Project Management Concepts and Analysis
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This assignment delves into the core principles and practices of project management. It examines prominent models such as the CAPM and knowledge-based approaches to project success analysis. The discussion encompasses agile methodologies, system design considerations in project planning, and the crucial role of training and education for project managers. The provided bibliography offers a starting point for further research and understanding of key concepts in project management.
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Running head: PROJECT MANAGEMENT
Topic- Riverina Agriculture and Lifestyle Show
Name of the Student
Name of the University
Author’s Note
Topic- Riverina Agriculture and Lifestyle Show
Name of the Student
Name of the University
Author’s Note
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PROJECT MANAGEMENT
Table of Contents
Part 1: Measurable organizational goal...........................................................................................3
1.1 MOV summarization.............................................................................................................3
1.2 Project value..........................................................................................................................5
Part 2: Scope management plan.......................................................................................................6
2.1 Project scope..........................................................................................................................6
2.2 Procedure of scope management...........................................................................................7
2.3 Project resources........................................................................................................................7
Part 3: Schedule and work breakdown structure.............................................................................8
3.1 Project Milestone...................................................................................................................8
3.2 Project activities.....................................................................................................................9
3.3 Resources of the project.......................................................................................................10
3.4 Time estimation...................................................................................................................11
3.5 Budget..................................................................................................................................14
Part 4: Project risk analysis and plan.............................................................................................16
4.1 Assumptions........................................................................................................................16
4.2 Project risks and management strategy................................................................................16
Part 5: Quality management plan..................................................................................................19
5.1 Statement on quality management.......................................................................................19
5.2 Description of activities for maintaining project quality.....................................................19
PROJECT MANAGEMENT
Table of Contents
Part 1: Measurable organizational goal...........................................................................................3
1.1 MOV summarization.............................................................................................................3
1.2 Project value..........................................................................................................................5
Part 2: Scope management plan.......................................................................................................6
2.1 Project scope..........................................................................................................................6
2.2 Procedure of scope management...........................................................................................7
2.3 Project resources........................................................................................................................7
Part 3: Schedule and work breakdown structure.............................................................................8
3.1 Project Milestone...................................................................................................................8
3.2 Project activities.....................................................................................................................9
3.3 Resources of the project.......................................................................................................10
3.4 Time estimation...................................................................................................................11
3.5 Budget..................................................................................................................................14
Part 4: Project risk analysis and plan.............................................................................................16
4.1 Assumptions........................................................................................................................16
4.2 Project risks and management strategy................................................................................16
Part 5: Quality management plan..................................................................................................19
5.1 Statement on quality management.......................................................................................19
5.2 Description of activities for maintaining project quality.....................................................19
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PROJECT MANAGEMENT
6. Closure and evaluation..............................................................................................................20
6.1 Annotated Bibliography.......................................................................................................20
6.2 Developing closure checklist...............................................................................................20
6.3 Project evaluation................................................................................................................22
Bibliography..................................................................................................................................23
Appendices....................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25
PROJECT MANAGEMENT
6. Closure and evaluation..............................................................................................................20
6.1 Annotated Bibliography.......................................................................................................20
6.2 Developing closure checklist...............................................................................................20
6.3 Project evaluation................................................................................................................22
Bibliography..................................................................................................................................23
Appendices....................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25
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PROJECT MANAGEMENT
Part 1: Measurable organizational goal
1.1 MOV summarization
Measurable organization value is generally considered as one of the significant goal of
the project that is mainly used for elaborating the value that is brought within the project with the
help of various project team members.
Rank Factor Description Metrics Measurable
value
Time frame
1 Financial The
organization
“Globlex” spent
an amount of
money in order
to implement
the online
ticketing system
and it is
analyzed that
the money that
is spent on the
project helps in
enhancing the
yearly revenue
Project
calculation,
NPV as well as
Revenue
12% increment
in financial
value
1 months
PROJECT MANAGEMENT
Part 1: Measurable organizational goal
1.1 MOV summarization
Measurable organization value is generally considered as one of the significant goal of
the project that is mainly used for elaborating the value that is brought within the project with the
help of various project team members.
