Impact of Training and Development on Employee Performance: A Study on Marriott Hotel UK

This presentation focuses on the impact of training and development on employee performance at Marriott Hotel UK. It aims to identify different methods of on the job and off the job training, evaluate the benefits and drawbacks of delivering training to the workforce, assess the value of training and development in terms of employee performance enhancement, and recommend effective ways for Marriott to design training programs within the workplace.

IMPACT OF TRAINING AND DEVELOPMENT ON
EMPLOYEE PERFORMANCE: A STUDY ON MARRIOTT
HOTEL UK
Research project

Research aim and objecitves
Research aim – To analyse the impact of training
and development on employee performance: A
study on Marriott Hotel, UK
Research objectives –
To identify the different methods of on the job
and off the job training within Marriott.
To evaluate the benefits and drawbacks of
delivering training to workforce.
To assess the value of training and development
in terms of employee performance enhancement.
To recommend effective ways through which
Marriott can design effective training programs
within workplace.

Research question
What are the different ways of on the job and
off the job training methods within Marriott?
What are the benefits and drawbacks of
delivering training to workforce.?
What is the value of training and
development in terms of employee
performance enhancement?

Research Methodology
Research design: Descriptive concept
 Research approach: Inductive approach
Data collection: Primary and secondary
sources of data collection
Sampling: Purposeful sampling
Sample Size: 10 employees of Marriott Hotel
Data analysis: Qualitative technique

Research Design
The present research will be conducted on the
basis of descriptive concept where the main
intensity of the study is on describing about
the information related to the approaches
and structuring of the overall research
programme. The reason behind selecting the
cited design and concept of researching is
the step by step procedure and placing the
dimensions of study with an aim to assess the
factors and objectives of the research.

Theme 1: Majority of the respondents are between the age
of 25-35 years and 45-55 years

Theme 2: Majority of employees working in Marriott
hotel has gained experience between 2 to 4 years.

Theme 3: Majority of the respondents consider on the
Job training methods as the most preferred method
for training

Theme 4: Majority of respondents agreed that adaptation of training and
development methods has a positive impact on employee's organisational
performance

Theme 5: Large number of respondents admitted that training
and development creates a link with organization's success

Theme 6: The entire methods are beneficial in promoting the
employee's functionalities and overall perfection in the
organisation

Theme 7: Majority of the respondents considered that training and development
is the only technique that encourages an employee to perform well and
professional

RECOMMENDATIONS
By adopting some interactive training method such as quizzes,
small group discussions, case studies, active summaries, role
playing, question cards etc, it becomes easy for Marriott Hotel
to design effective training program for employees. By giving
coaching, apprenticeships; cross training and compute based
training programs, cited hotel can effective design training
programs for staff.

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