Exploring Personal and Professional Development

This assignment provides a comprehensive overview of personal and professional development, discussing key theories such as Goffman's impression management, and analyzing its application in hospital wards. It also examines the importance of empathy, perspective-taking, and personal values in moral schemas, leadership, and customer loyalty. Furthermore, it touches on the significance of self-care and well-being for mental health professionals and the effectiveness of continuing professional development projects.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT IN HEALTH
AND SOCIAL CARE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Personal values and principles to support working in health and social care..................1
1.2 Personal culture and experience.......................................................................................2
1.3 New development and changes to personal value............................................................3
TASK 2............................................................................................................................................3
2.1 Assessment of current skills, abilities and learning styles...............................................3
2.2 Device and produce a holistic learning and development plan........................................4
2.3 Personal progress against personal development plan.....................................................5
2.4 Evaluate effectiveness of personal development plan......................................................5
TASK 3............................................................................................................................................6
3.1 Nature of different professional relationships..................................................................6
3.2 Promoting and supporting rights of different patients......................................................7
3.3 Issues which may arise in daily working environment....................................................8
TASK 4............................................................................................................................................8
4.1 Personal contribution when working with other..............................................................8
4.2 Limits of your own work role impact upon working process with others........................9
4.3 My working role in helping to minimise barriers to effective teamwork.........................9
4.4 Personal contribution to overall team's effectiveness in a collective manner................10
Covered in PPT....................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Enhancement in core competencies as per targets which assist to determine a way, so that
it can stated as personal improvement. Fundamentally, professional development is much related
to need of profession, thus people can improve their skills as well as knowledge with assist of
their occupation. This report is based on Mayday university hospital, which is providing their
facility in health and social care services in UK. Main purpose of this assignment is to determine
values, ambitious, accuracy and so forth, thus people can support their work. Culture as well as
experience of workers can affect widely on this firm either directly or indirectly (Antheunis,
Tates and Nieboer, 2013.). If manager create a development plan then it will assists staff
members to enhance their values and as result of it they can improve their work quality. Along
with this, if individuals work in group then it assists them to improve their work efficiency.
Additionally, collective efforts as well as contribution of group people aids to expand
effectiveness of team.
TASK 1
1.1 Personal values and principles to support working in health and social care
Intrinsic conceptual factors which assist people to identify about beneficial, useful,
positive as well as essential element as it will aid them in their work. These all beliefs cab be
related to smart work, honesty, trust and in addition discipline, it supports staff members at their
premises, hence they can execute their task more effectively. Personal values are very essential
because it works as a core competencies so that they can do their work in an adequate quality.
Along with this, it assist to identify work as well as style, thus they can do their activities
appropriately (Beddoe, 2010).
Principles which support working in social and health care are generally related with
determination of mental illness as well as workers have to be capable so that they can give
proper respond. Along with this, it is must for staff member to know about mental status of their
patients, therefore, they can render them proper treatment. Smart work of labour assist them to
evaluate condition of their patients and with help of an effective medical group they can provide
appropriate treatment to them. Other principle is to maintain safeguarding duties, so that
employer can identify risk easily. As result to, workers can perform their task without any
problem and in addition manage their manpower.
1

Hence, personal beliefs give support to staff members and administration of Mayday
university hospital so that they can enhance their work potentials as well as accuracy of their
labours, as result to they can provide better treatment and services to their patients.
1.2 Personal culture and experience
Employee's background is comprises in personal culture and which can affect patient of
this Respite ward of Mayday university hospital. There are various key elements which may
consist in personal culture of staff members:
Family: It develops an affect on ideas as well as work efficiency, structure of family and in
addition background can influence working of labours in Mayday university hospital (Cheong,
and Tsui, 2010). Every family have their own culture, beliefs, values, traditions and so on. It can
either directly or indirectly can affect organisation because every people has their own attitude
towards work.
Ethnicity: Basically, it is related with those groups, from where an employee is come. Their
work styles as well as thoughts are highly affected by ethnicity. It portrays limitations of
individuals as per their traditions or religion. Ethnicity is like a persons category who determine
each other on the basis of similarity like culture, social, language as well as experience.
Belief: Individual convictions impacts on certainties which serves to workers to consider things
positive as well as negatives. Positive impact can assist representative to try aggregate
endeavours in a group through a staff member. It is like s state of mind of individuals or their
attitude towards any work. It is personally and can be related with both true as well as false
thoughts or ideas.
Education: Health and social care is having a need of instruction to give aid to their customers
as well as patients in regards to their problems which are related to their health. It consider a
method for diminishing of workers for a specific point. It is fundamental for a group to have
level with taught colleagues in it to attempt a collective efforts with coordinated idea.
Life occasions: Marriage, birth of child, demise of relatives and so on, are having gigantic effect
on workers', it redirects their psyche from their work and errand which is not suitable with
respect to exactness which is required in the heath and social care association (Christopher and
Maris, 2010).
2