Rank Factor Description Metrics Measurable
value
Time frame
1 Financial The
organization
“Globlex” spent
an amount of
money in order
to implement
the online
ticketing system
and it is
analyzed that
the money that
is spent on the
project helps in
enhancing the
yearly revenue
Project
calculation,
NPV as well as
Revenue
12% increment
in financial
value
1 months
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PROJECT MANAGEMENT
of RALS.
2 Operational The operations
of RALS can be
easily managed
with the help of
newly
implemented
system.
Management
plan
10% reduction
of additional
work
2 months
3 Customer The
implementation
of ticketing
system within
RALS assists in
providing the
facility of online
payment and
booking to the
customers and
as a result more
number of
customers wants
to utilize this
facility.
Suggestions
and feedback
15% increase
in the number
of customers
1 month
4 Strategy In order to
implement the
Strategic
analysis matrix
5% increase in
the utilization
2 months
PROJECT MANAGEMENT
of RALS.
2 Operational The operations
of RALS can be
easily managed
with the help of
newly
implemented
system.
Management
plan
10% reduction
of additional
work
2 months
3 Customer The
implementation
of ticketing
system within
RALS assists in
providing the
facility of online
payment and
booking to the
customers and
as a result more
number of
customers wants
to utilize this
facility.
Suggestions
and feedback
15% increase
in the number
of customers
1 month
4 Strategy In order to
implement the
Strategic
analysis matrix
5% increase in
the utilization
2 months
5
PROJECT MANAGEMENT
system of online
ticketing, RALS
utilizes proper
management
strategies that
are helpful in
implementing
the project.
of management
strategies.
5 Social The
organization
wants to involve
social media in
order to promote
the facility that
the company is
providing due to
the newly
implemented
system.
Social sites 12% increase
in the number
of customers
2 months
1.2 Project value
The project plan of online ticketing system assists in delivering some of the values which
are as follows:
Faster: The response time between the clients as well as RALS decreases which
enhances the speed of organizational operations as well as functions.
PROJECT MANAGEMENT
system of online
ticketing, RALS
utilizes proper
management
strategies that
are helpful in
implementing
the project.
of management
strategies.
5 Social The
organization
wants to involve
social media in
order to promote
the facility that
the company is
providing due to
the newly
implemented
system.
Social sites 12% increase
in the number
of customers
2 months
1.2 Project value
The project plan of online ticketing system assists in delivering some of the values which
are as follows:
Faster: The response time between the clients as well as RALS decreases which
enhances the speed of organizational operations as well as functions.
6
PROJECT MANAGEMENT
Better: The customers of RALS can be able to receive proper facility of booking as well
as payment thus it can be analyzed that due to the implementation of online ticketing system
within RALS, the customer service of the organization can be easily improved.
Cheaper: The organization implements online ticketing system for providing cheaper
means in order to manage the organizational operation as the newly implemented system assists
in reducing the operation cost of RALS.
Part 2: Scope management plan
2.1 Project scope
The in-scope as well as out-scope of the project are as follows:
In-scope: The project in-scope includes:
Implementation of ticketing system for customers
Boosting financial revenue of the organization
Helps in providing the opportunity of booking and payment irrespective of the
place to the customers
Out-scope: The project out-scope includes:
Proper details of the materials are not provided
Information about suppliers is absent
PROJECT MANAGEMENT
Better: The customers of RALS can be able to receive proper facility of booking as well
as payment thus it can be analyzed that due to the implementation of online ticketing system
within RALS, the customer service of the organization can be easily improved.
Cheaper: The organization implements online ticketing system for providing cheaper
means in order to manage the organizational operation as the newly implemented system assists
in reducing the operation cost of RALS.
Part 2: Scope management plan
2.1 Project scope
The in-scope as well as out-scope of the project are as follows:
In-scope: The project in-scope includes:
Implementation of ticketing system for customers
Boosting financial revenue of the organization
Helps in providing the opportunity of booking and payment irrespective of the
place to the customers
Out-scope: The project out-scope includes:
Proper details of the materials are not provided
Information about suppliers is absent
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PROJECT MANAGEMENT
2.2 Procedure of scope management
The procedures that are generally used within the project in order to manage the project
scope are elaborated below:
Collecting proper information about project scope: It is quite important to collect
proper information about scope of the project in order to complete the project as per scope.
