Report on Effective Communication Assignment

EFFECTIVE COMMUNICATION
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Contents
Introduction......................................................................................................................................3
Diagnosis and Reflection.................................................................................................................4
Literature review..............................................................................................................................7
Action Plan....................................................................................................................................10
References......................................................................................................................................14
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Introduction
This report is on the effective communication it is the most important aspect with the help of
communication message can get from across the world. Communication skills are the major
factor and these skills are developed at a good level and these skills can be used in professional
and personal. Communication skills can be improved by using the effective communication. In
addition to this five diagnostic tools are used for analysis the communication skills which helps
in detecting the lack of skills in relation to communication. Literature reviews provide the full
information and with the help of this communication skills will improve. In addition to this
action plan helps in searching some activities such as taking the short course, and with the help
of mentor communication skills can be improved and by reading the plan.
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Diagnosis and Reflection
The report includes communications style such as Johari window, Assertiveness questionnaires,
communication style questionnaire, interpersonal communication and interview skills checklist.
These styles helps in examine the individual’s communication skills. This method is tough for
building my communication skills and for progressive my strengths and weakness in this
condition. The Johari window is useful to search out the different communication skills so that
with the help of Johari window understanding of communication skills related to verbal and
nonverbal communication is clear. Different culture can be understood by the communication
skills. In addition to this, some of the hidden areas based on such things from which I am known
from this but not the others and also have the ability to understanding the emotions based talks in
their tones (Owen, 2015). The another area is blind area quadrant means such communication
skills from which I am not aware of it but it is known to others such as encode the nonverbal
signal. The last quadrant aim is to find out the factor which is unknown and for this it requires
the skills to improve the better communication of various groups. Communication style
questionnaire is used for showing the communication style of the individual. This method is
known as more effective. In this amiable the scoring rate is 9 out of 18 it shows my dominant
style. Amiable individuals show them dependable, supportive, respectful and agreeable by this
only focus can be given to the present. The environment suitable for the Amiable people’s such
as I will involve personal, formal relaxed, orderly setting, friendly it means the reason behind the
frustrations and not capable of communicating easily such as formal setting like official
presentations and interviews ( Moss & Brookhart, 2012). The Amiable individual’s
communication model it includes must be a good listener, quite at the time, accurate and up to
date written work also the warmness. With the help of dominant style, I can view myself with
effective matches.
Assertiveness questionnaires with the help of this method communication skills can be asses.
Points score 12 out of 15 in passive attitude scale. Even I got frustrated then also I control my
aggressiveness. Having this attitude restricts the effective communication by this only I am not
able to communicate in the groups and also not able to communicate with seniors.
Another point is Interpersonal communication it helps in improving the communication skills
and also help in how to communicating with others. The scoring rate was 71 out of 90 points is
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