Project Manager Skills for Software Development

This assignment explores the crucial skills a project manager must possess for effective software development. It highlights the importance of personal attributes like motivation and communication, technical proficiency in programming languages and software applications, and management skills encompassing project estimation, resource allocation, and change tracking using project management tools. The document emphasizes the role of project managers in guiding development teams, identifying flaws, and ensuring efficient and high-quality system development.

Running head: PROJECT MANAGEMENT
Project Management: Case Study on RALS
[Name of Student]
[Name of University]

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PROJECT MANAGEMENT
Table of Contents
Part 1:...................................................................................................................................2
1.1. Team Name/ Team/ Description...............................................................................2
1.2. Team Charter............................................................................................................4
1.2.1. Skills and Knowledge Inventory...........................................................................4
1.2.2. Roles and Responsibility.......................................................................................5
1.2.3. Team Communication...........................................................................................6
1.2.4. Team Rules & Expectation................................................................................8
1.2.5. Signatures..........................................................................................................8
Part 2:...................................................................................................................................9
Learning Cycles...............................................................................................................9
Part 3:.................................................................................................................................10
Communication Plan.....................................................................................................10
Part 4:.................................................................................................................................13
Reflection.......................................................................................................................13
Bibliography......................................................................................................................15

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Part 1:
1.1. Team Name/ Team/ Description
Name of Project: “Riverina Agriculture and Lifestyle Digital Ticketing System”
Start Date 31/08/2017
Team Member Contact Details
Amparo Anglade 123 main St Ste 1 11, San Bernardino, CA 93121
Phone
806-468-7430
Country code
1
Email
[e-mail]
Anabel Daivs 17 old Post road palm Springs CA 92419
Phone
714-462-5286
Country code
1
Email

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PROJECT MANAGEMENT
[e-mail]
Haywood Firestine 917 Ventura Blvd Sherman oaks CA 91619
Phone
805-982-6390
Country code
1
Email
John [e-mail]
Jack J. Cheng 3006 Douglas Dairy Road
Martinsville, VA 24112
Phone
276-403-1816
Country code
1
Email
[e-mail]
Overview of the Project: A digital ticketing system is required to be developed for selling the
ticket of the lifestyle show organized in Riverina.

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PROJECT MANAGEMENT
Project Description: The project is to develop an information system that would reduce the
effort of the volunteers and gain more profit for the business. An online ticket selling platform is
required to be created such the organization can sell the tickets of the lifestyle show via internet
and display other offers to the customer for attracting them. The development of the information
system would reduce the requirement of volunteers and help in faster selling of the tickets and
reach more number of customer at a time.
1.2. Team Charter
1.2.1. Skills and Knowledge Inventory
Name of Member Role in the project Skills and knowledge
Amparo Anglade System analyst Have ample technical knowledge and have the
ability to work with the user for the
formulation of the requirement. Can think
logically and good in problem solving
environment.
Anabel Daivs Project manager Have previous experience of project
development and can use different project
management tools for scheduling and resource
management. Has the ability to motivate the
team member and confidence to complete the
project in time.
Haywood Firestine Risk Manager Is attentive and takes time to understand the

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PROJECT MANAGEMENT
current situation and determine the risk
associated with the development of the system
and provides solution to avoid it.
Jack J. Cheng Operational
Manager
The main task of the operational manager is to
manage the availability of the resources
required for the development of the project
1.2.2. Roles and Responsibility
Team Member
Name
Roles Responsibility
Amparo Anglade System analyst  Is responsible to define the problem in the system
by communicating with the client.
 Is also responsible for the development of a
solution with the preparation of alternative ways.
Anabel Daivs Project manager  Is responsible for monitoring the progress of work
 Planning and definition of the scope, resource
planning, development of the project budget
Haywood Firestine Risk Manager  Is responsible for identification and analysis of
financial impact and loss of the organization or the
employees

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PROJECT MANAGEMENT
 Is responsible to examine the cost effective
opportunities for balancing the retention
Jack J. Cheng Operational
Manager
 Is responsible to arrange the computers required
for coding and unit testing of the functional
modules
 Is responsible to manage the human resources and
check the workplace safety for reducing the risk of
electrical hazard
1.2.3. Team Communication
Team Member Location Meeting
Times
Ways of
communication
Information
Stored/Documented
Amparo
Anglade
San Bernardino Tue 03:00 Email and
conference call
The requirement of the
project is created and
conveyed to the project
manager for successful
development of the
project and
arrangement of the
team members.
Anabel Daivs Palm Springs Tue 07:00 Meetings, Video
Conferencing and
Project manager
communicates with the

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Email team members for
analyzing the
requirement of the
project and creation off
the project schedule.
Haywood
Firestine
Ventura Blvd
Sherman oaks
Wed 13:00 Email and
Meetings
The different risk
associated with the
development of the
project are conveyed to
the team members and
a risk management plan
is created for the
mitigation of the risk.
Jack J. Cheng 3006 Douglas
Dairy Road
Martinsville, VA
24112
Fri 11:00 Meetings, Emails
and
telecommunication
The requirement of the
project is analyzed and
a list of resources
allocated to the
development team is
stored for the
management of the
resources.