Proper communication: Proper communication must be present between the team
members as well as higher authorities so that the scope of the project can be easily managed.
Tracking project activities: It is very much necessary to track all the activities of the
project in order to complete the entire project within estimated time and budget. This assists in
managing the scope of the project.
2.3 Project resources
The resources that are utilized in the project are as follows:
Human resources: The people who are associated with the implementation of online
ticketing system are as follows:
Resource Name Std. Rate
Project manager $45.00/hr
Project planner $40.00/hr
Project developer $35.00/hr
System tester $35.00/hr
Financial manager $30.00/hr
PROJECT MANAGEMENT
2.2 Procedure of scope management
The procedures that are generally used within the project in order to manage the project
scope are elaborated below:
Collecting proper information about project scope: It is quite important to collect
proper information about scope of the project in order to complete the project as per scope.
Proper communication: Proper communication must be present between the team
members as well as higher authorities so that the scope of the project can be easily managed.
Tracking project activities: It is very much necessary to track all the activities of the
project in order to complete the entire project within estimated time and budget. This assists in
managing the scope of the project.
2.3 Project resources
The resources that are utilized in the project are as follows:
Human resources: The people who are associated with the implementation of online
ticketing system are as follows:
Resource Name Std. Rate
Project manager $45.00/hr
Project planner $40.00/hr
Project developer $35.00/hr
System tester $35.00/hr
Financial manager $30.00/hr
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PROJECT MANAGEMENT
Human resource manager $35.00/hr
Technical engineer $35.00/hr
Risk analyst $30.00/hr
Software requirements: The software requirements of the project include reporting tool,
management tool, communication tool and more.
Hardware requirements: The hardware that is needed within the project includes
processor, backup system, data storage and more.
Facility requirement: The project manager must create teams in order to execute the
project as per the assumed time and budget.
Others: The workers of the organization must be provided with proper facility of training
in order to complete the entire project effectively.
Part 3: Schedule and work breakdown structure
3.1 Project Milestone
Task Name Completion date
Milestone 1: Completion of initiation phase Thu 2/22/18
Milestone 2: Completion of planning phase Thu 3/8/18
Milestone 3: Completion of designing phase Wed 3/28/18
Milestone 4: Completion of development phase Tue 4/10/18
Milestone 5: Completion of testing phase Mon 4/30/18
PROJECT MANAGEMENT
Human resource manager $35.00/hr
Technical engineer $35.00/hr
Risk analyst $30.00/hr
Software requirements: The software requirements of the project include reporting tool,
management tool, communication tool and more.
Hardware requirements: The hardware that is needed within the project includes
processor, backup system, data storage and more.
Facility requirement: The project manager must create teams in order to execute the
project as per the assumed time and budget.
Others: The workers of the organization must be provided with proper facility of training
in order to complete the entire project effectively.
