Managing Cultural Diversity in Human Resource

This research proposal focuses on the role of Human Resource Management practices in promoting cultural diversity at the workplace, with a case study on TESCO PLC. The objectives include developing an understanding of cultural diversity, determining the benefits of effective HR practices, and exploring the relation between HR practices and cultural diversity management. The research aims to provide insights into the importance of managing cultural diversity in organizations.

Research Proposal Form
Student Name: ______________________ Student ID:
____________
Centre Name: _____________________
Tutor: ________________ Date:
___________________
Unit: ____________________
Proposed Title: Managing cultural diversity in human resource
management

Section One: Title, objective, responsibilities
Title or working title of the research project (in the form of a question, objective or
hypothesis)
Research Aim:
"To determine the role of Human Resource Management practices in promoting cultural
diversity at workplace" A case on TESCO PLC.
Research objectives (e.g what is the question you want to answer? What do you want
to learn how to do? What do you want to find out?):
Research Objectives:
 To develop understanding on the concept of cultural diversity.
 To determine several benefits that TESCO PLC get by incorporating effective
Human Resource Management practices.
 To ascertain relation between effective Human Resource Management practices
and management of cultural diversity within TESCO PLC.
Research Questions
 What is cultural diversity?
 What are the several benefits that TESCO PLC get by incorporating effective
Human Resource Management practices?
 Explain relation between effective Human Resource Management practices and
management of cultural diversity within TESCO PLC?
Section Two: Reasons for choosing this research project
Reasons for choosing the project (e.g links to other subjects you are studying, personal
interest, future plans, knowledge/skills you want to improve, why the topic is
important):
The first and foremost reason for selecting this topic is to develop my personal skills
which will contribute in conducting more effective research in near future.
Another reason for choosing this topic is my own self interest towards this topic and also
I wanted pursue career in Human resource department in the future. Also this research
will enhance my knowledge on different HRM practices. As a result, by adopting these
practices in the future I will be able to managing cultural diverse workforce.
Section Three: Literature sources searched
Use of key literature sources to support your research question, objective or
hypothesis:
On the basis of views expressed by Cascio, (2015) it has been determined that human
resource department have to perform range of activities in order to manage workforce
effectively. The main responsibility of this department is to create effective working
environment for employees where they can work freely without facing any sort of issue.

It has been analyzed that HR professional plays key role in promoting diverse culture at
workplace. In order to execute this in rightful manner HR professional provides
equivalent opportunity to workforce where they can learn, develop and contribute in
the success of the company. Practices performed by HR manager also empowers diverse
culture at workplace because they prefers to hire employees from different backgrounds
in order to serve company more effective manner as these hired workplace will help
company in achieving its goals quickly with their organizational skills.
Equality and diversity is determined as the influential term which simply states that
businesses are providing equivalent opportunities to all its employees and values their
diversity in society. Business organizations are now a days taking numerous of initiatives
in promoting equality and diversity practices for the common motive of developing
effective working environment with the organizational premises.
Cultural diversity
According to views of Ozturk and Tatli, (2016), Every organization have numbers of
employees in there company, and they belong to different culture and class, and this
difference in culture is called as cultural diversity, cultural diversity in a firm is defined as
the deviation in cultural practices of employees in the working environment of
organization where all employees are working together with a common objective of
achieving firm's goals in order to enhance profitably. The respective author has further
define that cultural diversity is jointly working of employee of different races in an
organized environment for great cooperation and creativity. Concept of cultural diversity
have both positive as well as negative impacts on an organization performance. The
positive impacts are, Increase in social interaction of employees, as cultural diversity
enable the working environment, the employees will get a chance to interact with each
other that leads in social interaction of employees and increase productivity (Smith, ,
2018). Friendly relations is also an positive impact as social interaction leads in
establishing friendly relation. Cultural diversity also leads in establishing common goal of
different employees. This function also leads in motivation of employees, Because of
cultural diversity there is recruitment of local talent in organization which owes higher
quality of knowledge as well as skills. It has also been determined that diverse workforce
at workplace are more productive as they get several opportunities to learn from their
colleagues with different cultural background. Greater opportunity for personal and
professional growth in these type of firms. cultural diversity also have some negative
impacts on organisation like increase in number of conflicts, demotivation, language
barriers may arise because of change in culture, chance of discrimination between
employees which may leads in advantage to other company.
Several benefits that TESCO PLC get by incorporating effective Human Resource
Management practices
According to Bailey and et. al., (2018) Strategic management in Tesco is very necessary
for effective management of human resource as it has several benefits for overall
organisation. Tesco is a brand which is operating in a highly competitive market hence
there is requirement for proper management of human resource to prevent high cost of
employee turnover. There are several benefits associated with this process of human
resource management such as it helps in increasing the satisfaction level of employees
which leads to better contribution towards achievement of objectives. This process helps

