Project Management Plan (PMP) for EduStream

This document provides a detailed project management plan for EduStream, an online educational content provider. It includes information about the project scope, key team members, deliverables, and stakeholder analysis.

Project Management Plan (PMP) EduStream
1 Overview Information
Project Title/Name EduStream Pilot (Phase 1)
Project Description  The project is based on delivering a website, which would
provide educational content to a wide range of clients. The
project proposal involves the creation of a system that would
utilise the same kind of architecture that is implemented by
several other video delivery content provider such as Netflix
(Chow, Bridges & Commander, 2014). This website would
involve the use of Real Time Streaming Protocol for providing
real-time streaming of video content to users. This project is
considered as a one-year pilot project that would be the primary
foundation within the EduStream system (Scanlon, McAndrew
& O'Shea, 2015). The project is mainly based on delivering
effective, stable and a user-friendly streaming solution.
Project Purpose The primary and specific needs with the implementation of this
project are:
 To deliver educational content to students and teachers in an
easy manner.
 To engage students with education by providing them self-
tutoring services.
 To manage the course content and thus train and teach students
with their educational curriculum
 To assess the learning progress of the students on a weekly or
monthly basis by taking tests within the website.
Project Scope  The scope of the concerned project is based on delivering high
quality of educational content in the form of videos and lectures
from renowned professors. This form of educational content
would be of great help to students who are studying a vast
number of subjects (Patrick et al., 2014). The computing
architecture of EduStream follows the same as of Netflix and
thus would be able to stream real-time videos in high quality.
The project would deliver these services and would also
comprise of a vast database that would store hundreds of
videos, financial information of clients and usage records for
each client while viewing those videos. The project would also
incur high level of security features that would ensure the
confidentiality of user data (Kelly, Lesh & Baek, 2014).
Initially, the project would deploy their contents in certain
regions such as Perth, Melbourne and Sydney.
Project Sponsor  Bill Shanks (EdMI Chief Information Officer (CIO))
Project Manager  Ruskin Samuel
Key Project Team Members (Add/Delete Rows as appropriate)
Name Role Responsibilities Contact Details
Bill Shanks EdMI Chief
Information
Responsible for
fund sanctions
[e-mail]
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Project Management Plan (PMP) EduStream
Officer (CIO)
Ruskin Samuel Project Manager Designing project
plan, allocate
resources and
handle the project
performance
[e-mail]
Jill Mars Educational
Content Expert
Providing
educational content
and videos
[e-mail]
Dan Collins Legal and
Contractual
Expert
Supporting and
making contractual
negotiations with
several
subcontractors and
suppliers
[e-mail]
Bill Haley Security Expert Handling security
issues and related
legal requirements
[e-mail]
Doris Sykes Head of
Marketing Team
Handling security
issues and related
legal requirements
[e-mail]
Ben Stokes Head of Technical
Development
Team
Handle technical
issues, develop
selection criteria
based, choose the
appropriate
technologies and
also conduct final
testing of the
deliverable product
[e-mail]
Key Project
Deliverables
The primary deliverables within this project are:
 Real-Time Streaming Protocol (RTSP), which would be
enabled and embedded during coding for the project.
 Deliver a video content provider website that would
meet to the expectations of students in relation to their
educational career.
 High level encryption systems to secure the
confidentiality of user accessible data during streaming
and after logging process.
 To incur high efficient software through which the code
would be written and the website be developed.
Definitions and
Acronyms used
 RTSP - Real-Time Streaming Protocol
Reference
Materials
Alelaiwi, A., Alghamdi, A., Shorfuzzaman, M., Rawashdeh, M.,
Hossain, M. S., & Muhammad, G. (2015). Enhanced
engineering education using smart class
environment. Computers in Human behavior, 51, 852-856.
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Project Management Plan (PMP) EduStream
Arras, P., Tabunshchyk, G., Kolot, Y., & Tanghe, B. (2014,
February). Architectural characteristics and educational
possibilities of the remote laboratory in materials properties.
In 2014 11th International Conference on Remote
Engineering and Virtual Instrumentation (REV) (pp. 94-97).
IEEE.
Chow, A. S., Bridges, M., & Commander, P. (2014). The Website
design and Usability of US Academic and public
libraries. Reference & user services quarterly, 53(3), 253-
265.
Gall, M. D., Gall, J. P., Borg, W. R., & Meredith (Mark) D. Gall.