1.3 New development and changes to personal value
If there is any modification in personal values then it can provide affect on enterprise of
health and social care. As it develops an effective thinking and in addition unique thoughts of a
worker. There are some essential points which can affect new enhancement as well as change in
personal beliefs on staff members.
Equal rights: Staff individuals as well as labours who are working at a similar assignment in
Mayday university hospital, having a privilege of correspondence which impacts on them to
make balance in their endeavours. It assists to resolve favouritism amongst them which aid to
establish best group for association. Equality creates aggregate efforts of colleagues, if firm
makes a separation in pay rates as well as facilities amongst representatives. it affects contrarily
on them and lessen the work effectiveness and additionally confidence and trust of workers on
their enterprise.
Confidentiality: It influences labours, if their administration is utilizing classification between
workers in regards to top their wages and advantages, it is a sort of separation which decrease
contribution of employees in their team work and along with this, it diminishes trust, faith as
well as confidence of representative for their association (Hung and Yuen, 2010).
Legislation: It is identified with new arrangement of principles made by legislature for health
and social care association which makes an impulse for Mayday university hospital to make their
administrations as well as works appropriately. Many times regulatory bodies make correction in
their enactment for improvement of a specific part. It impacts on labours exercises and work
styles if new enactment is identified with them.
TASK 2
2.1 Assessment of current skills, abilities and learning styles
Interpersonal abilities assist in carrying out of working skills at workplace, there are some
essential skills are mentioned for assessment, as beneath:
Communication: It assist worker who are working in health and social care association. This
division is having a need of powerful collaboration which is conceivable by correspondence in
among colleagues in regards to their targets. It aids them to improve their plan through
discussion on their case. If people communicate easily then they can explain about anything
more effectively.
3

Time management: Mayday university hospital wants appropriate workers so that they can
perform their activities within time span. Along with this, it is necessary for manager to set
priorities of their work and divide it accordingly (Kinman and Grant, 2011).
Current skill's assessment
Skills Assessment Maximum marks
Communication 8.5 10
Time management 8 10
Self capacity is identified with proper planning as indicated by work and arranging cycle
can serves to a representative to propose an arrangement and methodology to execute their
exercises as needs be. A worker has to discover opportunities and can set out their targets
according to them. It assists them in their self-improvement. They need to cover their escape
clauses by utilizing reasonable learning styles which is suitable as per the circumstances of them.
They can utilize visual learnings, oral and individual getting the hang of concurring the
appropriateness for them.
2.2 Device and produce a holistic learning and development plan
Holistic advancement plan is much connected to personal development as per an
individual needs which may be either short or long term. Regular improvement is essential for
staff member of Mayday university hospital and it will be possible by setting both sorts of targets
i.e. short and long term (Kumari, 2011). Plan which is related to personal development is
mentioned as below:
Goals Why I want
this?
Few material
which provide
me support to
earn knowledge
Time limit which
assist to decide it
short, medium
and long term
Success criteria
Commitment To attain targets
in provided
period of time.
Books or journal
which are related
to management.
Two months,
short term target.
When I cover my
standard work
design in pre
4

