TABLE OF CONTENTS CHAPTER -1 INTRODUCTION....................................................................................................3 CHAPTER- 2 LITERATURE REVIEW.........................................................................................5 CHAPTER – 3 RESEARCH METHODOLOGY...........................................................................7 CHAPTER- 4 DATA INTERPRETATIONS................................................................................11 P6 REFLECTION..........................................................................................................................20 P7 RECOMMENDATION............................................................................................................21 CONCLUSION..............................................................................................................................22 REFERENCES..............................................................................................................................23 APPENDIX....................................................................................................................................24
Title- Impact of globalisation in driving success of business: A case study on M&S. CHAPTER -1 INTRODUCTION About Background study- Globalization is basically the worldwide trend that help an organization to increase the performance and efficiency. There are many tools and platforms for gaining the sustainable competitive advantages which suitable for organization culture. The globalization has led to increase the competition advantages in marketplace. The competition is related to the cost, price, product, quick production and response towards the organization (Crane and et.al., 2019). Emergence of markets are main key component for multinational companies wanting to expand the business across the world but it may require localizing enterprise to overcome the challenges in organization. Globalization is a type of main conceptual framework that help for international market to increase the productivity and profitability.This trend is unifying and socializing the entire global community that allows for country to increase the market opportunities. Globalization is impact on the business operations to maintain the progressive reduce the barriers in the foreign investment and trade, which leads for opening the new market by international firm such as Marks and Spencer. Aim To analyse the impact of globalisation for increasing profits and sales of retail sector: A study on M&S. Objective- To understand the conceptual framework of globalization. To evaluate the opportunities that globalization creates for M&S. To examine the relationship between globalization and increasing profits and sales of retail sector. Research question- What is the conceptual framework of globalization? What are opportunities that globalization created for M&S? What is the relationship between the globalization andincreasing profits and sales of retail sector?
Rational of research- Globalizationis a method for integrating with the different people and also used for describing the growinginterdependence of economic, culture and populations of corporate world. Marks and Spencer exist in the complex environment that directly impact on their aims and objective of business in way of achieving success. The global changes are necessary for organization that helps in identifying the need and requirement of business. The demand of cheaper resources, dynamics of postmodern era and competitive pressure that help for business leader to focus towards the alternative success of business. The main purpose of globalization is makingcompetitiveadvantageinglobalmarketplace.Globalizationisanimportantfor organization that helps for increasing the business process all over the world (Crothers, 2017). This particular research paper is mainly focused towards the globalization and how they impact on the business process so it is very important to conduct research on this particular topic which will lay stress on increasing need and demand of customer. All the demands and needs of customers would not be able to fulfil by country so it is very much important to include other companies within economies. As globalisation is current topic many multinational firms are exploring new markets of world where they are finding suitable customers or growth in their profits. So this research paper will shed light on importance of globalisation, the opportunities which it is creating and its interrelationship with performance of company in various parts of world. Significance of research- This particular research will be important for those who are interested to study in topic or area related to globalisation. This research will also be important for students of PhD who are pursuing the degree and also for company on which research is going on. The topic globalisation and its impact on increasing profits and driving success of business will be very essential to study. As this will help into formulating research aim and objectives and then conducting research on this topic.
