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Report on Managing communications

   

Added on  2020-01-28

16 Pages4429 Words36 Views
MANGAING COMMUNICATIONSKNOWLEDGE AND INFORMATION

Table of ContentsINTRODUCTION...........................................................................................................................3TASK1.............................................................................................................................................41.1 The range of decisions to be taken........................................................................................41.2 The information and the knowledge needed to ensure effective decision making...............51.3 Access the internal and the external sources of the information and understanding............51.4 Justify the recommendation to improvement........................................................................62.1 List of stakeholder and their decision-making process.........................................................72.2 Make contact with those identified and the develop business relationship..........................82.3 Involve those identified in the decision-making as appropriate............................................82.4 Strategies for improvement...................................................................................................9TASK2.............................................................................................................................................93.1 Report on the existing processes of the communication on the organisation.......................9Communication channels.................................................113.2 Design ways to improve an appropriateness.......................................................................113.3 Implement improvements to ensure greater integration of systems of communication inthat organisation........................................................................................................................123.4 Create a personal plan to improve own communication skill.............................................124.1Report on the existing approaches to the collection, formatting, storage and disseminationof the information and knowledge............................................................................................144.2 Carry out appropriate changes to improve the collection, formatting, storage and thedissemination of the information and the knowledge...............................................................144.3 Implement a strategies to improve access to the systems of information and knowledge..14CONCLUTION .............................................................................................................................15REFERENCES..............................................................................................................................15

INTRODUCTIONManaging communication, knowledge and information is necessary in an organisation as it can help the managers to manage the organisation with the information and many things(Armitageand et,al., 2011). The project is containing that how should be the plans are made and how does information is help the manager and what type of informations are required to the manager, the role of the stakeholder is also been explained, the stakeholder help in decision making and in making the best strategies in the business and that will help in growing the business. Iceland is an British supermarket which use to sale frozen foods. Its headquarter is in Wales, UK.TASK11.1 The range of decisions to be taken.The Iceland is one of the growing food shops among the other food shops of UK they aretrying to achieve good image in the eyes of the people of the country so that they can able toopen their shops in different places where they can attract more people. The range of thedecisions can be taken in some separate divisions.Strategic level decisions:- The strategies decision is the major decision of the action and it is the important part of the business. They contribute to the business enterprise directlyand it is an long term implications. Usually the strategic decision is an unstructured and the manager has to apply it in the business to make judgements, and many more things todefining of the problems, this is dynamic and the environment of the knowledge and all these decision are been taken in the high level of the management(Bélanger and Crossler., 2011). Tactical level decision:- These are been included in implementing the strategic decisions in the business. These level is of the middle management and it is managed to get to know that all the resources are been utilized in the organisation or not, and if it is been utilized then it is in an effective manner or not all these are been done in this decision level and by the middle management. They are responsible for the making the decision which are been related to the plans and the missions of the organisation.Operational level decision:- These are the level of the decision which is been done to the day to day operations occurred in an organisation. These are been related to the plans

which are been made or implemented for small facts of the firm like the basic events, etc. these are been done in the short term. This level of the decision is been taken by the lower level of the management. The management has to focus on the decision making process so that they can be able to take the better decision for the organisation.1.2 The information and the knowledge needed to ensure effective decision making.After making decisions the Iceland supermarket has to make sure that the decisions madeby them is right or not so for that the manager has to know the certain information which willhelp them. The information is been divided into the three parts:Strategies information:- The top managers and the head of the organisation use to holdthe strategies information to guess the market shares, and the profits and the growth in thesales. There are number of people living in Wales, UK so there are an good chance forthe Iceland market to grow and become popular in there region. And the number of thepeople can join in the information plan. The managers and the director should have tomake the proper strategies to do make the organisation grow more(Bestand Holmes.,2010).Tactical information:- It is the concern of the middle manager. The Tacticalinformation helps the managers to do control over the certain operations, some of thethings which are been included purchasing, pricing, stocking, etc. this informationprovide the budget of the Iceland company. And this will provide the informations whichare been regarding the training of the employees.Operational information:- The operational information is been related to the lowest levelof the management and the information which is made to get informations related to thebasic things which is been going through the organisation every time so they have tothink on that topic.1.3 Access the internal and the external sources of the information and understanding.In the organisation they are needed the sources which can be able to help them in thereprogress and they can get relevant information, which can help in further decision making.1.Internal sources: These are the sources which are essentials for the levels of the hierarchy so that they can takedecision in the organisation(Borghoffand Pareschi. eds., 2013). The Iceland firm is compared ofthe number of the internal sources to get the information, in this the production department,

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