research project

Please see the attached brief , kindly note this work should be divided in 2 word folders as fallow: 1. Research project propose whit LO1 and Lo2 around 1200 words 2. The main research project LO2, LO3, LO4 whit the rest of work

Research Project

Table of Contents
TITLE:.............................................................................................................................................3
INTRODUCTION...........................................................................................................................3
Overview of the research............................................................................................................3
Research aim...............................................................................................................................3
Research objectives.....................................................................................................................3
Rationale of Research.................................................................................................................4
Activities and timelines...............................................................................................................4
Literature Review ............................................................................................................................4
Research Methodology ...................................................................................................................6
Research approach......................................................................................................................6
Data Analysis and Interpretation ....................................................................................................9
Analysis and Interpretation of Quantitative research data .........................................................9
Research Outcomes........................................................................................................................13
Reflections and Alternative research methodology ......................................................................13
Reflections................................................................................................................................13
Alternative method ...................................................................................................................13
Conclusion and recommendation...................................................................................................14
Conclusion................................................................................................................................14
Recommendation......................................................................................................................14
REFERENCES..............................................................................................................................15

TITLE:
“To evaluate the role of line managers and leaders in employees development and well
being.” a case study on Intercontinental hotels and resorts.
INTRODUCTION
Overview of the research
The line managers and leaders of an organisation plays a crucial rule in managing and
coordinating various activities in an organisations. It is also the responsibility of managers and
leaders to make effective strategies and efforts for well being and development of employees in
order to motivate them to have better performance and enhanced productivity (Chai and et. al.,
2020). Thus, talent management and ensuring well being of workforce become essential for a
hotel or resorts to remain competitive and maintain its exclusiveness at competitive business
environment. Intercontinental Hotels and resorts are also among such organisations where
leaders and managers are having crucial role to develop its employees and ensure their well
being to achieve the desired goals and performance level.
Research aim
The main aim associated with this research work is, “To understate the importance of
talent management as strategic priority together with evaluation of role of line managers and
leaders in employees development and well being”.
Research objectives
The foremost objectives that are to be encountered through this research project
conducted on Intercontinental hotels and resorts are stated as follows:
 To understand the priority of talent management in an organization.
 To evaluate the role of line managers and leaders in employees development and well
being (Raffiee and Byun, 2020).
 To develop better knowledge about the positive implications lead by effective talent
management in success of a hospitality organization.
Research Questions
 What do you understand by the priority of talent management in an organization?

