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Role of Training and Development in Organizational Development: A Case Study on British Airways

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Added on  2023-04-22

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This research project aims to identify the role of training and development in Cabin Crew department for domestic flights of British Airways. It critically analyzes the impact of training and development on cabin crew members as well as British Airways and suggests appropriate ways for providing effective training to Cabin Crew department for domestic flights of British Airways.

Role of Training and Development in Organizational Development: A Case Study on British Airways

   Added on 2023-04-22

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Research methods for
strategic managers
TO IDENTIFY THE ROLE OF TRAINING AND DEVELOPMENT IN
ORGANIZATIONAL DEVELOPMENT: A CASE STUDY ON BRITISH AIRWAYS
Role of Training and Development in Organizational Development: A Case Study on British Airways_1
Introduction
Training and Development (T&D) is one of the important function of human
resource department of an organization.
organizations face problem regarding individual and organizational
performance due to the lack of skills and knowledge in cabin crew
members of BA for handling passengers of domestic flights.
Current research project is based on role of training and development and
its impact on organizational performance development.
Structure of the research
Introduction
Literature review
Research methodology
Data analysis
Conclusion and recommendations
Role of Training and Development in Organizational Development: A Case Study on British Airways_2
Aim and Objectives
Aim:
To identify the role of training and development in Cabin Crew
department for domestic flights of British Airways”.
Objectives:
To understand the concepts of training and development.
To identify the major training needs of cabin crew members of British
Airways for domestic flights.
To critically analyze the impact of training and development on cabin
crew members as well as British Airways.
To suggest appropriate ways for providing effective training to Cabin
Crew department for domestic flights of British Airways.
Role of Training and Development in Organizational Development: A Case Study on British Airways_3

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