in enhancement of core competencies of employees and overall organisation apart from
this it also leads to gaining of competitive advantage as compared to other competitors.
From future growth prospect also helps top management in having making operations
more flexible and understanding for employees. Effective human resource management
practises are very important for long term growth of employees. In addition this by
providing effective training and development practices performed by HR manager
support in developing a positive working culture within an organisation that further
support in prmoting equality among employees at workplace. This in turn further support
in keeping employees more satisfied toward their work and loyal to organisation which in
turn further contribute toward developing a positive image of brand in front of its
marketplace. This is also necessary for individual satisfaction and motivation level
which further assist whole organisation in achievement of objectives.
Relation between effective Human Resource Management practices and
management of cultural diversity within TESCO PLC
According to view points of Hollenbeck and Jamieson, (2015). Every business
organization has prevailing cultural diversity at the workplace as every employee is
different in their own way in terms of culture and background to which they belong.
There are wide diversity in organizations such as Tesco which are operating at large scale.
Diversity in organization is associated with how different a person is from other in terms
of their way of thinking and doing work. Human resource practices play a very crucial
role in managing this type of cultural diversity in organizations. Various HR practices
such as record keeping, recruiting of employees, providing incentives for employee
motivation are related to managing of diversity in Tesco . HR expertise in organization
make detail evaluation whether employees from diverse background can be hired in the
organization for making their significant contribution towards achievement of
employment objectives. If there are effective human resource practices such as in terms of
providing equal opportunities of growth to every individual, no discriminatory policies
and there is equality then all these practices lead to effective management of cultural
diversity in Tesco. Human resource department also performs the function of providing
diversity training and counseling to employees in order to create effective learning. These
initiation from the management support TESCO in developing a culture of equality
among its workforce by making them respect and provide equal importance to employees
belong to different background. With respect to all employee decision human resource
managers help in reinforcement of appropriate & timely decisions.
Section Four: Activities and timescales
Activities to be carried out during the research project (e.g
research, development and analysis of ideas, writing, data
collection, numerical analysis, tutor meetings, production of
final outcome, evaluation, writing the report):
Aims and objective
Literature review
Research methodology
Submission of proposal
Data collection
Result of finding
How long this will
take:
3 days
17days
15 days
1 days

Evaluation and recommendation
Submission of final report
15 days
7 days
8 days
1 days
Milestone one: Literature review
Target date (set by tutor): ____________________
Milestone two: Collection of data
Target date (set by tutor): ______________________
Gantt Chart
Gantt chart is a graphical representation which is used for developing an
understanding of various activities which have to be preformed by the investigator, while
conducting the whole investigation and achievement of objective laid down in the initial
stages. This has two axis vertical axis and horizontal axis which is used for denoting of
time and various activities which have to be completed in the specified time. Staring time
and finishing time is mention which helps in conducting activities in a specified manner.
This is also very useful in making all the team members understand what is the time
frame for conducting different activities. All this helps in achievement of objectives in the
appropriate way.

