Effective Communication Styles and Time Management Skills in Delivering Training Events

PROFESSIONAL
PRACTICE

TABLE OF CONTENTS
LO 1.................................................................................................................................................3
P 1 Demonstration of effective communication styles and formats used to deliver training
event for target audience........................................................................................................3
P 2 Demonstration of effective time management skills in planning.....................................3
LO 2.................................................................................................................................................3
P 3 Problem-solving techniques used in designing and delivering an event..........................3
P 4 Critical reasoning that has been applied to deliver an event............................................4
LO 3.................................................................................................................................................4
P 5 Importance of team dynamics in the success of group work...........................................4
P 6 Work within a team to achieve a defined goal.................................................................5
LO 4.................................................................................................................................................5
P 7 Importance of CPD and its contribution to own learning................................................5
P 8 Development plan that outlines responsibilities, performance objectives and required
skills, knowledge and learning for future goals......................................................................6
REFERENCES................................................................................................................................7

LO 1
P 1 Demonstration of effective communication styles and formats used to deliver training event
for target audience
Communication is one of the most important thing which is required to be focused on in
order to complete a group or team task in a proper and successful manner (Jiang, Zhang and
Zhou, 2018). Each individual has their own type of communication style using which they
communicate with each other. There are four main types of communication styles: passive,
aggressive, passive aggressive and assertive. As a Team Leader Communication style adopted by
me was Assertive. Open communication was done where each and every one open to express
their own needs, desires, ideas and feelings. Other than this communication format chosen was
written where each group member communicated with each other in written format. For this a
separate WhatsApp group was created and using mails all the important documents or activity
results were shared with each group member. Either on WhatsApp group or using email
communication was done during all the activities.
P 2 Demonstration of effective time management skills in planning
Time management skills
The time management skills play an important role within the workplace and thus is
highly important for effective working. Some of the most commonly used time management
skills are: Setting the objectives, prioritizing the workloads, keeping the appointments as well as
scheduling the tasks as well as activities Time management basically means how an individual is
able to prioritize the workload and set the various objectives by effectively using the time. In
order to enhance productivity and performance of whole team individual plan was developed in
which all the activities, time period in which activity is to be done, progress and action was
identified. This individual plan helped us in completing all the activates on time. As per the
desired milestones these activities of the task were divided. This individual plan also helped
whole team in understanding which activity was required to be done in what time period. With
the help of this plan some of the activities were even completed in advance like quiz and survey.
LO 2
P 3 Problem-solving techniques used in designing and delivering an event
Whenever a group activity or task is done, it is quite obvious problems or issues occur
during the task or during an activity (Nonaka, Hirose and Takeda, 2016). It is one of the most