(2014). Applying educational research: How to read, do,
and use research to solve problems of practice. Pearson.
Ke, F. (2014). An implementation of design-based learning through
creating educational computer games: A case study on
mathematics learning during design and
computing. Computers & Education, 73, 26-39.
Kelly, A. E., Lesh, R. A., & Baek, J. Y. (Eds.). (2014). Handbook of
design research methods in education: Innovations in
science, technology, engineering, and mathematics learning
and teaching. Routledge.
Patrick, K., Marshall, S. J., Davila, E. P., Kolodziejczyk, J. K.,
Fowler, J. H., Calfas, K. J., ... & Merchant, G. (2014).
Design and implementation of a randomized controlled
social and mobile weight loss trial for young adults (project
SMART). Contemporary clinical trials, 37(1), 10-18.
Scanlon, E., McAndrew, P., & O'Shea, T. (2015). Designing for
educational technology to enhance the experience of learners
in distance education: how open educational resources,
learning design and MOOCs are influencing
learning. Journal of Interactive Media in Education, 2015(1).
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Project Management Plan (PMP) EduStream
2 Project Organisation
2.1 Organisation Chart
(Fig 1: The Organisational Chart of EdMedia International Pty Ltd (EdMI))
(Source: Created by author)
The organisational helps in understanding the key stakeholders who are involved within the
project. This chart also depicts the main persons and their levels within the organisation.
Some of the key persons and their responsibilities are defined as:
The CEO of the organisation would look into each of the project related aspects such as
financial budget, project plan, project progress status, expectancy of customers and many
others. The project sponsor would directly report to the CEO regarding all these concerns.
The project manager would follow the instructions provided by the project sponsor, develop
his own ideas and then develop a proper solution for the progress of the project. Each of the
other concerned people under the hierarchy of the project manager would be assigned their
own responsibilities by the project manager. They would share their individual daily work
status, which would further be shared to the higher authority.
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Project Management Plan (PMP) EduStream
2.2 Project Responsibilities
1. Bill Shanks (EdMI Chief Information Officer (CIO)) – He is the delegated Project
Sponsor who is responsible for sanctioning of funds in relation to the project. The project
sponsor would report to the CEO of EdMI during fund sanction and producing of reports
based on the progress of the project.
2. Jill Mars (Educational Content Expert) – She would be responsible for helping the team
in developing, building and evolving of ideas for the development of the project. She would
also provide the educational videos and games for helping the students to learn through their
educational content.
3. Ruskin Samuel (Project Manager) – He would handle the entire working structure of the
project. He would also design the entire project plan, allocate resources, book various
technical services and also define deadlines for the project.
4. Dan Collins (Legal and Contractual Expert) – He is responsible for supporting and
making contractual negotiations with several subcontractors and suppliers. He would also
hold responsibility towards developing of license agreements.
5. Bill Haley (Security Expert) – He is an expert for handling security issues and related
legal requirements.
6. Doris Sykes (Marketing Team) – They will handle the entire marketing of the website
and popularising the educational content videos and other provided services by EduStream.
7. Ben Stokes (Technical Development Team) – He is the head of the Technical
Development Team and would thus work according to the project plan and objectives for the
project. He would also handle technical issues, develop selection criteria based, choose the
appropriate technologies and also conduct final testing of the deliverable product.
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Project Management Plan (PMP) EduStream
2.3 PROJECT RESPONSIBILITIES MATRIX (Provide information on the team and other stakeholders down to a useful granularity – describe
major project functions for each person – This should reflect what is in the Project Charter)
Name Role Responsible For Responsible To Contact Information (email/phone)
Bill Shanks EdMI Chief Information
Officer (CIO)
Responsible for fund sanctions CEO Not required for this assignment
Ruskin Samuel Project Manager Designing project plan, allocate
resources and handle the project
performance
CIO
Jill Mars Educational Content Expert Providing educational content and
videos
Project Manager,
CIO, CEO
Dan Collins Legal and Contractual
Expert
Supporting and making contractual
negotiations with several subcontractors
and suppliers
Project Manager,
CIO
Bill Haley Security Expert Handling security issues and related
legal requirements
Project Manager,
CIO
Doris Sykes Head of Marketing Team Handling security issues and related
legal requirements
Project Manager
Ben Stokes Head of Technical
Development Team
Handle technical issues, develop
selection criteria based, choose the
appropriate technologies and also
conduct final testing of the deliverable
product
Project Manager
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Project Management Plan (PMP) EduStream
2.4 STAKEHOLDER ANALYSIS (Provide information on the key stakeholders outside the core team down to useful granularity – Please note that
this is typically a separate document as it may contain sensitive information)
Name Role on Project Responsible To Level of
Interest
Level of
Influence
Issues affecting the engagement
Jerome Dons Sales person within
the Marketing Team
Head of
Marketing Team
4 5 They would help in influencing students to make use of
the website and thus explain to them about the concerns
regarding the promotion of the website
Rachael Jones Team leader of
technical department
Head of
Technical
Development
Team
5 5 They would successfully define the team roles to each
team member involved within the planning and
development of the project.
Albert Fin Technical devices
suppliers
Head of
Technical
Development
Team
5 5 Provide efficient and quality software that would handle
the working of the entire technical department.
Cathy Jean Internet Service
Provider
Head of
Technical
Development
Team
4 5 They would provide continuous internet services to the
organisation.
Samuel Gabriel Head of Customer
Service Department
Project Manager,
Head of
Technical
Development
Team
3 4 They would handle issues that are in relation to the
queries escalated by customers any time during the use
of the website.
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Project Management Plan (PMP) EduStream
2.5 Other Organisational Information
The other form of organisational information that could be addressed are:
Feedback should be collected from students about their current process of education and the way in which
they study. This could be a great way to understand the issues that are faced by them in terms of gaining
knowledge about their knowledge preferences (Ke, 2014). This would further help in working on such ways
to enhance the website content.
Feedback from teachers should also be collected. This would also help in understanding the ways in which
EduStream would innovate their services to deliver rich educational content.
After the product or service is launched and is made live to all users, an efficient customer service desk
should be made ready (Gall et al., 2014). They would be responsible for delivering quality educational
solutions if any student tries to reach to them regarding any kind of issue related to educational purposes.
3 Work Breakdown
3.1 Workstreams
Workstream
Number
Workstream description (keep this to a high-level description, but make sure it alludes to specific actions such as
implement, develop, engage, etc.)
1 Development of Informal team relationships
2 Planning a design for the project
3 Making of a list of subcontractors
5 Engaging with schools, colleges and gaining feedback
6 Making a technical plan of the required systems
7 Finalising of payments
8 Development of website
9 Testing of software
10 Planning of marketing phase
11 Designing of logo and other marketing strategy
12 Marketing of website to various schools and colleges
13 Commencing of system tests in Perth region
14 Commencing of system tests in Sydney region
15 Commencing of system tests in Melbourne region
16 Promotion of website by social media
17 Making of final payments
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Project Management Plan (PMP) EduStream
Design of EduStream
website
Development of Informal
team relationships Formal Project Start Date
Planning a design for the
project
Making of financial plan
Making of a list of
subcontractors
Preparing a meeting with
other stakeholders
Engaging with schools,
colleges and gaining
feedback
Gathering of educational
requirements and
designing course
materials
Completion of Project
Start Date
Engagement of technical
subcontractors
Deciding of extra
subcontractor for the
project
Making technical meeting
with experts
Deciding on the list of
software and technical
systems
Making a technical plan of
the required systems
Completion of
engagement of technical
subcontractors
Finalise of
Technical/System
Architecture/Design
Finalising of
paymentsCompletion of Finalising
Phase
Kick off development of
software and systems
Development of
websiteTesting of software
Completion of
Development Phase
Commence Marketing
Planning of marketing
phase
Sanction of plan
Designing of logo and
other marketing strategy
Display of logos to
marketing team
Sanction of plan
Marketing of website to
various schools and
colleges
Cpompletion of Marketing
Phase
Live of Beta version for
Perth Region
Commencing of system
tests
Detection of errors and
making possible solutions
Commence of UAT
Completion of phase
Live of Beta version for
Sydney Region
Live of Beta version for
Melbourne region
Full market opening
Promotion of website by
social media
Gathering feedback
Making of final payments
Final project sign off
Completion of full
marketing phase
Formal Pilot Project
Closure
(Fig 1: The Work Breakdown Structure of the project)
(Source: Created by author)
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Project Management Plan (PMP) EduStream
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Project Management Plan (PMP) EduStream
3.2 Key Deliverables
Workstrea
m Number
(reflect the previous
table content)
Workstream Description (Limit this to a very short
descriptor that is a synopsis of the information in the 3.1 Table)
Workstream Deliverables (Provide short descriptions of the
deliverables that will be applicable to each workstream)
1 The discussion on the project would
initiate
Development of Informal team relationships
2 The work on the project would start
that would include the planning for the
website design
Formal Project Start Date
3 Different technical subcontractors
would be hired for the project
Engagement of technical subcontractors
4 The architectural plan for the project
would initiate
Finalise of Technical/System Architecture/Design
5 The start of the development of
software systems would initiate
Kick off development of software and systems
6 The marketing and publicising of the
website would initiate
Commence Marketing
7 The website would be made live to the
public
Full market opening
3.3 Configuration Issues that will need to be addressed
There could be different kind of configuration issues that would be linked to the design of the website. This
include: The coding standards should be met properly, the networking standards should be properly
followed, encryption standards should be properly met and proper video standards for viewing of website
related videos should be maintained.
3.4 Other Work-Related Information
The different standards of work that are in relation to negotiations with various schools and colleges should
be properly be done before the work of initiation of the project. The legal contractor should properly ensure
that there would not be any kind of problem after the launch of the website. The deliverables of work should
be provided to each of the concerned stakeholders involved within the project before the initiation of the
project.
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Project Management Plan (PMP) EduStream
4 Scheduling
4.1 Summary Schedule
ID Outline
Number
Task
Mode
Task Name Duration Start Finish Predecessors
0 0 Design of
EduStream
website
326 days Mon
04-03-19
Mon
01-06-20
1 1 Development of
Informal team
relationships
40 days Mon
04-03-19
Fri 26-04-19
2 2 Formal Project
Start Date
40 days Mon
29-04-19
Fri 21-06-19
3 2.1 Planning a
design for the
project
10 days Mon
29-04-19
Fri 10-05-19 1
4 2.2 Making of
financial plan
9 days Mon
13-05-19
Thu
23-05-19
3
5 2.3 Making of a
list of
subcontractors
6 days Fri 24-05-19 Fri 31-05-19 4
6 2.4 Preparing a
meeting with
other
stakeholders
3 days Mon
03-06-19
Wed
05-06-19
5
7 2.5 Engaging with
schools,
colleges and
gaining
feedback
4 days Thu
06-06-19
Tue
11-06-19
6
8 2.6 Gathering of
educational
requirements
and designing
course
materials
8 days Wed
12-06-19
Fri 21-06-19 7
9 2.7 Completion of
Project Start
Date
0 days Fri 21-06-19 Fri 21-06-19 8
10 3 Engagement of
technical
subcontractors
49 days Mon
24-06-19
Thu
29-08-19
11 3.1 Deciding of
extra
subcontractor
for the project
16 days Mon
24-06-19
Mon
15-07-19
9
12 3.2 Making
technical
meeting with
experts
11 days Tue
16-07-19
Tue
30-07-19
11
13 3.3 Deciding on
the list of
software and
technical
systems
14 days Wed
31-07-19
Mon
19-08-19
12
14 3.4 Making a
technical plan
of the
required
systems
8 days Tue
20-08-19
Thu
29-08-19
13
15 3.5 Completion of
engagement
of technical
subcontractors
0 days Thu
29-08-19
Thu
29-08-19
14
16 4 Finalise of
Technical/System
Architecture/Design
1 day Fri 30-08-19 Fri 30-08-19
17 4.1 Finalising of
payments
1 day Fri 30-08-19 Fri 30-08-19 15
18 4.2 Completion of
Finalising
Phase
0 days Fri 30-08-19 Fri 30-08-19 17
19 5 Kick off
development of
software and
systems
5 days Mon
02-09-19
Fri 06-09-19
20 5.1 Development
of website
3 days Mon
02-09-19
Wed
04-09-19
18
21 5.2 Testing of
software
2 days Thu
05-09-19
Fri 06-09-19 20
22 5.3 Completion of
Development
Phase
0 days Fri 06-09-19 Fri 06-09-19 21
23 6 Commence
Marketing
64 days Mon
09-09-19
Thu
05-12-19
24 6.1 Planning of
marketing
phase
11 days Mon
09-09-19
Mon
23-09-19
22
25 6.2 Sanction of
plan
1 day Tue
24-09-19
Tue
24-09-19
24
26 6.3 Designing of
logo and other
marketing
strategy
17 days Wed
25-09-19
Thu
17-10-19
25
27 6.4 Display of
logos to
marketing
team
7 days Fri 18-10-19 Mon
28-10-19
26
28 6.5 Sanction of
plan
3 days Tue
29-10-19
Thu
31-10-19
27
29 6.6 Marketing of
website to
various
schools and
colleges
25 days Fri 01-11-19 Thu
05-12-19
28
30 6.7 Cpompletion
of Marketing
Phase
0 days Thu
05-12-19
Thu
05-12-19
29
31 7 Live of Beta
version for Perth
Region
45 days Fri 06-12-19 Thu
06-02-20
32 7.1 Commencing
of system
tests
23 days Fri 06-12-19 Tue
07-01-20
30
33 7.2 Detection of
errors and
making
possible
solutions
10 days Wed
08-01-20
Tue
21-01-20
32
34 7.3 Commence of
UAT
12 days Wed
22-01-20
Thu
06-02-20
33
35 7.4 Completion of
phase
0 days Thu
06-02-20
Thu
06-02-20
34
36 8 Live of Beta
version for
Sydney Region
50 days Fri 07-02-20 Thu
16-04-20
41 9 Live of Beta
version for
Melbourne
region
10 days Fri 17-04-20 Thu
30-04-20
45 10 Full market
opening
21 days Fri 01-05-20 Fri 29-05-20
46 10.1 Promotion of
website by
social media
8 days Fri 01-05-20 Tue
12-05-20
44
47 10.2 Gathering
feedback
10 days Wed
13-05-20
Tue
26-05-20
46
48 10.3 Making of
final
payments
2 days Wed
27-05-20
Thu
28-05-20
47
49 10.4 Final project
sign off
1 day Fri 29-05-20 Fri 29-05-20 48
50 10.5 Completion of
full marketing
phase
0 days Fri 29-05-20 Fri 29-05-20 49
51 11 Formal Pilot
Project Closure
1 day Mon
01-06-20
Mon
01-06-20
50
Project Manager
Project Manager
Project Manager
Project Manager
Project Manager
Educational Content Expert
Educational Content Expert
21-06
Project Manager
Head of Technical Development Team
Head of Technical Development Team
Head of Technical Development Team,Project Manager
29-08
Project Manager,Sponsor
30-08
Head of Technical Development Team
Head of Technical Development Team
06-09
Head of Marketing Team
Sponsor
Head of Marketing Team,Head of Technical Development Team
Head of Marketing Team,Project Manager
Sponsor
Head of Marketing Team,Project Manager
05-12
Head of Technical Development Team
Head of Technical Development Team,Secur
Head of Technical Development Team,P
06-02
Head of Marketing
Project Manage
Project Manage
Project Manag
29-05
W T F S S M T W T F S S M T W T F S S M T W T
07 Jan '19 25 Feb '19 15 Apr '19 03 Jun '19 22 Jul '19 09 Sep '19 28 Oct '19 16 Dec '19 03 Feb '20 23 Mar '20 11 May '20 29 Jun '20
(Fig 1: The Gantt chart for the project)
(Source: Created by author)
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Project Management Plan (PMP) EduStream
4.2 Detailed Schedule
The schedule of the project is described in the Gantt chart. In the initial part of the assignment. The
development of several informal team relationships. After the discussion over the informal teams have been
discussed, a formal date for the start of the project would be planned. As the project manager would not be
able to handle all the tasks single-handedly, hence they would need the help of technical subcontractors
(Arras et al., 2014). These subcontractors would then plan for finalising the technical systems as per the
required strategy. During the development of the website, the marketing of the website would begin. This
would incur the process of designing of logos. After the website has been planned, the website would be
made live in different regions of Perth, Sydney and Melbourne (Alelaiwi et al., 2015). After the marketing
would be properly done, the website would be made live within the market for use by the commercial
people. Hence, after this phase the project designed would sign off.
The remaining sections are not required for Assignment 1 – Just leave them blank
4.3 Project Staffing & Phasing
4.4 Other Resource Management for Scheduling
4.5 Other Schedule Related Information
5 Managerial Process Plans
5.1 Management Objectives
5.2 Project Controls
5.3 Project Communications
5.4 Risk Management
5.5 Documentation Management
5.6 Change Management
5.7 Configuration Management
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Project Management Plan (PMP) EduStream
5.8 Quality Assurance Management
5.9 Technical Processes
5.10 Closing Plan
5.11 Subcontractor Management
6 Budget
6.1 Summary Budget
6.2 Detailed Budget
6.3 Other Budget Related Information
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