Section Five: Research approach and methodologies
What type of research approach and methodologies are you likely to use and why?

What your areas of research will cover:
Research methodology is determined as the important section of every investigation as it
shows that what are the different methods that researcher will use for executing research
in effective manner. Researcher prefers to use different methods in order to execute
research in such a manner that will provide them authenticate and reliable information in
rightful manner. For this, research onion has been adopted by researcher as which
includes range of elements. The main elements among them are stated as below:
Research philosophy- It is mainly seen as the belief undertaken by investigator while
collecting, analysing and using research in effective manner. Research philosophy are
mainly of two types that is positivism and interpretivism. For conducting present research
min appropriate manner, interpretivism philosophy will going to be used as it will allow
investigator in looking after all associated aspected. The main aim behind choosing this
philosophy is that it help in evaluating the view points of several different people which is
required to provide appropriate justification regarding the information provided by
several authors in literature review. It supports in obtaining required research outcome for
attaining valid and authenticate research outcome.
Research approach- Research approach is seen as the procedure and plan that is
followed by investigator for conducting research in effective manner. This clearly shows
nature of research through which research will going to be performed in the future. These
approaches are mainly of 2 types like deductive and inductive. With reference to the
present research, inductive form of research will be adopted by researcher as will support
in presenting the information by considering theoretical framework that contribute
ttowrad provide in-depth detail about the area of study.
Research methods: Researcher prefers to make use of different research method in order
to analyse overall gathered information. They are mainly analysed with 2 methods like
quantitative and qualitative method. With reference to present research, all the collected
information will be further analysed with the qualitative method. This is so because,
respective method provides support to analyse overall gathered information by taking
base of human perception. This will contribute in obtaining valid outcome on the research
problem by justify it with required framework, concept or model.
Research Strategy: Investigator mainly makes use of different strategies for conducting
research in best possible manner. Some of the common strategies adopted by investigators
are the survey, case study, experimental research, interviews etc. With reference to
present study associated with cultural diversity, investigator will make use of survey i.e.
questionnaire method as it support in collecting larger amount of information at a time
that saves both time and cost.
Research Choice: This is determined as the choice which adopted by investigator for
conducting this research. For this research, investigator basically uses mono method as
they uses single method for conducting research.
Data source- Data collection is determined as the effective method through which
investigator collects data. For this, they makes use of different sources. For performing
this research, investigator uses both the primary as well as secondary sources.

Questionnaire will going to be adopted as the main method for gathering primary
information, on the contrary, books, Journals, online articles and other published sources
will be chosen as the main sources for secondary method of research. The main reason
behind adopting both the sources is that secondary information will support in
determining the nature of study that can be further use to develop a base from which
primary information can be performed.
Time horizon: This is seen as the crucial factor which is required to be considered by
investigator while conducting research in systematic manner. Time horizon is mainly seen
in two forms cross sectional and longitudinal. For this study, cross sectional research
approach have been adopted as it supportive in completing research in the provided time
frame.
Research design- For this research, investigator will focus on adopting exploratory form
of research design in order to support obtain valid outcome by going through all of the
research associated topic.
Sampling technique- Sampling is identified as the method through which investigator
selects respondents from the total population. This is effectively done with the usage of
two main forms like probabilistic sampling method and non probabilistic sampling
method. Here, probabilistic form is used as it provide equal chance to people for being
selected as a respondent which ensure authentic information without any kind of bias
behaviour. The main reason behind this is that each and every respondents from the total
population o get selected as the respondent. Investigator will mainly select 40 respondents
who will be further asked to fill questionnaire and represent their viewpoint about the
questions. This will directly contribute in obtaining valid outcome in effective manner.
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed: ________________ (name)_______________ Date ______________
Comments and agreement form project proposal checker( IV sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the IV) Date

