Table of Contents INTRODUCTION...........................................................................................................................1 TASK...............................................................................................................................................1 1.EvaluationonmajorstrategicmanagementdecisionswhicharemadeduringBSG simulation...............................................................................................................................1 2. Evaluation of key supporting strategic and management models, concepts and ideas which are underpinned by global strategic approaches.....................................................................4 REFERENCES................................................................................................................................9
INTRODUCTION Strategic management refers to a continuous planning, analysing and monitoring the overall process of a business, to meet its specific goals and objectives. It helps managers of a company in assessing the present situation and chalk out strategies for improving the same (Knight and Liesch, 2016). For this process, to deploy proper strategies, they need to analyse internal and external capabilities, weaknesses of business, so that proper plans can be formulated. In this regard, a group has given a task to enrol themselves in managing the current situation of a company, by providing justified decisions during the BSG Simulation (Liu and Liang, 2015). For this purpose, Intercontinental Footwear has been chosen that offers high quality of sports shows to athletes on reasonable rates. In order to create sustainable future for this company and achieve its objectives, group members have taken a number of strategic and management models to underpin a specific approach. After playing this Business Strategy Simulation Game (BSG), an evaluation of overall decisions taken by team members are highlighted under this present assignment. TASK 1. Evaluation on major strategic management decisions which are made during BSG simulation Strategic management plays a main role in undertaking the decision and actions which are essential to reach long-term and short-term goals of a company (Engert, Rauter and Baumgartner, 2016). Generally, a company use this concept as a business tool to plan for future, by creating a vision and developing long term strategies accordingly. This would help in identifying the necessary procedures need to allocate resources for achievement of goals. Along with this, it also aid in strengthening the core competencies of business as well, so that higher competitive advancement can be gained. In this regard, during Business Strategy Simulation Game (BSG), a group has determined a strategy for improving the current performance of a company. They have taken various management tools like market analysis, internal analysis, Porter's Five Force Model and more, to make logical decisions and develop new objectives, in order to keep pace with dynamics of changes in business environment (Bratton and Gold, 2017). Intercontinental Footwear has been chosen organisation on which the group members have worked. In this regard, they have undertaken the concept of strategic to help respective firm in getting its competitive advancement and improve market-share as well (Frynas and Mellahi,
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2015). Hereby, it has evaluated that team members act as managers to take any decision in favour of company’s profitability. Therefore, to take any decision, they have concerned on current mission statement of Intercontinental Footwear (Gillespie, 2015). Because it has been analysed that strategic mission can only be established when any organisation has strong sense of how to achieve specific goals, in ethical way. So, in context with given company, it includes - 2
To offer high quality sporting goods and services that valued for money to potential customers. To improveon continuousmanner, thequalityof own productand servicesfor betterment of customers. To build an innovative as well as diverse team around the globe. To make the products more accessible worldwide via company’s web site, mail orders and retail outlets. To develop more sustainable future for business. In addition to the above statements, the short term and long term business objectives of International Footwear, are based on attainment of near about 24% high return of equity of stakeholders in 2019 (Song, Li and Zeng, 2015). In this regard, to achieve the company’s mission, group members have done a lot of analysis like micro and macro factors that may impact on decisions, threat created by presence of competitors and more. It has helped in taking more effective decisionsfor approaching the best marketfor given company, that gives opportunity to increase market share and profitability in higher manner. Hereby, team members have identified four main areas where this footwear company can operate its business and gain chance to attract more new customers towards the products and services (vom Brocke, Zelt and Schmiedel, 2016). It includes North America, Latin America, Europe-Africa and Asia – Pacific, where, to gain sustainability in these potential market, group members have suggested to implement differentiation strategy as an approach. In year 2011, it has been evaluated by group members that Intercontinental Footwear