Project Management | Task Report-1

Running head: PROJECT MANAGEMENT ASSIGNMENT
Project management assignment: Manley’s is a family-owned home improvement project
scenario
Name of the student:
Name of the University:

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Task 1: Project selection
1. Overall Gantt chart of the project
The overall Gantt charts of the various projects including subdivision, time sale are
elaborated in the below section:
WBS Task Name Duration Start Finish
0 Project schedule for Marley 133 days 20/12/19 23/06/20
1 Project initiation 22 days 20/12/19 20/01/20
1.1 Project budget estimation 3 days 20/12/19 24/12/19
1.2 Feasibility study and feasibility report
presentation 5 days 25/12/19 31/12/19
1.3 Team design and resource allocation 4 days 01/01/20 06/01/20
1.4 Analyzing DIY solutions 6 days 01/01/20 08/01/20
1.5 Market and competitor analysis 8 days 09/01/20 20/01/20
2 Project planning 27 days 21/01/20 26/02/20
2.1 Risk management plan 4 days 21/01/20 24/01/20
2.2 Stakeholder management plan 5 days 27/01/20 31/01/20
2.3 Schedule and budget management
plan 6 days 03/02/20 10/02/20
2.4 Resource and communication
management plan 7 days 11/02/20 19/02/20
2.5 Improving customer retention program 5 days 20/02/20 26/02/20
3 Project design and development 47 days 27/02/20 01/05/20
3.1 Existing website improvement
program 2 days 27/02/20 28/02/20
3.2 Information system prototype design 4 days 02/03/20 05/03/20
3.3 Simulation and coding 5 days 02/03/20 06/03/20
3.4 Database connectivity 5 days 09/03/20 13/03/20
3.5 Analyzing customer’s expectation 6 days 16/03/20 23/03/20
3.6 Interior improvement of the existing 4
shops 3 days 24/03/20 26/03/20
3.7 Plumbing and electricity works 2 days 27/03/20 30/03/20
3.8 Customer loyalty program
development and implementation 8 days 31/03/20 09/04/20
3.9 Company specific requirement
identification 8 days 10/04/20 21/04/20

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3.10 Members engagement 8 days 22/04/20 01/05/20
4 Testing 18 days 04/05/20 27/05/20
4.1 Unit testing 7 days 04/05/20 12/05/20
4.2 Integrated testing 5 days 13/05/20 19/05/20
4.3 User acceptance testing of the
Information system 6 days 20/05/20 27/05/20
5 Project closure 19 days 28/05/20 23/06/20
5.1 Final draft submission 8 days 28/05/20 08/06/20
5.2 Stakeholders signoff 6 days 09/06/20 16/06/20
5.3 Post project maintenance program 5 days 17/06/20 23/06/20
Figure 1: Gantt chart for the project
(Source: Created by author)

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2. Report recommending best project management methodology
Home improvement plans are offered by Manley, which is a family-owned home
improvement planner company. This company has developed 4 different stores in London.
However, the owner is interested to expand their stores considering competitors. The designers
have developed the 3 stored respectively 7, 3, 1 years ago and the 4th store was opened just last
week.
In order to earn commercial benefit from these projects the three separate projects that are
considered include-
 First project- Upgrading the current website or online presence of Manley
 Second project- Design and implementation of a management information system
 Third project- Creating a loyalty programme
The nature, size and type of three of the projects are different. Therefore, the project
development methods for these projects are also different. The timescale and budget estimated
for each project also varies. The project management methodologies for each project are
illustrated below:
Management method for first project: In order to upgrade the existing website, waterfall
methodology is most suitable followed by requirement gathering, analysis, system design and
development maintenance and closure. At first requirements should be gathered and analyzed. In
the design phase, the programming language to be used to improve the website is considered
along with selection of database and other technical details. Waterfall model is selected because
Management method for second project: For implementing the management information
system, Manley should maintain agile project development methodology. This method is

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recommended because agile is an iterative project development model, broadly applicable for
managing technical projects. The issues of backlog and functionality can be easily resolved if the
MIS is implemented followed by agile methodology.
Management method for third project: For creating a loyalty program project the
management method that is perfect or most suitable is Kanban agile framework. This method is
recommended because this visual method aims on delivering quality results. In order to operate
and apply this method the practices to be selected include visualization, limiting work progress,
flow management, policy explicit, use of feedback loops and experimental evolution.
3. Feasibility of all the projects
Feasibility reports for three of the projects are measured here.
For project 1:
Net profit= 3,000
Total investment= 10,000
ROI= (3000/10000)*100%= 30%
For project 2:
Net profit= 2,000
Total investment= 10,000
ROI= (2000/10000)*100%= 20%
For project 3:

