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Report on the Principles of Business Communication

   

Added on  2020-06-03

10 Pages2791 Words96 Views
PRINCIPLES OF BUSINESS COMMUNICATION

Table of ContentsINTRODUCTION...........................................................................................................................31.1 Importance of negotiation in a business environment...........................................................31.2 Features and uses to different approaches to negotiation......................................................31.3 Components of negotiation tactics. ......................................................................................32.1 Explain different types of presentation and their requirement. ............................................42.2 Different resources that can be used while making presentation. ........................................52.3 Methods of giving presentation.............................................................................................5Decide upon appropriate approach..............................................................................................5Anticipate their response.............................................................................................................5Determine how much they already know....................................................................................5Ask yourself if the proposal is in their interest...........................................................................5Sell benefits - not features...........................................................................................................5Make sure you have tailored the structure of your presentation to your audience......................52.4 Best practice in delivering presentation................................................................................52.5 How to collect and use feedback on presentation ................................................................53.1 Characteristic of bespoke documents....................................................................................53.3 Legal requirements for gathering information for bespoke documents................................63.4 Techniques to create bespoke document...............................................................................63.5How to gain approval of bespoke documents. ......................................................................64.1 Explain different stages of information system development...............................................64.2 Benefits and limitations of different information system. ...................................................7Transaction Processing. Systems. A transaction processing system. .........................................74.3 Explain legal, security, and confidentiality requirements for information system. .............84.4 Explain how to monitor the use and effectiveness of an information system......................8CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONCompleteness of facts is vitally necessary in Business Communication Incompletecommunication can irritate the reader and it can also lead the receiver to misinterpret themessage. So, a message should be organized in such a way that the receiver can understand itsmeaning easily and properly. The idea or thought that the sender wants to transmit must be clearenough to be understood by the receiver. In Written Business Communication the clarity ofthought and the clarity of expression are of two important things. It is also important in oral andnon-verbal messages1.1 Importance of negotiation in a business environment.Negotiation is a process where two or more parties with different needs and goals discussan issue to find a mutually acceptable solution. In business, negotiation skills are important inboth informal day-to-day interactions and formal transactions such as negotiating conditions ofsale, lease, service delivery, and other legal contracts (Della, 2016).Good negotiations contribute significantly to business success, as they:help you build better relationshipsdeliver lasting, quality solutions - rather than poor short-term solutions that do notsatisfy the needs of either partyhelp you avoid future problems and conflicts.1.2 Features and uses to different approaches to negotiation.Influence the other person’s belief in what is possible.Learn as much as possible about the other person’s position especially with regard toresistance points.Try to convince the other to change his/her mind about their ability to achieve their owngoals.Promote your own objectives as desirable, necessary, ethical, or even inevitable.1.3 Components of negotiation tactics. When negotiating, it is important to have an effective relationship. This is importantbecause the more effective it is; the work is more enjoyable when businesses have a goodrelationship. Also, people are more likely to go along with changes that businesses want to

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