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Impact of Social Media Marketing on Customer Satisfaction - A Study on Ryanair Airline

   

Added on  2023-04-17

17 Pages668 Words250 Views
RESEARCH PROJECT
Task 4

AIM
Identifying the impact of social media
marketing on customer satisfaction- A
study on Ryanair airline

OBJECTIVES
To identify the social media marketing tools used by
Ryanair airline
To determine the link between social media marketing
and customer satisfaction
To recommended effective strategies through which
Ryanair airline can improve its social media

RESEARCH QUESTIONS
What are the social media marketing tools used by
Ryanair Airline?
What is the link between social media marketing and
customer satisfaction?
What are the effective strategies through which Ryanair
airline can improve its social media marketing?

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