Professional Development Assignment
20 Pages5677 Words133 Views
Added on 2019-12-04
Professional Development Assignment
Added on 2019-12-04
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TABLE OF CONTENTSIntroduction................................................................................................................................3Task 1.........................................................................................................................................3AC1.1 Identification of objectives for improvement and range of decisions...................3AC1.2 Assessment of information and knowledge needs for effective decision makingprocess...............................................................................................................................5AC1.3 Assessment of internal and external sources of information.................................6AC1.4 Recommendations to bring improvements............................................................7Task 2.........................................................................................................................................7AC2.1 Identification of stakeholders for effective decision making process...................7AC2.2 Ways to communicate and development of relationships....................................8AC2.3 Involvement of stakeholders in decision making process.....................................8AC2.4 Design strategies for improvements......................................................................9Task 3.......................................................................................................................................10AC3.1 Existing process of communication in an organisation.......................................10AC3.2 Ways to improve appropriateness.......................................................................11AC3.3 Implementation of improvements to communication with stakeholders............12AC3.4 Personal plan to improve communication skills..................................................12Task 4.......................................................................................................................................13AC4.1 Approaches to collection, formatting, storage and dissemination of information13AC4.2 Carrying out changes for improvement in collection, formulation and storing data.........................................................................................................................................14AC4.3 Implementation of strategies to improve access to information an d knowledgesystem.............................................................................................................................14Conclusion................................................................................................................................15References................................................................................................................................16
FIGURES INDEXFigure 1: Differences Between Data, Information and Knowledge. ........................................5Figure 2: Difference Between Knowledge and Information......................................................6Figure 3: Sources of Information...............................................................................................8Figure 4: Approaches to monitoring of decision making process............................................11Figure 5: Communication Processing......................................................................................12Figure 6: One-way symmetrical model of Information strategy..............................................13Figure 7: Two-way asymmetrical model of Persuasive strategy.............................................13Figure 8: Two-way symmetrical model of Dialogue strategy..................................................13
INTRODUCTIONOrganisational knowledge is identified as invaluable resources in the present scenarioof global marketplace. It is not easy for any corporate entity to capture the organisationalknowledge and implement efficacious communication system within the workplace. Dua, S.,and et. al., (2012, p13) say that effective communication system will allow people to havebetter idea of making decisions. The present module particularly lay its concern over thedevelopment of understanding of interaction of different information, knowledge andcommunications. Moreover, it will also emphasize on how an IT system can be utilize aseffective management tool for the purpose of collection, storage, dissemination and renderingaccess to information and knowledge. An article from The 100 fastest-growing privatecompanies in the UK (2010) suggests that with the context of Poundland, a family ownedsingle-price retailer of the UK; an effectiveness of decision making process will be discussedin this report).TASK 1AC1.1 Identification of objectives for improvement and range of decisionsIn the provided case scenario, the sales revenue of Poundland retail is continuouslydeclining due to several reasons. The current market trend is rapidly changing with therevolution in industry and globalisation. Changing environment is also changing the needsand demands of employees and making the business organisations to adopt adequate andappropriate strategies of communication. Information and knowledge both terms used veryfrequently; for clear communication it is necessary to differentiate between these terms.Information is considered as prerequisite for knowledge. Knowledge is something which isbuilt in the mind of an individual (The Differences Between Data, Information andKnowledge. 2016). It helps the person to know, what, where and how are the things. It is kindof map which links a giant network of memories, thoughts, ideas, beliefs and predictions.Anybody can possess knowledge, but it may possible that the knowledge of several things getproved wrong. In contrast to this, information is something that allows an individual toenhance its knowledge beyond the senses. Information can be possessed by individuals indifferent manner.
Figure 1: Differences between Data, Information andKnowledge.(Source: The Differences Between Data, Information andKnowledge. 2016)
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