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Net profit= 4,000
Total investment= 12,000
ROI= (4000/10000)*100%= 40%
Which one to carry out first
For the three projects the values of ROI are respectively 30%, 20% and 40%. The value
of ROI is highest for the third project that is 40%, because the goal of any project is always to
earn high ROI. In other words, the aim of Manley is to have maximum ROI for a minimum
investment. The investments for individual projects are same. Therefore, it can be said, among
these three projects, creating a loyalty program is the most suitable and feasible for Manley. The
ROI value will the project associates know that which project activity is working properly and
which one is not rather needs immediate change.
Task 2: Project details
1. Creating detail Gantt on a specific selected project
After presenting feasibility report for three of the projects it is identified that,
implementation of loyalty program is the most important above website upgrading and
management information system implementation. Manley has 4 operating stores in London and
after competitive analysis the company has planned to expand their business. The company does
not have IT infrastructure department and they are looking for further departmental
improvement. Therefore, the project that is nominated for Marley is “improvement or creating
loyalty program”.

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WBS Task Name Duration Start Finish Resource
Names Cost

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0 Project schedule 85 days 20/12/1
9 16/04/20 $5,696.00
1 Project Initiation 28 days 20/12/1
9 28/01/20 $1,816.00
1.1 Project scope design 5 days 20/12/1
9 26/12/19 Project manager $400.00
1.2 Responsibility distribution 8 days 27/12/1
9 07/01/20 Resource
manager $512.00
1.3 Feasibility report presentation 7 days 08/01/2
0 16/01/20 Finance manager $392.00
1.4 Best project management
methodology selection 8 days 17/01/2
0 28/01/20 Procurement
manager $512.00
2 Project planning 12 days 29/01/2
0 13/02/20 $952.00
2.1 Risk management planning 5 days 29/01/2
0 04/02/20 Resource
manager $320.00
2.2 Cost and schedule
management plan 4 days 05/02/2
0 10/02/20 Finance manager $224.00
2.3 Resource management plan 3 days 05/02/2
0 07/02/20 Resource
manager $192.00
2.4 Policy and procedure
consideration 3 days 11/02/2
0 13/02/20 Operation
manager $216.00
3 Project design and
implementation 37 days 14/02/2
0 06/04/20 $2,336.00
3.1 Loyalty program plan 10 days 14/02/2
0 27/02/20 Project manager $800.00
3.2 Organizational structure
analysis 10 days 28/02/2
0 12/03/20 HR officer $640.00
3.3 Change control measurement 8 days 13/03/2
0 24/03/20 Store manager $320.00
3.4 Project monitoring plan 9 days 25/03/2
0 06/04/20 Procurement
manager $576.00
4 Project closure 8 days 07/04/2
0 16/04/20 $592.00
4.1 Final draft submission 4 days 07/04/2
0 10/04/20 Project manager $320.00
4.2 Stakeholders signoff 2 days 13/04/2
0 14/04/20 HR officer $128.00
4.3 Post maintenance planning 2 days 15/04/2
0 16/04/20 Operation
manager $144.00

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Figure 2: Gantt chart for loyalty program
(Source: Created by author)

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2. Organization structure of the project
Figure 3: Organizational structure of the project
(Source: Created by Author)
Task 3 Project Monitoring
1. Purpose of PERT chart
PERT chart in project management is a significant technique used for estimating time and
budget on which the loyalty program development project will be completed. This measurement
is essential because it identifies how long time the project will take to get accomplish. It is
always depicted in flowcharts where all the events can be represented in nodes. This three point
estimation technique is used to prepare project schedule. This graphical presentation identifies
dependency among project development activities and their sequences as well. It also measures
values of most likely (tM), optimistic (tO) and pessimistic (tP).