chosen time span.
Team work To enhance my
participation in
group.
Methodologies
related with
management.
Approx a year
and medium term
goal.
When my team
can do their work
in definite time
frame.
Problem solving It may be
connected to task.
Practical
experience is
essential.
Almost five years
and long term
target.
When I can
manage a group
to execute work.
Flexibility To carry off time
as well as teams
as per work load.
Hypothetical
learnings which
can control me on
the adaptability in
working
environment and
along with this
practical
execution..
Approximately
five years and
long term goal
(Lapkin, Levett-
Jones and
Gilligan, 2013).
When I am able
to perform my
task in various
circumstances and
shifts.
2.3 Personal progress against personal development plan
Progress which is identified with an individual as well as professional improvement
program, thus they can be checked by the outcomes and execution of occupation. For instance, in
the event that I take information technology and the authority abilities as my self – improvement
designs so that they can be appropriate checking which aid with keeping records of aptitudes as
well as the sparing patients information. Alongside this it assists in taking care of electronic
gadgets and so on, the premise of that they can screen and break down the authority skills
through which I am dealing with an individual. Like savvy, if 150 staff members are work under
me and I need to deal with every one of them that I have to watch that what they are doing and
how they are manage their work in an effective as well as efficient manner (Lewin and Reeves,
2011). In that way, my advancement can be observed on the premise of execution evaluation.
5

2.4 Evaluate effectiveness of personal development plan
Personal advancement is a significant procedure for a person in field which is related to
health as well as social care industry. A social specialist needs to build up abilities and get
prepared every now and then so as to keep oneself informed with the most recent alterations. As
specified in above case, as a social employee IT and along with this leadership aptitudes
advancement is additionally incorporated into the program of training. This is necessary as these
capabilities helped me to get to the medicinal records carefully and made the working procedure
simpler. It likewise looks through the data in regards to any significant point through any
electronic gadget. Another critical element was judgement making in the preparation program
which helped me to build up the ability and along with this skills for immediate arrangement
setting aside a few minutes of need (Maslach and Jackson, 2013). For example, if any patient
wants assistance promptly then I can give aid in any way and I know before real help arrives.
TASK 3
3.1 Nature of different professional relationships
Health and social care administrations are much connected with this kind of sector. The
standards associated with engagement of well being as well as social care specialist
organizations and along with this clients are to be kept up by both to make an expert relationship.
These are principle ventures for giving successful administration as specialist associations are in
a defenceless state and wants to believe service provider to get legitimate care. There are various
kinds of health and social care service relations, which are mentioned as beneath:
Individuals: It is essential for professional to have formal relations with persons who are
utilizing health and social care services. Along with this, it is must to treat them with special care
as well as responsibilities (McNiff, 2010).
Family and friends: If an individuals relations with their family and friend is professional, then
it will be much formal. It is must for person to keep aside their personal behaviour when they are
doing their treatment.
Team members: It may consists subordinates, workers or colleagues. They all have professional
relationship with each other but it may be less as compare to relations with their patients.
Other agencies: Each and every kind of professional has a competitive relation with another
institutions. If they are of same field but they have much limited client base. Competition will
6

enhances as if any one of individual is using updated tools and techniques and along with this
services, as it is more effective.
Rights and responsibilities of user: People who are utilizing health and social administrations,
it is must for them to know about latest techniques. Along with this, it is necessary for them to
keep up professional ethics with service suppliers (Myyrya, Juujärvi and Pesso, 2010).
There are many forms of people who are working at health care, such as doctors,
researchers, nurses and so on. It is must for them to provide best services to society. They all are
connected with each other and give support also.
3.2 Promoting and supporting rights of different patients
In human services and social care benefits, the working model of the two ventures is
fundamental distinction amongst them. Medicinal services administrations concentrate on well
being and treatment of an individual while, social model concentrate on giving social
administrations to clients (Ngoc Thuy and Nguyen Hau, 2010).
Focus: Concentration of restorative theory is on person for treatment as well as advancement of
an individual while, social model manages issues made by entire public. It create people more
powerful to convey a superior administrations to their focused clients.
Tasks: Following stage of health care demonstrate is to modify a persons utilizing
administration as well as social care display relies upon evacuating issues in entire public and its
elements.
Services: Incapacitated individuals are casualties in human services part where as individual
utilizing administrations in social care demonstrate still have control over kind and along with
this service factors.
Information: People are made mindful of data identified with administrations, they are utilizing
and its effects in social model though in medicinal services display least data is given which is
associated with treatment as well as administrations (Reeves, Macmillan and Van Soeren, 2010).
Model in general public gives advantages to two people and in addition enterprise.
Services gave by associations are not only improvement of entire population and society, it
additionally works for augmenting benefits.
 Persons who are working in organisation by being a part of it, are profited frame and its
benefit winning and persuaded though people utilizing administrations need to pay high
charge for costly schemes prompting demotivation.
7

