Problem Solving and Decision Making in the Workplace

Problem solving and decision making

Table of Contents
INTRODUCTION 3
Complex problem in the workplace 3
Analyze information of the problem 3
Range of alternative solutions to the problem 4
Decision making technique 5
Develop a plan for implementing the solution. 5
Communicate the plan to stakeholders 6
Appropriate monitoring and review techniques 6
CONCLUSION 8
REFERENCES 10

INTRODUCTION
Problem solving is a method while decision
making is a process. Problem solving is more an
analytical aspect of thinking. It also uses intuition in
gathering facts. Decision making, on the other hand, is
more of a judgment where, after thinking, one will
take a course of action. The Kitchin is a fine
dining restaurant in Edinburgh, Scotland, run by Tom
Kitchin and his wife Michaela. It serves fresh Scottish
produce in a French style. It was awarded a Michelin
star within six months of opening.

Complex problem in the workplace
One of the most common and complex problems in the workplace is
communication problems and it refers to misunderstanding and
misinterpretating actions of other people at the workplace. This problem is
common at businesses but businesses like restaurants must keep it effective
otherwise it can affect the quality of service. The impact that these type of
problems leaves on the business is negative and it affects many things such
as morale of employees and reduction in productivity, affect the relationship
between colleagues. If it is not solved soon then it will lead to decrease in
profits and arise more of those situations where it affects the goodwill of
the restaurant in the market. Although scope of communication is
concerned with the functioning of business. It is a necessary aspect for
every business as it helps them to follow the chain of command and follow
orders from the top level of management.