1PROJECT PLANNING AND BUDGETING Quality in a project Quality in a project ensures that the deliverables of the project are fit for the intended purpose and satisfies the requirement of the customer (Taniguchi & Onosato, 2017). The quality of a project relies on the identification of customers in a project and on the requirements those are set by the customers. For managing the project quality, it is very much important to meet the requirements of the customer. Quality assurance and the quality control in a project are used interchangeably and have different meanings. Project assurance mainly focuses on all the processes as well as helps to prevent the defects prior to their occurrence in the project (Pheng, 2018). On the other hand project control actually focuses on the service or the product and helps in identifying as well as correcting the defects after the projects have already been completed. Tools and techniques for planning project quality management The tools and the techniques those are used for managing the project quality are: Cause and effect diagrams: These diagrams are very helpful for finding the root cause of the project defect. These diagrams mainly shows the relationships between results of problems and the main root cause of the problems those are identified (Basu, 2017). These diagrams shows the primary as well as secondary cost of the project. Control Charts: These charts helps in measuring the result of the processes over the time as well as helps in displaying the results in graphical form. Using the control charts, the quality analyst helps in determining the in control and the out control of variances of process
2PROJECT PLANNING AND BUDGETING Histograms: These are bar charts that helps in depicting distribution of the variables over the time. These graphs helps in representing the distribution by calculating the mean of the data from the project. Project cost affected by poor project quality If the project does not satisfies the quality of the project, the project cost will be increase. Project quality includes managing the project by satisfying all the requirements of the project those are stated by the customer (Eftekhari & Valmohammadi, 2017). If project quality is not satisfied the project will be reopened and that will increase the cost of the project.The project manager has the responsibility to manage the cost of the project. Project manager should control any extra cost in the project that lies because of poor quality. The cost of having quality in the project includes having poor quality of work because of the supervision lack in the project or not including operational procedures in the project. The cost of quality in a project quantifies as well as translates the failure of project. Proper development of method is to be measured for determining the cost of poor quality in a project. s Example:In the Vehicle maintenance facility case study, there are many constraints that are given by the project owner. If the quality management of the project is not maintained in the project, the project will be loss for the contractor as the project is fixed price project. Quality in the project includes making the building with two main areas and those requirements are to be followed in the project.
3PROJECT PLANNING AND BUDGETING References Basu, R. (2017). The Definition and Dimensions of Project Quality. InManaging Quality in Projects(pp. 47-62). Routledge. Eftekhari, H., & Valmohammadi, C. (2017). Application of IT in project management using structuralequationmodelling.InternationalJournalofBusinessInformation Systems,24(4), 529-545. Pheng,L.S.(2018).ProjectQualityManagement.InProjectManagementfortheBuilt Environment(pp. 113-125). Springer, Singapore. Taniguchi, A., & Onosato, M. (2017). Use of Project Management Information System to Initiate the Quality Gate Process for ERP Implementation.International Journal of Information Technology and Computer Science,9(12), 1-10.
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4PROJECT PLANNING AND BUDGETING Reply post As stated by the student, the student has defined the quality of the project very nicely. But the student has failed to describe the different tools and techniques that are used for managing the quality of the projects (Baker, 2018). The tools and technique used for managing the quality of the project are cause and effect diagrams, control charts, histograms, Pareto charts and flowcharts. But the student has mentioned Gantt chart as tools of measuring the project quality. It is important to understand the meaning of project quality. Project quality includes project assurance. Project quality assurance is defined as the planned as well as systematic activities those are implemented in quality system so that the project quality can be improved fulfilling the requirements of project (Ahmed & Mohammed, 2018). Project quality management is needed in the project for ensuring that the project will meet or exceed the need as well as expectations of the stakeholders. In project early stage, the quality of the project and the requirement of the project is considered as vague and is sometime unmeasurable. But with the project progress, the requirements of the projects are defined to specifications those can be measured. Quality of a project can be defined as the project should be up front and the project should be well – defined satisfying all the customer needs in the project. The student has mentioned the cost of quality in the project but has not mentioned examples from the case study which states that the students have not studied the case study related to the assignment.
5PROJECT PLANNING AND BUDGETING References Ahmed, M. N., & Mohammed,S. R. (2018). Agile Quality Management Framework in Construction Projects (AQMFCP).International Journal of Engineering and Technology (UAE),7(20), 307-309. Baker,B.(2018).ProjectQualityManagementPractice&Theory.AmericanJournalof Management,18(3).