 An individual work harder and perform better to build theirs income while company gets
high productivity staff as well as employees.
 More duties are provided to directors and along with this seniors to cater a felling of trust
and unwaveringness and for firm this procedure diminishes labour turnover and cost of
enrollment.
3.3 Issues which may arise in daily working environment
Relationships which are associated with professional encounter problems and disputes
which are much similar to other relations. Industry of health and social care leads professional
issues while they are giving administrations to people. It will be connected to personal as well as
professional difficulties (Richards, Campenni and Muse-Burke, 2010).
 In a professional surroundings problems can be connected to ethics at premises. People
who are working over there have to follow each and every rules, so that no issues can be
arise. As result to, of any individual break rules then it will be easily determined.
 Conflicts amongst workers and managers can develop if there is no clear direction is
provided and along with this, if people are misuse their powers. Hence, it is must for
director to resolve it as soon as possible, thus staff members can complete their work
within time span.
 Each and every kind of people have their own values which can uprise disputes, as their
opinions are much different with each other. Therefore, it is must to determine their
common interest.
 Whenever a professional is doing their own practice, then it is must for them to keep in
mind the interest of their customers, so that they can accomplish it effectively.
 In big enterprises, there will be an important barrier, such as miscommunication. Hence,
it is essential for manager to make proper conventions within organisation, thus they will
reduce conflicts.
 It is must for employer of health and social care to resolve issues through its root, as
result to they can eliminate chances of disputes which may be arise in future (Schostak
and et. al., 2010).
8

TASK 4
4.1 Personal contribution when working with other
As the State Agency is having different issues they need to make powerful arrangements
on it which are given under here:
Under performing staff: As they are having new representatives so they need to give
appropriate preparing to build their aptitudes by which they can expand their execution and give
subjective work.
Poor communication amongst manager and workers: It is basic for the organization to
expand the adequacy of the business and workers relations. They need to enlist HR directors in
the association to give a medium in the middle of the workers and boss. And additionally they
need to give an email framework to impart in the middle of the business and representatives
(Suar and Khuntia, 2010).
4.2 Limits of your own work role impact upon working process with others
Each and every kind of staff members have their own limitations regarding their roles as
well as responsibilities and along with this it can be affected by others. As a trainee, I have my
own boundaries and I am allowed to provide any kind of new medical services to clients at any
cost. Additionally, if I am working on the post of management, then it is must for me to not
involve into work which is associated with care. I am not allowed to collect any form of data or
information from service user as well as colleagues. Documents which can be handled by
lawyers, I cannot hold them. Thus, I never be involved into any sort of activities which result is
adverse. As people will disrespect me, never trust on me, avoid me, never listen to me and so on.
Hence, it may reduce or decrease outcome which is associated with work (Thistlethwaite and
Moran, 2010).
4.3 My working role in helping to minimise barriers to effective teamwork
For better result, effective team work is essential because when people are performing
their task in groups then it may develop various problems. It may comprises, poor leadership,
lack of communication, high expectations, trust issues and so on. At the same time, there are
many manners to decrease these obstruction.
As a employee of social care, it is needed to do work with colleagues and along with
professionals. It may be nurses, doctors, pharmacist and so on and every union have their own
9

beliefs, cultures and values. Hence, it is necessary for people to share their views and knowledge
with each other at the beginning, but it will take lots of time.
Leadership can provide great influence on team working because if he or she is not a
great leader then persons of group are not able to perform their task in an adequate way. It may
be because of lack or guidance or communication (Trede, Macklin and Bridges, 2012). Thus, it is
necessary to make individuals aware regarding their roles and responsibilities, so that they can
perform their work within provided time span.
There are various ways to reduce barriers of team work, which are mentioned as below:
 It is must to build trust.
 An effective communication is essential.
 Staff members have to do their work as per their ability.
 Diminishes absentee rates.
As a result, staff members will do their work in an appropriate time in an effective as well
as efficient manner.
4.4 Personal contribution to overall team's effectiveness in a collective manner
Covered in PPT
CONCLUSION
As per above mentioned report it has been concluded that personal values as well as
principles have much importance in sector of health and social care. There are various elements
which can affect culture of staff members. If there is huge alteration in personal value of people
then it can be largely affect organisation and it may consists, rights of workers, legislation and so
on. If persons have effective interpersonal abilities, then it will assist to improve their
communication skills and along with this, they can easily manage their work. People can develop
personal development plan, as it will aid them in their working. In firm, there will be disputes
arise, thus it is essential to resolve it timely. Along with this, people have to cooperate with each
other, hence they can provide growth and success to organisation.
10