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CHAPTER- 2 LITERATURE REVIEW Conceptual Framework of Globalization According toO'brien (2019)Globalization is a type of conceptual framework that changes the enterprise practices across the world. It is focused towards the business process for increasing the political, financial, environmental, and cultural among the country. Globalization is a type of interconnection of national economies across the world.It is focused towards the business issues such as labour, investment, good and services, trade etc. Globalization is the global integration of business of financial markets. In order to sustain the level of economies, the government has adopted new policy to attract the foreign capital. It is the internal logic of process that expressed the overall legislation with the internal environment. As per author, the concept of globalization provides an appropriate analytical frame work for accomplishing the business task. Globalization is a key drive in between the companies and also globalizes the financial market. It should be analyzing the complex system to determine the knowledge and conceptual logic. Globalization frame work is used as tool to examine the business and their financial conditions, thereby enhancing the understanding towards the specific legislation by predictive criteria. Opportunities that Globalization creates for M&S According toPhillips and Phillips (2016)Globalization increases the prevalence or speed. Many organization more opportunities are opened easily and also perform the different task on the global markets. In M&S, Globalization is basically the worldwide trend through the economies in the world and connects to each other. It is developed the economic aspects to increase the production in global marketplace. In order to identify the advantages to company on the basis of quality and price of products and services. AsperRadović,Marković,BrnjasandSimović(2019)globalizationcreatesmore opportunities because it adopts new technologies, innovation ideas and new initiatives that help formaintainthecultureandeconomy.Furthermore,aneffectiveintegrationinformation technology enhanced the competitive advantages in the form of international trades.
As perTaneja (2017)globalization create more opportunities for the country to increase the growth of economy. It can be measured the percentage to change of GDP (Gross Domestic product). Economy growth and development always increases the amount of good and services produced. For Example- A measuring of economic growth, a country can created $9,000,000 of good and services in 2010 and there nominal growth rate increase 1 percent for 2012. Relationship between globalization and increasing profits and sales of retail sector.. According toThomé and Medeiros (2016) with the help of globalisation it will be possible for company that they are increasing their profits and sales. As they will be having chance of expanding their business into other countries of world as well. This will be expanding their market share and enabling them to work and trade on both national and international level as well. If the company is having more number of outlets into global market, then it is very much essential that their profits are increased with increase in sales and included that with the increasing trend of globalisation all companies of world will be headed towards working with other global partners. According toTaneja (2017)also included that for this it is very much important that company are able to include all cost and resources for making their firm global.
CHAPTER – 3 RESEARCH METHODOLOGY It is a process and technique that applicable in project for identifying the suitable data related the research area and field. This technique allows for critically assess the entire reliability and validity of study. Research philosophy- It is the phenomenon that should be collected, gathered and analysed for the use of research. It is associated with the assumptions and clarification about the particular nature and knowledge source. It will useful for researcher to understand the issues in research project by usingphilosophy.TherearedifferenttypesofphilosophysuchasPositivism,realism, pragmatism and Interpretivism etc. The researcher will use the interpretivism research that involves interpret of element in the case study. This philosophy will use the researcher to identify the current status and reality of study. The philosophy will be beneficial for researcher to assume the interpretation and access the reality. According to interpretivism, it will be used for research areas to collect the data such as observations as well as interviews. Research type- It always depends on the type of research. The researcher will address the range of elements within scope of research. There are two ways to divide the research type such as applied research and fundamental research (Hickson, 2016). The researcher will use the applied research type in the case study to find the solution and their specific problems according to the studies. Applied research will use for researcher to solve the problem and issue. The main aim of researcher to implement the suitable type of applied research in the case study and identifying the issues facing in research areas. Research Method- Research type or method is broad terms that analyse and collect the information in the case study. The important element of research always mentions in the study to cover the appropriate data related the research. It can be categorised into two different manners: qualitative and quantitative method (Pruzan, 2016). Qualitative research is based on the words, elements, feelings and emotions that applied in research area. Qualitative study aims to ensure the high level of understanding and collect the information through questionnaire, focus group, case studies, observations and interviews etc. The researcher will apply the qualitative method to determinethesuitabledatabyusinginterviews,groupdiscussionorexperimentbased.
