Relationship Between Capco Structure and Culture
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Added on 2020-01-28
Relationship Between Capco Structure and Culture
Added on 2020-01-28
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Unit Title: Organisation and BehaviourStudent Name: IonutGeorgescuStudent ID: HNDB14309Tutor Name: YahayaAlhassanDate: 08/08/2016
Table of ContentsTask 1.........................................................................................................................................31.1Comparison and contrast between CAPCO’s structure and organisational structure andculture of an organisation of your choice...................................................................................31.2Relationship between CAPCO’s structure and culture and its impact on theperformance of its operations.....................................................................................................41.3Factors which affect individual behaviour at CAPCO....................................................4Task 2.........................................................................................................................................52.1 Comparison of the effectiveness of leadership at CAPCO and any other organisation.......52.2 Explanation of organisational theories and their influence on the practice of management.....................................................................................................................................................62.3 Evaluation of different approaches to management as used by CAPCO and your chosenorganisation................................................................................................................................7Task 3.........................................................................................................................................73.1 The impact of leadership styles of the motivation levels of the employees within theperiod of change.........................................................................................................................73.2 Comparison of the application of two motivational theories...............................................83.3 The need of managers to apply motivation theories in the work place................................9Task 4.......................................................................................................................................104.1 Explanation of the nature of groups and group behaviour within CAPCO or any companyof your choice...........................................................................................................................104.2 The factors that promote or inhibit effective team work in organisation...........................114.3 Impact of technology in team functioning in CAPCO.......................................................11References................................................................................................................................132
Task 11.1Comparison and contrast between CAPCO’s structure and organisationalstructure and culture of an organisation of your choice.Organisational structure is the structural outline and the principles and paradigms bywhich a company conducts its business and caters to the needs and requirements of customersby providing them with goods or services that are specifically tailored to suit their demandsand preferences. The work done by the organisation, the complexity and size of the projectundertaken by the company determines the basic organisational structure and framework ithas and how it fulfill its aims, goals and objectives. CAPCO basically has divisional structurewith a single layer of top level executives who act as the mentor and guide to the junioremployees and takes responsibility for their work. As it is a financial services firmspecialising in services like asset management, consulting and brokerage services , a strictlyhierarchical structure is not feasible since over their the orders and commands flow from topto bottom and it usually takes a lot of time for the execution of the urgent and the importanttasks (Alvesson, 2012). The organisations is categorised into divisions like operations, salesand marketing and human resources each catering to the different needs and requirements ofits high profile clients. On the other hand ASDA has a tall and strict hierarchical structurewith various layers of management from top starting with the CEO to the shop floor workerswho work in its retail stores. The work of each layer is supervised by the manager whobelongs to the next higher level of the hierarchy. CAPCO has a very friendly and freeorganisational culture that brings out the best in each of the employees by challenging themto focus their energies to find solutions to the complex problems of the financial world. Theemployees are encouraged to think creatively out of the box and provide easy and simple tounderstand solutions to the problems faced by its esteemed client. Team work andcooperation between the employees is a special characteristic of this company and everyemployee is motivated to deliver his best as rewards are given handsomely to the starperformers (Madlock, 2008). On the other hand in ASDA the culture is very orthodox andrigid as the company is mainly concerned with the monetary revenue generated by each of itsemployees. It is also very partial to the top performers when it comes to giving benefits andrewards with the result that the average performer gets very little and is usually de-motivatedand discouraged.3
1.2Relationship between CAPCO’s structure and culture and its impact on theperformance of its operations.The divisional structure of CAPCO encourages team work and a spirit of team workamong its employees such that each of them think that they belong to an extended familywhere everyone is working his best to cater to the needs and demands of the clients in aholistic and positive manner. Since there are specific demarcation between each of thedivision ego clashes generally do not happen and even if they occur they are resolved intimely and efficient manner. The divisions are the structural and functional units dependingon the nature of the work like financial modeling, brokerage, systems and marketing of fixedincome financial products. Due to the divisional structure the employees are encouraged towork efficiently by taking the help of the more experienced and older colleagues when thesituation so demands ((Müller & Turner, 2007). The employees enjoy the freedom to maketheir own decisions regarding the work they do as their bosses do not micro-manage them atevery step leaving it to them to take the small decisions regarding their work. This kind ofwork culture has a positive impact on the organisation as the clients’ needs are fully satisfiedand the revenues of the company has shot up within a few years of time from the date of theestablishment. The company encourages its employees to take calculated risks as this isessential to deliver superior performance in the competitive world of financial servicesindustry. The result of its efficient team work within the company is that the aims andobjectives of the clients are largely fulfilled in most cases and they seek the services ofCAPCO again and again due to the quick and accurate delivery of the tasks demanded bythem (Hall, 2005). The teams at CAPCO consist of people with different skill sets that aretrained as per the needs and demands of the project at hand. The divisional structure alsomakes its possible to divide the work according to the specifications of the project that areundertaken in the financial services industry.1.3Factor which affect individual’s behavior at CAPCO.The basic characters traits, the educational background, work experience in pastcompanies, family upbringing of the employees play a crucial role in the individual behaviorswithin the company. Factors like aptitude and intellect level also affect the behavior of theindividuals within the company. For example the employees who design the various fixedand variable income financial products have an analytic bent of mind and they also like towork alone in quiet as the work demands a very high level of concentration.They are rarely4
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