This article discusses the possibility of establishing a strategic alliance between Automotive Sales Company and the Luxury industry. It covers the new skills and design documentation, minutes meeting, development of key performance indicators, resolving issues, communication policy and procedure, and action plan.
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RUNNING HEAD: Leadership management 1 Name of the student Topic- Strategic alliance University Name-
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Leadership management 2 Contents Introduction...........................................................................................................................................3 New skills and design documentation...................................................................................................4 Minutes meeting...................................................................................................................................4 Development of key performance indicator..........................................................................................5 Resolving the issues and problem arise.................................................................................................5 Communication policy and procedure...................................................................................................6 Action plan.............................................................................................................................................8 Gantt chart.............................................................................................................................................8 Contribution plan...................................................................................................................................9 Conclusion...........................................................................................................................................10 References...........................................................................................................................................11
Leadership management 3 Introduction With the ramified economic changes and complex busienss structure, each and every company is coming up with the different strategic plans in the market. The Automotive sales company is having strong brand image in market and in order to expand its busienss it is applying for a bid to provide luxury cars new luxury hotels.
Leadership management 4 New skills and design documentation The proposal of this business plan is studying the possibility to establish and operate an effective strategic alliance with the Luxury industry. The applying for a bid to provide luxury cars new luxury hotel requires effective strategic plan and strong team building work. All the employees of Automotive sales company will collectively make efforts to prepare plans such like Marketing, financial management and risk management. Employees of Automotive sales company will serve small and medium range for providing luxury hotel the basic routine auto services for maintaining the proper flow of cars (Woinarski, Burbidge and Harrison, 2014). Design documentation-It is thedesigndescription (design documentor SDD) i.e. written description of a product or services, that a designer writes in order to give a development team overall guidance to the architecture of thestrategic alliance with the Luxury industry Administrative records- Administrative recordsare data collected for the purpose of carryingoutvariousnon-statisticalprograms.Itreflectstheusingadministrative recordspresents a number of advantages to a statistical agency and to analysts for the team. Financial management- It is the effectivemanagementof money (funds) in such a manner as to accomplish the objectives of the organization. It is the specialized function directly associated with the topmanagement. It will helpautomotive sales company to arrange the finance and deploy the same in the business. Risk management- This management is more important to teach team member. It helps in forecasting and evaluation of financial risks. It also helps in identification of procedures to avoid or minimize the impact of the risk arises from the strategic alliance with the Luxury industry. Workplacehealthandsafety-Themanagersofautomotivesalescompanyare responsible for health and safety in the workplace. There needs to be proper policy,WHS laws and workers' compensation (Ferrary and Mozgovaya, 2014).