Part 3: Schedule and work breakdown structure
3.1 Project Milestone
Task Name Completion date
Milestone 1: Completion of initiation phase Thu 2/22/18
Milestone 2: Completion of planning phase Thu 3/8/18
Milestone 3: Completion of designing phase Wed 3/28/18
Milestone 4: Completion of development phase Tue 4/10/18
Milestone 5: Completion of testing phase Mon 4/30/18
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PROJECT MANAGEMENT
Milestone 6: completion of implementation phase Mon 5/28/18
Milestone 7: Closure phase completion Thu 5/31/18
3.2 Project activities
Figure 1: Project activities
(Source: Created by Author)
PROJECT MANAGEMENT
Milestone 6: completion of implementation phase Mon 5/28/18
Milestone 7: Closure phase completion Thu 5/31/18
3.2 Project activities
Figure 1: Project activities
(Source: Created by Author)
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3.3 Resources of the project
Figure 2: Project resources
(Source: Created by Author)
PROJECT MANAGEMENT
3.3 Resources of the project
Figure 2: Project resources
(Source: Created by Author)
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PROJECT MANAGEMENT
3.4 Time estimation
Task Name Duration Start Finish
Online ticket booking system in RALS 91 days Mon 1/22/18 Mon 6/4/18
Initiation phase 23 days Mon 1/22/18 Thu 2/22/18
Creating business case 6 days Mon 1/22/18 Tue 1/30/18
Identifying project requirements 5 days Wed 1/31/18 Tue 2/6/18
Analyzing feasibility of the project 4 days Wed 2/7/18 Mon 2/12/18
Creating project charter 3 days Tue 2/13/18 Thu 2/15/18
Hiring project team members 5 days Fri 2/16/18 Thu 2/22/18
Milestone 1: Completion of initiation
phase
0 days Thu 2/22/18 Thu 2/22/18
Planning phase 26 days Fri 2/23/18 Wed 4/4/18
Creating plan of the project 5 days Fri 2/23/18 Thu 3/1/18
Creating plan for managing resources 6 days Fri 2/23/18 Fri 3/2/18
Financial plan 4 days Fri 3/2/18 Wed 3/7/18
development of project management plan 5 days Fri 3/2/18 Thu 3/8/18
Quality management plan 6 days Fri 3/16/18 Fri 3/23/18
Assigning works to project team
members
6 days Mon 3/26/18 Wed 4/4/18
Developing communication plan 5 days Thu 3/8/18 Thu 3/15/18
Milestone 2: Completion of planning
phase
0 days Thu 3/8/18 Thu 3/8/18
PROJECT MANAGEMENT
3.4 Time estimation
Task Name Duration Start Finish
Online ticket booking system in RALS 91 days Mon 1/22/18 Mon 6/4/18
Initiation phase 23 days Mon 1/22/18 Thu 2/22/18
Creating business case 6 days Mon 1/22/18 Tue 1/30/18
Identifying project requirements 5 days Wed 1/31/18 Tue 2/6/18
Analyzing feasibility of the project 4 days Wed 2/7/18 Mon 2/12/18
Creating project charter 3 days Tue 2/13/18 Thu 2/15/18
Hiring project team members 5 days Fri 2/16/18 Thu 2/22/18
Milestone 1: Completion of initiation
phase
0 days Thu 2/22/18 Thu 2/22/18
Planning phase 26 days Fri 2/23/18 Wed 4/4/18
Creating plan of the project 5 days Fri 2/23/18 Thu 3/1/18
Creating plan for managing resources 6 days Fri 2/23/18 Fri 3/2/18
Financial plan 4 days Fri 3/2/18 Wed 3/7/18
development of project management plan 5 days Fri 3/2/18 Thu 3/8/18
Quality management plan 6 days Fri 3/16/18 Fri 3/23/18
Assigning works to project team
members
6 days Mon 3/26/18 Wed 4/4/18
Developing communication plan 5 days Thu 3/8/18 Thu 3/15/18
Milestone 2: Completion of planning
phase
0 days Thu 3/8/18 Thu 3/8/18
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PROJECT MANAGEMENT
Design phase 36 days Fri 3/9/18 Thu 5/3/18
Development of project design 7 days Thu 3/29/18 Tue 4/10/18
Creating use case 6 days Fri 3/9/18 Mon 3/19/18
Creating class diagram for the ticketing
system
8 days Wed 4/11/18 Fri 4/20/18
designing interface for the system 7 days Tue 3/20/18 Wed 3/28/18
Designing of phase contingency for the
project
8 days Mon 4/23/18 Thu 5/3/18
Creating system prototype 5 days Mon 4/23/18 Mon 4/30/18
Milestone 3: Completion of designing
phase
0 days Wed 3/28/18 Wed 3/28/18
Development phase 34 days Thu 3/29/18 Fri 5/18/18
Coding 6 days Fri 5/4/18 Fri 5/11/18
