Sales Management and Personal Selling1 Table of Contents Introduction......................................................................................................................................2 Marketing Mix Analysis..................................................................................................................2 Manner of Promoting Product.........................................................................................................2 Sales Issues......................................................................................................................................3 Recommendations............................................................................................................................3 Conclusion.......................................................................................................................................4 References........................................................................................................................................5
Sales Management and Personal Selling2 Introduction Marketing play a vital role to attract maximum number of consumers in an effective manner. TransSprech, A.G., is one of the newly formed cellular phone service that has expended its business in the country United State as well as Europe with other countries. The company wants to enhance its sales for which it is required for them to adopt effective marketing strategies to attract maximum consumers in the competitive market (Datta, Ailawadiand Van Heerde,2017). In the following part there will be detailed analysis of the services that the company is provided in the market as well as the strategies that has been adopted by the company. The issues of sales will also be analyzed in the report according to which proper recommendation will be provided to the company to cope up from the challenge that the company is facing. Marketing Mix Analysis In order to analyze the current strategies the company has covered the following part as they are explained in below points: Product:the company offer cellular phone services to its consumers. The phones are similar to the competitor. However, the company provides the satellite network more advanced that made them competitive in the market. Price:the company offers its services at high prices. It offers individual consumers four different cost plans and also five different options for phones as well. The corporate consumers provided a facility to negotiate the variation within the existing option as they are the more valuable consumers due to the reason they provide great business to the company (Bahadir, Bharadwaj and Srivastava, 2015). Place or Distribution: the company expanded its business in the international market it maintains the corporate office in most of the developed countries around the globe. The consumers’ services store as well as retail sales are manages through the website of the organization and through licensed electronic retailers.
Sales Management and Personal Selling3 Promotion:the company is connected with public relation agency as well as Berlin based advertising agency to design advertisement campaign in the international market. The company already targeted its European consumers through Print and TV advertisement and it will be shown in the market of US as well (Zhang et al., 2016). Manner of Promoting Product Advertising as well as personal selling are the two major elements of the promotion mix that is employed by the company to reach the objective of communication in an effective manner. The company has two options whether it can promote its product through personal training or through advertisement. Therefore, according to the analysis, the company should adopt personal selling when it target small market for its product. The company can select small segment for personal selling to target its consumers. It can adopt such method when the company will target corporate forms in the market. Through direct international it can enhance its sales in an effective manner (Khandelwal, 2016) The company can adopt advertising method when it is planning for the company to target large segment through spreading awareness bot the product. The company can use such method to target large number of consumers in the international market. As the company enter in the international market therefore, it is feasible for the company to target its consumers through the method of advertisement. Te focus of the company should be on advertising as it is one of the cheapest methods to reach out maximum number of consumers in limited period of time (Snyder and Garcia-Garcia, 2016) Sales Issues The main issues that occur while analyzing the case of the company are explained in below points: It does not maintain its own consumer service o retail location. It generates the issue of lack of trust among the new consumers. The company fails in creating healthy bond with its consumers due to connecting with them in the form of indirect.
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Sales Management and Personal Selling4 The sales force has still not been established by the company to target its consumers. It creates the issue of lack of creating strong bond in between the consumers and the company to the certain extent. The company mainly focuses over the corporate consumers rather than individual consumers. Therefore, the company left the large number of population to the certain extent and target small segment for its product. It bound the company to target particular consumers rather than cover market as a whole. The company offer non discounted product at premium prices that create issue for the company to compete its competitor to the certain extent. The company faces some technical issues in the early stage of the development. Recommendations In order to analyze the sales issues of the company there are certain recommendation that is provided to the company to cope up from the issue that the company is currently facing as they are explained in the below points: The company should adopted promotion method to target is consumers. the company should offers discounts to its existing consumers to retain them as well as should provide add on services to the new consumers to attract them in an effective manner. The company should open its own stores in the main market to enhance the level of trust among the new consumers The company should enhance its range of o=consumers from corporate consumers to the individual consumers as it is one of the basic need that individual is also using. The company should maintain healthy technical team with great expertise to resolve the issues in more efficient manner (Ramanathan, Subramanian and Parrott, 2017). Conclusion From the above analysis it can be concluded that TransSprech, A.G., should focus over its operation to compete its competitor in an efficient manner. The company is providing cellular services to the consumers. The main target segment consumer for the company is corporate consumers. The company has adopted different marketing strategies to target its consumers.
Sales Management and Personal Selling5 Therefore, it is required for the company to adopt advertising method to target large segment of consumers and should adopt personal selling method to promote its product among corporate consumers. However, the company faces various challenges such as it face issue in enhancing and retaining its existing consumers and attracting new consumers. Some technical issues is faced by the company and many more. Thus, it is required for the company to adopt effective strategies to compete its competitor in an effective manner.
Sales Management and Personal Selling6 References Bahadir, S.C., Bharadwaj, S.G. and Srivastava, R.K. (2015) Marketing mix and brand sales in global markets: Examining the contingent role of country-market characteristics.Journal of International Business Studies,46(5), pp.596-619. Datta, H., Ailawadi, K.L. and Van Heerde, H.J. (2017) How well does consumer-based brand equityalignwithsales-basedbrandequityandmarketing-mixresponse?.Journalof Marketing,81(3), pp.1-20. Khandelwal, A. (2016) 'It is Not the Advertising'Alternative Strategies More Effective in Selling a Product.Available at SSRN 2859588. Ramanathan, U., Subramanian, N. and Parrott, G. (2017) Role of social media in retail network operations and marketing to enhance customer satisfaction.International Journal of Operations & Production Management,37(1), pp.105-123. Snyder,J.andGarcia-Garcia,M.(2016)Advertisingacrossplatforms:Conditionsfor multimedia campaigns: A method for determining optimal media investment and creative strategies across platforms.Journal of Advertising Research,56(4), pp.352-367. Zhang, J.Z., Watson Iv, G.F., Palmatier, R.W. and Dant, R.P. (2016) Dynamic relationship marketing.Journal of Marketing,80(5), pp.53-75.