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Qualitative research involves the critical thing skills and analytical to generate the findings. This research will help for researcher to easily collect the relevant data related to the case study. Research design- Research design is basically the arrangement of collections and conditions. It also measures the variables that are specified in the research problem. Research design is divided into two ways: conclusive and exploratory. The exploratory research will imply to explore the questionnaire but doesn't offer the final solutions and outcomes. This research will conduct the study in order to identify the nature of problem. On the other hand, conclusive research will generate the finding the practically approach to reach the conclusion. This research will involve the quantitative method for data collection (Tight, 2016). The researcher will applicable the exploratory design method in research project because research will be analyzed using the data by using qualitative method. This exploration design support to the qualitative method. The researchersimplyexploresthequestionnairethatapplicableintheresearchforfurther development. Research approach- The researcher will use the inductive approach to determine the accurate results of observations. The researcher will use to generate proper meaning from the data collection in order to find out the relationship to theory.Inductive approach will be helping researcher into conducting in-depth research of topic of globalisation and then finding out the impact of it on sales and profits. Data collection- It is a collection of data that used the relevant sources to find the accurate answer to the research problem. There are two ways to divided like primary data collection and secondary data collection (Almalki, 2016). The researcher will use the primary data collection to identify the information about research study through conducting questionnaire so that views of staff could be analysed regarding impact of globalisation.
Sampling method- Sampling is based on the specific principle that used to select the member of population. This technique will be divided into ways probability and non-probability. The researcher will use the Sample random sampling because it will choose the group members of population to participate in the case study.The researcher will be choosing 10 employees of Marks and Spencer in the research project(Zhou and et.al., 2016). Ethical consideration-It is an essential part of research that help for maintain their ethical issues during research development. It will respect their dignity during research analysed. The protection and privacy of research members to be maintained. The communication between themembersshould be completed with transparency and honesty (Carey and Asbury, 2016). The researcher will avoid the misleading information at the time of primary data collection. Researcher will maintain that the other participant should not harm the research in any ways.
Research Time plan- Activity1to 2Week3. to 4 Week 5to 6 Week 7 to 8 Week 9 to 10 Week 11 to 12 Week 13 to 14 Week 15 to 16 Week 17 to 18 Week 19 to 20 Week Identify research topic Reviewof Literature Drafting Methodologies Complete Proposal Designing questionnaire Collectionof data Analysing data and interpretation Discussion and Conclusion Submission
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CHAPTER- 4 DATA INTERPRETATIONS Data Collection tool–Data collection tool is basically used for analysing the depth study about the project report (Kempster, Maak and Parry, 2019). It is applicable in the qualitative research to survey about the case study and conducted by the distributing the questionnaire and also determine every respondent in proper manner (BurtCoe and Davies, 2019). Data analytical technique is generally applicable in the qualitative research paper that can analysis through thematic method. It is the most common type of qualitative method that emphasis on examine the record pattern within data and information. Theme : 1Globalization influences the income of business generation ParticularRespondents Yes5 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration1
No3 Neutral2 Total10 Interpretation: Form above table, it has been found that there are total 10 respondents in the questions. Therefore, 5 respondents are agreed on particular on the questions. On the other hands, 3 respondents are not agreed. In this way, it can be easily identified the observation through the employee of Marks and Spencer. Globalization always influence the income of employee so that it is easily understands the concept and method of globalization that impact on their financial conditions through business generations. Employees are easily given the opinion related the incomes. Theme : 2Globalization will increase the competition among the business companies ParticularRespondents Yes2 No2 Neutral6 Total10
Interpretation From above table, it can be identified that there are total 10 respondents shows their opinion towards globalization how will increase the competition among the enterprises firms. 2 respondents are agreed and 2 respondents are not agreed on questions. Another 6 respondents are neutral.In Marks and Spencer, the employee's reaction towards the competition in neutral because sometimes, it leads to increase due to the globalization When many companies are used the technology adoption to produce the product on cheap price. It depends on the situation that's why,manyrespondentshaveaneutralreactiontowardsthecompetitionamongthe organizations. Theme : 3Globalization improved the quality of business culture and work life. ParticularRespondents Yes5 No3 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration2
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Neutral2 Total10 Interpretation From above table, It is observed that the total 10 respondents participating to identify their opinion and view point through the questionnaire. 5 respondents are agreed and 3 respondents are not agreed. On the other hand, 2 respondents are neutral on the globalization that help for improved the quality of business culture and work life. Culture, quality and work life are the important factors which requires for researcher to determine the situations. In this way, researcherwillidentifythesolutionsthathowmanyemployeesareknownaboutthe globalization. Theme: 4Globalization impact on the economy of countries. ParticularRespondents Yes4 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration3