has been encountered within an intense competitive rivalry from other competitors, that were highly concerned on striving to position themselves as strongly as possible within shoe markets. Therefore, to gain high competitive advantage over them and greater share of markets, this company needs to opt the product differentiation strategy, in order to distinctive its presence among other competitors and become a unique selling point as well (Ostrom and et. al., 2015). Hereby, to gain greatermarketshare, introducingbusiness in e-commercealso helpsin implementing the deferential strategy more effectively (Cascio and Boudreau, 2016). But, this may impact on revenue and profitability due to offer high quality of products on lower price. In the next year i.e. year 12, it has been evaluated that Intercontinental Footwear has still face the intensive rivalry from its competitors that are present in same market place (Reiche and 3
et. al., 2016). But team-members still focused strongly on approaching the differentiation strategy to gain high competitive factor and overcome from intense competitive rivalry. Along with this, to get an edge over the competitors, making investment or financial capital into the workforce for providing them training to equip with more talent, help in getting their support in enhancing the quality of product and services (Noe and et. al., 2017). For this process, invested near about £7,250 to boost the search engine advertising helps in running business more successfully in online market, that results in enhancing sales performance from 504 to 566 in year 11 and year 12 respectively. Furthermore, by focusing on branding the products and services of respective company also increase its global presence as well. After applying the differentiation strategy to distinct the products from other existing rivalry companies, it has been evaluated that in year 13, this would have helped Intercontinental Footwear in positioned itself more strategically in new market like Europe-Africa markets. Furthermore, to gain high competitive advantage after encountered with major rivalries, focusing still on product differentiation strategy, helps in offering more innovative products at new and existing market area. In the wholesale segment, it has been evaluated that SQ rating has also increased to 7.1% as compared with year 12 which was only 4.9. The wholesale retail price of this company has also rocketed to near about £60.00 per pair, which was only £54.00 in year 12. Therefore, it shows a great demand for the products and services of given organisation in new market because of creating uniqueness and distinctiveness of brand loyalty. In year 14, it has been evaluated by team members that Intercontinental footwear is more concerned about the sustainability of environment, community and people among which it operates.Companyuserenewableenergysourcesinordertofulfilitscorporatesocial responsibility. in year 2014 company invest its money in child care activities, to improve ventilation and many more. during the game we decided to cut down the prices in all themarkets in which company deal and this company to increase its market share by 1.3%. From year 15 to 16 main focus of company was on differentiation of its products in order to attract large number of customers and to increase the demand of its products in market. this helps in achieve the same and this results in increase production level of enterprise. From year 11 to 16 company make improvements in its distribution channel, quality of products and in every aspect in order to compete with its rivals. all this increase profits and overall earning of company. 4
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Thus, through overall discussion, it has been evaluated that decisions taken by group members i.e. implementation of differentiation strategy within business, give more support to Intercontinental in driving business more effectively within footwear market. 2. Evaluation of key supporting strategic and management models, concepts and ideas which are underpinned by global strategic approaches For making any decision that underpin the global strategic approach, group members have analysed a number of management models and concepts. Since Intercontinental Footwear wants to thrive and compete successfully mainly on four chosen markets that are – North America, Asia-Pacific, Latin America and Europe-Africa (Noe and et. al., 2017). In this regard, under Year 10 within BSG Simulation, group members have undertaken the internal analysis, for determining the capabilities of business, in terms of human resources, operations, finance, marketing and sales etc. For this purpose, SWOT Analysis has been taken which helps in analysing the competencies of respective organisation towards accomplishment of its long-term and short-term goal in following way – Strength:The global presence of Intercontinental Footwear Company is taken as main key competency, where it offers high quality of sport shoes to athletes and sport-lovers on reasonable prices (Reiche and et. al., 2016). Therefore, it remains the most valuable brand in footwear market. Along with this, it has also a high expert team, who help in producing best quality of products and services. This would help in attainment of its short-term goals i.e. to increase earning per share by $4.00 till the end of this year. Weakness:Over-dependent on UK market only limits the competitive advantage of this company. This would impact directly on business strategies and also show weaknesses in attainment of long-term goal, which is increased market share and gained highest position in shoe market. Opportunities:Launching business in other countries like Europe, Asia, America and more, gives opportunity to Intercontinental Footwear in increasing its high sales performance (Cascio and Boudreau, 2016). Now, people becomes more health conscious and going to adopt healthier lifestyle therefore, offering them such sports shoes that they can use during exercise and morning walk, provides a chance to respective footwear company in attainment of both long- term and short-term goals. 5