 What role is played by line managers and leaders in employees development and well
being?
 What positive implications are lead by effective talent management in success of an
hospitality organization?
Rationale of Research
This part of research project reflects the justification and importance of selection of a
research topic. In accordance with current research topic is justifiable and rational as it facilitate
better understanding about the crucial role played line managers and leaders in development and
well being of employees that is necessary to maintain the talented employees within the
organisation. Thus, current research topic is important to get better understanding about talent
management that is crucial concept for all organisation to maintain its viability and better success
level. Further, the selected research topic is also relevant and important form view point of
personal interest and academic background of research thus, lead to better development of skills
and knowledge in investigator.
Activities and timelines
The various activities involved in this particular research work are shown with the help of
a Gantt chart that provides specific information about time duration and sequence of all
activities. This Gantt chart has facilitates more clarity and transparency in research work
through presenting complex research task and activities in more better and systematic manner.
Literature Review
To understand the priority of talent management in an organization.
According to Mona Momtazian, 2016, In organization, the structure is changed through
new eras of management activities by Human Resource Management where it upbringing of new
techniques for improvement in organization cultural. Talent management play an important role
int where it identifies the top high potential or skilled employees which are giving value to an
organization by increasing its growth through their performances, thus talent management has
become a necessity for a company which access a lead through new resources, upgrading
technologies and provides the healthier management skills which helps to increases the internal
mobility, employee retention, facilities the training to high performers to furnish their skills for
aiming the succession planning and more competitive advantage of business to an individual or
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group. Talent management also reflect the opportunities of internal and external promotions and
rewards by which it enhanced the high motivation as well as sense of accomplishment (Saputra
and et. al., 2020).
To evaluate the role of line managers and leaders in employees development and well being:
According to Diliys Robinson. 2010, employees development or well being are depends
upon mangers and leaders through what they instruct related to work and what outcomes they
providing towards organization. Line manager and leaders plays an important role in employee
well being they provides the guidance and supervising to manage the workers on the daily basis
of work. Leaders and Line managers can use their leadership skills to encourage and motivate
them to worker to devote their work with sincerity and effectively, training and development can
also enhanced the worker's work quality (Steide 2020). Leaders can make efforts to work for
reduce their stress and conflicts which can provides positive outcomes to them. Line managers
having a role of evaluating to individuals and group overall performance and facilities the
feedback on the basis of particular employee's performances, where the inputs of line managers
are very essential to organizational learning for employees . Critically analysation of cogs to
ensuring that the new program are implemented in a effectively timely manner.
To develop better knowledge about the positive implications lead by effective talent
management in success of a hospitality organization.
According to Paul Barron, 2008, talent management is basically consists of recurting,
appraising, improvising, training to the high talented employees in the organization that
enhanced the competencies to achieve organizational goals more efficiently and effectively. The
positive impact of talent management in hospitality industry makes the dynamic environment
where are employees are categorised into skilled and unskilled, where skill worker are well
motivated but unskilled workers are not as much motivate in which talent management provides
the guidance to enhanced the capabilities, where in hospitality there is different hierarchy
department of talent management such as Food and beverages, Front office, Housekeeping where
it brings an opportunities by which workers can deliver their best efforts to the accomplish
the goals (Schoellhammer, 2020).
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Research Methodology
Research approach
It basically provide information about specific techniques and procedure that are used by
a researcher in order to select, gather, process and analyse information from various sources to
meet and achieve the objective. It facilities information regarding of specific tools, techniques
and procedure which are used by researcher to collect and analysation of information from
different sources too reach and accomplish the objectives. .A discussion about the various
approaches, philosophies and method used for current research work is provided below:
Research philosophy:
A research philosophy is a content about the way in which data about a process should be
acquired, utilized and analysed by researcher. It contains two types of research philosophy such
as Positivism defines the stability of reality which can be observed and briefly described in a
objective viewpoint without the implementation of any changes into data before studied, it also