No3 Neutral3 Total10 Interpretation From above table, It is observed that the total 10 respondents participating to identify their opinion and view point through the questionnaire. 4 respondents are agreed and 3 respondents are not agreed. On the other hand, 3 respondents are neutral on the research areas of globalization that impact on the economy of countries.In this way, researcher will identify the solutions that how many employees are known about the globalization. The globalization has been impacted on the countries both positive and negative ways so that the employees are specified opinion towards this concept. Sometimes, it directly impacts on the financial condition, revenue generations that's why, it is the best way to choose the employee for determine their opinion. 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration4
Theme : 5Globalization gone too far enough or has been heading in the incorrect direction. ParticularRespondents Yes2 No2 Neutral6 Total10 Interpretation From above Index, It isobserved that thetotal 10 respondents. Each and every respondents has different opinion towards the globalization. 2 respondents are agreed and 2 respondents are not agreed. On the other hand, 6 respondents are neutral. It is important for project analysing to determine the appropriate ways. According to respondent, it is clearly described that Many people is exactly identify the role of globalization because it is impacted on the business in both negative and positive manner. Theme : 6Globalization is another word for the Americanization. 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration5
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ParticularRespondents Yes5 No3 Neutral2 Total10 Interpretation Fromabovetable,Itisclearthattherearetotal10respondentswhichrequires identifying their opinion and view point towards the globalization through the questionnaire. 5 respondents are agreed and 3 respondents are not agreed. On the other hand, 2 respondents are neutral reaction on the globalization is another Americanization because this term is created a complex situation in terms of economics, technological and political changes. In this way, employees are independent to show their specific opinion towards the Americanization. In marks and Spencer, Employee can give their opinion related the Globalization and they also think about 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration6
that globalization is in fact of Americanization because it always influences to other countries. In this way, globalization is also same as Americanization on the basis of 5 respondents.
Theme : 7Globalization been going on since the drawn of modern civilizations ParticularRespondents Yes5 No4 Neutral1 Total10 Interpretation From above table, It is clear that there are total 10 respondents to give their own opinion related to globalization been going on and also drawn of modern civilizations. There are 5 respondents are agreed and 4 respondents are not agreed. On the other hand, 1 respondents are neutral reaction on the globalization The agreed people think about the globalization that positively impact on the cultural process. Respondents are given their specific suggestion on the basis of situations and condition which occurs due to globalization in business.In marks and Spencer, Employee can give their opinion related the Globalization and they also think about that 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration7
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globalization will create a modern civilization and also influence the business market on the basis of 5 respondents. Theme : 8Globalization just a friendlier terms for the neo-imperialism particularrespondents Yes6 No2 Neutral2 Total10 Interpretation From above table, It is clear that there are total 10 respondents which requires identifying their opinion and view point towards the globalization through the questionnaire. 6 respondents are agreed and 2 respondents are not agreed. On the other hand, 2 respondents are neutral reaction because many respondents think that globalization and imperialism are two different concepts that cannot be impacted on the globalization.In this way, employees are independent 0 1 2 3 4 5 6 7 8 9 10 Yes No Neutral Total Illustration8
to show their specific opinion towards the Americanization. In marks and Spencer, Employees are giving their opinion towards the imperialism whereas 5 respondent think that it is directly connected with each other. P5 Result and Outcome: At above discussion, it concluded that accurate result and outcome on the basis of questionnaires. It always helping for analysing the opinion of employee in the Marks and Spencer as per their experience. Covered in ppt P6 REFLECTION I have to learn many things from research project which provide me a brief idea about the globalization and how they can impact on the business in terms of success. I also used the different type of technique and research method for gathering all relevant information related the globalization. I can use qualitative approach and implement in the research project to determine the observation and analysing the information through the respondents. Initially, I can develop a project plans to find out the implications at the time of research planning. I found that research project analysis process is going to be find the credible details. I also used the questionnaire data method for collecting the details for further advancements. During the research planning, I can found that there is some limitation on the research project which required for finding the solution to manage the findings.According to my opinion, it has been required to implementing the alternative method and approach in the research project. I believed that the Globalisation impact on the business operations and functions. I have learnt many things to understand the concept behind the globalisation which impact on the business to increase the productivity and profitability in global marketplace. I found that innovation is developing due to globalisation, there are many companies used the different type of ideas for increasing the performance and efficiency of business. I feel that research on globalisation will help to understand the threats andopportunities which it creates an effective relationship between the performance and efficiency in the business.