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PROJECT MANAGEMENT
1.2.4. Team Rules & Expectation
Previous experience- The project manager have the previous experience of development
of an information system and work as a team. The overall goal of the project is to develop the
project according to the needs of the customer and respond to the query of the user.
Team values- Team values is required to be set for the team members and they must
communicate following a communication plan and maintain a hierarchy for communication.
Code of ethics- Business rules is required to be set following the codes of ethics and the
team members is required to be given different standards for improvement of the workplace
environment.
Rules and Expectations- The business rules set for the development of the information
system should be maintaining the standards and rules and regulations for meeting the expectation
of the employees and development team.
1.2.5. Signatures
Name Date Signature
Amparo Anglade 31/08/2017 Amparo Anglade
Anabel Daivs 31/08/2017 Anabel Daivs
Haywood Firestine 31/08/2017 Haywood Firestine
Jack J. Cheng 31/08/2017 Jack J. Cheng

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PROJECT MANAGEMENT
Part 2:
Learning Cycles
Time Phase of the
Project
Scribe Organizer Mode of
communication
First Week Evaluation System Analyst System analyst Meetings, Emails
and telephone
calls
Second Week Collaboration Project manger Project manager Meetings, Video
Conferencing
and Email
Third week Designing Designer Project manager Meetings, Tele
conferencing and
Email
Fourth Week Establishment Development
Team
Project manager Meetings, Tele
conferencing and
Email

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PROJECT MANAGEMENT
Part 3:
Communication Plan
Who What Why When How
Amparo
Anglade
System analyst Communicate the
requirement of the
project
During the
starting
phase of the
project
Analyzes the
requirement and
makes a
research on the
available ticket
booking system
for the creation
of the project
plan document
Anabel Daivs Project manager Monitors the progress
of the activity and
Throughout
the
development
phase of the
project
Uses project
management
tool for creation
of project
schedule and
monitors the
progress of the
project
according to the
developed

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PROJECT MANAGEMENT
schedule
Haywood
Firestine
Risk Manager Analyzes the risk
associated with the
development of the
project
After
feasibility
study for the
project
development
Analyzes the
complexity of
the project and
lists the skills
and knowledge
of the project
team member
for analyzing
the risk
Jack J. Cheng Operational Manager Allocates the
resources required for
the development of
the project
After the
project is
conferment
and the
requirement
of the
project is
made clear
the
operational
manager
arranges the
resources
The
requirement of
the project is
deeply studied
for the
allocation of the
resources to the
team members
and
management of
the human
resources

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PROJECT MANAGEMENT
and the
equipment’s
required for
the
development
of the
ticketing
system.

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PROJECT MANAGEMENT
Part 4:
Reflection
For the completion of the project successfully the requirement of the project is required to
be understand and the system analyst is responsible for analysis of the requirement. A good
communication is required to be maintained with the analyst, risk manager and the project
manager for increasing efficiency of the project development process. The project manager is
required to have good leadership quality for the collaboration of the team members and motivate
them for working on the project actively. A trust is required to be created between the project
manager and the team member to rely on him and participate in the development process. The
success of the project is dependent on the management capability of the project manager and the
capability of the risk manager to forecast the risk associated with the project. A good relationship
is required to be maintained between the project manager and the development team for
communication of the requirement with the team member and clear any doubt arising during the
span of the development of the project. The hurdles raised in the project is required to be
removed immediately for the development of the project. The operational manager is required to
manage the resources allocated for the development of the project and assign it to the
development team for the accomplishment of the aims and objectives of the project. The project
manager should have the learning ability and can learn from the project and respond to the
problem raised at different points in the project for improvement of the skills and knowledge
make the project a success.
The necessary skills that the project manager should possess for the development of the
project are as follows:

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PROJECT MANAGEMENT
Personal skills- the project manager should have the capability to motivate the people
and work closely with the team member. The project manager is also responsible for
communicating with the team members for finding the flaws in the system and develop a project
schedule. The project development team should develop the modules and the functionality is
required to be checked for the development of the system.
Technical skills- should have technical about the different programming languages,
software application and network. The errors in the modules are required to be identified and the
errors in the modules are required to be resolved immediately for increasing the efficiency and
quality of the system.
Management skill- Should be able to use different project management tools for
estimation of the activity and the resources required for the development of a project. A baseline
is required to be added in the project and if any change is required to be made it can be tracked
for the identification of the change and increase the efficiency of the development process.

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PROJECT MANAGEMENT
Bibliography
Fox, T. L. (2017). SYSTEMS ANALYSIS, DESIGN, AND DEVELOPMENT CASE STUDY:
MEDALLION THEATRE–TICKET SALES SYSTEM. Journal of the International
Academy for Case Studies, 23(1), 20.
Gaston, D., Peterson, J., Permann, C., Andrs, D., Slaughter, A., & Miller, J. (2014). Continuous
integration for concurrent computational framework and application development.
Journal of Open Research Software, 2(1).
Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Ng, P. K. (2015). Ticket Package Distribution System.
Patwardhan, A. (2016). Analysis of Software Delivery Process Shortcomings and Architectural
Pitfalls. arXiv preprint arXiv:1607.03748.
Wei, S., Yuan, J., Qiu, Y., Luan, X., Han, S., Zhou, W., & Xu, C. (2017). Exploring the potential
of open big data from ticketing websites to characterize travel patterns within the Chinese
high-speed rail system. PloS one, 12(6), e0178023.
Yamato, Y., Katsuragi, S., Nagao, S., & Miura, N. (2015). Software maintenance evaluation of
Agile software development method based on OpenStack. IEICE TRANSACTIONS on
Information and Systems, 98(7), 1377-1380.