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Report on Client Online Training

   

Added on  2020-04-13

10 Pages1927 Words151 Views
Running head: CLIENT ONLINE TRAININGClient Online TrainingName of the student:Name of the University:Author note:
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1CLIENT ONLINE TRAININGTable of ContentsTraining/Learning Plan..............................................................................................................2Training Resources.....................................................................................................................3One-to-one Training Resources.............................................................................................3Online Training Resources.....................................................................................................4Client E-Learning Guide............................................................................................................5Assessment Plan.........................................................................................................................6Client Feedback Form................................................................................................................7Sign Off Form............................................................................................................................8
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2CLIENT ONLINE TRAININGTraining/Learning PlanTraining or learning plan is an organized set of descriptions of all resources andactivities that is used to assist and guide a group toward learning or mastering certain specificobjectives (Wandersman, Chien and Katz 2012). Training Goal: To train the clients with the basic aspects of Digital Literacy. Learning Objectives: The prime objective of this training program is to spread awarenessabout the importance of computer and internet knowledge, to survive the modern hi-techgeneration (Crowley and Heyer 2015). Clients will get to learn the basics of Internet surfing.The use of tools like MS Word, MS Excel and more shall also be learnt by the clients tofulfill their documentation and other computation requirements.Training activities: Conduct a survey among all the clients involved in the training, hencegathering complete information of their digital knowledge. Give training of Microsoftproductivity suits to the Windows users. These would include MS Word, MS Excel, MSPowerPoint and MS Visio training. Furthermore, the clients shall be assisted about the rightuse of internet and the e-mail services through Outlook. Documentation: A hardcopy of the survey conducted shall be maintained for analysis.Provide online and hardcopy materials for better guidance in the course. A course grade-cardshall be produced and provided to each client after the training process is completed. Eachclient should also provide their feedback in a well documented format. Evaluation: The grades produced after proper evaluation of the tutor’s feedback. The tutorshall document weekly improvement details of each client. This will help to provide a real-time knowledge check and would thus help to boost or strengthen the process. The trainingprocedure shall also be evaluated as per the feedbacks from the clients. Each client shall be
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