REFERENCES
Books and Journals
Cascio, W.F., 2015. Managing human resources. New York: McGraw-Hill.
Ozturk, M.B. and Tatli, A., 2016. Gender identity inclusion in the workplace: broadening
diversity management research and practice through the case of transgender
employees in the UK. The International Journal of Human Resource
Management, 27(8), pp.781-802.
Guillaume, Y.R., Dawson, J.F., Otaye‐Ebede, L., Woods, S.A. and West, M.A., 2017.
Harnessing demographic differences in organizations: What moderates the effects of
workplace diversity?. Journal of Organizational Behavior, 38(2), pp.276-303.
Hollenbeck, J.R. and Jamieson, B.B., 2015. Human capital, social capital, and social network
analysis: Implications for strategic human resource management. Academy of
Management Perspectives, 29(3), pp.370-385.
Bailey, C., Mankin, D., Kelliher, C. and Garavan, T., 2018. Strategic human resource
management. Oxford University Press.
Guerci, M., Radaelli, G., Siletti, E., Cirella, S. and Shani, A.R., 2015. The impact of human
resource management practices and corporate sustainability on organizational ethical
climates: An employee perspective. Journal of Business Ethics, 126(2), pp.325-342.
Brewster, C., Vernon, G., Sparrow, P. and Houldsworth, E., 2016. International human
resource management. Kogan Page Publishers.
Vance, C.M. and Paik, Y., 2015. Managing a global workforce. Routledge.

Research Ethics approval form
All students conducting research activity that involves human
participants or the use of data collected form human participants are
required to gain ethical approval before commencing their research.
Please answer all relevant questions and note that your form may be
returned if incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed
research fully with your unit tutor. Please complete this form in good
time before your research project is due to commence.
Section 1: Basic details:
Project title:
Managing cultural diversity in human resource management
Student name:
Student ID number:
Programme:11
College Name
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your
project:
 Interviews
 Questionnaires ✓

 Observations
 Use of personal records ✓
 Data Analysis ✓
 Action Research ✓
 Focus Groups
 Others (Please specify) :
Section 3: Participants
Please answer the following questions, giving full details where
necessary.
Will your research involve human participants?
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults ✓
How will participants be recruited (identified an approached)?
Telephonic interviews
Describe the processes you will use to inform participants about what
you are doing:
Emails and telecommunication
How will you obtain consent from participants? Will this be written? How
will it be made clear to participants that they may withdraw consent to
participate at any time?
Consent will be taken from participant in written format. This will
be cleared to them via direct communication.
Studies involving questionnaires: will participants be given the option of
omitting questions that do not wish to answer?
Yes ✓ No

If no please explain why below and ensure that you cover any ethical
issues arising from this
Studies involving observation: Confirm whether participants will be
asked for their informed consent to be observed.
Yes ✓ No
Will you debrief participants at the end of their participation (i.e give
them a brief explanation of the study)?
Yes ✓ No
Will participants be given information about the findings of your study?
(This could be a brief summary of your findings in general)
Yes ✓ No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance
with the Data Protection Act (1998)
Yes ✓ No
Who will have access to the data and personal information?
Researcher will have access to data
During the research:

Where will the data be stored?
Laptop
Will mobile devices such as USB storage and laptops be used
Yes No ✓
If Yes, please provide further details:
After the research:
Where will the data be stored?
Laptop
How long will the data and records be kept for and in what format?
1 year
Will data be kept for use by other researchers? Yes ✓ No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise
ethical concerns? If so, please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks
that may arise because of your research. Please consider/address all
issues that may apply. Ethical concerns may include, but are not limited
to the following :
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research
(including transfer, sharing, encryption, protection).

 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s
Research and Ethics Policy: Yes No
I have discussed the ethical issues relating to my research with my
Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of
the ethical issues that may arise in the course of my research
Name: Date:
Please submit your completed form to your supervisor and also
attach to the Research Proposal when submitting to Turnitin.