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Leadership management 5 Minutes meeting The recording of the meeting is done to evaluate the all the details and analysis of the study. It is very important if a manager wants cooperation from his team or employees, or to pay attention. A good manager practices empathy and respects the personal values, opinions and ideas of the people he interacts with. He should listen and respond and offer praises and encouragements when they make progress. DepartmentRolesResponsibilities Decision makerMakingdecisionsfora manger includes determining howtoapproachan employeewhoisnot performingorlacking progress in Automotive sales company. Theywillbeultimately responsibleforthe outcomes of the decision. Operational departmentTo provide the flow of cars to Hotel as per the demand Theywillberesponsible for supply of the cars to hotels. EmployeesThey will undertake all the operational and departmental work. All the employees will be responsible for the quality of the services Marketing departmentTheywillestablishnexus betweenorganizationand end department. Theywillberesponsible forestablisheffective communicationwiththe luxury hotel. GAP analysis
Leadership management 6 Gap analysisinvolves the comparison of actual performance with potential or desired performance. If Automotive Company does not make the best use of current resources, or forgoes investment in capital or technology, it may produce or perform below its potential (Dixit and Sotiriadis, 2015). Company may fail to satisfy luxury hotels car demand if it not increases its numbers of cars. GAPAccountabilityChanges required Numbers of carsTheoperationaldepartment will be accountable for the shortcomingofthecar supplies. Properimplementationof cyber computing system. Quality of car supply processAll the employees who are indulged in operation chain Propersurveillanceand implementationofthe standards. ManagementAll the liabilities towards the Luxury hotel Bondsandsigningto determinetheindividual liabilities. Development of key performance indicator Key performance indicatorPerformance plans Sales managerThere needs to be increment in the sales by 20% each year. Financial managerThenetprofitofcompanyshouldbe increased by 15% each year. Workshop managerZero employee turnover and increase in the
Leadership management 7 number of employees. After sales managerProperqualityfunctioningandeffective working. Automotive engineersThecustomizationofthesalesand developmentoftheappforthedirect communication with the luxury hotel. General managersIt will require ultimate implementation of the new functioning and new process system. Resolving the issues and problem arise Conflict is inevitable in a project of supplying cars to Luxury hotel setting, and conflict resolution is part of a project of supplying cars to Luxury hotel manager's core responsibilities. Project of supplying cars to Luxury hotels are always a delicate balance among a myriad of trade-offs, and cross-functional project. The management also have the additional tension of functional organizational goals versus project of supplying cars to Luxury hotel goals. Some types of conflict can even be positive—a healthy by-product of innovation, growth, and change that can lead to positive results. But some conflict can escalate into damaging behaviour that can cripple or kill a project of supplying cars to Luxury hotel (Salvioni, 2016). Key performance indicator ObjectiveRolesSkillsObjectiveAction plans Sales managerThereneedsto beincrementin the sales by 20% each year. Evaluating the sales Managerial skills Increasethe turnoverto 30% Hiringof new employees. FinancialThe net profit ofDeployandFinancialReducetheCapital
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Leadership management 8 managercompanyshould beincreasedby 15% each year. raise fundsmanagement skills costofthe capital. budgeting toolsand technique Workshop manager Zeroemployee turnoverand increaseinthe numberof employees. Implement newvalue chain Proper workshop engagement program Use of cyber computing system. Proper cyber computing in car sales supply Aftersales manager Properquality functioningand effective working. Hiringof new employees Installation and developmen tofnew dashboard. Arrangement ofnew services Increase thesales turnover. Automotive engineers The customization of thesalesand developmentof theappforthe direct communication withtheluxury hotel. Prepare new projects Use of new systemand automation Prepare new work station forthe automotive engineers Use of new analytical system General managers Itwillrequire ultimate implementation ofthenew functioningand newprocess Strategic alliance with theother organization. Focuson increasing theoverall turnover. Management ofallthe activities. Focuson increasing thevalue ofthe investment.