consists the gathering of data from different regions or sources where the observation should be
in continuity (Richard., 2020). Interpretivism defines the collection of data should be elaborated
and subjective data which provides the better general-purpose.
Research approach
It itself contains two approaches of research, Deductive- it involves the particular
determined theory, generating hypothesis from that theory after that it collecting and analysing of
data on the basis of hypothesis, Inductive- The approach is concerned with the generation of a
new theory from existing data where it provides the more logical process in which different type
of assumption are involved (Usanova and et. al., 2019).
Research Method:
Research Method provide the guidance of approaching the right way for conducting to
achieving the objective of a particular research. It contain two types Qualitative Method- This
research provides the detailed and theoretical information on the basis of collecting data and
reflects the behaviour of respondent and Quantitative Method- Approaching of this method is
facilities the numerical, Statistical, or computational techniques.
Cost effective:
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It refers at the time of research the expenses will occurs for gathering of data or
sometimes some research gives the high cost effective for data while pursue the deep study about
it.
Research Ethics:
Ethics are basically representation of moral values or principles of research by that
researcher must follow the rules at the time of conducting research. It is essential for a researcher
to follow the ethics with sincerity as well as it should not harm and hurt the feelings of any living
or dead person and it should not aware about any kind of negative message which can create any
chaos that can be effect the environment.
Sampling:
This is method which is utilised by researcher for selecting the pre definite number of
units or analysation to evaluate the effective set of data. Use of Simple Random Sampling is
made to provides for all the analysation and selection is directly propositional to the probability.
which helps to eliminate the chances of discrimination from the research (Robinson, 2019) .
Sources of Data Collection:
There are two types of data collection,
Primary- This source of data is collected on the basis of self efforts, hard work, self
determination, own innovation (Nasaruddin, and Emad, 2019). Through this techniques it
provides the different sources of primary data such as interviews, survey feedbacks etc.
Secondary- Through this it provides the someone's other data which is not belongs to self efforts
or in other words the data is already existence of someone else and adapting that information for
research purpose such as records of previous data, online portals, articles, newspaper, literature
or document etc.
Questionnaire:
It is an instrument of a research which contains ample of question regarding for particular
research for a motive to collecting the information from respondents, it can be gathered by in a
survey form, feedback etc (Rajan and Pandita, 2019).
With the help of below questionnaire perspective and views of 30 respondents selected
form the employees, managers and directors of Intercontinental hotel on the topic of talent
management.
Questionnaire
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Q1) Is talent management has become priority of all organisation within a hospitality
sector?
a) Yes
b) No
Q2) What role is played by line managers and leaders in employees development and well
being?
a) Eliminate stress and chaos
b) Motivate and guide employees
c) Provide regular training
Q3) Is the role played by line manager and leaders in Intercontinental hotel and resorts is
satisfactory to ensure the well being and development of employees in an effective
manner?
a) Satisfactory
b) Unsatisfactory
Q4) What improvements in their strategies can be made by Intercontinental hotel and
resorts to ensure better talent management within its workplace?
a) Facilitate more team bonding activities
b) Use of better incentives and perks
c) Provide an unbiased work culture
Q5) Any further recommendation for Intercontinental Hotels and resort to ensure better
well being and development of employees?
Qualitative Research Method
This includes use of interview as data collection instrument that facilitate collection of in-
depth information form respondents through offering a two way communication among the
researcher and participants (Rajan and Pandita, 2019).
Interview questions
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Q1) How you can justify that line manager and leaders plays a crucial role in development and
well being of employees at workplace of an organization?
Q2) What positive implications are lead by effective talent management in success of an
hospitality organization?
Data Analysis and Interpretation
Use of thematic approach is seems suitable for evaluation of current data collected
through making use of qualitative and quantitative research method through the help of
questionnaire and interview.
Analysis and Interpretation of Quantitative research data
Theme 1: Talent management has become priority of all organisation within a hospitality
sector
Q1) Is talent management has become priority of all
organisation within a hospitality sector?
Frequency
a) Yes 28
b) No 2
Interpretation: Talent management has become a priority for all organisation as it facilitate
better competitive strength and many other advantages. Further, 28 respondents support the fact
that talent management is a priority while only 2 participants are against this fact.
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a) Yes
b) No
0 5 10 15 20 25 30
Frequency