Inserting data with database 5 days Mon 5/14/18 Fri 5/18/18
Project re-estimation 7 days Thu 3/29/18 Tue 4/10/18
Connecting database with the online
ticketing system
6 days Thu 3/29/18 Mon 4/9/18
Milestone 4: Completion of
development phase
0 days Tue 4/10/18 Tue 4/10/18
Testing phase 24 days Wed 4/11/18 Tue 5/15/18
Making development checklist 8 days Wed 4/11/18 Fri 4/20/18
Interface testing 7 days Mon 4/23/18 Wed 5/2/18
PROJECT MANAGEMENT
Design phase 36 days Fri 3/9/18 Thu 5/3/18
Development of project design 7 days Thu 3/29/18 Tue 4/10/18
Creating use case 6 days Fri 3/9/18 Mon 3/19/18
Creating class diagram for the ticketing
system
8 days Wed 4/11/18 Fri 4/20/18
designing interface for the system 7 days Tue 3/20/18 Wed 3/28/18
Designing of phase contingency for the
project
8 days Mon 4/23/18 Thu 5/3/18
Creating system prototype 5 days Mon 4/23/18 Mon 4/30/18
Milestone 3: Completion of designing
phase
0 days Wed 3/28/18 Wed 3/28/18
Development phase 34 days Thu 3/29/18 Fri 5/18/18
Coding 6 days Fri 5/4/18 Fri 5/11/18
Inserting data with database 5 days Mon 5/14/18 Fri 5/18/18
Project re-estimation 7 days Thu 3/29/18 Tue 4/10/18
Connecting database with the online
ticketing system
6 days Thu 3/29/18 Mon 4/9/18
Milestone 4: Completion of
development phase
0 days Tue 4/10/18 Tue 4/10/18
Testing phase 24 days Wed 4/11/18 Tue 5/15/18
Making development checklist 8 days Wed 4/11/18 Fri 4/20/18
Interface testing 7 days Mon 4/23/18 Wed 5/2/18
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Unit testing 5 days Mon 4/23/18 Mon 4/30/18
User acceptance testing 6 days Tue 5/8/18 Tue 5/15/18
System testing 5 days Thu 5/3/18 Wed 5/9/18
Milestone 5: Completion of testing
phase
0 days Mon 4/30/18 Mon 4/30/18
Implementation phase 20 days Tue 5/1/18 Mon 5/28/18
Installation of the system 6 days Thu 5/10/18 Thu 5/17/18
System implementation checking 7 days Thu 5/10/18 Fri 5/18/18
Training 5 days Tue 5/1/18 Mon 5/7/18
Providing proper facility of user testing 7 days Fri 5/18/18 Mon 5/28/18
System handover 5 days Tue 5/8/18 Mon 5/14/18
Milestone 6: completion of
implementation phase
0 days Mon 5/28/18 Mon 5/28/18
Closure phase 15 days Tue 5/15/18 Mon 6/4/18
Review of post project 6 days Tue 5/15/18 Tue 5/22/18
Re-assigning project resources 5 days Tue 5/29/18 Mon 6/4/18
Stakeholder sign off 3 days Tue 5/29/18 Thu 5/31/18
Documentation 4 days Wed 5/23/18 Mon 5/28/18
Milestone 7: Closure phase completion 0 days Thu 5/31/18 Thu 5/31/18
PROJECT MANAGEMENT
Unit testing 5 days Mon 4/23/18 Mon 4/30/18
User acceptance testing 6 days Tue 5/8/18 Tue 5/15/18
System testing 5 days Thu 5/3/18 Wed 5/9/18
Milestone 5: Completion of testing
phase
0 days Mon 4/30/18 Mon 4/30/18
Implementation phase 20 days Tue 5/1/18 Mon 5/28/18
Installation of the system 6 days Thu 5/10/18 Thu 5/17/18
System implementation checking 7 days Thu 5/10/18 Fri 5/18/18
Training 5 days Tue 5/1/18 Mon 5/7/18
Providing proper facility of user testing 7 days Fri 5/18/18 Mon 5/28/18
System handover 5 days Tue 5/8/18 Mon 5/14/18
Milestone 6: completion of
implementation phase
0 days Mon 5/28/18 Mon 5/28/18
Closure phase 15 days Tue 5/15/18 Mon 6/4/18
Review of post project 6 days Tue 5/15/18 Tue 5/22/18
Re-assigning project resources 5 days Tue 5/29/18 Mon 6/4/18
Stakeholder sign off 3 days Tue 5/29/18 Thu 5/31/18
Documentation 4 days Wed 5/23/18 Mon 5/28/18
Milestone 7: Closure phase completion 0 days Thu 5/31/18 Thu 5/31/18
14
PROJECT MANAGEMENT
3.5 Budget
Budget calculation
Resources Cost
Human resources (as per Gantt chart) $80,280.00
Fringe 20% $16,056.00
Total cost of human resource $96,336.00
Material cost $15,000.00
Training cost $12,000.00
Total budget of the project $123,336
PROJECT MANAGEMENT
3.5 Budget
Budget calculation
Resources Cost
Human resources (as per Gantt chart) $80,280.00
Fringe 20% $16,056.00
Total cost of human resource $96,336.00
Material cost $15,000.00
Training cost $12,000.00
Total budget of the project $123,336
15
PROJECT MANAGEMENT
Time phase budget