Leadership management 9 system. Since conflict results from the gap between what your work environment is now and what you want it to be, conflict resolution is therefore a kind of gap analysis—finding root causes that create these gaps and resolving them. The root causes of conflict in a project of supplying cars to Luxury hotel setting are largely due to flaws in the project of supplying cars to Luxury hotel plan, process, or organization. Resolving this project of supplying cars to Luxury hotel issues is a crucial part of conflict resolution. Project of supplying cars to Luxury hotel issues need to be recognized, captured, remembered, prioritized, and resolved in a systematic manner. We're treating conflict and project of supplying cars to Luxury hotel structural problem solving in the same subject because we believe they are almost always tied together. It's a mistake to treat conflict and stress as a separate issue from project of supplying cars to Luxury hotel planning, execution, and control (Sanz-Ibáñez and Clavé, 2016). Communication policy and procedure InAutomotivecarSupplyCompany,therearemajorcommunicationsystems. Communication flow downward, upward or horizontally. As these terms are used frequently in organisations, they deserve some clarifications which are: Downward communication Downward communication is that from superior to subordinate - from boss to employees and frommanagerstooperatingstaff.InAutomotivecarSupplyCompanymanagers communicate with their employees for job instruction which includes teaching new or current employees how to do a particular task. Horizontal or Lateral Communication There is need to share information among people on the same hierarchical level. This horizontal or lateral communication takes place among people in the same work team. Hence, this form of communication is extremely useful for achieving coordination. In Automotive
Leadership management 10 carSupplyCompany,Differentunitscoordinateactivitiesbysuchcommunicationto accomplish task goals. Conduct the minutes meeting Inbusiness writing,minutesare the official written record of a meeting. Minutes serve as a permanentrecordofthetopicsconsidered,conclusionsreached,actionstaken,and assignments given. Minutes may be kept by any individual in attendance at a meeting and are usually distributed to all members of the unit represented at the meeting. PRESENT: A list of first and last names of all those present at the meeting REGRETS: A list of first and last names of Committee members who have contacted the Chairman to let them know that they will be unable to attend the meeting ABSENT: A list of first and last names of Committee members who DID NOT contact the Chairman to let them know that they won’t be in attendance \ 1. CALL TO ORDER/OPENING REMARKS Time that the Chairperson called the meeting to order. Any opening remarks from the Chairperson summarize here 2. APPROVAL OF THE MINUTES FROM (DATE) (You need a motion to approve the minutes of the previous meeting as circulated or a motion to approve the minutes as amended). Motion:
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Leadership management 11 To approve the minutes of (DATE) as circulated (or AMENDED) Motion By: Name of person (FIRST & LAST) who made the motion Seconded By: CEO and Managers 3. ADDITIONS TO THE AGENDA (If anyone has an item that they would like to be added to the agenda they would bring it up here and ask the Chair if the item maybe added to the agenda or can be added to the next meeting’s agenda. 4. APPROVAL OF THE AGENDA Motion: to approve the agenda as circulated (or AMENDED) Motion By: name of person (FIRST & LAST) who made the motion (Alonso-Almeida, et al. 2016). Seconded By: CEO and Managers 5. BUSINESS ARISING OUT OF THE PREVIOUS MEETING a. Outstanding Items from the previous meeting that need to be updated or discussed further b. Outstanding Items from the previous meeting that need to be updated or discussed further c. Outstanding Items from the previous meeting that need to be updated or discussed further 6. ADJOURNMENT (Record the time the Chair adjourned the meeting.) 10. NEXT MEETING (DATE) (The next meeting date should be decided before everyone leaves the meeting. It is a handy reminder to put it at the bottom of the minutes.) NOTE: the minutes should be completed by the Recording Secretary and forwarded to the Chairperson to review prior to being sent out to the rest of the Committee. The minutes should be distributed no more than 2 weeks after the meeting was held (Lee Oh, and Hsu, 2017). A copy of the minutes should also be saved for future references. Discussion Strategic alliance is a long-term arrangement between two or more organizations to achievethegoalsandeconomicgainofallpartieswhileremaininganindependent
Leadership management 12 organization. It is different from having normal deals between two or more companies, however even though most of the documentation and alliances that appeared in the past include only two companies, that doesn't necessarily mean that more organization can't have an alliance together. For example, the alliance that occurred between Apple, Sony, Motorola, Philips, AT & T and Matsushita, to form general magic corporation but it falls short of a merger or a full partnership. It is observed that if Automotive Sales supply company supply cars to Luxury hotels then they could easily increase the value of their services to clients (Yoon, Jang and Lee, 2016).
