Effective Teamwork and Performance Evaluation

This assignment delves into the crucial role of teamwork and its impact on organizational success. It emphasizes the significance of effective collaboration among employees. Furthermore, it discusses the necessity of performance evaluations to identify employee development needs and enhance overall organizational performance.

Working with and
leading people

Contents
INTRODUCTION
The organisation is engaged in different working activities and requires various people for
the work performance. The human resources are a most important factor in any organisation as it

determines the recruitment and selection process for the organisation. It involves the hiring of the
employees. Leadership also play a significant role in the organisation (Kanbur and Sumner, 2012).
The working with consist the team work which leads to several people working on the single task
for achieving the common goal. Te united parcel service is a company having a targets parcel
service providing in different countries. The report consist the recruitment and the selection process.
The leadership styles and the importance of team working are also highlighted in the report.
TASK 1
1.1 Prepare a documentation to select and recruit a new member of staff
Recruitment is considered as the process of the hiring the candidates for the suitable
vaccines. The human resource department mainly performs this type of action. It aims at attracting
the suitable people for the fulfilment of the space in the organisation. The United parcel service can
recruit through the preparing description for the particular job for fling the job requirements. The
job description is and detailed study of the specific job position. Job description consists the job title
and the basic roles and duties which they had to perform and the job specification consists the
qualification level the skills requirements and the experiences.
JOB DESCRIPTION
UNITED PARCEL SERVICES
The company is recruiting new energetic and talented graduates which have charm to work in
competitive working environment to take better opportunities. We are hiring for
Posts Number of vacancies
Parcel distributors 12
Marketing Manager 2
Finance Manager 3
Salary: Distributors 2.5K per month and managers 9K per month in Pounds.
Education: Higher school for parcel delivery and MBA for managers in marketing and finance.
Job specification
Attributes Essential Desirable

Education
for Parcel distributors
For managers
High schooling
MBA
With B grade marks
MBA with A grade
marks
Experience
For Parcel distributors
For managers
0 to 6 months
1 year experience
Minimum one
month
Experience of
working in the
parcel and
hospitality industry
1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection
process
The legal and regulatory consideration includes the work to be performed in a legal way and
including the laws which are framed up for the recruitment and selection must be look up at the
time of hiring of the candidates. There are some practices which are considers illegal in terms of
work performance and practices by the UK government. There are certain acts formed for
providing the employees fair treatment and performing work under legal way. The different acts are
the equity act which aims at providing equal treatment to the employee’s the society and in the
workplace. The sex discrimination which makes both the male and females in same manner .There
is no such partial difference in the sex. The united packet services must performs their hiring
process in a legal way without having any personal bias with any employee the fairly judgement
must be taken off. They must perform their work based on the certain acts. They must treat their
employees equal in term of position age, sex, gender, religion. They must be provided with the
equal remuneration and must be get fairly judged by their work performance in the organisation.
Various acts e.g; Employment Act 2010 has a impact on the recruitment process and according to
this act company has to provide equal opportunity to work in the organisation. Any type of
discrimination can not be justified in the recruitment.

1.3 Take part in the selection process
As being the HR manager has to play a various kinds of role in the recruitment and in the
selection process. The hr manager is mainly responsible for the recruitment process in the company
and aims at recruiting the candidates in the company. Under the parcel services they must frame the
business strategies that consists the job specifications and job descriptions. This helps in finding out
the most suitable candidate which matches with the company skills and abilities (Bellé, 2014). The
personal interviews can be conducted by the manager for getting more familiar with the selected
employee and asking them relevant questions related to the organisation work. The contribution of
the hr manager in the united parcel service was very crucial they performs several recruitment
and selection and hires the best of the all for their organisation.
1.4 Evaluate own contribution to the selection process
As I being the Hr manager of the united parcel services plays a significant role in hiring the
most suitable candidate for the total applicants. The CV is the major sources for do identification of
the employee as it contains all the brief knowledge about the employee’s qualifications, experience
and the personal information. The personal interviews are conducted by me of the candidates who
gets selected for the further selection process. It helps in analysing the basic skills of the employees
and help me in judging their abilities and capabilities and helps in knowing about how strong they
are at the communication level. The training is also provided in several departments to the existing
employees for polishing their skills and briefing them about the new technologies and methods
which helps in better productivity and the overall development of their personality. The issues and
the problems are also getter sort out by me at some level by listening them their working issues and
conflicts
TASK2
2.1Explain the skills and attributes needed for Leadership.
Leader is a person who guides and commands over the individual or on to the group of
people and influence the behaviour of other s by their personal traits and qualities. When leader will
be having the certain leadership qualities and skills then he will be able to guide other and will
influence others for following him. The people will only get attracted toward when he will be
carrying some good qualities.They will be obeying their leader and make them their ideal (Wear
and Nind, 2011). The leadership qualities and skills which are required by leader for leadership are:
Communication skill- The communication is a most important factor in the leadership. A leader
must be clear in communicating or in expressing his views and thoughts to his subordinates.

Technical skills- The leader must possess strong technical knowledge in different fields which
helps in sharing his thoughts and ideas to their group members.
Motivating skills- Encouraging people for the better performance boosting them for performing
better and expanding their capacity power is the most important role of the leader. The leader must
know how to motivate their subordinates and must have the strong motivating skill which helps in
influencing other.
Managerial skills- It consist with the ability to manage the critical situations in the organisations
effectively and having the ability for handling the different situation.
2.2 Explain the difference between leadership and management
The leadership and the management both the process are of different states .Both consist of
various differences in between them. The major difference between the leadership and the
management are:
Leadership Management
The leader focuses on motivating the people and leads to
guiding them.
The management aims at administrating the thin
aims the managing the things in the organisations.
Leaders tends to takes the risks The managers targets on controlling over the risk fa
Leaders highlights more on the personal growth The managers are responsible for the overall g
factor in the organisation.
Leaders aims at creating their followers The management assigns the employees for the
performance in the organisation.
The leader deals for the long term purpose and set their
targets for achieving the long term goals.
The managers mainly state their goals for the sho
purpose and aims at completing it in the shor
period.
The leader plays a role of guiding to their subordinates
for the effective work performance
The manager responsibility is to do completion
work before the working deadlines.
They aims at influencing the behaviour of an individual It consists of getting the work done by the others.
2.3 Compare leadership styles for different Situations
The leadership styles are the blueprint for the leaders to perform the task and for leading
over their followers. There are different types of leadership styles which are applicable in different
situations. There are certain which are commonly applicable for the work performance and are
most common in the workplaces. The various leadership styles are the autocratic style, the
democratic style, the participative style, the laissez fare leadership style and the transformation style
these are the common styles which are performed according to the situations. The autocratic style
consists the power in the top level and they have the authority for taking decisions at the workplace.

The democratic is a reciprocal of the autocratic style in which each and every personnel is free to
take decisions in the organisation and each consists with the equal rights. The participative styles
offers the employees to get participate in the organisational activities which encourage them more
towards the organisation and increase their performance level. The lassies fare style the power of
making decision is allocated to the team. The team members collectively take the decisions
(Ambrose, Paul and Hausdorff, 2013). The United packet service can adapt the democratic and the
participative style of leadership which helps in motivating employees more for the work
performance and makes them feels important part of the company.
2.4 Explain ways to motivate staff to achieve Objectives
Motivation brings efficiency in the working and helps in encouraging the employees
towards the work more. The united packet services can execute the motivational theories like
Maslow hierarchy theory and the Herzberg’ theory for motivating their employees in their company
(Working with and leading people analysis, 2017.). The brief description of the above stated
theories is:
Maslow’s hierarch theory-The Maslow theory is based on the five levels of the needs which need
to fulfill for motivating the employee. The five levels are:
Physiological needs- It consist the food, shelter and the basic necessities things
Safety needs- It includes the safety of the job and the stability in the job level with the security state.
Love needs- It include the friendship, the family members and the employees are treated well in the
organization
Esteem needs-Providing incentives to the employees
Self actualization needs- fulfilment of the personal goals.
Herzberg’s theory- The theory is based on the two factors motivation factors and the hygiene
factors. The manager must look over the satisfaction kevel of the employees and their salary are
paying regularly leads to motivating the employees.
Ways to motivate the staff
Rewards- Providing extra incentives against the work will able to get employee motivated.
Training- The training helps in the development of an individual personality and also motivates for
effective work performing.

TASK3
3.1 Assess the benefits of team working for an Organisation
The team working will brings the efficiency in the united parcel services working as several
people gets engaged in performing a single task and for a achieving a common goal. The team
working leads to several benefits for the organisation. The benefits are:
High productivity level- Team includes a collection of different people. Each team member contains
different mind state which helps in sharing different views and thoughts for the single task
performing which results in a increase level in productivity and leads beneficial for the
organisation(Ritchie, Lewis, Nicholls, and Ormston, 2013).
Effective Communication- Working together requires a communication between the members .it
helps in building a strong level of communication between the team employees which also helps in
sharing of information and ideas within the team.
Increment in speed – It increase the speed of the work performance as many people work
collectively upon the single task. It helps in working with an effective manner.
Distribution of work – The work gets delegated in the team to the different members. It reduces the
burden on the single person as work gets allocated to the employees for the completion.
It can helps to the company to attain their objectives, as they are having various problems in
the administrations which can be resolved by the team efforts.
3.2 Demonstrate working in a team as a leader and member towards specific goals, dealing with any
conflict or difficult situations
The team work consists of a beneficial state for the organisation but also contains certain
drawbacks as in the result of conflicts with the team members as each individual have a different
opinion raises to a state of conflicts. The united packet services can resolve over the conflicts by
implying these various methods (Weller, 2013). The methods are:
A Proper communication level- A healthy and the effective communicating leads to bring
efficiency in the working. The team members must be properly communicated for their work
performance and for the rules and regulations in the company.
Clearly defined duties- The roles and the responsibilities offered to be the team member must be
properly defined. There must be no ambiguity in the mind of any team member related to their
work. They must be well informed for what they have to perform.

Wider thinking- The team members must works with the open thinking state there mind level must
and thinking must be open and must think first for their team rather than for their personal goals.
3.3Review the effectiveness of the team in achieving the goals
The work performed by the team in a most suitable method for the united packet service to
do their work and for doing fulfilment of their goals and targets stetted. The team effectiveness can
leads to in a betterment state if each team member gets the equal opportunities for sharing their
views freely in the team. The leaders are also an important element in bringing efficiency in the
organisation. The leaders must aim at guiding properly to their team member and helps in solving
their conflicts and the issues which they are facing at the time of work performance and leaders
must performs an effect communication with the members (Hyra, 2015). The measurement of the
performance and the outcomes leads to an efficiency parameter. If the team is performing better and
are able to performing the task leads to an effective team working. The delegation of the work in a
team must be done in a such a way each members get the work according to their specialisation also
leads to an factor of bringing efficiency in the work performance.
TASK4
4.1 Explain the factors involved in planning the monitoring and assessment of work performance
Monitoring leads to a checking over the work performance what the employee has
performed. It is an very important function for the united packet services. It helps the united packet
services in identifying their employee work performance and the capability of an individual gets
determined by the monitoring which further help providing the training to employees according to
their skills positing and for development of the individual so that effective work can be done. In the
united packet service the factors which lead to an affective measurement in the planning of
monitoring and assessing the work performance are:
 The availability of the resources in the organisation
 By providing incentives to the employees who are performing well
 The work evaluation must be done regularly and fairly without having any personal bias and
must be conducted properly
 The training sessions can be provided o the employees which leads to enriching their skills
and guiding them new methods and way for the working

 The monitoring can be conducted by the performance level of the employees and by
providing feedbacks to the employees.
4.2 Plan and deliver the assessment of the development needs of individuals
Evaluating and analysing the development needs of the individual is considered as a most
important function for any organisation. This helps in identifying the employee capabilities and the
weakness and provides the organisation a brief knowledge proving the training employee in which
particular field is required which helps in both the organisation as well as employee for the better
productivity and for the personal growth. The following steps must be taken by the united packet
services in order to assessing the development needs of their employees The factors are:
Evaluating the strength and the weakness of their employees
 Identification of the objectives required by the company
 Comparing the company’s objective with the capability of the employee
 The comparison between the present’s kills and the required skills of the employee
 Conducting of such types of programmes that helps in developing the employees skills and
the abilities
 Analysing the employee working after providing the training programmes
 The assessments can be done by conducting official meeting with the employees who are
selected for the training purposes
4.3Evalute the Success of the assessment process
The process of evaluation of the success of assessment in the organisations leads to a
beneficial state which helps in identifying the skills and abilities of the employees which helps in
getting the increment in the productivity level of the organisation (Dodge, Kitchin, and Perkins
2011). It helps in getting a brief knowledge about the employee and about its working. There are
certain steps which need to follow by the united parcel services for checking the assessment plan of
their company. The steps are:
 Organising a assessment plan in such a way which helps in identifying the development
needs of an individual
 Conduct an interview to getting the employees deeply. It helps in gaining the depth
knowledge of the employee.
 An exam can be conducted for identifying the understanding level of employees.

 Monitoring the performance level
 Comparison of the work performance
 Reviewing the outcomes stared by the performance
The performance outcomes help in identifying the success assessment plan of the employees. If the
outcomes reaches to an increment level means the assessment plan gets success and if there is no
such particular change in the outcomes it results that assessment plan may not effectively applied.
CONCLUSION
From the above report it has been concluded that the recruitment and selection process must
be legally framed out n the organisation. Managers play an important role in evaluating the daily
performances. The different leadership styles are also gets highlighted which are required for the
working and the team work is an essential component for the effective working in the organisation.
The employee performance needs to evaluates to identify the development needs and for betterment
in the organisation.
REFRENCES
Books and journals
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Online
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