Report on Integration of Technology in Tourism Sector

Added on - 06 Jun 2020

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INFORMATION SYSTEMS MANAGEMENT FOR TRAVEL &TOURISM1
Executive SummaryThis report would provide several insights regarding the integration of technology in the sectorof tourism. It emphasises on the changes made in the perspective of utilising applications andwebsites rather than using travel agents of high streets. These applications make the mostutilisation of computers and cellular devices to check-in at airports and hotels, with the provisionof a key card that would open a tourist’s hotel room. The IT organisations are continuouslyworking to develop new ways that would make travel and tourism frictionless. However, theResearchers of Bluebox have found that one out of every ten applications related to travellingstore information on cellular devices. This makes data such as passwords, the usernames, serveraddresses, e-mail and numbers on credit cards vulnerable to be accessed by attackers. All ofthese applications could be changed or altered in ways other than the intention of the developers.Sensitive information needed to be consulted upon before including them in the development ofdata. If this is done, choosing services for touring would be much more utilised by tourists withthe extensive integration of technology in tourism.2
Table of ContentsIntroduction:....................................................................................................................................4Critical analysis regarding changes from travel agents of high streets to the round the clockonline equivalent..............................................................................................................................4Evaluation on the improvisations made by the technology on the conduction of business............6Who benefits and who does not benefit...........................................................................................7Benefits obtained by utilizing mobile apps.....................................................................................8Security issues.................................................................................................................................9Conclusion:....................................................................................................................................10Reference List:...............................................................................................................................123
Introduction:The industry of tourism has been highly impacted by the revolution of technology. Bothenterprises and destinations of tourism in the UK have adopted innovative approaches toimprove their competitiveness. When demand is considered, the new, knowledgeable,sophisticated and increasing demands of consumers have prompted the renowned IT firms todevelop applications and websites that would help the consumers, or in this case the tourists,with booking of hotels and lodges in their destinations of choice. In addition, it would also helpthem to select rooms of their choices at affordable prices that would help them to book inadvance.As a result, new appropriate management practices have emerged by taking the benefitsprovided by the revolution of the IT industry and the process of entire business have been re-engineered. The propelling of profits in the hospitality industry have enhanced the motivation ofthe third party IT firms in UK that would help in the increase in profits and simultaneouslywould help the consumers to receive the best services at a nominal rate as well. Not only thehotel industry, the airlines organisation have also been benefitted with the increased usage ofthese online applications. IT firms are collaborating with Airlines that has reduced the hassle oftourists with a significant reduction of paperwork before boarding flights. This study would aimto analyse the most significant developments IT and illustrate how the tourism industry havebeen impacted by the evolution of these applications (Dedeke, 2016, p.545).Critical analysis regarding changes from travel agents of high streets to theround the clock online equivalentOnce an extremely demanded choice, it has been illustrated by a report that the Brits have beenplanning their tourism holidays by utilising the resources available on the web. The newadvancements being made in technology implies that the predictions made by experts reveal thatthe high street agencies of travelling would become extinct within five years. As per a reportprovided by a search engine of travelling named KAYAK.co.uk, it has been stated that the normsamongst the Brits have drastically modified over the past decade. According to the report, over60% of the adults of UK have booked their destinations of tourism through a travel agent of highstreets over 10 years ago. However, this report states that the figure is only 19% at this point intime.According to Liu and Park (2015, p.142), this has been a result of the advancements made in thebooking of online holidays. This report states that around 80% of the citizens of the UK are4
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