Leadership management 13 Action plan Time description Activities planDetails 1stto 3rdmonthUndertaking short courses There are several short courses which could be used to enhance the communication skill. Thepropertrainingprogramwillprovidebest possible communication program initiative for both organizations. 1 day professional development program will be conductedfortheorganizationalrelation development. Newcourseworkforthenewwork implementation. 3rdto 6thMonthsImplementing new alliance New work and new processshould be outsourcing to increase the value of the business. 1sttothe6th month Newsystem installation Newcybercomputingsystemwillbeusedto increasethevalueoftheoutcomesand effectiveness of working. 1sttothe6th month MentorFocusonassessmentofCarsupplyservices (Ahmad, 2016). 3rdto 6thMonthsMeasurementof completion After completion of 6 months, communication test will be implemented to gain proper understanding ontheshortcomingofcommunicationintents. There are various test and diagnostic tools such as
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Leadership management 14 Johri Window, templates and questionnaire will be used to determine all the shortcoming an strength of this learned communication intents Gantt chart This is the chart which reflects the graphical representation of action plan prepared by organization for completion of its activities. This chart will assist in understanding the time period for each and every activities of actions plan in graphical manner. This is the best suitable course of action to understand the time involved in particular activities in best and effective manner (Bai, McColl and Moore, 2017). 1 2 3 4 5 42700427204274042760427804280042820 Figure1Gantt chart
Leadership management 15 Contribution plan This strategy has been developed using an inclusive and multi-disciplinary approach through communication and consultation, drawing on one to one interviews, focus groups and literaturereviewwhichhaveshapedtheethosandthrustofthecontent.Themain contribution plan is to develop my own understanding and how I could implement proper strategic plan for the betterment of the organization (Kaur, 2016).
Leadership management 16 Conclusion In order to make this proposal effective and luxury hotel oriented, company could implement proper training and learning program for employees which are given as below (Ferrary, 2015). Now in the end, it could be inferred that Automotive Supply Company should focus on making effective strategic alliance with the Luxury hotel.
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Leadership management 17 References Ahmad, U., 2016. Application of multiple criteria decision making techniques in tourism and hospitality industry: A systematic review.Transformations in Business & Economics,15(1), p.37. Alonso-Almeida, M.D.M., Celemín-Pedroche, M.D.L.S., Rubio-Andrada, L. and Rodríguez- Antón, J.M., 2016. Human and other critical factors in organizational learning in the hotel industry: A contingency approach.Tourism & Management Studies,12(1). Bai, H., McColl, J. and Moore, C., 2017. Luxury retailers’ entry and expansion strategies in China.International Journal of Retail & Distribution Management,45(11), pp.1181-1199. Dixit, S.K. and Sotiriadis, M., 2015. Strategic Alliances in the Hospitality Industry as an ExpansionStrategy:AnIndianPerspective.CollaborationinTourismBusinessesand Destinations: A Handbook, p.77. Ferrary, M. and Mozgovaya, E., 2014. Alliance, strategic transferable knowledge and human resource management: an example in the Luxury Hotel Industry. InXXIII Conférence Internationale de Management Stratégique AIMS(p. 26). Ferrary, M., 2015. Investing in transferable strategic human capital through alliances in the luxury hotel industry.Journal of Knowledge Management,19(5), pp.1007-1028. Kaur, I., 2016. CSR in Hotel Industry in India. InCorporate Social Responsibility in the Hospitality and Tourism Industry(pp. 9-27). IGI Global. Lee, S., Oh, H. and Hsu, C.H., 2017. Country-of-operation and brand images: evidence from theChinesehotelindustry.InternationalJournalofContemporaryHospitality Management,29(7), pp.1814-1833. Salvioni, D., 2016. Hotel Chains and the Sharing Economy in Global Tourism. Sanz-Ibáñez,C.andClavé,S.A.,2016.Strategiccouplingevolutionanddestination upgrading.Annals of Tourism Research,56, pp.1-15. Woinarski, J.C., Burbidge, A.A. and Harrison, P.L., 2014. The action plan for Australian mammals 2012.
Leadership management 18 Yoon, D., Jang, J. and Lee, J., 2016. Environmental management strategy and organizational citizenship behaviors in the hotel industry: The mediating role of organizational trust and commitment.InternationalJournalofContemporaryHospitalityManagement,28(8), pp.1577-1597.