Significance of After Sales Services in Retaining Customer Loyalty

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Added on 2023/03/24

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This presentation focuses on the significance of after sales services in retaining customer loyalty. It includes a case study on Starbucks, analyzing the impact of after sales services on organization performance and customer satisfaction. The presentation also explores the tools and techniques used by Starbucks to gain loyal customers and enhance sales and profitability.

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Significance of After Sales Services in Retaining Customer Loyalty

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