Threat:Fordealingininternationalmarket,thebiggestthreatthatfacedby Intercontinental Footwear is foreign exchange currency fluctuations. This may impact on its revenue and sustainability in global market, in both positive and negative manner. Another major threat that this company currently face is competition with other footwear companies, which includes brand names of G- Sport, Jaden, Ego-Joy, Cosmos and more (Ostrom and et. al., 2015). This would have reflected the presence of high competition in given market that highly affects the profitability of respective organisation. Thus, it has been evaluated by group members that present company needs to work on increasing its competencies to gain higher opportunities in enhancing its business market. For analysing the potential of new market, where Intercontinental Footwear can offer its products, group members have monitored the macro-environmental factors, which may create an effect on the performance of this organisation (vom Brocke, Zelt and Schmiedel, 2016). It has also helped in analysing if there is a high market potential in Europe – Africa, North America, Asia-Pacific, Latin America and more, for given company to open its business. In this regard, macro analysis has been done in following way- 6
Political:As per the market analysis of different countries, it was found that the political environment of all the focused countries (like countries of North America, Europe, Africa, Asia pacific and some of Latin America) is quite stable and suitable for expanding business of Intercontinental Footwear. Despite of trade war raised by president Trump, North America is considered as most potential and best suited market for athletic shoes. Economical:the growth rate and per capita GDP of North America, Europe, Africa. Asia pacific and Latin America is good and continuously increasing, hence providing a good a chance and opportunity to intercontinental Footwear (Frynas and Mellahi, 2015). People of these countries are having a good purchasing power so it will be beneficial to launch and expand its business in these countries as it will definitely result in high sales and profit. 7 Illustration1: PESTLE Analysis
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Social:People of these countries are having a rich taste and always demand for high quality products. Society is now getting more attentive towards its health thus, this is the best time for Intercontinental Footwear to expand its business in these countries by providing a high quality sports footwear ensuring comfort to its customers. Technical:To ensure better promotion of its products, Intercontinental Footwear can make effective use of social media and other online modes (Song, Li and Zeng, 2015). As the market it wants to attract is very advance in technology thus Intercontinental can make effective use of this advancement and innovation to get an upper hand on its competitors. Environmental:as per the study conducted, it was observed that the people of North America and Africa are very conscious about environment, thus Intercontinental can make use of eco friendly material to manufacture its shoes to attract more customers. Legal:the legal structure of these countries are quiet lenient and flexible, hence requirement of documentation and other formalities are also less. Thus Intercontinental can plan to expand its business in these areas. It has been evaluated from above market analysis that to gain high competitive factors, there is a high potential in other countries for Intercontinental Footwear. By launching its business over here, it can attract more new customers that helps in increasing its profitability in efficient way. The good economical situation of market of given four countries that areAsia- Pacific, Europe – Africa and Latin America and North America, reflects that there is a high purchasing power of buyers. Along with this, people of these countries also concerned on buying those shoes that prove beneficial for their health. So, focusing on demand and health fitness criteria, will help International Footwear in producing more innovative products to them, which would further help in retaining loyal customers for longer period as well. Therefore, after analysing both internal and external environment, group member during BSGsimulationhave discovered that North Americaconsistshigh potentialmarketsfor Intercontinental Footwear, in offering its product and services (Gillespie, 2015). They have suggested to focus more strongly on market area of North America to position itself. Along with this, the other areas which include Asia-Pacific, Europe – Africa and Latin America also have potential markets, that gives opportunity to respective company in competing with its major footwear competitors like Jaden, G- Sport, Cosmos, Ego-Joy and more. Moreover, for analysing 8
