Solved Leadership and Management - Assignment
13 Pages2892 Words50 Views
Added on 2021-01-01
Solved Leadership and Management - Assignment
Added on 2021-01-01
ShareRelated Documents
Leadership and Management
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P 1 Different classical management theories and apply in services industry.........................1P 2 Roles of leaders and various leadership styles.................................................................2P 3 Management and leadership styles in service sector organization...................................3LO 2.................................................................................................................................................5P 4 Internal and external factors influence of management style in organization..................5LO 3.................................................................................................................................................6P 5 Current management and leadership hard and soft skills providing evidence.................6P 6 Future management and leadership skills required by service sector..............................6LO 4.................................................................................................................................................7P 7 Compare and contrast changes management system and implementing the change ofvarious services organizations................................................................................................7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONLeadership is the quality of influence subordinate for achieving their vision andobjectives, take fast and deciding activity, exceed of firm organization. Leadership is essentialaspect of firm for leading the employees for improving their performance. On other side,management is the direction of the company which involves action of setting the strategy,coordinating the efforts of employees to achieve the goals (Bird and Mendenhall, 2016). Thisstudy is based on Hazev, Haz and Tas. These are three restaurants chains which are partners ofDockland Academy. Report will explain different classical theories of management, role ofleader as well as various leadership style in the service sector context. LO 1P 1 Different classical management theories and apply in services industry Classical management theory explains that employees only have physical and economicrequirements. It is specialization of labour, focused leadership and decisions making as well asprofits maximization of the service industry. In this context, there are different theories which arealso known as classical such as scientific, bureaucratic administrative etc. Scientific Management Theory: The main purpose of scientific management is to select the best way for processing theone activity. There are many experts such FW Taylor done experiments and focused to developbetter understanding between workers and managers by improving the efficiency of all withinthe service industry (Bolden, 2016). This theory determines different functions of manager andworkers which are planned, controlled and instructed. There are four principles of managementwhich are ensured the raise in productiveness that are Assess every part of task and choose the best method for doing this task.Employees must be selected carefully and provided special training so that they canexecute the task properly.The manager in services industry can be directing employees at every stage in relation tomake sure that staff are going on the accurate way.Task and duties can be classified between employees and management through improvemethods and keeping employees in the mind. Administrative Management Theory: 1
It is also one kind of classical management theory and way to manage things in organizedmanner. The systematized manner involves clearly determined tasks, division of labour as wellas hierarchical structure of the service industry. This theory of management expresses developing the performance and overall functionsof services sector organizations. There are different views such as planning, organizing, commanding, coordinating andcontrolling which are major functions of management. It is theory or practice in different service sector companies and functions are changedslightly. P 2 Roles of leaders and various leadership styles The growth of service industry has been unexampled in previous few time periods. Now,this industry at the maturity stage. The range of services which makes up for importantcontribution in the GDP of economy which are number of ranging from hospitality, travel,insurance, health care, retail and so on. For that, leadership is very essential for growth of theseservices organizations. In order to that, different roles played by services industry leaders. Suchas:Vision Casting: Leaders of service industry are frequently ineffective because they are constrained todirect almost entirely on daily demand of business instead of long terms objectives and vision.This specific essential in firms which experience high associate turnover. The leaders of servicesindustry systematically communicate primary goals and future direction of services sectororganizations.Motivator: Leaders are motivator for other in the service companies. This needs to lead by exampleand personally embody core value of the services business. If the leader expects to follow-through on their commitment and duties, so that they require to have perfect record of followingthrough on loyalty to their employees.Leadership style in services industry: There are different leadership styles such as democratic, transactional etc. which help toin decisions making of service sector industry. Democratic Leadership: 2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Leadership and management for service industrieslg...
|9
|2620
|66
Leadership and management for service industrieslg...
|9
|2297
|57
Sustainability Hospitality Managementlg...
|11
|3063
|48
Leadership and Management for Servicelg...
|7
|489
|62
Leadership and Management of Serviceslg...
|15
|4552
|264
Leadership and Management for Service Industries - Doclg...
|11
|3070
|214