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Professional identity and practices Assignment Sample

   

Added on  2021-02-20

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Professional identityand practicesINTRODUCTIONProfessional identity and practices are the way or the different activities which an individual undertakes, for performing a particular profession. It is necessary for the individual to acquire such skills and learning capabilities for performing a particular profession. This assignment is based on Thomas COOK which is multinational hospitality industry provides travel and tourism services to the customers according to their requirements and demands. This report will throw highlights on the importance of on-going professional development and self-directed learning to enhance professional identity and career opportunities(Avalos, 2011). ALONG WITH THIS IT ALSO DISCUSSOWN COMPETENCIES SKILLS AND DIFFERENT APPROACHES TO LEARNING. Along with this professional development plan and well job interview will be discussed for the service industry role.P1. Examine Key benefits of on-going professional development for differentstakeholdersOngoing Professional development is also known as continuous improvement in one’sown skill and learning abilities as well as improvement in the products, processes andsystems of the company. This improvement is necessary within the service Industry so asto maintain its sustainability in the competitive business environment. Therefore Thomascook can provide training and development needs to its employees so that their skills andcapabilities can be enhanced. Stakeholders within the respective hotel are benefited fromsuch ongoing professional development programmes. These are discussed as follows- EMPLOYEES-Ongoing Professional Development practice provides various benefits to its employeessuch as-It leads to the enhancement of employee’s skill and capabilities which assist themto perform better as gains personal motivation and dedication to work onchallenging task.

This practice also helps the employees regarding future employment opportunities as well as getsadded value on their CV which indirectly aims towards career advancement opportunities(Bleach, 2014).Customers-There are various employer benefits within Thomas Cook, which are discussed as-It help the employers within the respective organization to get skilled workforce whichhave enhanced skills and capabilities and able to work efficiently towards attainingorganizational goals.It assist the respective company to gain competitive advantage as a way individual gives their best contribution towards working in the team and provides high professional services to the customers, thereby enhances brand image within the respective organisation (Bleach, 2014).P2. Investigation of Professional Employer Expectations of Skills andCompetenciesEmployers within the organisation are responsible for proper hiring and selection ofemployees according to their skills and competencies. Employers within Thomas cookhave certain expectations from its employees which is required for efficient businessperformance and higher growth within the organisation. It is discussed as follows-Skills-Communication skills- It is the major skill expected within the employees ofThomas Cook that is able to properly interact with its clients and customers so as toprovide them necessary information as well as solve their queries and issues.This .is the major skill required by the customers to deal with various clientTeam leading skills- Employees within the respective hospitality industry is able to work in teams with all the other members as well as lead their team in a proper manner so as to attain the organizational goals in a proper manner(Bleach, 2014). Competencies-Commercial Awareness- Employers expect from the employees of the Thomascook to be aware of the existing trends within the market and have proper

knowledge regarding how to provide proper services to customer so as gaincustomer’s trust towards the respective hospitality industry.Maintains Professional standards- Employees within the Thomas Cook areexpected to maintain professional standards within the workplace such that workingtheir business activities in a ethical nature in such a way that enhances brand imageof the company and attracts large number of customers. All these skills and competencies are effectively required while working within the respective hospitality industry as well as these also act as a parameter while hiring new employees for the vacant position (Brody and Hadar, 2011).TASK 2P3. Critically evaluation of own skills and competencies As per the situation, being an hr officer within Thomas cook hotel, this requires me toevaluate skills and capabilities in a proper manner so that roles and responsibilities can beperformed effectively. Evaluation of one’s own skill and competencies according to thespecific role are discussed as follows-Personal Skill AuditLEARNING SKILLSTARGET PROFICIENCYEXISTING PROFICIENCYSkills:SELF CONFIDENCECooperationCommunication Skills 106108108Abilities:Team HandlingResearch CapabilitiesTARGET PROFICIENCYEXISTING PROFICIENCY106109CompetenciesLeadershipProblem SolvingTARGET PROFICIENCYEXISTING PROFICIENCY109106

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