the intensity of competition within footwear industry and attractiveness of profit potential, Porter Five Force model has also been used, in following way – Porter’s Five Force Model – This model shows the threats posed by new entrants, suppliers’ power, buyers’s power, product substitutes as well as intensity of rivalry within competitors. Therefore, to assess the intensity of industry competition or attractiveness of the profit potential, this method can be used more beneficially. Threat of new entrance: New entrants within sportswear industry has posed a great impact as they consist more production capacity in offering more innovative products. This would have shown the highest threaten factor that affect the market share of existing companies. In context with Intercontinental footwear, it gives more priority to create innovation in products and services as per new trends of marketplace (Bratton and Gold, 2017). So, this would have lower the treat of new entrance, including the deterrent factors that are economies of scale, 9 Illustration2: Porter Five Force Model
barriers to entry, access to distribution channels and more. But potential of new entrants has also suggested to identify the new market opportunities by taking new approaches of distribution channels like social media. Bargaining power of suppliers: There is a high bargaining power of suppliers that directly affects the production cost of footwear products (Liu and Liang, 2015). But here, Intercontinental Footwear has an edge for switching to those suppliers that offer raw material on less cost price. So, it reduces the threat of this factor relatively, much low. Bargaining power of buyers:It is relatively created a high threat on companies that deal in footwear industry, due to presence of number of retailers that offer same products on differentprice rates, in same market place (Engert, Rauter and Baumgartner,2016). In this regard, in year 11, given company i.e. Intercontinental Footwear has lost the greater revenue, as it has sold its higher quality sportswear shoes on much lower price to its customer to remain in competition. Threat of substitutes:Being service oriented rather than focusing on product orientation has created an opportunity for other companies to offer substitute products in footwear market. Therefore, focusing on product differentiation can lead to help in reducing this threat more efficiently for Intercontinental Footwear in given industry (Knight and Liesch, 2016). Rivalry among existing competitors:Since there is an intense competition present, therefore, it is better for respective company to concern on building the sustainable strategies like product differentiation to gain sustainability in given market. Thus, after taking all above methods to analyse market situation and intensity of competition, group members have chosen to apply product differentiation strategy within Intercontinental Footwear Company. This would have helped in achievement of its both long- term and short-term goals more effectively, in given period of time. CONCLUSION It has been concluded from this assignment that to make strategical decisions for running business profitably, a company concerns on number of factors. It includes mission and vision statements that helps in setting objectives which can be achieved in a fixed period of time. This would entail associated members of an organisation what they have to accomplish. Along with this, for adopting the concept of strategical management, a firm also need to concern on 10
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analysing both micro and macro-environment so that, proper strategies can be made to run business effectively. 11
REFERENCES Books and Journals Noe, R. A. and et. al., 2017.Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. Reiche,B.S.andet.al.,2016.Readingsandcasesininternationalhumanresource management. Taylor & Francis. Cascio, W. F. and Boudreau, J. W., 2016. The search for global competence: From international HR to talent management.Journal of World Business. 51(1). pp.103-114. Ostrom, A. L., and et. al., 2015. Service research priorities in a rapidly changing context.Journal of Service Research. 18(2). pp.127-159. vom Brocke, J., Zelt, S. and Schmiedel, T., 2016. On the role of context in business process management.International Journal of Information Management. 36(3). pp.486-495. Frynas, J. G. and Mellahi, K., 2015.Global strategic management. Oxford University Press, USA. Song, Q., Li, J. and Zeng, X., 2015. Minimizing the increasing solid waste through zero waste strategy.Journal of Cleaner Production. 104. pp.199-210. Gillespie, K., 2015.Global marketing. Routledge. Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave. Engert, S., Rauter, R. and Baumgartner, R. J., 2016. Exploring the integration of corporate sustainabilityintostrategicmanagement:aliteraturereview.Journalofcleaner production. 112. pp.2833-2850. Liu, Y. and Liang, L., 2015. Evaluating and developing resource-based operations strategy for competitiveadvantage:anexploratorystudyofFinnishhigh-techmanufacturing industries.International Journal of Production Research. 53(4). pp.1019-1037. Knight,G.A.andLiesch,P.W.,2016.Internationalization:Fromincrementaltoborn global.Journal of World Business. 51(1). pp.93-102. 12