Theme 2: Role played by line managers and leaders in employees development and well
being
Q2) What role is played by line managers and leaders in
employees development and well being?
Frequency
a) Eliminate stress and chaos 8
b) Motivate and guide employees 10
c) Provide regular training 12
a) Eliminate stress and chaos
b) Motivate and guide employees
c) Provide regular training
0 2 4 6 8 10 12
Frequency
Interpretation: It can be observed that a crucial role is lead by line managers and leaders in
employees development and well being as 8 respondent are in support that leaders lead to
elimination in stress and chaos, 10 participants are in favour of that managers and leaders
motivates and guide employees while 12 are in support of providing regular training. Thus, it can
be observed that managers and leaders plays crucial role in employee development and well
being.
Theme 3: Role played by line manager and leaders in Intercontinental hotel and resorts is
satisfactory to ensure the well being and development of employees in an effective manner
Q3) Is the role played by line manager and leaders in
Intercontinental hotel and resorts is satisfactory to ensure the
well being and development of employees in an effective
manner?
Frequency
a) Satisfactory 18
10

b) Unsatisfactory 12
a) Satisfactory
b) Unsatisfactory
0 2 4 6 8 10 12 14 16 18
Frequency
Interpretation: many strategies are adopted by Intercontinental hotel and resorts to ensure well
being of employees. It has been observed that 18 respondents believes that the strategies of
Intercontinental Hotels and resort are satisfactory while 12 are having a thinking that theses
strategies are unsatisfactory to ensure well being of employee.
Theme 4: Improvements can be made by Intercontinental hotel and resorts to ensure better
talent management within its workplace
Q4) What improvements in their strategies can be made by
Intercontinental hotel and resorts to ensure better talent
management within its workplace?
Frequency
a) Facilitate more team bonding activities 7
b) Use of better incentives and perks 15
c) Provide an unbiased work culture 8
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a) Facilitate more team bonding activities
b) Use of better incentives and perks
c) Provide an unbiased work culture
0 2 4 6 8 10 12 14 16
Frequency
Interpretation: Intercontinental resorts and hotel require improvement in its strategies to ensure
better talent management thus, 7 respondents are in support of facilitating more team bonding
activities. Further, 15 participants are in favour of better incentives and perks while 8 are in
support of creation of an unbiased work couture to ensure better talent management.
Interpretation of qualitative method
Theme 1: Justify that line manager and leaders plays a crucial role in development and well
being of employees at workplace of an organization
Interpretation: In accordance with evaluation of data collected from interview it has been
analysed that many of them supports that leaders and managers are responsible to provide
guidance to employees and also enureses proper training and motivation thus, it is justifiable
that line manager and leaders plays a crucial role in development and well being of employees
at workplace of an organization.
Theme 2: Positive implications are lead by effective talent management in success of an
hospitality organization
Interpretation: it has been observed form evaluation collected data that maximum number of
respondents are in favour of the fact that talent management facilitate enhancement in skills and
creativity of employees thus lead to more productivity and better competitive strength that are
the main positive implications lead by effective talent management in success of an hospitality
organization.
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Research Outcomes
Research Findings- It has been observed form current research work that talent
management has become a priority for all organisation as it facilitates better development and
well bing of employees that enhance their performance. Further, it has been find out that line
managers and leaders plays a crucial role in well being of employees through eliminating stress
and providing regular training to employees. Beside this, it has been observed that more
activities to about team bonding and providing regular appraisals and perks are suitable strategies
to ensure well being and development of employees.
Stakeholders- It includes all those individuals who are associated with a business
organisation and get affected by its decisions and functions that includes directors, clients,
business partners, mangers, employees and other related parties. For current investigation 30
respondents are selected form the manager, employees and directors of Intercontinental hotels
and resorts to ensure better collection of data about talent management.
Communication- To have better communication among team members both formal and
informal source of communication are adopted by researcher. Beside this, use of digital media
and online modes are also made to ensure communication of research activities with interested
and related stakeholders.
Reflections and Alternative research methodology
Reflections
This journey of conducting research on the topic of talent management and well being of
employees is very crucial and informative for me that has lead to improvement in my knowledge
and interpersonal skills. Use of questionnaire and interview techniques facilitate a better
opportunity to interact with various individuals that enhanced my communication. Further,
various issues and problems are also faced by me that are timely identified and solved by me
through making use of suitably strategies. Like, the issues of time management is encountered by
making use of Gantt chart. Thus, it can be observed that this research is vital for me that has
facilitate overall personality development and better opportunities for me.
Alternative method
The alternative method that could be use for current research work includes use of
deductive approach and interprevitism research philosophy to have better generalisation of
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collected data. Further, use of work breakdown structure or other project management techniques
can be made for better bifurcation of work.
Conclusion and recommendation
Conclusion
With respect to above research it can be concluded that talent management is a priority
for organisation to ensure more competitive strength and productivity through development and
well being of employees. Further, it can be summarised that reduction and stress and regular
training together with more positive workplace environment is lead by mangers and leaders.
More team bonding activities and unbiased work cultures are effective way to ensure better well
being of employees.
Recommendation
On the basis of evaluation of above research finding more team bonding activities and
creation of unbiased work culture is recommended for Intercontinental Hotels and resorts.
Further, timely appraisal and perks should also provided by Intercontinental Hotels and resorts to
motivate its employees that also facilitate better well being and talent management.
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REFERENCES
Books and Journals
Chai, D.S and et. al., 2020. The multi-level effects of developmental opportunities, pay equity,
and paternalistic leadership on organizational commitment. European Journal of
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Raffiee, J. and Byun, H., 2020. Revisiting the Portability of Performance Paradox: Employee
Mobility and the Utilization of Human and Social Capital Resources. Academy of
Management Journal. 63(1). pp.34-63.
Saputra, N and et. al., 2020. SUSTAINABLE GROWTH FORMULA: keterlekatan kerja dan
ketangkasan belajar dari managerial resources industri minyak sawit Indonesia.
SCOPINDO MEDIA PUSTAKA.
Steide, K.A., 2020. Antecedents and Contributors to Organizational Performance, the Role of
Employee Engagement (Doctoral dissertation, Capella University).
Schoellhammer, S., 2020. Innovation Exposed: Case Studies of Strategy, Organization and
Culture in Heterarchies. Springer Nature.
Richard Leblanc, C.M.C., 2020. Director Independence, Competency, and Behavior. The
Handbook of Board Governance: A Comprehensive Guide for Public, Private, and Not-
for-Profit Board Members. p.199.
Usanova, K and et. al., 2019. Talent mangement flexibility in a cyclical industry.
Robinson, A., 2019. Change the Negative Perception of Working in Home Care With a Strong
Employment Brand. Home healthcare now. 37(3). p.181.
Nasaruddin, M.M. and Emad, G.R., 2019. Preparing maritime professionals for their future roles
in a digitalized era: bridging the blockchain skills gap in maritime education and
training. In The International Association of Maritime Universities (IAMU)
Conference (pp. 87-97).
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Aspirants in UAE. In 2019 Advances in Science and Engineering Technology
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Online
Momtazian. M., 2016. What is Talent Management and why it is important. [Online]. Available
Through: < https://expert360.com/resources/articles/talent-management-important/>
Robinson. D, 2020. Employee development: The role of line managers and leaders. [Online].
Available Through: <https://www.hrzone.com/talent/development/employee-
development-the-role-of-the-line-manager>
Barron. P., 2015. Education and talent management: Implications for the hospitality industry.
[Online]. AvailableThrough:<
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nt_Implications_for_the_hospitality_industry>
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