Report On Hilton Hotel - Strategic Human Resource Management Models
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Added on 2020-02-05
Report On Hilton Hotel - Strategic Human Resource Management Models
Added on 2020-02-05
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STRATEGIC HUMANRESOURCE
TABLE OF CONTENTSEXECUTIVE SUMMARY.............................................................................................................2INTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................2Internal Environment Analysis...................................................................................................3External Environment Analysis..................................................................................................4TASK 2............................................................................................................................................6Models of Strategic Human Resource Management...................................................................6Human Resource Policies and Procedures..................................................................................8TASK 3............................................................................................................................................9Recommendations relating to attraction and retention of talent.................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
EXECUTIVE SUMMARYHuman resource is the main resource of any organisation. Human resources are thepeople who make up the workforce of an organisation, business sector, or economy. It is thedepartment of a business or organization that deals with the hiring, administration, and trainingof staff. The report is about Hilton Hotel which is a multinational company in hotel andhospitality industry. It describes the internal and external analysis of the company with the helpof SWOT and PESTLE analysis respectively. The company is adopted some strategic humanresource management models to make the appropriate and increase productivity. Here the HiltonHotels and Marriott hotels both are having human resource policies with some differentiate rule.The policies are compensation policy and workplace diversity policy. The company is not havingtalented employees, so here some recommendations are given to the Hilton hotel for attract,recruit and retain the talented employees to increase the productivity.INTRODUCTIONStrategic human resource is the element of every organisation which leads to achieve thegoal and long term objectives of an organisation. Here the organisation is considered as a casestudy, that is Hilton hotel. The report is describes about the Hilton Hotel's strategic humanresource management that how it manages to the human resources within organization. Thereport describes internal and external analysis of selected organization with help of SWOT andPESTLE analysis respectively. The analysis is about factors which affects to the business. Thereport covers the models and HR policies and procedures adopted by the firm. It describes thatwhat are the elements company should adopt in management to attract and retain the talentedemployees which help to enhance the productivity of business.TASK 1Strategic human resource is an approach to managing human resources that supportslong-term business goals and outcomes with a strategic framework. Is gives direction on how tobuild the foundation for strategic advantage by creating an effective organisational structure anddesign, culture, employee value proposition, system thinking etc. in this case study theorganization considers is Hilton Hotel (Mello, 2014). Hilton hotel is a hospitality company thatmanages and franchises a broad portfolio of hotels and resorts. It operates worldwide.
Internal Environment AnalysisInternal analysis is the process of identifying and evaluating an organisation's specificcharacteristics which includes the SWOT analysis. SWOT is an acronym used to describe theparticular Strengths, Weaknesses, Opportunities and Threats that are strategic factors for aspecific company (Walsh, 2015). SWOT analysis of chosen organisation Hilton Hotel isfollowing below:Strengths of Hilton Hotels:Hilton is highly recognized brand across the world.It has experienced CEO and executives.Excellent customers service through provision of customized quest experiences.Formidable loyalty programme with unique point of difference (Double Tipping).Strong focus on branding.Widely varying product offerings through multiple brands.Occupancy rate that exceeds break even.Increased synergy and cost saving through unification of Hilton Hotels corporation andHilton international.Huge partnership with 25 airlines, 3 car rental firms and other firm. Good supply chainmanagement (Armstrong and Taylor, 2014).Technical innovation periodically.Higher brand recognition makes the company priority choice from clients.Global presence and strong brand portfolio.The company has a Professional Standard worldwide.Weaknesses of Hilton Hotels:High leverage combined with downgrade.Weak financial performance affecting to the company.Challenges managing customer expectations due to varying offerings.
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