REFERENCES
Books and Journal
Antheunis, M. L., Tates, K. and Nieboer, T. E., 2013. Patients’ and health professionals’ use of
social media in health care: Motives, barriers and expectations. Patient education and
counseling. 92(3). pp.426-431.
Beddoe, L., 2010. Surveillance or reflection: Professional supervision in ‘the risk society’.
British Journal of Social Work. 40(4). pp.1279-1296.
Cheong, R. K. and Tsui, E., 2010. The roles and values of personal knowledge management: an
exploratory study. Vine. 40(2). pp.204-227.
Christopher, J. C. and Maris, J. A., 2010. Integrating mindfulness as self-care into counselling
and psychotherapy training. Counselling and Psychotherapy Research. 10(2). pp.114-
125.
Hung, H. T. and Yuen, S. C. Y., 2010. Educational use of social networking technology in higher
education. Teaching in higher education. 15(6). pp.703-714.
Kinman, G. and Grant, L., 2011. Exploring stress resilience in trainee social workers: The role of
emotional and social competencies. British Journal of Social Work. 41(2). pp.261-275.
Kumari, N., 2011. Personal therapy as a mandatory requirement for counselling psychologists in
training: A qualitative study of the impact of therapy on trainees’ personal and
professional development. Counselling Psychology Quarterly. 24(3). pp.211-232.
Lapkin, S., Levett-Jones, T. and Gilligan, C., 2013. A systematic review of the effectiveness of
interprofessional education in health professional programs. Nurse education today.
33(2). pp.90-102.
Lewin, S. and Reeves, S., 2011. Enacting ‘team’and ‘teamwork’: Using Goffman’s theory of
impression management to illuminate interprofessional practice on hospital wards.
Social Science & Medicine. 72(10). pp.1595-1602.
Maslach, C. and Jackson, S. E., 2013. A social psychological analysis. Social psychology of
health and illness, 227.
McNiff, J., 2010. Action research for professional development: Concise advice for new action
researchers. Dorset: September books.
Myyrya, L., Juujärvi, S. and Pesso, K., 2010. Empathy, perspective taking and personal values as
predictors of moral schemas. Journal of Moral Education. 39(2). pp.213-2.
Ngoc Thuy, P. and Nguyen Hau, L., 2010. Service personal values and customer loyalty: a study
of banking services in a transitional economy. International Journal of Bank Marketing.
28(6). pp.465-478.
Reeves, S., Macmillan, K. and Van Soeren, M., 2010. Leadership of interprofessional health and
social care teams: a socio‐historical analysis. Journal of nursing management. 18(3).
pp.258-264.
Richards, K., Campenni, C. and Muse-Burke, J., 2010. Self-care and well-being in mental health
professionals: The mediating effects of self-awareness and mindfulness. Journal of
Mental Health Counseling. 32(3). pp.247-264.
Schostak, J. and et. al., 2010. ‘Effectiveness of continuing professional development’project: a
summary of findings. Medical teacher. 32(7). pp.586-592.
Suar, D. and Khuntia, R., 2010. Influence of personal values and value congruence on unethical
practices and work behavior. Journal of Business Ethics. 97(3). pp.443-460.
Thistlethwaite, J. and Moran, M., 2010. Learning outcomes for interprofessional education
11

(IPE): Literature review and synthesis. Journal of interprofessional care. 24(5). pp.503-
513.
Trede, F., Macklin, R. and Bridges, D., 2012. Professional identity development: a review of the
higher education literature. Studies in Higher Education. 37(3). pp.365-384.
Online:
Personal and Professional Development Policy. 2015. [Online]. Available
through:<https://www.dundee.ac.uk/opd/policiesandreports/personalandprofessionaldevelo
pmentpolicy/>. [Accessed on 8th August 2017].
Personal or professional development plans. 2012. [Online]. Available
through:<http://www.faculty.londondeanery.ac.uk/e-learning/assessing-educational-
needs/personal-or-professional-development-plans>. [Accessed on 8th August 2017].
The difference between personal and professional development. 2017. [Online]. Available
through:<http://brayleinolearning.co.uk/blog/2014/october/09/what-is-the-difference-
between-personal-and-professional-development/>. [Accessed on 8th August 2017].
12