P7 RECOMMENDATION it could be recommended that company is spending more money into financial planning and resourcing so that their company could be having increased in profits. It has recommended to analyse the relevant data and information by using an appropriate methodology that can implement in the research project. It has recommended to implement the new methodologies that can useful for collecting and gathering the information of business. ALTERNATIVE RESEARCH METHODLOGIES As alternative method, researcher will also use positivism philosophy to view about the knowledge gained through observation which includes measurements. Researcher has specified role to collect the data and interpretation in the objective ways. On the other hand, researcher will use the applied but it also used the fundamental to analyse the problem by adding to the field of application in discipline. It helps for acknowledge that other variables are constant by changing. In this way, it has recommended to change the qualitative method into the quantitative method to determine the accurate result or outcome in numerical ways.
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CONCLUSION From above discussion, it has been found that globalization factors impacts on the entire business process of Marks and Spencer. It could be found out that globalisation is very essential as it is required for all companies that they are exploring global and national markets in way of improving their market share. With this exploration it will be possible that profits and sales of company will be increased and there will be greater access to marketplace.
REFERENCES Books and Journals Almalki, S., 2016. Integrating Quantitative and Qualitative Data in Mixed Methods Research-- Challenges and Benefits.Journal of Education and Learning.5(3). pp.288-296. Carey, M.A. and Asbury, J.E., 2016.Focus group research. Routledge. Crane, A. and et.al., 2019.Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Crothers, L., 2017.Globalization and American popular culture. Rowman & Littlefield. Hickson, H., 2016. Becoming a critical narrativist: Using critical reflection and narrative inquiry as research methodology.Qualitative social work.15(3). pp.380-391. O'brien, J., 2019.Category management in purchasing: a strategic approach to maximize business profitability. Kogan Page Publishers. Phillips,J.J.andPhillips,P.,2016.HowHRcanhaveanimpactinnon-traditional areas.Strategic HR Review.15(1). pp.5-13. Pruzan, P., 2016.Research methodology: the aims, practices and ethics of science. Springer. Radović-Marković, M., Brnjas, Z. and Simović, V., 2019. The Impact of Globalization on Entrepreneurship.Economic Analysis.52(1). pp.56-68. Silverman, D. ed., 2016.Qualitative research. Sage. Taneja, N.K., 2017.Driving airline business strategies through emerging technology. Routledge. Thomé, K.M. and Medeiros, J.J., 2016. Drivers of successful international business strategy: Insights from the evolution of a trading company.International Journal of Emerging Markets.11(1). pp.89-110. Tight, M., 2016. Phenomenography: The development and application of an innovative research designinhighereducationresearch.InternationalJournalofSocialResearch Methodology.19(3). pp.319-338. Zhou, X. and et.al., 2016. Synergistic effects of Chinese herbal medicine: a comprehensive review of methodology and current research.Frontiers in Pharmacology.7.p.201.