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2. PERT diagram details
Figure 4: PERT chart of the project
(Source: Created by Author)
3. Quality management process
From the detail business structure of Manley it is determined that to boost and amplify
the sales growth the sales team of the company needs to generate dependent quality leading
supply base. Scheduling of outsource services and both B2B and B2C sales appointment are
decisive to built proper quality management process. Only intensive technology can successfully
simplify the activities by boost up the spending on sales staffs to pitch the clients directly. The

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company can use multichannel approaches in terms of email, chats and call etc to improve
quality of the loyalty program. The essential elements must be used to improve the quality of the
loyalty program include quality assurance, quality control and quality improvement.
The quality management plan for the project must be created at the early stage of
conceptualization. Infact throughout development life cycle the quality must be monitored and
maintained by the de elopement team. The quality management plan must meet expectation of
the stakeholders and must be prepared after defining the success criteria and acceptable
tolerance. In order to maintain project quality responsible person should play assigned roles
through verification, validation and testing. As soon as the project quality management will be
prepared it become duty of the project team to develop quality assurance activities.
Before developing quality assurance plan the team should select most suitable managerial
tools and techniques. It would help the team to improve quality of the project throughout the
development life cycle. It will also give cost effective improvement opportunities to the project
team. Quality assurance is referred to as an ongoing improvement process must be regularly
managed and maintained by the assigned team. Not only this but also it helps the team to
maintain quality standards. After assuring project quality, it is responsibility of the project team
to control and improve the project quality. The operational process will be improved and
complexity of the project will be converted into simpler. Project quality improvement is an
important aspect for company’s operational improvement. For company’s future improvement
quality management is very important. In other words, continuous quality improvement will help
Manley to improve the organizational process.

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4. Change control procedure
Change control procedure is important because few project planning are there that work
out exactly according to project requirement. This process allows the team making changes
smoothly to get better outcomes and flawless planning. There are different formal change control
processes available uses by team in different situations. It helps team to meet predetermined
stages of improvement, policies and procedures. The change controls processes can be followed
by the Manley project team are as follows:
Submission of the formal change process: If project team suggests bringing change, then
that has to be developed after it get clear and absolutely unambiguous. A change request
documentation detail allows clear documentation and desired change planning. Whenever
companies make provision for changes, it must decide content of specific change control format.
The change control must be planned based on Service Level Agreement (SLA) and other
requests. The changes must be developed based on customer expectations and their desired list.
Infact all extra information is required to be managed by the team throughout the development
life cycle period.
Submission after review: As soon as the change request is submitted it has to be
reviewed accordingly. After that, the team needs to discuss the options. It will improve the
overall process of communication. Infact the team is allowed to bounce ideas off each other
raising concerns and after asking details questions. In this phase change request has to be
presented in details discussing its possible positive and negative impacts. It is responsibility of
the team to clarify the requested change so that it can meet timely client’s expectation.

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Final presentation of the response document: More than one solution is available for
some of the changes. The duty of the project team is to select only one specific solution after
evaluating feasibility of individual change. These responses should be documented, informed
and shared among the project team. The team needs to complete the project in assigned timeline
and budget to improve the overall productivity.
Decision making and final approval: The change control processes is finalized after
official agreement and approved. The team must identify the person who should be informed
formally to adopt the approved changes. It is an essential or important step in project change
management approval. This proposal is solution based and must be implemented in expected
timeframe. The decision makers need approve project outline as per requested changes.
5. Method use to measure performance
It is recognized that project performance measurement is not just about completing a
project on time and within budget. The performance of company is dependent on performance,
skills and experiences of individual team member. Team performance improves company
productivity. The different methods uses to measure performances are as follows:
ROI: The values of ROI (either high or low) help measuring performance of a project. If
the value of ROI is high then the project will be identified as a successful. On the other hand, If
the value of ROI comes negative or less then the project will be negative.
Financial impact: Financial impact measurement is referred to as other method of
measuring performance of a project. If it is found that after certain timeframe the project is
giving positive financial profit then it can be identified that the project is a successful one.

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Stakeholder’s engagement: Participation, involvement and engagement of stakeholder
measures performance of a project that is whether it is positive or negative. If the stakeholders
keep themselves engaged to the project development activities then it will make sure that team is
also performing as per expectation of the clients.
Perception of stakeholder’s consideration: During development and execution of any
project if perception and expectation of the stakeholders are considered then it will give expected
positive outcomes.
Complete on time and budget: A project is successful or not is also measured if it gets
completed on the expected timeframe and budget. If the team failed to complete any project on-
time and budget, then it will negatively impact its performance.

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