Figure 3: Time phase budget
(Source: Created by Author)
PROJECT MANAGEMENT
Time phase budget
Figure 3: Time phase budget
(Source: Created by Author)
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Part 4: Project risk analysis and plan
4.1 Assumptions
The assumptions which are made within the project are as follows:
The entire project will be successfully executed within the budget that is estimated
The project will be completed within 91 days
The system which will be developed helps in resolving the organizational issues and
assists in providing proper facilities to the customers.
4.2 Project risks and management strategy
Risks Description Impact Probability Responsible
person
Mitigation
strategies
Improper
interface
testing
If interface
testing is not
done
appropriately
then the users
of the project
may face
number of
challenges as
well as issues
while using it.
Medium Low Tester It is quite
important to
undertake
system
interface
testing before
installation so
that the users
does not face
any issues or
challenges.
Inappropriate If the project High High Financial It is very much
PROJECT MANAGEMENT
Part 4: Project risk analysis and plan
4.1 Assumptions
The assumptions which are made within the project are as follows:
The entire project will be successfully executed within the budget that is estimated
The project will be completed within 91 days
The system which will be developed helps in resolving the organizational issues and
assists in providing proper facilities to the customers.
4.2 Project risks and management strategy
Risks Description Impact Probability Responsible
person
Mitigation
strategies
Improper
interface
testing
If interface
testing is not
done
appropriately
then the users
of the project
may face
number of
challenges as
well as issues
while using it.
Medium Low Tester It is quite
important to
undertake
system
interface
testing before
installation so
that the users
does not face
any issues or
challenges.
Inappropriate If the project High High Financial It is very much
17
PROJECT MANAGEMENT
estimation of
budget
budget is not
estimated after
analyzing the
market price of
various
resources then
it will be quite
difficult to
complete the
entire project
within
estimated
budget as well
as time.
manager necessary to
estimate the
project budget
after analyzing
the market
prices in order
to estimate
budget
accurately.
Inappropriate
allocation of
resources
If project
resources are
not allocated
properly then
the project
managers faces
difficulty in
executing the
entire project
High Medium Resource
manager
It is very much
necessary to
allocate the
resources
properly within
the project for
successfully
completing the
project within
PROJECT MANAGEMENT
estimation of
budget
budget is not
estimated after
analyzing the
market price of
various
resources then
it will be quite
difficult to
complete the
entire project
within
estimated
budget as well
as time.
manager necessary to
estimate the
project budget
after analyzing
the market
prices in order
to estimate
budget
accurately.
Inappropriate
allocation of
resources
If project
resources are
not allocated
properly then
the project
managers faces
difficulty in
executing the
entire project
High Medium Resource
manager
It is very much
necessary to
allocate the
resources
properly within
the project for
successfully
completing the
project within
18
PROJECT MANAGEMENT
within the
assumed time.
time.
Inappropriate
training
facility
Due to
improper
training
facility, the
project team
members may
face difficulty
in completing
the project.
High High Human
resource
manager
Proper facility
of training
must be
providing to
the project
team members
so that they can
be able to
complete the
project
successfully.
Improper time
estimation
As the project
managers of the
project does not
have proper
experience of
managing
project they
estimated time
for
implementing
High High Project
manager
Experienced
project
managers must
be hired within
the project.
PROJECT MANAGEMENT
within the
assumed time.
time.