APPENDIX Questionnaire: Do you think that Globalization influences the income of business generation? Yes No Do you think that Globalization increase the competition among the business companies? Yes No Do you think that globalization improved the quality of business culture and work life? Yes No Do you think that globalization impact on the economy of countries? Yes No Does people think that globalization gone too far enough or has been heading in the incorrect direction? Yes No Is globalization is another word for the Americanization? Yes No Has globalization been going on since the drawn of modern civilizations? Yes No Do you think that globalization just a friendlier terms for the neo-imperialism? Yes No
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Research Ethics approval form All students conducting research activity that involves human participants or the use of data collected form human participants are required to gain ethicalapprovalbeforecommencingtheirresearch.Pleaseanswerall relevant questions and note that your form may be returned if incomplete. For further support and guidance please see your respective Unit Tutor: Beforecompletingthisform,weadvisethatyoudiscussyourproposed research fully with your unit tutor. Please complete this form in good time before your research project is due to commence. Section 1: Basic details: Projecttitle:Impactofglobalisationindrivingsuccessof business: A case study on M&S. Student name: Student ID number: Programme: College Name: Intended research start date: Intended research end date: Section 2 Project summary Please select all research methods that you plan to use as a part of your project: InterviewsNo QuestionnairesYes ObservationsNo Use of personal recordsNo Data AnalysisNo Action ResearchNo Focus GroupsNo Others(Please specify) : Section 3:Participants
Pleaseanswerthefollowingquestions,givingfulldetailswhere necessary. Will your research involve human participants? Yes Who are the participants? Tick all that apply: Ages 12-16:Young people aged:17-18Adults:✓ How will participants be recruited (identified an approached)? Approached Describe the processes you will use to inform participants about what you are doing: Consent form How will you obtain consent from participants? Will this be written? Howwillitbemadecleartoparticipantsthattheymaywithdraw consent to participate at any time? Yes, it is collected as per interest of participants. Studies involving questionnaires: will participants be given the option of omitting questions that do not wish to answer? Yes✓No If no please explain why below and ensure that you cover any ethical issues arising from this Studies involving observation: Confirm whether participants will be asked for their informed consent to be observed. Yes✓No Will you debrief participants at the end of their participation (i.e give
them a brief explanation of the study)? Yes✓No Will participants be given information about the findings of your study? (This could be a brief summary of your findings in general) YesNo✓ Section 4: Data Storage and Security Confirmthatallpersonaldatawillbestoredandprocessedin compliance with the Data Protection Act (1998) Yes✓ No Who will have access to the data and personal information? No one During the research: Where will the data be stored? In Laptop Will mobile devices such as USB storage and laptops be used Yes✓ No If Yes, please provide further details: After the research: Where will the data be stored? USB cable How long will the data and records be kept for and in what format?
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Excel Will data be kept for use by other researchers?YesNo✓ Section 5 : Ethical Issues Are there any particular features of your proposed work, which may raiseethicalconcerns?Ifso,pleaseoutlinehowyouwilldealwith these: It is important that you demonstrate your awareness of potential risks that may arise because of your research.Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the following : Informed consent.✓ Potentially vulnerable participants. Sensitive topics Risk to participants and /or researchers Confidentiality/anonymity✓ Disclosures/ limits to confidentiality Datastorageandsecurity,bothduring andafterthe research (including transfer, sharing, encryption, protection). Reporting Dissemination and use of your findings. Section 6: Declaration Ihaveread,understoodandwillabidebytheinstitution’s Research and Ethics Policy:Yes No I have discussed the ethical issues relating to my research with my Unit Tutor: Yes No I confirm that to the best of my knowledge: The above information is correct, and this is a full description of the ethical issues that may arise in the course of my research Name:Date: