service providers and experts play a very crucial
role in order to recover service user’s disability and provide effective health services and
cares. If service providers have excellent skill, knowledge and ability then they will perform
in an effective manner at workplace (Mandl, 2011). In order to increase individual personal
skills a and knowledge, learning style is very significant. Honey and Mumford learning style
will very suitable for service experts in health and social care organisation. This theory
improves the attitudes and personality of experts at workplace. Following are four major
style of this theory-
Reflector- This types of people can learn new skills and ability by attending various
activities such as interview, interview, feedback from other, self analysis, paired
discussion and personality questionnaire. This learning style help me in conduct group
discussion, so
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Theorist- This types of people can learn new things and skill by use of new models,
concepts, facts and figures. Further case study helps them to understand the theory behind
the actions. They can learn from various activities such as story reading, models,
statistics, background information etc.
Pragmatist- This types of people believes in the practical life. They like to learn by
practical actions (Genkeer and et. al., 2012). They can adopt the activities such as
problem solving, group discussion, case study solving etc.
Activist- This types of people learn by using various activities such as brainstorming,
group discussion and role play. This type of learner has opportunity to interactive
learning, group work opportunity and communication and virtual classrooms (Hurst and
Patterson, 2014).
As per the above discussion it has been ascertained that Honey Mumford learning style is very
effective for learners who want to improve their personality and professional. As per this concept
i observe that I am activist types of Lerner who learn by observing, solving questionnaire, self
analysis, period discussion etc. This learning style assist me in learning by surrounding
environment. With assistance of this style I can learn the skills, ability and knowledge about the
working in health and social care organisation. In order to progress my personality and
professionalism I have attended a range of activities. Following are some activities and courses
which helped me in developing my personality in health and social care organisation-
 From my previous placement experience, i have learnt the time managemenmt skill in the
health and social carre organisation.With assistance of this skill in can managae large
numbers of patients at a single time.
 In my collage days, i have attended the personality development classes, workshops,
seminars etc through these i can have learnt the skills of communication and
coordination.
Strength
I have excellent time management skill
Weakness
I have lack of technical skill so as i am
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through which I can manage the large
numbers of patients in health and social care
organisation. Further with assistance of this
skill I handle various subordinates and their
activities at workplace
I have effective coordination skill through
which I can support and coordinate with my
team members at workplace so as they can
better accomplish their responsibility. Further
by this skill I have effective support and
coordinate with patient which assist me in
developing health relationship with them.
unable to solve the technical problem at
workplace. Further i am unable to use the
computer and other equipment in order to
prepare medical report of patients.
One of the major weakness is lack of
leadership skill so as i am unable to motivate,
control and monitor workers performance at
workplace. Further i am unable to given
presentation at workplace.
Opportunity
I have opportunity to work at a big social and
heath care organisation where i can improve
my experience and professionalism.
One more opportunity to learn some new
course and degree in health and social care
organisation
Threats
One major threat is to handle the large
numbers of patients at a single time in health
and social care organisation.
One another major threat to solve the high
level health disability and disease of patients.
Further take operation of patient in minimum
resources.
2.2
As per the above discussion it has been ascertained that there are various strength and
weaknesses in my personality. Being service provider in heath and social care organisation i
have to develop my personality in such manner so as i can provide excellent service to service
users and manage the large numbers of patients at workplace. As per the observation i have
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found that i have some weakness related to ineffective leadership and technical skill so i have to
work on for that. Following are a systematic development plan which i should adopt in order to
improve my personality and professionalism-
Skill & Ability Existing performance Ways for improvement
Coordination skill My coordination skill is quite
good through which i can
support and coordinate with
my subordinates at workplace.
But i need to develop more
excellent of my this skill and
ability.
In order to improve my
coordination skill i have to
organise team meeting and
attend group discussion. This
will assist me in working with
other service providers.
Further i can attend team
activity so as i can learn the
criteria of collective work and
collaboration.
Technical skill I have lack of effective
technical skill so as i ma
unable to prepare medical
report of patient by use of
computer or any other
electrical equipments. Further i
have don’t knowledge about
computer.
In order to improve my
technical skill i should attend
training and development
program. With assistance of
this program, I can enhance
my knowledge and ability with
computers and other technical
equipments. So that i can
prepare medical reports of
patients in health and social
care organisation.
Time management skill My time management skill is
quite good but i need to
maintain this for long time in
my personality. Further i need
to learn the criteria to handle
In order to improve and
maintain my time management
skill i should focus on attend
the personality development
classes ,seminars and lectures
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multiple project at a single
time.
so as I can learn various
models and theories of time
management. By use of this
theory i can learn the various
criteria of manage the time at
workplace.
Communication skill My communication skill is not
so good and i am unable to use
verbal communication tool. I
can only communicate with
help of written tool with other
service providers. I am less
effective to give speech at
workplace.
In order to improve my
communication skill i have to
organise the team meeting and
increase the interation with
people. Further i should attend
the personality development
classes where i can improve
my confidence level which
assist me in giving
presentation at workplace.
Leadership skill I have lack of leadership skill
so i am unable to monitor, and
control the subordinates at
workplace. Further i can not
evaluate employees
performance.
In order to improve my
leadership skill, i have to
attend the personality
development classes and
attend group discussion.
Further i should develop team
at workplace so as i can learn
the criteria of collective
working.
2.3
As per the above discussion it has been ascertained that there are various area inn which i
have to improve my personality and professionalism. Now I require to focus a systematic
monitoring against the plan according to the requisite of the health and social care organisation. I
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have to evaluate my progress according to the business need. Following are a systematic
monitoring and progress of my short term and long term planning at workplace-
ACTIVITY(4 Month) SKILLS Acquired Time scale
Personality development
classes and workshops
With assistance of these
classes I have learnt the
various theories and models of
personality development. It
can improve my personality
and professionalism I health
and social care organisation.
Within 3 week of starting PPD
module
Lecturer's in class room With assistance of this classes
I can learn the various criteria
to improve my working at
workplace. Further my
communication and leadership
skill also improve by use of
this method.
Within 3 week of starting PPD
module
ACTIVITY(5 Month) SKILLS Acquired Time scale
Group discussion With assistance of this
activity, I can learn the
interaction power through
which i can effectively
communicate with other
person. Further i can improve
my presentation skill at
workplace.
Within 12 week of starting
PPD module
Gives speech at collage This activity improves my
confidence level so as i can
conduct team meeting and
speech for other workers.
Within 15 week of starting
PPD module
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Further i can improve my
communication skill.
ACTIVITY(1 year) SKILLS Acquired Time scale
Training and development With assistance of this activity
i can learn the criteria and
methods of operate computer
and other electronic
equipment. So that i will able
to manage the technical work
like prepare medical report of
patients by use of computer.
Within 13 week of starting
PPD module
Placement experience From my previous placement
experience i have learnt the
skill of manage the large
numbers of projects at a single
time. Further i have leant the
criteria of manage large
number of patients at
workplace.
Within 16 week of starting
PPD module
2.4
As per the above discussions it has been ascertained that Being a service provider in
health and social care organisation i have need to improve my personality and ability so as i can
render effective health care services and care to patient and perform in an effective manner. For
this purpose i have attended lots of programs and activities which will assist me in improving my
personality and professionalism at workplace (Obiero, Seale and Berkley, 2015). The
development plan and progress is very significant for me because through this plan I have learnt
many new skill, quality and knowledge at workplace. By attend training and development
program i have learnt the skill of operate computer and other technical equipment. Through this
skill i can able to prepare medical report of employees. Further by attended personality
12

development classes i have learnt communication and coordination skill so as i have able to deal
with patients in an effective manner. With an assistance of the plan the communication skills are
being improved in appropriate manner. It allows me to have sustainable development and make
sure that goals and objectives are being accomplished. Time management skills are also being
developed effectively so that better opportunities can be attained in appropriate mannber.
TASK 3
3.1
In health and social care organisation, there are various types of people such as patients,
service providers, Social workers, health experts and manager etc. These all people have some
kind of relationship with each other and they coordinate with each other in order to attain
corporation goal. These all people collectively works and manage diverse assignment at
workplace so as they can attain predetermined target. All professional have major roles and
responsibility to render excellent health care services to patients so as they can recover their
disability and health issues. Professional have major duty to recover health issue of services
users and render then excellent care services so as they can feel and secure at the time of
treatment and operation.
Relationship with service users- Health care experts and service providers have major roles is to
render effective health care services and treatments to patients so as they can recover their health
issues and disability. They are responsible to develop effective and healthy relationship with
service users and their families (Prpić and et.al., 2015). Further professional have responsibility
to adopt confidentiality principle under which they are not suppose to disclose patients
information and personal detail with any other person. In additional to this, professional should
treat all patients as equally, they are not suppose to discriminate any patients on the basis of their
age, gender, sex , culture and region.
Relation with co-worker- All professional in health and social care organisation have
responsibility to create healthy environment at workplace. For this they should work in a
collective manner. All professional should coordinate and support with each other so as they can
collective achieve the goal of organisation.
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3.2
In order to analyse the personal and professional effectiveness in promoting and supporting the
rights of individual in health and social care organisation, I have used following models- Social care model-This model assist in ensuring that organization focus on structured and
systematic methods for overcome health issues and disability of patients.
 Medical care model- This model in health and social care organisation emphasize to
render specialist medical facilities and hearth services which provides flexibilities to
service users (Stewart and Kalueff, 2015). As per this concept professional provide
specialidst medical treatment to patients.
In addition to this, I can say that by having an improved focus on the models the key
standards are being followed. I also take care that members are focused towards overall working
and key values are being taken into account. Along with this, flexible work environment also
being promoted effectively.
3.3
In health and social care organisation, manager should adopt the following stages in order to
solve the conflicts between professionals-
 Analyse the sources of conflicts- In this stage manger of health and social care
organisation should analyse the actual sources of conflicts. Manager is liable to analyse
the actiual sources of conflicts at workplace. He/she responsible to assess the causes of
conflict situation.
 Understand the season behind situation- After analyse the actual cause of conflict, in next
stage manager of health and social care organisation is liable to assess the reason behind
the conflict at workplace. He she is responsible to such the reason and identify the actual
situation behind the conflict situation of workplace (Hassan and Hatmaker, 2015).
Manager also liable to understand the reason behind the conflict situation.
 Find alternative options- After understand the actual scene behind the conflict situation,
in next stage manager is liable to search the alternative solutions. Manager is responsible
to identify the best alternative solution of conflicts at workplace. The solution must be
suitable for both the parties who are involve in the situation.
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 Implementation-After find the best alternative option for conflict situation, in next stage
manager is liable to implement that alternative solution. The implementation must be
meaningful and objective oriented.
TASK 4
4.1
As a service provider in health and social care organisation, i have various roles and
responsibility toward organisation success. Further iu have also deal with various people such as
social care workers, experts and subordinates. For working with these people i have required
various effective skills which assist me in dealing and coordinating with them. Following are my
various skill and contribution which assists me in contributing and working with other at
workplace- Effective communication skill- I have effective verbal and non verbal communication
skill through which i can effectively deal with patients and my subordinate at workplace.
With assistance of this skill i can share my personal view and suggestion to other and
maintain my personal and professional relationship with co-workers.
 Coordination skill- With assistance of this skill i have maintained healthy relationship
with my co-workers. I have support and coordinate with my subordinate in high level
task or assignment. I have provided a great support to my team members in order to have
effective accomplishment of objectives. By having an improved focus on collective
working the issues are being resolved in desired manner. It also helps in leading business
firm towards impressive level of success.
4.2
Being a service provider, i have various responsibility and roles toward organisation. My
various roles may benefited for other for example i have adopted the principle of discrimination
under which i have treat all patients as equal. On the other hand i have adopted confidentiality
under which I can not share any patient’s personal information and data to other person. This
may create problem for other who want to analyse patients personal data. I am not well
acknowledged about the GP roles so it creates a issue for organisation. It also impacts the
coordination within team which need to be referred effectively.
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4.3
Being a service provider i have responsibility to coordinate with my co-worker. If any
conflict situation occurs at workplace then i am liable to resolve this by use various methods.
These methods are as follows-
 If any problem occurs within a team then i should have effective listen of others and tray
to understand the actual reason behind the situation (Zhao, 2015).
 I should support and coordinate with other people at workplace. Further i should find the
alternative solutions for problem if any conflicts occurs within team.
 I can also focus on preparing a PP notes so that activities can be recorded in appropriate
manner. It is beneficial to have improvement in work standard practice so that objectives
can be accomplished effectively.
 I can also focus effective consideration of structure so that roles and responsibilities can
be allocated effectively. It allows to improve the work performance.
4.4
Being a service provider in health and social care organisation, i can use the various strategies in
order to improve my contribution in team. These strategies are as follows- Personal interaction- By improving the interaction with other people i can improve my
personal relation as well as solve the conflicts at workplace. Further i can share
suggestions and views relatyed to team effectiveness with other (Denny and et.al., 2015). Self improvement- In order to improve team effectiveness firstly i should have to
improve my personality and professionalism so as i can perform in an effective manner.
By evaluate my own strength and weakness i can overcome my drawback and enhance
my efficiency.
 Feedback: By having an improved focus on the feedback process the individual can
easily understand the key aspects. It helps in understanding the key weakness so that
better strategies can be adopted. Along with this, communication on regular basis can
also be taken into account. It allows to have improvement in the communication and
make sure that objectives are being accomplished.
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CONCLUSION
From this project report it has been ascertained that individual skills and quality is very
essential for organisation success. In health and social care organisation, service provider have
various roles and responsibility toward organisation. Further they have to maintain effective and
healthy relationship with co-workers and other professionals so as they can collectively achieve
corporation objective.
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