Inappropriate
training
facility
Due to
improper
training
facility, the
project team
members may
face difficulty
in completing
the project.
High High Human
resource
manager
Proper facility
of training
must be
providing to
the project
team members
so that they can
be able to
complete the
project
successfully.
Improper time
estimation
As the project
managers of the
project does not
have proper
experience of
managing
project they
estimated time
for
implementing
High High Project
manager
Experienced
project
managers must
be hired within
the project.
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PROJECT MANAGEMENT
the online
ticketing
system is found
to be
inaccurate.
Part 5: Quality management plan
5.1 Statement on quality management
The organization RALS helps in providing proper facility of online booking as well as
payment to the customers with the help of online ticketing system. It is identified that with the
help of the newly implemented system the customers can book their tickets as well as can be able
to complete the payment procedure from anywhere irrespective of the place and time. The
system also resolves the problem of the customers that they face due to the manual procedure of
ticket buying. In addition to this, it is identified that the organization provides proper customer
experiences so that more of customers get attracted due to the facilities that is provided by
RALS.
5.2 Description of activities for maintaining project quality
The project team of RALS generally implements for ensuring project quality. This can be
elaborated with the help of two testing methods which are elaborated below:
Verification testing: Verification testing method is generally performed in order to
verify that whether the requirements of the project can be met by running the software or not.
The outputs the development stages are generally subjected to verification in order to check
PROJECT MANAGEMENT
the online
ticketing
system is found
to be
inaccurate.
Part 5: Quality management plan
5.1 Statement on quality management
The organization RALS helps in providing proper facility of online booking as well as
payment to the customers with the help of online ticketing system. It is identified that with the
help of the newly implemented system the customers can book their tickets as well as can be able
to complete the payment procedure from anywhere irrespective of the place and time. The
system also resolves the problem of the customers that they face due to the manual procedure of
ticket buying. In addition to this, it is identified that the organization provides proper customer
experiences so that more of customers get attracted due to the facilities that is provided by
RALS.
5.2 Description of activities for maintaining project quality
The project team of RALS generally implements for ensuring project quality. This can be
elaborated with the help of two testing methods which are elaborated below:
Verification testing: Verification testing method is generally performed in order to
verify that whether the requirements of the project can be met by running the software or not.
The outputs the development stages are generally subjected to verification in order to check
20
PROJECT MANAGEMENT
against the various input specification of the project. Additionally, it is analyzed that verification
procedure generally comprises of all the activities that are helpful in producing proper quality of
outcome.
Validation testing: Validation testing method is undertaken for elaborating the system
within its development phase so that it can be easily analyzed that all the project requirements
are met. Furthermore, the aim of the system is to check the accuracy of the final work of the
project.
6. Closure and evaluation
6.1 Annotated Bibliography
Provided in the appendix.
6.2 Developing closure checklist
Task Name Resource Names Signature
Creating business case
Project manager, Project
planner
Identifying project
requirements
Project developer
Hiring project team
members
Human resource manager,
Project manager
Creating plan for managing
resources
Human resource manager
PROJECT MANAGEMENT
against the various input specification of the project. Additionally, it is analyzed that verification
procedure generally comprises of all the activities that are helpful in producing proper quality of
outcome.
Validation testing: Validation testing method is undertaken for elaborating the system
within its development phase so that it can be easily analyzed that all the project requirements
are met. Furthermore, the aim of the system is to check the accuracy of the final work of the
project.
6. Closure and evaluation
6.1 Annotated Bibliography
Provided in the appendix.
6.2 Developing closure checklist
Task Name Resource Names Signature
Creating business case
Project manager, Project
planner
Identifying project
requirements
Project developer
Hiring project team
members
Human resource manager,
Project manager
Creating plan for managing
resources
Human resource manager
21
PROJECT MANAGEMENT
Financial plan Financial manager
development of project
management plan
Risk analyst
Quality management plan Project manager, Risk analyst
Developing communication
plan
Human resource manager,
Project manager
Creating use case Project developer
Creating class diagram for
the ticketing system
Project developer
designing interface for the
system
Project developer, Technical
engineer
Designing of phase
contingency for the project
Project developer
Coding Project developer
Inserting data with database Project developer
Project re-estimation
Human resource manager,
System tester
Connecting database with
the online ticketing system
Technical engineer, Financial
manager
Interface testing System tester
Unit testing Risk analyst
User acceptance testing Human resource manager, Risk
PROJECT MANAGEMENT
Financial plan Financial manager
development of project
management plan
Risk analyst
Quality management plan Project manager, Risk analyst
Developing communication
plan
Human resource manager,
Project manager
Creating use case Project developer
Creating class diagram for
the ticketing system
Project developer
designing interface for the
system
Project developer, Technical
engineer
Designing of phase
contingency for the project
Project developer
Coding Project developer
Inserting data with database Project developer
Project re-estimation
Human resource manager,
System tester
Connecting database with
the online ticketing system
Technical engineer, Financial
manager
Interface testing System tester
Unit testing Risk analyst
User acceptance testing Human resource manager, Risk
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22
PROJECT MANAGEMENT
analyst
Installation of the system Technical engineer
System implementation
checking
Training
Human resource manager,
Project planner
Providing proper facility of
user testing
Project planner
Review of post project Project manager
Re-assigning project
resources
Project manager
Stakeholder sign off Human resource manager
6.3 Project evaluation
The project will be evaluated in context to MOV with the help of procedure that are
provided below:
Determining different areas of impact within the project
Identifying value of the project
Development of appropriate metric within the project
Setting appropriate project timeframe
Identifying and getting agreement from different project stakeholders
PROJECT MANAGEMENT
analyst
Installation of the system Technical engineer
System implementation
checking
Training
Human resource manager,
Project planner
Providing proper facility of
user testing
Project planner
Review of post project Project manager
Re-assigning project
resources
Project manager
Stakeholder sign off Human resource manager
6.3 Project evaluation
The project will be evaluated in context to MOV with the help of procedure that are
provided below:
Determining different areas of impact within the project
Identifying value of the project
Development of appropriate metric within the project
Setting appropriate project timeframe
Identifying and getting agreement from different project stakeholders
23
PROJECT MANAGEMENT
Bibliography
Conforto, E. C., Salum, F., Amaral, D. C., da Silva, S. L., & de Almeida, L. F. M. (2014). Can
agile project management be adopted by industries other than software
development?. Project Management Journal, 45(3), 21-34.
Fleming, Q. W., &Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Joslin, R., & Müller, R. (2015). Relationships between a project management methodology and
project success in different project governance contexts. International Journal of Project
Management, 33(6), 1377-1392.
Kasemsap, K. (2016). The roles of information technology and knowledge management in
project management metrics. Project Management: Concepts, Methodologies, Tools, and
Applications: Concepts, Methodologies, Tools, and Applications, 229.
Kerzner, H., &Saladis, F. P. (2017). Project management workbook and PMP/CAPM exam study
guide. John Wiley & Sons.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Lientz, B., & Rea, K. (2016). Breakthrough technology project management. Routledge.
Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and
technology. Taylor & Francis.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.
PROJECT MANAGEMENT
Bibliography
Conforto, E. C., Salum, F., Amaral, D. C., da Silva, S. L., & de Almeida, L. F. M. (2014). Can
agile project management be adopted by industries other than software
development?. Project Management Journal, 45(3), 21-34.
Fleming, Q. W., &Koppelman, J. M. (2016, December). Earned value project management.
Project Management Institute.
Joslin, R., & Müller, R. (2015). Relationships between a project management methodology and
project success in different project governance contexts. International Journal of Project
Management, 33(6), 1377-1392.
Kasemsap, K. (2016). The roles of information technology and knowledge management in
project management metrics. Project Management: Concepts, Methodologies, Tools, and
Applications: Concepts, Methodologies, Tools, and Applications, 229.
Kerzner, H., &Saladis, F. P. (2017). Project management workbook and PMP/CAPM exam study
guide. John Wiley & Sons.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Lientz, B., & Rea, K. (2016). Breakthrough technology project management. Routledge.
Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and
technology. Taylor & Francis.
Schwalbe, K. (2015). Information technology project management. Cengage Learning.
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